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- Title:
- What's My Story? Narrative Intervention in Career Counseling
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- SEVERY, LISA ELLEN ( Author, Primary )
- Copyright Date:
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College students ( jstor ) Control groups ( jstor ) Literary characters ( jstor ) Narrative plot ( jstor ) Narratives ( jstor ) Narratology ( jstor ) Psychological counseling ( jstor ) School counselors ( jstor ) Websites ( jstor )
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- Copyright Lisa Ellen Severy. Permission granted to University of Florida to digitize and display this item for non-profit research and educational purposes. Any reuse of this item in excess of fair use or other copyright exemptions requires permission of the copyright holder.
- Embargo Date:
- 7/24/2006
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WHAT'S MY STORY?
NARRATIVE INTERVENTION IN CAREER COUNSELING
By
LISA ELLEN EVERY
A DISSERTATION PRESENTED TO THE GRADUATE SCHOOL
OF THE UNIVERSITY OF FLORIDA IN PARTIAL FULFILLMENT
OF THE REQUIREMENTS FOR THE DEGREE OF
DOCTOR OF PHILOSOPHY
UNIVERSITY OF FLORIDA
2006
Copyright 2006
by
Lisa Ellen Severy
ACKNOWLEDGEMENTS
My advice to you it not to inquire why or whither,
but just to enjoy the ice cream on your plate. -Thornton Wilder
I honestly cannot imagine what I did in this lifetime or in previous ones to enjoy
the privileges I do. I will, however, take Mr. Wilder's advice and simply be grateful.
First and foremost, I would like to thank my doctoral committee for their support and
diligence through this process. Dr. Pete Sherrard, Dr. Mary Ann Clark, Dr. Sheila
Dickison, and Dr. Carlos Hernandez were amazing sources of support and guidance and
for that I am ever humbled.
My professional life has been lived this far in two distinctly different paradises;
Gainesville, Florida, and Boulder, Colorado. In both places, I have been blessed to work
with amazing staff members who have provided the perfect balance of challenge and
support. Whether it be colleagues within the office, in professional associations, or other
professionals who share a passion for the future of others, I am inspired every day by the
dedication of our profession.
My life and my work are grounded in the support and genuine affection of the
friends who are my extended family. By watching the way they live, interact with each
other, work, and play I shape the image of the person I want to become. There is no way
that a few words here can describe the level of gratitude I have for Diana, Jenny, Sherry,
Ted, and their families. As role models, friends, colleagues and, when necessary,
complete entertainment, they are a source of infinite energy and enthusiasm. The "Other
Kids' Club" lives!
Most of all, I am thankful for the love and support of many generations of family.
My sister Beth was the first person I saw achieve a doctorate and from the day of her
graduation, I knew that I wanted to follow in her footsteps. I should not have been
surprised; I have wanted to do that since the day I was born! Now she has brought to our
family a brother and an amazing niece. Although she is not yet a year old, she teaches
me new things each time I see her and makes me want to continue learning myself.
Moving to Colorado has given me the opportunity to grow closer to more family
including my Aunt Janelle, Uncle Rick, Eric, Rock, and Grandma Ellen (whose
grandchildren now all have doctorates). Their support in my transition to Colorado and
in life has been invaluable. Perhaps the greatest gift has been reacquainting with one of
my best friends, my cousin Amber, and her husband. I now cannot imagine my daily life
without them and know for a fact that this project would never have been completed
without their support.
Most important and most difficult to type without becoming emotional is
gratitude for my parents. Two words come to mind when I think of the educational
foundation that they provided-grounded and raised. I could not have asked for a better
balance between a strong grounding in reality, practicality, and the organizational skills
needed to get things done with an encouragement to rise up beyond that grounding into
dreaming optimism. How easy it is to jump high with full abandon when you know you
will be caught if you fall. Literally and figuratively, my dissertation and entire doctoral
process never could have happened without their guidance, editing, support, and
encouragement.
TABLE OF CONTENTS
page
ACKNOWLEDGEMENTS .......... ... ....... .................... .... ......... iii
LIST OF TABLES................................................. .................. vii
LIST OF FIGURES............. .. ......... ............................. viii
ABSTRACT............... ................... ................... ........ ix
CHAPTER
1 INTRODUCTION........................................................ ....... ...... 1
Statem ent of the Problem ................. ................ ............ ... ......... 1
Purpose of the Study ................. ............................... .............. 1
History of Career Development.................................................... 3
Postmodern Career Counseling.................................................. 6
Postmodern Career Counseling Intervention ........................... ......... 9
N arrative C areer W ebsite................................ ............ ........... 10
2 REVIEW OF PERTINENT LITERATURE....... ............................ 13
Postmodern Theory and Career Counseling ....................................... 13
Zeitgeist and Its Impact on Career Theory ............... ........................ 17
Validity of the Concept of Career ............... .................................. 21
Emerging Theory.................. ....................................... ........ 22
Postmodern Career Developing Research ......................................... 37
Self-Help Career Interventions ............ ................ .... ............. 42
Career Decision Scale........... ...................................... ......... 44
3 M E TH O D S .................. ................ ....... .......................... ....... 47
Overall D esign................... ............. .............................. ..... 47
Career Decision Scale........... ...................................... ......... 49
Participants................... .................. .................. ..... ...... 50
Instrum entation................... ........................................ ..... .. 51
D ata A naly sis..................................... ................... ....... .... 5 1
Hypotheses....................................... ......... 52
Limitations ..................................... .......................... ........ 53
Methodology Summary.................. ................................... ....... 53
4 R E S U L T S .......................................................................... ......... 5 4
Participants................... .................. .................. .... ...... 55
Statistical Analyses ................. .................. .............. ........ 56
Group Com parisons........................................................... ........ 56
Evaluation.................................... 61
5 DISCU SSION ................... .................. ................... .. .......... 62
Limitations................ ................... ........................... .. 64
Im plications................... ............ ........ ... ........... .... ...... 64
Recommendations for Further Study................................... ......... 65
APPENDIX
A EVALUATION ..................................... ... ........................... 68
B ORIGINAL INFORMED CONSENT........... .................. .................... 69
C REVISED INFORMED CONSENT........................................... ......... 70
D TEXT-ONLY VERSION OF ONLINE TOOL ........... ........................... 71
REFERENCE LIST ......... .... ._____ .. .............. ....... .......... 83
BIOGRAPHICAL SKETCH.............. ... .......... .....8.......... 89
LIST OF TABLES
page
1 Project Solomon Four-Group Design........... ...... .. ............ 48
2 Group Distribution................. .................................. ......... .. 54
3 Evaluation M eans per Activity .................. ......... ......... ......... .. 61
LIST OF FIGURES
page
1 Percent Improvement by Group, Pretest to Posttest ......................... ........... 57
2 Certainty Scale at Posttest by Group.......................................... 57
3 Indecision Scale at Posttest by Group........... ................ ........... 58
4 Indecision Scale Comparisons................... ...................... ............. 59
5 Certainty Scale Comparisons ........... ... ... .................... ............. 59
6 Factor Clusters........................ .................. ................ ......... 60
7 Comparison of Cluster Membership as a Function of Intervention.................. 60
Abstract of Dissertation Presented to the Graduate School
of the University of Florida in Partial Fulfillment of the
Requirements for the Degree of Doctor of Philosophy
WHAT'S MY STORY?
NARRATIVE INTERVENTION IN CAREER COUNSELING
By
Lisa Ellen Severy
May 2006
Chair: Peter A. D. Sherrard
Major Department: Counselor Education
As the world of work and the employment change rapidly so must the practice of
career counseling. This project explored the utility of combining traditional and
postmodern career counseling techniques in an online, self-help format. A website was
created containing eight activities for identifying narrative themes, exploring interests,
clarifying values, understanding relationships, and career planning. The primary question
addressed by the research focused on whether participants completing the online project
would experience improvement in their career certainty and indecision as measured by
the Career Decision Scale (CDS).
Volunteers from two public universities were invited to participate. Over the
course of the project, 719 volunteers were randomly assigned to one of four groups, two
control groups and two intervention groups. Retention was a challenge for the project
and waiting for at least twenty participants in each group to complete the intervention
made the project timeline much longer than originally anticipated.
Results indicate both an intervention effect and an interaction effect. Those
participants who received the intervention exhibited significantly improved scores on the
Career Decision Scale (CDS). In addition, those who took the CDS as a pretest improved
more than those who only participated in the posttest. Cluster analyses of the CDS
indicated two distinct scoring groups, one with better scorers than the other. Participants
receiving the intervention were four times more likely to fall in this better group at the
conclusion of the study.
These research findings indicate that combining traditional and postmodern
concepts in an online, self-help tool is helpful in improving career development. At the
same time, the overwhelming number of volunteers implies a strong demand for this type
of intervention. Further research is needed to determine if the high number of people who
created accounts but did not complete the project could be improved by combining the
online system with individual or group counseling.
CHAPTER 1
INTRODUCTION
As the world of work and the concept of "career" continually change, the practice
of career counseling has adapted to meet the needs of clients seeking services.
Postmodern theories of career development that incorporate a holistic approach are
helping to gradually close the gap between contemporary career counseling practice and
traditional theories (Amundson, 1997; Savickas & Walsh, 1996; Severy, 2002). As
recent research and theorizing have enhanced the understanding of postmodern career
counseling, counselors are working to develop new interventions that would help to
facilitate career development using this new model (Savickas, 2001; Severy, 2002;
Young & Valach, 2000).
Statement of the Problem
Although career counselors are incorporating more narrative models into their
daily practice with clients, interventions and vocational assessments built upon this model
have been slow to emerge. At the same time, little research has been conducted to
examine the impact of narrative and personal mythology methodology. While much has
been written about the postmodern theories underlying the practice, very few quantitative
research projects have examined their actual utility in practice.
Purpose of the Study
This project involved the development, use, and evaluation of a new intervention
in career counseling. The intervention was an online tool designed for use by individual
clients. Activities on the website focused on building a career narrative and encouraging
2
clients to author their own stories. As proposed by numerous postmodern career
counseling theorists, this intervention included the integration of traditional intervention
with postmodern influences (Brott, 2001; Savickas, 2000b; Severy, 2002). The purpose
of the study was to explore whether or not a web-based intervention grounded in a
narrative model of career development would be successful in helping to reduce
participants' career indecision and increase their career certainty.
Analogous to the writing of any great masterpiece, the creation of a career
narrative involves a good deal of research and the exploration of many personal and
professional facets. The project website incorporated and built upon this premise by
providing various exercises, each addressing a critical piece of career development work.
Each activity started with a quotation designed to introduce the topic and encourage
creative thinking in that particular area. The first two sections introduced the concepts of
narrative career development and the authoring of one's life story. The first three
activities focused on life themes, a central feature in the narrative career counseling
model. Activity One explored early childhood memories. Activity Two addressed life
history and personal plot development. Activity Three focused on the exploration of
inspiration through role models. Activity Four asked the participant to consider his or her
work values to determine how values will fit into the career story. Activity Five
incorporated a more traditional career development model by exploring career interests.
This interest exercise was framed as choosing a particular genre in which the career
narrative would take place. Activity Six encouraged the participant to consider the system
of people that have or can influence his or her career narrative. Activity Seven was
another adaptation of more traditional models and focused on personality type. The last
two activities served to integrate the website and led the participant toward the authorship
of a complete, cohesive narrative.
Volunteer participants were recruited at two universities in different areas of the
United States to participate in this research initiative. Participants were randomly
assigned by the online system into one of four groups, two experimental groups and two
control groups. In order to assess the utility of the intervention, the Career Decision
Scale (CDS) was administered in a pretest/posttest design to assess change in career
certainty and career indecision (Osipow, 1987 & 1999; Peng, 2001; Riddle & Hiebert,
1995; Savickas, 2000a).
History of Career Development
Frank Parsons, the father of career development theory, articulated the first
integrative model of vocational guidance culminating in the Trait and Factor theory
(Collin & Young, 2000; Hansen, 2000; Peavy, 1996; Savickas, 1993; 2000b; Zunker,
2002). Parsons' theory and practice developed along with the demand for vocational
services. As the American economy was mostly agrarian before that time, career
development services and career counseling were largely unnecessary (Collin & Young,
2000; Peavy, 1996; Savickas, 1993; 2000b; Zunker, 2002). Most people lived and
worked within large, multigenerational families on farms and ranches. The often-
discussed split between a person's work life and personal life had no meaning. Although
some did enter professions such as medicine, law, clergy, or teaching, most people
generally viewed these pursuits as "callings" rather than career decisions (Savickas,
1993; 2000b; Zunker, 2002). Whether young adults became a more integral part of the
family farm or apprenticed in a trade, the turning to outside advisors for guidance was
rare (Collin & Young, 2000; Peavy, 1996; Savickas, 1993; 2000b; Zunker, 2002).
American culture, as well as the world of work, changed dramatically with the
coming of the industrial revolution. The agrarian economy quickly gave way to the
industrial economy, subsequently changing entire family structures (Savickas & Walsh,
1996; Zunker, 2002). Small nuclear families began moving from rural areas to urban
areas in order to be closer to the workplace. As most work was then conducted outside of
the homestead, the split between the world of work and home life developed at this time
(Savickas & Walsh, 1996; Zunker, 2002). In addition to changing the nature of family
organizations, the industrial revolution also brought new concepts including hierarchal
bureaucracies and the advent of the "corporate ladder" with high values placed on
individualism, competition and advancement (Herr, 200 b). This period marked the
emergence of the concept of "career," defined by a series of jobs within a particular
industry. As individuals began to make decisions about how to participate within
industries, people began placing emphasis on the importance of career decision-making
and vocational guidance as a field began to come into being (Savickas & Walsh, 1996;
Zunker, 2002).
At the same time, the dominant theoretical paradigm shifted from a romantic
worldview toward a more positivist perspective (Savickas & Walsh, 1996). The search
for scientific truth began to take precedence over notions of fate and calling. As an
emerging field, vocational guidance researchers adopted the scientific model and set out
in search of objective and testable traits, skills, and interests that were measurable (Herr,
2001a). Theories like the Trait and Factor model grew out of this scientific goal
(Savickas & Walsh, 1996; Zunker, 2002).
The "person to position" matching paradigm suited the needs of the industrial
workforce quite well (Herr, 2001a). Assessment and matching fit the stable and
predictable career paths created by the industrial revolution (Savickas & Walsh, 1996).
Vocational guidance practitioners understood typical career paths and recommended
those paths to clients whose skills and interests matched those paths (Savickas & Walsh,
1996; Severy, 2002). As this model relied less on interaction and more on scientific
assessment, vocational guidance practitioners were able to match large groups of people
in short periods of time, a highly desirable feature when large numbers of workers would
enter or re-enter the job market, such as after wars or during population and education
booms (Herr, 2001b; Savickas, 2000b; Severy, 2002).
This century has brought yet another new paradigm shift in the world of work and
the concept of career. The stable and predictable career path provided by the industrial
economy does not exist as often in the rising information-based economy (Peavy, 1996;
Savickas, 1993). The promise of life-long employment within one organization no longer
exists as workers often advance within their own career by moving to a different
company or organization (Imel, 2001). Mark Savickas (200b) describes this phenomenon
as self-employed workers, moving from one client-company or customer to another. This
ever-changing career path has necessarily changed the way that career counselors assist
clients in career decision-making (Severy, 2002). The scientific matching models of the
last century become less valuable when both the person and place change constantly
(Hoskins, 1995).
In addition to the change in the nature of work, the demands of an information
economy have also changed the relationship between the world of work and personal life
(Savickas, 1989b). The artificial split between the work-self and private-self brought
about by the industrial revolution has become arbitrary in the melding of work and home
(Manuele-Adkins, 1992; Savickas, 1991). As noted by Hansen, "New work patterns are
emerging, with greater recognition being given to the significant connection between
families and work. People increasingly are seeing an interactive connection of work with
other important aspects of their lives" (2000).
As the predictable, scientific model of career development becomes distant from
the current reality of the world of work, the nature of career counseling has grown and
adapted to better serve the needs of clients (Savickas, 1995; Severy, 2002). The positivist
search for truth is being replaced by a more postmodern search for meaning and
constructed reality (Savickas, 1994 & 2000d; Severy, 2002). This change is especially
important within the multicultural nature of this informational economy (Semmler &
Williams, 2000). As professions become more diverse, decision-making assessments
based on norm groups make less sense. In fact, the scientific and objective approach to
career development often missed the needs of people on the edge of the normal curve
(Severy, 2002). For example, objective, norm-referenced tests often failed to assist those
outside of the norm group represented (Cochran, 1997). A personally constructed career-
reality nurtures a subjective self-concept in which clients from diverse backgrounds can
author their own stories rather than adapt to the stories established by the norm group
(Neimeyer, 1992; Semmler & Williams, 2000; Severy, 2002).
Postmodern Career Counseling
While positivist career counselors attempted to fit people into one reality of the
workplace, postmodern practitioners assume that no one reality exists (Wonacott, 2001).
The goal, therefore, changes from matching clients to specific career to assisting clients
in shaping their own paths. This challenge is a central tenet to the research initiative
developed in this paper. In addition, the theory emphasizes that reality is relative and
emerges through dialogue and common understanding (Peavy, 1995). Individuals are
seen as constructed selves, created through action and interpretation, continually evolving
and changing (Hermans, 1992; Young, 1995). Rather than a set of traits or factors to be
measured, individuals are the continually changing result of on-going narrative
interpretation (Gothard, 1999; Savickas, 2000b).
As counselors begin to conceptualize career development within this new theory,
the nature of career intervention necessarily changes (Severy, 2002). Instead of a clinical
process of assessment and matching, the process of career counseling changes to a
collaborative process of creating meaning (Cochran, 1997; Savickas, 1993; Young &
Valach, 1992).
Narrative or storied career counseling has emerged from this theoretical basis and
is gaining popularity (Collin & Young, 2000; Mignot, 2000). As described by Pamelia
Brott (2001), "the storied approach explores the client's world through story development
as the client and counselor collaboratively co-construct, deconstruct, and construct life
stories." As language plays an especially important part in any narrative process, the
language of career counseling has also begun to shift. For this reason, the current project
uses the phrase "career developing," rather than "career development." Although a subtle
difference, the active verb tense encourages clients to take an active, evolving, present
role in the creation of a career narrative. Use of the word "development," on the other
hand, has a more permanent, stuck fixed connotation and assumes that it is something
that happens at one point in time and then is finished. "Developing" is an ongoing
process. "Development" is a finished state of being. As an example of this trend, major
universities across the country are changing the way they designate students who have
yet to choose a major. At the University of Florida, labels such as "undecided" or
"undeclared" have been changed to "exploring." Administrators agreed that the word
"exploring" elicits a more proactive, less hopeless and moribund condition for students
than the other designations. At the University of Colorado at Boulder, the phrase "open
option" has replaced "undecided" as a less punitive description of students who have yet
to solidify choice of academic major.
This process of authoring life stories embraces all elements of self, including
work and life outside of work, as well as multiple life roles such as family member,
worker, student, community member, etc. (Gelardin, 2001b; Severy, 2002). As noted,
while the line between these roles continues to blur, the importance of involving all of
these aspects into the life narrative is especially important (Brott, 2001; Gelardin, 2001a).
This approach is gaining popularity with career counselors for various reasons.
First, the model has been seen as non-threatening to more traditional career counseling
practices (Savickas, 1989a). For example, many proponents of this model do not suggest
the complete elimination of traditional standardized assessments. Instead, they suggest
that the results of these assessments be integrated into a holistic, personal, and
empowering process of helping clients author their own life-stories (Savickas, 1992;
Severy, 2002). In fact, the use of vocational assessments can be helpful in that the
language of career developing may not yet be part of the client's experience and
assessments, and therefore, might provide a foundation for furthering the narrative
(Savickas, 1997a). With the counselor's career language and the client's personal
language, a new story can be constructed (Savickas, 1995).
A second factor leading to the gradual acceptance of this model is its utility in
addressing the needs of a diverse client base. Proponents of narrative career counseling
believe that this new model will help to address multicultural concerns difficult to
address in a more standardized model (Savickas, 1997b; Semmler & Williams, 2000). As
the career counseling process focuses on emerging stories, clients will select aspects of
themselves that must be included in their narratives. Without a predetermined set of
standards to compare each client to, the client establishes his or her own standards that
celebrate and honor the themes he or she wants to explore within career (Brott, 2001;
Savickas, 2000b; Semmler & Williams, 2000).
Finally, the nature of narrative career development appeals to the hopeful,
creative, and metaphoric side of many career counselors (Amundson, 1997; Emmett &
Harkins, 1997; Savickas, 1990). Viewing the career developing process as a journey of
self-authorship, counselors engage in narratives with clients designed to empower and
explore the shaping of personal realities (Frick, 1983; Savickas, 2000c).
Postmodern Career Counseling Intervention
Perhaps more than any other single counseling specialization, career and
vocational guidance counselors have embraced self-directed interventions as a valid
addition to the counseling process (Clardy, 2000; Harr, 1992). Offering both
independence and cost-effectiveness, self-directed activities have become a common tool
in career development centers (Alaska Career Exploration Workbook, 1995; Holland,
1987; O'Brien, 1997). The popularity of career self-help books, such as What Color is
Your Parachute? by Richard Bolles (2004), indicates a strong desire for clients in career
transition to help themselves through the process. The purpose of such an intervention
from a postmodern career developing perspective would be to encourage the authoring of
a continuous, cohesive career narrative (Cochran, 1992). Current interventions in this
genre include mostly reinterpretations of existing interventions (such as vocational
assessments) or talk therapy (Savickas, 1992). As postmodern career counseling involves
a reflexive process of assisting clients in creating self through writing and revising
biographical narratives taking place in a context of multiple choices from a diversity of
options and constraints, the motivation for intervention naturally shifts from emphasizing
career fit or matching to empowering clients in the authoring and revising of their
vocational narratives (Amundson, 1997; Hermans, 1992; Severy, 2002). Career
developing interventions should, therefore, help clients
Author their life stories by narrating a coherent and continuous story.
Invest career with meaning by identifying themes and tensions.
Learn the skills they will need to perform the next chapter in their lives.
There are a variety of tools at the counselor's disposal to help in this process.
Although some researchers and theorists advocate that traditional assessments cannot fit
into a postmodern perspective, most feel that vocational assessments can offer valuable
assistance (Savickas, 1992). It is this combination of traditional, well-tested tools with a
new mindset and new theoretical basis that gives power to the model.
Narrative Career Website
The narrative career website at the heart of this study was developed with this
integration of traditional and postmodern in mind. As such, the online tool contained
activities designed to help clients author stories in relation to their themes and personal
values, interests, important people, and the creation of their personal archetypes (Jepsen,
1994; Ochberg, 1994). As the main emphasis in postmodern career counseling involves
meaning-making, most of the activities focused on themes and values (Amundson, 1997;
Jepsen, 1994). Mark Savickas advocates for the use of family stories and early
recollections for the understanding and interpreting of life stories (1995). He feels that,
through a combination of experiences, people develop certain recurring themes in life
(Savickas, 1997a). Some of these themes are positive and some are negative (Savickas,
1997a). In general, the concept assumes that the more connected people's life themes are
to their career themes, the more personally connected they will feel to their occupations
(Savickas, 1995). In addition to life stories, autobiographies and early recollections, there
are other approaches that facilitate identification and understanding of life themes (Marko
& Savickas, 1998). Basically, any intervention used in which clients are encouraged to
tell stories about who they are and what they want can help to encourage critical
reflection (Chen, 1997; Forster, 1992). This might include role models, favorite
characters, books, movies, or stories about their successes and their failures (Krieshok et
al., 1999; Young, Friesen & Borycki, 1994). They might be asked to provide life-lines or
chronologies of the major "plot points" in their lives (Savickas, 1995). Whatever the
intervention, from subjective to objective, the overall goal is to help the client attach
meaning and decide how that meaning will be realized in the next chapter of his or her
career narrative (Kidd, 1998; Savickas, 1995; Young, 1995). Asked to identify both the
action climaxes and the underlying themes, clients engage on both an emotional and an
intellectual level, two elements key in postmodern intervention (Kidd, 1998; Severy,
2002). The website project was designed to integrate these varied approaches and
exercises in a way that would empower the client to author his or her own career
narrative.
In summary, this project involved the development, use, and evaluation of a new
intervention in career counseling. This intervention used a self-help approach and was
based upon a narrative theoretical perspective. The goal of the research project was to
measure the utility of this newly developed career counseling intervention. Using a
pretest/posttest design, the study explored whether or not this new intervention influenced
career certainty and indecision as measured by the Career Decision Scale (CDS). The
12
next chapter will provide a more thorough overview of the existing literature pertinent to
this project. Chapter 3 outlines the methodology of the research study. Chapter 4
describes the results and Chapter 5 provides a discussion of the results, implications of
the study, limitations, and suggestions for future related research.
CHAPTER 2
REVIEW OF PERTINENT LITERATURE
In order to understand the story behind this research project, it is important to
understand the emerging theory, research, and practice from which it has grown. The
story begins with postmodern theory and its impact on career counseling. From there, the
tale moves towards a review of specific models rising from the postmodern theoretical
perspective, including constructivist, action, and narrative models of career counseling.
Then, a review of research reflecting these models will be presented. Next, an
examination of literature related to self-help career interventions, and specifically
workbooks, will help to provide a background for the proposed Narrative Workbook.
Finally, a review of the use of the Career Decision Scale (CDS) will provide support for
its use as the pretest and posttest assessment for measuring career certainty and career
indecision change. Considering these separate storylines and how they came together
into the story of this new project should provide information about where the project fits
in context and how it contributes to the body of research which currently exists.
Postmodern Theory and Career Counseling
The last twenty years has brought a plethora of writing on the changing concept of
career, the limitations of conventional career counseling theory, research, and practice,
and proposals for new ways of viewing all three. Numerous theorists and authors have
explored the limitations of traditional models of career counseling and the benefits of
more postmodern approaches. Themes addressed in these publications include the very
meaning of the word "career," the nature of reality, the elements of self, the role of the
counselor, and a perceived disconnect between theory, research, and practice. Together,
these writings provide the fertile ground from which this project grew.
One of the first introductions to the relation between postmodern theory and
career counseling came in 1992 from Manuele-Adkins. In her article, Manuele-Adkins
synthesized various arguments related to career counseling and personal counseling and
the theories that seem to support their interrelatedness. She explored the notion that
career counseling, tends to focus on traditional, rational career decision making with a
predictive goal. She argued that changes to the world of work and the importance of
work roles in cultural identity necessitate a change in approach that integrates more
personal, psychological, and meaningful approaches to vocational choice. She also
expressed frustration that categorizing psychological self-concept and vocational identity
separately creates a barrier to counseling.
In 1998, Kidd summarized recent trends related to career counseling practice in
the United Kingdom and addressed some issues introduced by Manuele-Adkins. In the
article, she also outlined the changing world of work and the necessity to move from a
career planning approach to a career management approach. Her main argument focused
on the need for more personal, emotional approaches to career counseling. The value of
subjective models, she articulated, is their focus on the client's purpose, passion, and
deeper meaning. As career paths become more difficult to describe in predictable
generalities, approaches that focus on prediction rather than process are unsuccessful.
The core concept attended to by both Manuele-Adkins and Kidd has to do with
the comparison of traditional models, grounded in positivism, and new realities that did
not seem to fit positivist assumptions. In helping others to understand the changing
nature of career counseling process, Wonacott (2001) outlined the essential assumptions
that separate it from modem, positivist theory. Postmodernism advances a plurality of
perspectives wherein multiple accounts, perspectives, and suppositions are respected.
Truth and the knowledge of it are not based on a fixed foundation or essence to be
identified, but rather exist only in context and are, therefore, open to multiple
interpretations. The positivist foundations of science as value neutral and objective,
Wonacott argued, need to be rejected. Instead, he said, there should be no concern with a
fundamental nature of reality and a view of ideology seeking one correct interpretation of
reality is seen as flawed.
Perhaps the most prolific and well-known career counselor focusing on
postmodern career counseling is Mark Savickas. Savickas has introduced many new
concepts to the practice of postmodern career counseling, but is best known for his ability
to summarize and synthesize these complicated concepts. Like others, he focused on the
need for something new by describing the confining elements of the old.
Savickas (1993) argued that the move from away from positivism or a "search for
truth," towards perspective or a "search for created meaning" has necessarily brought
about a paradigm shift in the practice of career counseling. In fact, Savickas explained
that the basic assumptions of perspective change the very nature of career counseling
practice.
Savickas (1993) first emphasized the idea that there should be no experts. This is
a significant shift in that traditional models grounded in positivism relied on many
experts, including the expert counselor or the expert career assessment. Savickas
advocated for a shift in perspective from scores to stories. He also proposes that the
impression that career counseling depends entirely on testing ignores the rich interactions
that postmodern career counseling provides. Also, counselors have changed their
outcome goals from finding fit to enabling freedom of vocational expression. In addition,
the process of counseling involves co-authorship of an all-inclusive narrative that
includes many elements of work and personal life (Savickas, 1993). This grows from a
basic, yet key concept of postmodern career developing, which is that career is personal
(Savickas, 1993). Rather than an arbitrary split between factors of one's life, career is
viewed as an integral part of the whole self.
Savickas (1993) pointed out that change in this field has been slow because there
really are no career development theories to guide the profession as of yet. Instead, he
explained that there are counseling theories and theories about occupational choice, but
not theory integrating both.
In 1994, Savickas published another article that further elaborated upon his
foundation. He defined the postmodern approach to career counseling by concentrating
on three specific areas in which postmodern theory differs in emphasis from modem
theory. In it, he articulates that postmodern theory defines work as a social activity rather
than an individual pursuit. The importance of this concept cannot be overlooked in the
inter-relational nature of co-constructed meaning. He described the importance of
personal perspective and the changing nature of reality based upon that perspective
(Savickas, 1994).
In addition, he addressed an issue not often considered in career theory literature,
the issue of utility (Savickas, 1994). He argued that by seeking constructed meaning,
postmodern theory only holds value if and when the knowledge becomes useful in
practice. If the theory does not become a part of the story of a career counseling practice,
it would be left behind as the narrative continues. In this way, postmodern models
constantly evolve and reinvent themselves (Savickas, 1994).
In a chapter in the book entitled Contemporary Models in Vocational Psychology,
Savickas (2001) extended this argument by providing an historical comparison of career
psychology movements. He described the constructs generally included in
comprehensive theories as including assumptions regarding the nature of individual
differences, personal development, self-concept, and context or life roles. While each
theory approaches these aspects differently, all focus on them in some way (Savickas,
2001). Savickas then examined each theory to see if there were unifying themes that
cross theories. Upon reflection, he characterized career theory as divisible into four
levels of analysis including vocational personality types, career concerns or presenting
issues, narratives, and mechanisms of career development. In so doing, he encouraged
the viewing of narrative career counseling as an evolution of career theory rather than an
opposition or reaction to it (Savickas, 2001).
Indeed, this notion of the evolution of career theory rather than a rej section of it is
at the heart of literature focused on history. It is important to note that the positivist
assumptions that supported traditional models of career counseling fit well into the
context of the economic reality in which they emerged. Many authors have commented
on the notion that career development models were products of their times and worked
well within that context. Other authors have contributed to the body of literature focused
on this process and it is important to review their contributions. While it is important to
examine these contributions, this literature review will revisit the contributions of Mark
Savickas throughout this review as his work has addressed many aspects of this literature.
Zeitgeist and Its Impact on Career Theory
Herr (2001 a) provided a timeline for contextualizing career development,
vocational guidance, and economic realities. By examining important social, cultural, and
historic events and integrating the influence of those events on career counseling practice,
they provided a context for historical theory development. In other words, the theories of
career counseling reflected the economic climate of the time.
Herr (2001a) also outlined the theoretical and practical applications of the field of
career development. He described the origins of career counseling in vocational
guidance, an emergent field produced by the shift from an agricultural to an industrial
economy (Herr, 2001a). Whereas families and acquaintances had been the primary
source for vocational information in an agrarian economy, the breadth and depth of
opportunities in the industrial economy required more comprehensive sources.
Community organizations, government agencies, and schools began to provide more
vocational assistance to fill this need (Herr, 2001a).
In the 2001 article, Herr detailed Frank Parsons' history and the development of
the first formal vocational guidance theory, the "Trait and Factor" approach. In addition,
Herr delineated the political and societal implications of vocational choice and the
changing definitions of vocational guidance that resulted from those influences. He
specifically addressed the globalization of the world of work and the need for career
development to reflect those global and multicultural realities. In addition, he advocated
for a more holistic, humanistic approach to the field, including the necessity for
flexibility in response to a changing work environment (Herr, 200 b).
In Collin and Young's The Future of Career, Savickas (2000d) integrated many
of his proposed concepts in an historical narrative. He began by spelling out the socio-
historical contexts of the meaning of "career" and how those influences have shaped the
world of work and, accordingly, career counseling. He illustrated how the agrarian
economy of the 1800's produced a work environment firmly entrenched with
multigenerational families. With family farms dominating the economic landscape, the
conceptual split between the work self and the home self was arbitrary (Savickas, 2000d).
The shift to an industrial economy produced urban environments wherein the worlds of
work and home rarely overlapped (Savickas, 2000d). This marked shift first brought the
concept of careers to the forefront as bureaucratic, hierarchal organizations came into
being (Savickas, 2000d). The "corporate ladder" idea was born in this time and
individualistic approaches to success replaced community-based growth (Savickas,
2000d).
During this time period, vocational guidance emerged as a field (Savickas,
2000d). Primarily based upon assessment of skills and interests, guidance specialists
matched workers with stable, predictable career paths (Savickas, 2000d). Although not
as dramatic a shift as from the agrarian economy, the industrial economy is now moving
towards a global, information economy (Savickas, 2000d). Predictable career paths
seems to be giving way to varied, self-directed paths wherein employees move from job
to job and company to company, advancing through new jobs rather than advancement
(Savickas, 2000d).
Traditional career counseling interventions born in the era of predictable career
paths found success in rational decision making, independent success, and advancement
in a hierarchy (Savickas, 2000d). Their predictive validity and utility, Savickas
explained, has been reduced by the new nature of work (2000d). Savickas emphasized
that while the earlier career theories provide valuable guidance in terms of person to role
fit, newer, more flexible models are actually more effective in the ever-changing work
environment (2000d).
The need for new and innovative ways of describing careers in relation to current
economic theory drew other theorists to describe the current context of careers. For
example, in a short piece outlining work done for the Center on Education and Training
for Employment, Imel (2001) described the concept of "free agent workers." Imel said
that this growing class of individuals emerged as a result of changing work patterns and
practices. Free agent workers tend to take responsibility for their own career paths and
professional futures by marketing their skills and experiences to employers for short time
periods. As a group, they are well educated and continue to develop their skill sets,
specifically focusing on highly marketable skills. Their career identities are independent
of particular employers, are relational in nature, and are non-hierarchal (Imel, 2001).
Successful free agents concentrate on continual learning and connect with
colleagues via networking rather than actually working in the same office (Imel, 2001).
In describing free agents, Imel outlined the changing nature of career identity and the
need for career counseling to change and expand to meet the needs of these workers who
blur the line between employee and contractor.
The idea that career theory is reflective of economic circumstances and, therefore,
that traditional models applicable in their times no longer fits into a new economic
construct sparked many authors to begin narrating a new alternative. For example, in
1995, Hoskins provided a connection between constructivist and narrative theories and
their importance to career counseling practioners. She focused on the importance of
meaning making as a co-created vocational reality. In addition, she explained the
importance of language in career counseling sessions, the importance of the client's
interpretations of reality, and a shift from a focus on rational exploration to more subject
values.
Hoskins (1995) also described the power of metaphor in the career developing
process and the necessity to help clients focus on critical reflection. Like Savickas, she
also proposed a shift of focus within the profession from one of information giving to
empowerment.
Validity of the Concept of Career
In addition to a reaching out for new alternatives, this questioning of traditional
models brought some to even question the viability of the concept of career. In The
Future of Career, Young and Valach (2000) addressed this concern. They attributed the
'death' of career to a number of factors. Like Herr, Savickas, and others, they noted the
bureaucratic structure of the industrial age, which provided stable, long-term work-
related activities (Young & Valach, 2000). The changing nature of today's workplace
makes these predictable patterns obsolete (Young & Valach, 2000). They also point to
the traditional focus on individualism as contributing to the decline of the career concept.
Traditional career theory focused almost exclusively on the individual and intrapsychic
phenomena (Young & Valach, 2000). This notion failed to account for the systemic,
interpersonal nature of people in every aspect of their lives, including work (Young &
Valach, 2000).
Young and Valach (2000) point to another factor that is more one of omission
than commission. The conventional construct of career did not include meaningfulness
(Young & Valach, 2000). Without meaning, concepts of career did not account for the
relative influence of action, interaction, experience, and interpretation (Young & Valach,
2000). Finally, the long-established view of career erected an arbitrary split between
personal and vocational counseling that rendered the career concept useless (Young &
Valach, 2000). Young and Valach (2000) proposed a new construct of career that would
address these obstacles. They proposed thinking of career as a series of action,
interactions, and short-term projects that constitute a lifetime of vocational pursuits.
Emerging Theory
R. Vance Peavy has been instrumental in articulating the paradigm shift from
modern career theory to postmodern career counseling. Peavy (1995) theorized that
individuals construct themselves by evaluating and integrating experiences into their
perceptions of reality. People demonstrate different stories of themselves in relation to
their audiences and attach meanings to their experiences in order to organize the world
around them. Critical refection can help individuals to construct realities that are more
personally fulfilling (Peavy, 1995).
In addition, Peavy (1995) explicated the role of the counselor in this process by
emphasizing collaborative partnerships, receptive inquiries, and a focus on pattern and
theme recognition. He felt that it was important to use only the client's perceptions and
construction of reality, rather than spending time wondering about some concrete truth.
Constructivist career assessment, according to Peavy (1996), should encourage
clients to actively reflect upon their experiences. He advocated for developing new
career assessments that help clients consider the implications of their values, attitudes,
dispositions and preferences as well as the meanings behind them. He encouraged the
use of autobiography, word sculpting, and interviewing.
In her 2001 article, Brott outlined constructivist assumptions including the
inseparable link between person and the environment, the idea that there are no absolute
truths, that understanding behavior includes understanding context, and that individuals
define themselves and the environment. The process of career counseling involves the
co-construction of future-focused narrative between counselor and client (Brott, 2001).
Key components of the storied approach to career counseling include rapport between
counselor and client, the use of language and the meaning attached to language, and both
qualitative and quantitative vocational assessment (Brott, 2001).
In 1992, Hermans detailed the concept of "valuations" and the ways in which
people process their life stories into narratives. Hermans proposed that people reflect
upon their experiences and organize them into meaningful narratives. As individuals
organize their lives in the context of other relationships and interactions, this can be
described as co-constructed for each participant. As a person's natural inclination is to
organize and find meaning in patterns, career developing involves the continuation of a
narrative that may be recently constructed or may be part of a lifelong meaning pattern
(Hermans, 1992).
In discussing the appeal of such a theory, Hermans (1992) pointed out that the
theory encourages, if not requires, clients to take a leading, active role in their own
development as a way of organizing their experience. These emerging narratives must
continue to make sense over time and protect an organized self-image, while at the same
time striking a balance between consistency and growth, order and change, cohesiveness
and flexibility. The narrative process helps to bring the general life themes and
narratives into the more specific career focus (Hermans, 1992).
In light of all the criticisms of traditional career development and new excitement
surrounding postmodern theory, many career counselors began looking for new and
exciting approaches that would embrace this new theoretical stance of postmodernism.
Narrative career counseling captured the imagination of career counselors like few career
theories have. Savickas (1997a) demonstrated why in the introductory chapter of Bloch
and Richmond's Connections Between Spirit and Work in Career Development. His
opening sentence illustrates the impact, "Career counseling that envisions work as a quest
for self and a place to nourish one's spirit helps clients learn to use work as a context for
self-development," (p. 3).
By infusing career counseling with concepts such as spirit, character, meaning,
and actualization, postmodern theorists form a different picture than the reduction to
traits that used to characterize career intervention (Savickas, 1997a). Savickas described
the contextual and social aspects of career as a space with the capacity for therapeutic
outcomes. He argued that individuals who feel connected to their work find a balance
and reward because their external pursuits are reflective of their internal themes and
stories.
Savickas (1997a) invited counselors to review their own practice and examine
how the rational can become spiritual. In describing the importance of stories, Savickas
provided examples of story types and plot lines that can be significant in the explication
of life themes including early recollections and role models. These stories tell the
counselor how the client organizes and creates meaning. Savickas asked counselors to
view career story-telling as nurturing and empowering. In that sense, the individual
redefines career success. Career stories that address life themes become solutions to the
personal life issues. In turn, those who are successful tend to use that energy to help
others, thus completing the cycle of problem, solution, and social contribution (Savickas,
1997a).
As the theory of narrative career counseling has grown, so have the metaphors for
describing its power. This has been especially true for Savickas. In June of 2000,
Savickas presented a paper at the National Career Development Association conference,
characterizing career choice as bricolage or the creation of something new from old bits
and pieces. He described the counselor's role in the process as sifting through remnants
and pieces of people's stories to begin to invent a new story.
Savickas (2000b) discussed the three components of the self that need to be
addressed in career counseling, including vocational personality type, personal
characteristics called career concerns, and the career narratives that help to organize and
articulate meaning. By framing the process of career counseling as a sense of building
upon what the clients brings to the process, narrative counseling reflects the lived
experience of the individual rather than a technical or rational process captured by
theories based upon simple matching (Savickas, 2000b).
In bringing together the personal and professional and proposing integrated
approaches to career counseling based upon notions of personal storytelling, Savickas has
drawn from some of his earlier writings regarding the emotional nature of careers. His
foray into this area began with the notion of emotion in career satisfaction. He
specifically addressed the need for work/life balance and the concept of that as the
symmetry of work and love (1989b).
While many would shy away of addressing the concept of love within a career
counseling context, Savickas (1989b) painted a distinct picture of the constructs of both
love and work. He described both love and work as social constructions learned by
human beings from a cultural context. They are the primary ways in which humans
interact with the world (Savickas, 1989b).
Work, on one hand, is future focused (Savickas, 1989b). People work to
accomplish something or to allow the opportunity to pursue future pleasures. Love, on
the other hand, is timeless and generally experienced in the present. It is a feeling and is,
therefore, resident in the individual (Savickas, 1989b).
In the dominant American culture, work is also competitive in nature (Savickas,
2000b). It is what defines individuals and separates one person from another (Savickas,
1989b). Work that is difficult to define may even contribute to identity problems for the
individuals who perform that function (Savickas, 1989b). Take, for example, mothers
who do not work outside of the home. From 'stay-at-home moms' to 'domestic
engineers', labeling and defining the work of others is important within this society. In
contrast, love is relational (Savickas, 1989b).
Savickas (1989b) contends that an imbalance of these two constructs in either
direction can cause psychological distress. Those who love too much attach personal,
relational attributes to their work and have difficulty when work is not rewarding in the
present (Savickas, 1989b). Alternatively, those who work too much may have difficulty
enjoying present activities and are always delaying reward (Savickas, 1989b). These
concepts become more important within the narrative career counseling movement in that
they illustrate the use of metaphor and stories to describe and, ultimately address, career
counseling issues. By changing a "work story" to a "love story" counselors can help
clients co-author new, balanced narratives (Savickas, 1989b).
A leader in the exploration of narrative career counseling, Larry Cochran
continues to develop narrative career counseling models. In 1992, he proposed the idea
that career exploration can be viewed as a "career project." These projects involve the
stories used to bring together topics of concern, tasks or actions, personal themes,
accomplishments, and meaning (Cochran, 1992). Like Chen and Brott, he emphasized
the importance of both themes and tasks in the creation of a career project. He expanded
upon this idea by outlining the results of a successful career project including tangible
accomplishments such as a degree orjob, the cultivation of personal characteristics such
as interests, values, and skills, and the integration of varied personal constructs through
narrative.
In the first book outlining a narrative approach to career counseling, Cochran
(1997) addressed the noticeable gap between the rich theoretical views of meaning
making, development and identity and career counseling practice. Cochran's 1997 work
provided a practical framework to address the perceived disconnect between information
matching techniques and the deeper needs of humans exploring purpose, passion, and
story telling.
Cochran explains his approach by saying that the process is no longer about
matching, but rather, "... employment (sic); that is how a person can be cast as the main
character in the career narrative that is meaningful, productive, and fulfilling" (p. ix). In
doing so, he also reframed the frustrating state of career flux as a way of preserving the
many potential future selves (Cochran, 1997). By keeping options open, clients keep
these multiple selves alive and active, but at the same time delay the deep exploration of
one distinctive, self-actualized success story (Cochran, 1997).
Norman Amundson is a researcher and practitioner focused on the use of narrative
in career counseling practice. In 1997, he focused on the use of myth and metaphor in
the empowered pursuit of career exploration. As narrative career developing focuses
heavily on language, Amundson proposed a careful examination of career myths and the
barriers created by them. In addition, he described the use of metaphors (like "career as
journey" or "career as story") that may help clients become active participants in their
own developing (Amundson, 1997). In that way, clients could be empowered to exhibit
the courage necessary to boldly move forward in their careers.
In 1997, Chen outlined the role of the individual as an agent in attaching meaning
to the interaction of the self and environment. In particular, he focused on how people
prepare themselves for a rapidly changing work environment. From a constructivist
theoretical framework, Chen proposed various assumptions for the understanding of this
created self and environment reality.
In terms of the self, Chen (1997) characterized the self as a variable, changing,
fluid concept encompassing a holistic picture of both psychological and physical parts,
thinking and acting, being and doing. In addressing career counseling as a developing
project, Chen encourages counselors to remember that clients are self-interpreting and
that they attach meanings to their experiences and that people can purposefully choose to
create their life narratives. Chen emphasized that the creation of meaning through career
authorship changes the role of career counseling from outcome-oriented to process-
oriented.
In his 1999 article, Gothard outlined the evolution of the "career as myth"
theoretical perspective. He illustrated his point by focusing on cultural career mythology
such as the "working mother" image or "boot straps" success stories. These more public
myths translate into private myths that can be used to help clients contextualize the past,
present, and possible selves that fit into the story (Gothard, 1999).
Focused primarily on narrative practices in the field of family therapy, Monk
(1993) summarized the influence of narrative practice and its importance as an emerging
theoretical perspective. He outlined the strengths of narrative approaches including the
recognition of the counselor as partner in the exploration of meaning rather than removed
from the process as an external observer. Monk (1993) captured the essence of the
narrative model by describing the power of stories. He explained that the stories people
choose to share fit in with their dominant life themes. Other experiences tend to be
forgotten or rearranged to fit into the dominant theme. The use of stories then, to
recreate, reshape, edit, or otherwise change a story involve the application of a theme in a
more positive, therapeutic story (Monk, 1993).
Monk (1993) also explored three important components of narrative: power,
curiosity, and externalization. Power is significantly different in a narrative model than
in more traditional contexts. Rather than relying on a particular set of knowledge or
expertise, narrative counseling relies on the client's experience and the counselor's
curiosity for understanding the client's stories (Monk, 1993). In this sense, the client is
viewed as expert on their life, experience, and personal themes, while the counselor is the
process expert (Monk, 1993). Monk proposed that one of the greatest contributions of
the narrative movement has been the recognition of the dramatic influence of external
contexts such as culture, experience, society, politics, and economics how they impact
client behavior as much as internal psychological factors.
In his chapter in the book Exploring Identity and Gender, Ochberg (1994)
examined the larger context of stories and the way in which they influence self-identity.
Although not directly related to the practice of counseling, his points are important to the
general understanding of narrative lives. Ochberg emphasized that self-stories have both
private (self) and public audiences and that the interaction with the audience is important
in the shaping of the story. For example, a teenager may attend to different aspects of
the self-story when talking with a friend or a grandparent. In this way, the self is shaped
according to the audience (Ochberg, 1994).
Ochberg (1994) hypothesized that finding an audience for specific self-narrative
storytelling is rare (although therapy can be described as one such venue), but that people
instead live out their narratives through their actions and behaviors. Living, therefore, is
the process of organizing moments, authoring stories, and arranging them in a specific
order that the narrator or individual deems important (Ochberg, 1994). Individual
differences are a result of that organization and meaning application (Ochberg, 1994).
Ochberg (1994) also clarified some ideas that are important in the creation of
interventions. He argued sequences of events are similar to plots with actions leading to
climaxes followed by a relaxation. He supported the idea that the audience is a factor
within the storytelling and that the narrative will be shaped by the response of the
audience. When the audience responds positively or focuses on a particular theme, that
aspect is reinforced and grows within the context of the story. Within the context of the
proposed Narrative Career Workbook, these ideas emphasize the importance of
considering the self the first audience of the emerging narrative, the need to focus on
coherent plots, and the repetition of theme exploration for the purpose of integration.
Savickas explored the audience construct at a conference in 2000. As work
constitutes such a large social role in people's lives, the narratives created surrounding
work ultimately include an audience (Savickas, 2000c). In other words, work is the way
in which we engage the world outside of our homes and, as such, provides the other
players in life's dramas. Not only are the narratives people write for themselves presented
in front of others, the audience's reactions to those narratives contribute to their shaping
in an endless cycle of presentation, feedback, and revision (Savickas, 2000c). The role of
the audience is critical to the validation of meaningful career narratives.
Savickas (2000c) proposed four categories of audience including the self, real,
imaginary, and introduced. The first spectator is the narrator him or herself. By
reviewing and revising one's narrative, the protagonist can continually move towards the
most rewarding story. The real audience is made up of people who interact and influence
the client most directly, including the counselor, family, friends, co-workers, and other
people (Savickas, 2000c). The imaginary audience does not interact directly with the
main character, but rather contributes values, themes, and shared goals (Savickas, 2000c).
The imaginary audience may be role models, literary characters, or abstract
conceptualizations (Savickas, 2000c). Finally, the invited audience is one that is
purposefully introduced into the process for the purpose of information gathering
(Savickas, 2000c). This may be a professional contacted for an informational interview,
a faculty member, or anyone else who can be invited to hear, process, and contribute to
the narrative (Savickas, 2000c).
In addition to narrative models, action models have emerged from postmodern
career developing theories. In 1995, Young proposed a more action-oriented approach to
career counseling. He argued that career counseling should focus on the goal of moving
the client toward purposeful action. Based upon constructivist epistemology, action
theory operates on the idea that people organize their daily lives in relation to their
experiences and the themes by which they live (Young, 1995).
Action is the external reflection of those internal processes (Young, 1995). The
social context in which the action takes place provides the audience and helps to shape
the ongoing story (Young, 1995). Rather than focusing specifically on one part of career
exploration, namely behavior, cognition, or social meaning, action theory includes
elements of all three (Young, 1995). For practitioners, the action approach emphasizes
the important of interpretation and reflection by both counselor and client (Young, 1995).
Like others (Manuele-Adkins, 1992; Severy, 2002), Young and Valach (1996)
noted that some practioners have found that theory and research have very little value in
their daily practice. They contended that constructivist approaches, specifically action
theory, would help to bridge the gap between theory and practice. They noted that these
theories are different from long-established vocational guidance in that they no longer
view people as represented by relatively stable traits or the environment as characteristics
of occupations. Instead, action theory is grounded in the notion that meaning is attached
to the concept of career through social, cultural, historical, experiential, and familial
relationships and processes (Young & Valach, 1996). Subsequent practice, therefore,
involves the process of constructing career through action and language, often through
discussion (Young & Valach, 1996).
These perspectives seem to have little in common with the traditional career
development theories that came before. While some authors have called for a complete
break between the old and the new, others have advocated for a blending of approaches.
Savickas led the way in his attempt to integrate the old and the new for the improvement
of both. In his chapter in Career Development Theory & Practice, Savickas (1992)
explored the use of vocational assessment in postmodern career counseling practice.
Savickas (1992) noted that while many counselors are drawn to the participatory
nature of narrative practice, traditional assessments are grounded in positivism. While
this may provide some difficulty in isolation, when considered within the context of
phenomenology, vocational assessments can be quite useful (Savickas, 1992). In other
words, counselors viewing vocational assessments as a current snapshot of underlying
themes and assumptions can glean valuable information from objective measures.
In fact, Savickas (1992) argued that exploring meaning within results increases
the predictive validity of many vocational assessments. Counselors prefer using
assessments in this context because it allows for more creative, deeper counseling
conversations and thus increases the counselor's job satisfaction (Savickas, 1992). This
paradigm shift in the interpretation of vocational assessments helps counselors to see
themselves as more like biographers than actuaries simply reporting results (Savickas,
1992).
Along with specific tools like vocational assessments, Savickas also spent time
looking at specific aspects of career development concepts. In 1997, he tackled the
traditional construct of Career Maturity. He began by advocating moving the profession
from the use of Career Maturity as a construct to Career Adaptability. Savickas argued
that the word "maturity" carries too many development, stage, and age connotations to be
helpful across the life span (1997b).
Instead, he encouraged the concept of "adaptability" to account for an individual's
willingness and ability to incorporate new experiences, attach personal meaning, and
create a new reality as a result (Savickas, 1997b). Savickas contended that adaptability is
a necessity light of the new global economic models previously discussed (1997b).
Another component of career development Savickas (1995) addressed surrounded
the issue of career indecision and how it may be examined and addressed within a
constructivist construct. He maintained that vocational guidance traditionally worked
with career indecision by measuring and objectifying it. Indecision, he contended, was
seen in a dichotomy of decided or undecided.
In contrast, career indecision viewed from a constructivist career counselor's
perspective is a sign of upcoming transformation and a change in perspective (Savickas,
1995). Clients who have yet to explore their life themes may experience indecision until
they learn more about themselves (Savickas, 1995). Alternatively, indecision may be a
part of someone's ongoing narrative and may, therefore, need to be dealt with outside of
the context of career choice (Savickas, 1995).
Whatever the perspective, constructivist counselors can link indecision with past
experiences, present perceptions, and future possibilities to help the client see his or her
life in narrative (Savickas, 1995). In so doing, the client can begin to create possible
future selves that move past the period of indecisiveness (Savickas, 1995).
This model is illustrated through a proposed counseling intervention addressing
both the life events or plot of the client's narrative and the timeless, underlying themes of
the narrative that remain constant despite changes in life plot (Savickas, 1995). Savickas
(1995) described this in sequence as the gathering of client life stories, the reflection of
themes back to the client, the examination of the indecision in the context of those
themes, the projection of that theme into the future, and the articulation of the skills and
behaviors necessary to create that reality.
While many authors focused on research and theory, counselors in the field began
to ask for more practical applications. In the introduction to their 1996 textbook,
Savickas and Walsh discussed the apparent rift between career theory and academic
research related to it and the actual practice of career counseling. They attribute this
schism to the growing disenchantment between what practioners work with in their daily
practices and the focus of research and publication attention. In the Handbook of Career
Counseling Theory and Practice, Savickas and Walsh (1996) invited authors to bridge
this gap by addressing the counseling implications of research and theory. In addition,
they focused upon narrative and constructivist approaches that developed concurrently in
theory and practice and thus naturally influenced each other.
In 2002, Severy addressed this disconnect between career counseling theory and
practice. She argued that new theories of career counseling, like narrative and other
constructive models, capture the imagination of counseling trainees more than the
traditional, objective models. As those objective models are the dominant focus of
counselor education programs, Severy called for a revamping of career development
courses that would include experiential education, more focus on emerging practices and
theories, and an elevation of the focus on career counseling.
The Association for Counselor Education and Supervision (ACES) and the
National Career Development Association (NCDA), both affiliates of the American
Counseling Association (ACA), specifically addressed the changing nature of career
counseling in ajoint position paper published in 2000. Primarily authored by Sunny
Hansen, the paper explored trends in the concept of careers, an examination of the need
for change, description of current practice, and recommendations for curriculum changes
in counselor education programs. The primary position involved the idea that counselor
education programs have lagged behind theory, research, and practice related to
postmodern career counseling, thus resulting in a gap between education and practice.
The associations' recommendations included a new approach to career counselor
education based upon the above principles, an integrated curriculum of both career and
life development theory, professional development for instructors of career counseling,
connectedness with other areas such as multiculturalism, the integration of personal and
career counseling, an emphasis on core competencies, and the hiring of faculty who
specialize in career developing (Hansen, 2000).
These authors contend that by inviting more exchange between theory, research,
and counseling, practioners will be better able to address the needs of specific clients. In
recent years, for example, the use of narrative career counseling with special populations
has begun to be explored. In 2000, Semmler and Williams delineated the strength and
power of the narrative in multicultural counseling. They argued that traditional
counseling approaches put the counselor in the role of "doing" something to the client
like diagnosing, interpreting, treating, reflecting feelings, or challenging beliefs.
This dichotomy of counselor as expert doing something to client as recipient
created a power imbalance. This disparity was particularly noticeable in cross-cultural
counseling. Narrative therapy, in the alternative, provides a more balanced approach
wherein the client is the expert on his or her story and the counselor is tasked with
learning those stories (Semmler & Williams, 2000).
In addition to power, narrative therapy acknowledges the importance of social
roles and the narratives in the dominant culture that may or may not reflect personal
narratives (Semmler & Williams, 2000). By examining context as well as process, clients
are empowered to create stories embracing all aspects of themselves (Semmler &
Williams, 2000). Finally, narrative counseling provides a space for exploring stories
significantly different from norm-referenced criteria, which tend to emerge from the
dominant cultural narrative and, therefore, may not apply to those on the cultural
periphery (Semmler & Williams, 2000).
In a recent article in the Journal of College Counseling, Clark, Severy, and
Sawyer (2004) explored the use of narrative career counseling for use with a diverse
group of college students. The authors argued that the method is particularly useful in
that it honors the diverse experiences and backgrounds of participants and creates a
collective environment that may be more comfortable with some students. As Semmler
and Williams predicted, Clark, Severy, and Sawyer found that the use of narrative
interventions helped to address the needs of those who may fell outside of a traditional
norm group. They also found the narrative approach well suited for group counseling in
that the members served as both participant and audience and, in that way, helped to
shape their own career narratives and the narratives of others.
Postmodern Career Developing Research
Although new theories and proposed models of postmodern career developing
have now been in the literature for twenty years, very little practical research on the
application of these concepts have been documented. The proposed research project
should add to this small body of literature.
Frick (1983) developed an event description he titled the "Symbolic Growth
Experience" or SGE. An SGE is a moment of clarity and deeper understanding brought
about by external events or by internal, unconscious processes. Frick explained that, in
these moments, people become reflective and profound self-interpreters and creative
agents in further growth.
Important integrating moments bring the potential for corrective action or
development and the Symbolic Growth Experience can be induced through the
introduction of experiences (Frick, 1983). By using the SGE as a development tool,
counselors can tap into their transforming power to help a client move forward
Activities and actions that help to induce these moments of clarity can be helpful in the
process (Frick, 1983).
In 1992, Neimeyer expanded personal construct theory into vocational assessment
and discussed two intervention examples. He described personal construct theory as the
idea that people actively interpret the meaning of their own experiences. Constructs are
the means by which people assess life events and how they are similar or different from
previous experiences (Neimeyer, 1992).
Neimeyer (1992) presented two specific examples for construct theory-based
interventions. The first, the Vocational Reptest, involved the client grouping vocations
by set of three and articulating the meaning behind these groupings. The counselor gains
valuable insights into the client's constructs by the ways in which he or she groups the
job titles and meaning the client attaches to those groupings. The second intervention
was called a Laddering Technique. This technique involved a structured interview
wherein clients describe similarities and differences in various occupations and then rank
them based on those assessments. Like the Reptest, the Laddering Technique provides
insight into how clients organize occupational information and what is meaningful to
them (Neimeyer, 1992).
In 1994, Jepsen examined some of Donald Super's earlier works in relation to
postmodern career development theory. Specifically, Jepsen examined Super's
Thematic-Extrapolation Method and its potential use in newer, narrative models. Jepsen
described the Thematic-Extrapolation Method as the first attempt to use historical
information on patterns and themes as predictive of future career problem. He
distinguished between these approaches, which he dubbed "developmental methods" with
those relying on objective measures, referred to as "actuarial methods." Jepsen
recommended applying Super's concepts within career counseling so as to focus on the
collaborative process involving both client and counselor. He emphasized the importance
of keeping the client actively engaged in the process of theme exploration (Jepsen, 1994).
In an interesting extension of narrative career theory, Young, Friesen, and
Borycki (1995) used reflective narratives to understand the career histories of high school
students and parental influence on choice. In the study, they evaluated narratives of fifty
students and found five common career and family themes. These included stories with
dramatic turning points, positive progressive narratives, progressive narratives with
negative stages, anticipated regressive narratives, and sad narratives.
In the stories that included a dramatic turning point, students were able to change
the outcome of a life story, usually from a failure story to a success story (Young,
Friesen, & Borycki, 1994). In positive progressive narratives, students felt that their
stories were predetermined in a positive way. In progressive narratives with negative
stages, the storyteller described a positive outcome despite negative parental influence.
The anticipated regressive narrative group included stories in which the student felt that
there would never been a reconciliation between the parents' career narratives and their
own. Finally, the last group included those with no career story and a general despair
related to life goals (Young, Friesen, & Borycki, 1994).
The authors examined the narratives in order to examine the cultural
understanding of careers generally established by parents (Young, Friesen, & Borycki,
1994). In addition, the narratives reflected directly on the interpersonal relationships
between parents and children. Finally, they dramatically expressed how the child felt
about his or her relationship to the family and what he or she believed would be the
relationship to the world outside of the family (Young, Friesen, & Borycki, 1994).
In describing a new narrative-based career counseling intervention, Emmett and
Hawkins (1997) further explored the theoretical, research, and practical applications of a
narrative approach. Rather than matching clients into a career to position fit, career
counselors working from a narrative framework helped clients create meaning for the
purpose of belonging and participating. Described as an editor or perhaps co-author, the
counselor in a narrative model helped clients to articulate their stories, interpret and
attach meaning, and begin to consider future directions for their stories. Emmett and
Harkin's intervention, called StoryTech, is like a guided imagery exercise focused on the
imagining of potential future selves. The instrument includes a series of open-ended
statements dealing with multiple career-self themes (Emmett & Harkins, 1997). The
instrument is primarily used in career development courses and participants rate the
instrument as helpful in terms of career reflection (Emmett & Harkins, 1997).
Participants also liked the ability to work independently on their career developing and
then using the group interpretation as a place to interact with others (Emmett & Harkins,
1997).
In 1999, Krieshok, Hastings, Ebberwein, Wettersten, and Owen applied the
concepts of narrative career counseling to a specific population and studied the usefulness
of the approach. Participants in the project were all clients of the Vocational
Rehabilitation Services in the Veterans Administration Medical system. Due to the
chronic nature of vocational problems within this population, counselors were interested
in applying the use of story telling within their practice. Within the counseling context,
clients were encouraged to move away from problem-dominated narratives towards more
positive, outcomes- based stories. In general, the counselors found that those clients who
were able to articulate future-based, complete narratives were successful in implementing
those stories (Krieshok et al., 1999). The authors stress that framing the counseling
intervention as helping clients tell and re-write their stories seemed to help in the rapport
building and in getting the clients to engage in an otherwise frightening process
(Krieshok et al., 1999).
Sally Gelardin is a career counselor and instructor who focuses on familial
relationships and their influence on career decision-making. In 2001, she authored an
article related to the use of narratives in the healing process. In it, she addressed the
mother-daughter relationship and its link to career decision-making. Gelardin builds
upon the Peavy's constructivist concepts by emphasizing the seven critical assumptions
in narrative constructivist career theory. These include the concepts that "reality" is not
an external unit but rather is relatively interpreted within each person; that people are
more that a collection of traits, but rather an organized being centered around certain life
themes; that people's lives can be described as stories or collections of stories; that
people attach meaning to their lives and their experiences; that individuals interpret
themselves and their experiences as they live their lives and, therefore, are constantly
revising their stories according to their own interpretations; that individuals have multiple
voices and, therefore, multiple stories; and that the process of self-authoring and
reflection can be empowering (Gelardin, 2001b).
Building upon these assumptions, Gelardin (200 b) proposed exercises designed
to explore life themes and examine interactions from a narrative perspective. Later in
2001, she built upon this model in addressing the needs of trauma victims, like those
affected by the September 11th tragedies (Gelardin, 2001a). In a workshop presented at
the International Career Development Conference, she outlined how the utilization of
career narratives could positively impact the lives of trauma victims (Gelardin, 2001 a).
Like Savickas, Gelardin proposed a healing potential in career growth wherein work can
become part of the therapeutic process when negative life themes are addressed in a more
positive way and positive life themes are expressed in work settings.
Self-Help Career Interventions
Putting postmodern and narrative concepts into practice for the current project
required conceptualizing a mode of intervention delivery applicable to the population.
Literature pertaining to self-help interventions, and specifically career workbooks, helps
provide that foundation.
Richard Nelson Bolles' What Color is Your Parachute? has been one of the best
selling self-help career books since its first edition was released over thirty years ago.
The success of the book has been largely based on the popularity of self-help approaches
that allow individuals to process information at their own pace, are cost effective, and can
be done privately (Bolles, 2004). By including exercises designed to self-assess career-
related components, the book follows a traditional model of person to environment
matching.
In 1992, Forster capitalized on this idea and developed a self-administered
workbook based upon the Personal Construct Psychology (PCP). The workbook, titled
Goals Review & Organizing Workbook (GROW), is a series of structured exercises
designed to help clients determine which constructs will be meaningful to them in their
self-understanding and exploration. Using a self-help model, the workbook guides
clients through the process of goal setting by the creation of what Forster calls "desired
anticipations" (Forster, 1992).
Following national trends towards self-directed career developing tools, the
Florida Community College at Jacksonville's Career Options Workbook was developed
by Harr (1992) to help students take control over their career exploration at their own
pace. The booklet contains four sections including a career planning component, self-
assessment piece, informational resources, and a plan for further action.
Designed to help students with their career-decision making, the Alaska Career
Exploration Workbook (1995) focuses on self-exploration. The book includes checklists,
exercises, guidelines and other tools to facilitate self-exploration.
O'Brien developed a workbook in 1997 for use with community college students.
The book is divided into components. The first section includes exercises designed to
encourage clients to dream of careers with no obstacles, limitations, or barriers. The
second involves a more structured vocational self-assessment. The third integrates the
first and second sections as well as introducing the idea of obstacles and other "realities"
that need to be addressed in turning the lofty dream into a reality. The book closes with
resources designed to give students direction for further research. Although no
quantitative research has been done on the effectiveness of the workbook, the design is
popular with students who prefer self-directed interventions rather than counseling
(O'Brien, 1997).
In 2000, Clardy drew from growing literature on Self-Directed Learning Projects
to explore a subset of these projects that could be considered vocational. Initiated,
planned, and controlled by the individual and focused on learning about job, vocational,
or occupational subjects, these Vocationally Oriented Self-Directed Learning Projects
were studied with adult employees of a government agency (Clardy, 2000). Clardy found
that the most successful projects were voluntary in a nature and afforded the learner
control over project pacing (2000).
The Internet has provided a new forum for engaging students in career self-help
activities. In the past ten years, many of the most popular vocational assessments,
including the Myers-Briggs Type Indicator (MBTI), the Strong Interest Inventory (SII),
and the Campbell Interest and Skills Survey (CISS) as well as many others have been
made available online.
Career Decision Scale
In order to evaluate the effect of the intervention on career decidedness, the
Career Decision Scale will be used in a pre/post test design. In comparing the Career
Decision Scale with other career choice process measures, Savickas (1989a) recognized
the common use of the Career Decision Scale in measuring the impact of interventions
geared toward improving career choice capacity. He maintained that tools used for
evaluative purposes should be selected on the basis of which scale or scales most closely
coincides with the objectives of the intervention (Savickas, 1989a).
In this case, the Career Decision Scale, including both the Certainty Scale and the
Indecision Scale were be used to measure the degree of certainty and decidedness to
measure whether the online intervention impacts these constructs. Savickas (1989a)
notes that the Career Decision Scale has been accepted as the best measure for use with
college students as it addresses choice of college major. In 2000, Savickas contributed a
chapter to Watkin and Campbell's Testing and Assessment in Counseling Practice:
Contemporary Topics in Vocational Psychology. In it, Savickas (2000a) provided details
on many assessment instruments, including the Career Decision Scale. He noted that its
validity, cost, and relatively short length make it a good choice for using in the evaluation
of vocational interventions and educational programs. Also, in Harmon's 1994 review
for the Mental Measurements Yearbook, she describes the Career Decision Scale as the
best choice for researchers and evaluators seeking an overall measure of career indecision
and change.
Further, in 1996, Osipow, one of the developers of the original Career Decision
Scale, and Winer examined the history and use of the Career Decision Scale. They
indicated that the most common use of the Career Decision Sale is as a tool for evaluating
career counseling intervention outcome. They characterized the use the scale in pre/post
test designs as a measure of intervention effectiveness (Osipow, & Winer, 1996).
For example, in 1987, Dor utilized this design in studying the effectiveness of a
workshop for college students choosing majors. Mau and Jepsen used two scales from
the instrument in 1992 to study the effects of two different decision-making strategies.
Kush and Cochran (1993) also used the Career Decision Scale to investigate the
effectiveness of a workbook designed for use with students and parents. In 1993,
Spokane and Fretz used the Career Decision Scale, along with various other instruments,
to study the impact of personal development counseling on career decision.
In 2001, Peng utilized the Career Decision Scale in a pre/post test design to
gauge the effectiveness of career education coursework on college freshmen. In their
study of the relationship between career maturity, age, and gender, Patton and Creed used
the Career Decision Scale as a determination of readiness to make career decisions. They
highlighted the Career Decision Scale as useful in providing and index for the evaluation
of career interventions (Patton & Creed, 2001).
This research project, which is described detail in the next chapter, integrated
many questions emerging from this review of relevant literature. The study addressed the
utility of combining elements of narrative career developing with the self-guided mode of
career intervention delivery. As suggested by many postmodern theorists, the website
contained elements of traditional vocational assessment within a new framework as well
as exercises specific to newly theorized models (Cochran, 1997; Kidd, 1998; Savickas,
1992).
The impact of the intervention on career decidedness should add to the body of
knowledge regarding the practical implications of postmodern career developing and may
contribute to the connections between theory, research, and practice. In addition, the
study outcome has implications for use in practice. Finally, it should contribute to the
relatively small body of practical application research within the theory of postmodern,
narrative career development intervention.
CHAPTER 3
METHODS
The overall goal of the study was to address the utility of combining elements of
narrative career developing with a self-guided mode of career intervention delivery.
Specifically, the project examined whether a narrative, web-based intervention would be
useful in decreasing career indecision and increasing career certainty as measured by the
Career Decision Scale (CDS). It was hypothesized that the intervention would decrease
career indecision and increase career certainty as measured by pre-test/post-test
differences as well as compared to the control group. This section details the
experimental design that was employed, describes the study procedures including design
and recruitment processes, describes the instrumentation that was used, and addresses the
main analytic approaches that provided the ultimate test of the approach.
Overall Design
In order to examine the impact of the intervention, a pre-test/post-test design was
employed using the Career Decision Scale (CDS) as a measure of career certainty and
career indecision. Recognizing that the use of the Career Decision Scale (CDS) may
impact the outcome of the study and, therefore, introduce interaction effects, a specific
research design was selected to control for that possibility. In other words, the
methodology was designed specifically to see where testing effects impacted or
interacted with actual intervention effects.
Numerous variables could have impacted the outcome of the study including the
intervention, the pretest, and the time delay between the pretest and the posttest. The
experimental design was specifically selected to control for the two variables other than
47
the main intervention. The experimental design was based upon the Solomon Four-
Group Design (Solomon, 1949). This design was selected to investigate the main
intervention effect while controlling for the effect of the pretest or the time between the
pretest and the posttest (Creswell, 2002; Trochim, 2001; Van Engelenburg, 1999).
Volunteer participants who created online accounts were randomly assigned by the
system into one of four groups. The first group completed the Career Decision Scale
(CDS) as a pretest, the online intervention, and the CDS as a posttest. The second group
completed the online intervention and the CDS as posttest only. The third group
completed the CDS pretest followed by the CDS posttest after a two-week waiting period
(with no intervention). Finally, the fourth group completed only the CDS posttest. The
design was selected to help determine if the intervention influenced Career Certainty and
Career Indecision (as measured by the CDS subscales) while removing the testing threats
presented by protests and posttests. This design is represented in Table 1.
Table 1 : Project Solomon Four-Group Design
Online
Group One CDS neeni CDS Questionnaire
Intervention
Online
Group Two neeni CDS Questionnaire
Intervention
Group Three CDS Time Delay CDS
Group Four CDS
Therefore, there were four possible outcomes of the study: a treatment effect with
no testing effect, treatment and testing effects, a testing effect and no treatment effect, or
no effect. To be more specific, first, the online intervention could have impacted
participants' scores on the Career Decision Scale (CDS) independent of any effects from
the pretest. Second, the CDS pretest could impact participants' scores on the CDS
independent of any effects from the intervention. Third, both impacts might have
occurred or the intervention and CDS could have interacted with each other to impact
participants' scores on the CDS. Fourth, there could have been no impact on
participants' scores by either the intervention or the CDS pretest. All participants in the
intervention groups were also asked to complete a short questionnaire seeking feedback
about the website itself (see appendix A).
Career Decision Scale
In order to evaluate the effect of the intervention on career decidedness, the
Career Decision Scale (CDS) was used in a pretest/posttest research design. As discussed
in the review of the literature, although there is no one generally accepted measure of
career interventions impact, the CDS is widely used and recognized as the best measure
of career choice capacity (Osipow, 1987; Osipow, 1999; Osipow, & Winer, 1996;
Savickas, 1989a). Savickas (1989a) advocated for using change measurement tools that
most closely coincide with the intended objectives of the intervention. In this case, the
measurement of career certainty and career indecision from pretest to posttest and
between experimental groups was well represented in the subscales of the CDS.
The Career Decision Scale (CDS) including both the Career Certainty and Career
Indecision subscales was used as the pretest and posttest to measure career indecision.
With permission and special arrangement with the Psychological Assessment Resources
(PAR), the copyright holders for the CDS, the questions were transferred from the paper
version of the instrument to an electronic version that could be administered online.
Participants indicated how closely each statement reflected their current thinking by
ranking the item on a 1-4 scale with four being "exactly like me," three being "very much
like me," two being "only slightly like me," and one being "not like me at all." The CDS
is divided into two subscales, the Certainty Scale measures the degree of certainty a
student feels about his or her career decision-making and the Indecision Scale describes
the client's level of indecision.
Participants
Volunteers were recruited at the University of Florida and the University of
Colorado at Boulder to participate in this research study designed to test the effectiveness
of a new career and personal exploration tool. The study was conducted in conjunction
with the career services office on both campuses. An email was created asking student
volunteers to participate in an online career development study. At the University of
Florida, the email was circulated to instructors of a freshman orientation class as well as
academic advisors with a request that it be circulated to students. At the University of
Colorado at Boulder, the email was sent directly to all freshman and sophomores on
campus.
Volunteers who went to the web address listed in the advertisement email created
an online account by reading and agreeing to the Informed Consent. The website then
randomly assigned participants to one of the four study groups.
Although twenty-five participants completing the tasks in each group was the
original target for enrollment, power analyses indicated that twenty-two participants per
cell would generate a 90% power to correctly detect a one standard deviation difference
in mean scores with an alpha of .05 (Hintz, 2001). Further, only seventeen participants
per cell were required to generate an 80% power to detect the same difference at the .05
alpha (Hintz, 2001). Therefore, while twenty-five participants per cell represented an
ideal target, it was determined that even seventeen per cell would be acceptable. It was
decided that the data collection would be suspended when each group reached the point
wherein at least twenty members of that group had completed the project.
Instrumentation
The designed online intervention contained an introduction, eight activities, and a
summary section. Participants were encouraged to proceed through the activities at their
own pace with no specific timeline specified for each activity. The first section
introduced the idea of career as a personal narrative, authored by individuals. The first
actual activity was based upon narrative career developing constructs and was designed
to illicit life themes. The second exercise also involved narrative and focused on
personal timelines and life events. The third task centered on the use of role models to
further explore themes. The fourth task was a more traditional intervention of a skills
checklist. In it, participants were asked to explore what particular skills they would like
to include within their storylines. The fifth exercise was loosely derived from interest
typology and included seven genres or categories of interests in which the personal
narrative would be set. The sixth task addressed the contextual nature of career
developing by asking the author to establish a set of characters including current life-role
participants and proposed participants, like a future spouse or children. The next
assignment returned to the elicitation of themes by exploring personal life roles. The
final exercise provided space for integrating the various themes, interests, skills, and
other information in the formulation of the career narrative. The conclusion provided
participants with information about how to begin using the narrative they created. A text
version of the online activities is included in appendix D.
Data Analysis
Once all data were collected and the Career Decision Scale (CDS) scored, a
number of statistical approaches were employed. First, very basic scaling analyses
testing for Cronbach's alpha (reliability) were conducted to test the internal structure of
the CDS in this sample population (Creswell, 2002). Next, basic t-tests and analyses of
variance were used to compare between participant groups (Creswell, 2002). In addition,
analyses of variances were used within groups to examine whether using the pretest
affected the posttests, and more importantly, whether protests interacted with the
experimental intervention to create the final CDS scores. The dependent variables within
the analyses were the Career Indecision and Career Certainty subscales as measured by
the CDS. The two groups with protests allowed for a check on the random assignment
process. The experimental groups were then compared with their respective control
groups.
In addition to the quantitative data, participants in the two groups who were
exposed to the intervention also completed a questionnaire providing them an opportunity
to give feedback on the project. This questionnaire was included as an evaluative
component for the participants. There were four questions including an overall
assessment of the web project, an opportunity to provide feedback on each activity, a
rating of the sites helpfulness in facilitating career developing, and a question as to
whether or not the participant would recommend the site to others. A copy of the
evaluation page is included in appendix A.
Hypotheses
This study examined four dependent variables both involving scores on the Career
Decision Scale (CDS) and its Career Certainty and Career Indecision subscales: the
change in CDS score from pretest to posttest and the comparison of posttest scores. An
alpha level of .05 was used to determine whether any differences found in the means of
the groups measured were greater than by chance alone. This level represents the risk of
rejecting the null hypotheses in error (Creswell, 2002). The following null hypotheses
were tested:
1. There will be no difference between the experimental and control groups from the
pretest to the posttest as measured by the Career Certainty subscale of the Career
Decision Scale (CDS).
2. There will be no difference between the experimental and control groups from the
pretest to the posttest as measured by the Career Indecision subscale of the CDS.
3. There will be no difference in posttest scores between the experimental and
control groups as measured by the Career Certainty subscale of the CDS.
4. There will be no difference in posttest scores between the experimental and
control groups as measured by the Career Indecision subscale of the CDS.
Limitations
Volunteers for this study were drawn from a pool of college students and not from
the population at large. Therefore, results are only applicable to those college students
who would be so inclined as to volunteer for a new web-based career developing
exercise. In addition, study conclusions will be limited to populations of college
students. Future research would be necessary to explore its impact on other populations.
Methodology Summary
Overall, this study was designed to research the effectiveness of an online career
intervention based upon a narrative model of career development. Volunteer participants
accessed the website and were randomly assigned to one of four groups, two control
groups and two experimental groups. The use of these four groups followed the Solomon
Four-Group Design selected to control for possible interaction effects within groups from
pretest to posttest as well as any main effects. The volunteers were solicited via email at
the University of Florida and the University of Colorado at Boulder. As all participants
were students at these institutions, the main limitation of the study is that it is limited to a
college population.
CHAPTER 4
RESULTS
Advertising for volunteer participants began in January of 2005. Participants
were directed to the website at www.YourCareerStory.com to create an account. In order
to create an account, the volunteer was required to read and agree to the Informed
Consent document. Those who did not agree were directed to a page of alternative
resources. Participants were randomly assigned by the online system to one of the four
study groups, which resulted in the distribution described in Table 2.
Table 2: Group Distribution
Number of Percentage of Number of Pecentage of
Completions
Participants Participants Completions within Gro
within Group
Group One 193 26.84% 21 4.76%
Group Two 174 24.20% 20 11.49%
Group Three 183 25.45% 61 33.33%
Group Four 168 23.37% 114 67.85%
The study was launched with the expectation that the site would remain active
until a minimum number of participants in each group had completed the assigned tasks.
It quickly became apparent upon the launching of the site that the control groups would
finish quickly while the experimental groups would take much longer. In addition, the
site was more popular than initially anticipated. The site was left open through the
middle of September when a total of at least twenty people in each group completed the
project. During that time, 719 volunteers created accounts and accepted the online
informed consent (see Table 2 for details). Of the 719 people who created accounts, only
216 actually completed the tasks assigned for their groups.
When it became apparent that retention in the project would be an issue, the
original Informed Consent (see appendix B) was amended to add an incentive for those
participants who completed the study in any group (see appendix C). This modification
boosted completion rates. The start of the fall semester on campus also provided a spike
in the number of new users that ultimately led to enough participants finishing each group
to provide necessary power for statistical analyses.
Participants
Demographic information was collected for all participants who created accounts
and agreed to the Informed Consent. Questions were open-ended and included college or
university, major, gender, ethnicity, age, and class standing. Of the 216 participants who
completed the tasks assigned for their group, 82 (38%) were from the University of
Colorado at Boulder and 134 (62%) from the University of Florida. Seven (3%)
participants identified as African American/Black, 15 (7%) as Asian/Asian American, 18
(8%) as Hispanic/Latino, and 173 (80%) as White/Caucasian. Three participants chose
not to answer the ethnicity question. There was a slightly higher participation rate for
females than for males with 59% of the completions coming from females. Ages ranged
from 18-years-old to 49-years-old, with the mean and median age being 20-years-old, the
mode age being 19-years-old. The distribution of class standing leaned more towards
people finishing their degrees with only 12% freshman, 19% sophomores, 28% juniors,
and 41% seniors. In addition to a few undeclared/open option/or exploring majors, there
was also a broad range of majors including business, liberal arts, sciences, health,
journalism, theater, and technical majors.
Statistical Analyses
First, very basic scaling analyses testing for Cronbach's alpha (reliability) were
conducted to test the internal structure of the Career Decision Scale (CDS) in this sample
of participants. Analyses of the sixteen-item Indecision Scale generated an acceptable
alpha (estimate of reliability) at .77 at pretest and at posttest (which included more
participants as all four groups took the posttest) a slightly higher alpha of .79. These
results indicated that the Indecision Scale of the CDS has a good internal structure. The
Certainty Scale of the CDS contains too few items for this type of analysis (although the
two items were highly interrelated with r = .47, p<.0001).
Group Comparisons
The first comparison addressed the question as to whether the two groups with
protests started with the same general scores. Neither the Certainty Subscale (means
4.90 and 4.57; t(80) = -.788, p = .43) nor the Indecision Subscale (means 34.81 and
33.23; t(80) = -.877, p = .38) were significantly different from one another statistically.
Hence, randomization seems to have been effective.
Statistical analyses indicated a change in both the Certainty Scale (CS) and
Indecision Scale (IS) of the Career Decision Scale (CDS) for both the experimental and
control group taking the pretest and posttest. Participants in both groups experienced an
increase in career certainty and a decrease in career indecision as measured by the CDS.
One way to examine these results was to compare the rate of improvement (career
certainty increasing and career indecision decreasing) for both the groups. The
improvement for the intervention group was significantly higher than for that of the
control group (see Figure 1). In fact, for CS, the experimental group improved 1.238 to
.508 over the control group (F(1,80) = 4.565, p<.05), and for IS, the improvement
was -3.857 to -.820 as lower scores indicate less indecision (F(1,80) = 4.590, p<.05).
30-
25-
20-/
15-- O Intervention
10- / Control
5-
0
Certainty Indecision
Figure 1: Percent Improvement by Group, Pretest to Posttest
All four groups were given the Career Decision Scale (CDS) as a posttest for
outcome comparison on both the Certainty Scale and the Indecision Scale. By
considering the four groups and their level of participation in career-related activities, the
impact on posttest scores followed a logical pattern. The group doing the most activity
including pretest Career Decision Scale (CDS), the new intervention, and the posttest
CDS, generated the most positive scores at post test. The group completing the
intervention and the posttest CDS exhibited the next best posttest scores. The group
receiving the CDS as pretest and posttest (but no intervention) experienced the third best
scores and the last group (receiving only the CDS posttest) scored the lowest on the
posttest (see Figures 2 and 3).
6.5 Pre, Intervention, Posl
5.5- Intervention, Post
4.5-1 Pre, Post
O Post
Figure 2: Certainty Scale at Posttest by Group
O Pre, Intervention, Post
33-/ 0 Intervention, Post
32- 0 Pre, CDS Post
31-O Post
30-
Figure 3: Indecision Scale at Posttest by Group
Group comparisons indicate that the experimental groups were significantly
different from the control groups for both the Certainty Scale and the Indecision Scale,
indicating that the intervention had a significant influence on outcome. A set of simple t-
tests indicated that at posttest, Group I participants were significantly better CS scorers
than those in Groups II and Group III. Then, two separate analyses of variance were run
to examine the within subjects repeated measure factor (for both CS and IS scales), the
interaction of the repeated measure and group membership, and the between subjects
factor of group membership. In both of these analyses, the repeated measure factor
showed significant improvement with a significant interaction effect. In other words, the
extent of improvement depended upon the group participants were in (intervention versus
control). For CS the repeated measure, F(1,80) = 23.82, p<.0001; and the interaction
F(1,80) = 4.59, p<.05; group membership approached significance with F(1,80) = 3.74,
p= .057. For IS as the repeated measure, F(1,80)= 10.82, p<.0001, and the interaction
F(1,80)= 4.565, p<.05; group membership was not significant. These findings are
depicted in Figures 4 and 5.
36
35
34
33 --* Intervention
32 --E Control
31
30
29
Pretest Postest
Figure 4: Indecision Scale Comparison
7 -
6 -
Intervention
5-
S-- Control
4
3
Pretest Posttest
Figure 5: Certainty Scale Comparison
One last exploratory analysis was performed. Specifically, all 216 completed
participants were included in a cluster analysis dependent upon all 18 items of the
posttest Career Decision Scale. A two-factor cluster emerged with significantly different
profiles across the 18 items. One of these groups had 126 members while the other 90
members. As depicted in Figure 6, those in the larger group report statistically better
scores (higher certainty and lower indecision) on the items than those in the smaller
group. As depicted in Figure 7, participants who did not receive the intervention had an
even chance of being in the group with better scores, while those who received the
intervention were four times more likely to be in the group with better scores (x
2(3,N=216) = 9.29, p = .03).
34
2- I Clust
Mean Scores
Figure 6: Factor Clusters (Lower Scores Indicate Better Certainty)
80
60- -A
40./
20. -
er One (n=126)
er Two (n=90)
l Cluster One
* Cluster Two
V
Intervention Non-Intervention
Figure 7: Comparison of Cluster Membership as a Function of Intervention
This study examined four dependent variables both involving scores on the Career
Decision Scale (CDS) and its Career Certainty and Career Indecision subscales: the
change in CDS score from pretest to posttest and the comparison of posttest scores. An
alpha level of .05 was used to determine whether any differences found in the means of
the groups measured were greater than by chance alone. The following null hypotheses
were tested:
1. There will be no difference between the experimental and control groups from the
pretest to the posttest as measured by the Career Certainty subscale of the Career
Decision Scale (CDS).
2. There will be no difference between the experimental and control groups from the
pretest to the posttest as measured by the Career Indecision subscale of the CDS.
3. There will be no difference in posttest scores between the experimental and
control groups as measured by the Career Certainty subscale of the CDS.
In rl,,t
4. There will be no difference in posttest scores between the experimental and
control groups as measured by the Career Indecision subscale of the CDS.
Based upon the statistical analyses of the data, all four null hypotheses were rejected.
There were significant differences between the experimental and control groups from
pretest to posttest as well as significant differences between groups on the posttest in both
the Career Certainty and the Career Indecision Scales of the CDS.
Evaluation
The results of the evaluation given to the experimental groups are summarized in
Table 3. The most highly rated activity was the "Interests & Genre" activity followed
closely by the "What Do I Really Want" and "Autobiography" activities. The final
question posed to participants on the evaluation asked if they would recommend the
web site to other students. Of the forty-one participants, thirty-one indicated that they
would refer others, almost 76 percent.
Table 3: Evaluation Means per Activity
Likert Scale Mean
Overall Rating 3.536
Activity One: Early Memories 3.56
Activity Two: Autobiography and/or Timeline 3.804
Activity Three: Role Models 3.756
Activity Four: What Do I Really Want? 3.926
Activity Five: Interests & Genre 4.073
Activity Six: Casting Characters 2.975
Activity Seven: Themes/ Your Role 3.731
Activity Eight: Pulling it All Together 3.56
CHAPTER 5
DISCUSSION
This project involved the development, use, and evaluation of a new self-help
intervention in career counseling. In keeping with the theoretical perspective that clients
should have complete authorship of their life stories, the intervention was a guided tour
of various aspects of the career development process. The research hypothesis stated that
the online, self-help career intervention would have a positive impact on the career
indecision and career certainty of the participants. There were four possible outcomes of
the study. First, the online intervention could have impacted participants' scores on the
Career Decision Scale (CDS) independent of any effects from the pretest. Second, the
intervention and CDS could have interacted with each other to impact participants' scores
on the CDS. Third, the CDS pretest could have impacted participants' scores on the
CDS independent of any effects from the intervention. Fourth, there could have been no
impact on participants' scores by either the intervention or the CDS pretest.
Volunteer participants were recruited at the University of Florida and the
University of Colorado at Boulder. Overall, 719 participants created accounts. Of those,
216 actually finished their assigned tasks, the majority of those in the control groups.
The data collection phase of the study remained open until a minimum of twenty people
in each study group completed the entire activity, which took approximately eight
months.
Results indicated that both the Career Decision Scale (CDS) and the intervention
impacted outcomes. The intervention and the pretest measurement tool (CDS) interacted
with each other to impact participants' posttest scores. The outcomes seem to fit well
62
with theorists and researchers advocating for a more constructivist narrative rather than a
reductionist approach to career exploration (Manuele-Adkins, 1992; Kidd, 1998;
Wonacott, 2001; Savickas, 1993). In addition, both the quantitative outcomes and the
evaluation results suggested that the combination of traditional and narrative exercises
can be helpful for those who are exploring careers in the new world of work (Savickas,
1992). In fact, of the three most popular exercises (as reported by participants in the final
evaluation), one would be considered traditional and two new, postmodern approaches.
It is clear that the intervention was helpful in increasing participants' career
certainty while decreasing their career indecision. The fact that participants with the best
scores (high certainty and low indecision) were four times more likely to have done the
intervention than not was an important indicator of the potential impact of this type of
intervention.
By asking participants to expand exploration of career interest, skills, personality,
and values into the realms of spirituality, purpose, meaning, and mission, this online tool
brought a new dimension to online career development tools. While not all of the
participants reported that the website was very helpful in terms of their career
development, most of them indicated that they would recommend the site to a friend.
This may indicate some confusion on the part of the participants in that they were not
sure about the concept of career development but liked and would recommend the site as
a whole.
At the same time, the number of participants in the experimental groups who
abandoned the project without finishing was troublesome. The length of the project and
the amount of writing involved may have deterred people from finishing. Further
research is needed to determine if pairing the online tool with individual or group
counseling may increase the retention rate and help provide the motivation necessary to
complete the online assessment.
Limitations
Volunteers for this study were drawn from a pool of college students and not from
the population at large. Results, therefore, are only be applicable to those college
students who would be so inclined as to volunteer for a new online, career developing
exercise. In addition, the study was limited to the population of college students.
The low completion rate made the number of participants who completed the
project in each group relatively small. A higher number of completed projects would be
helpful in exploring a deeper, richer understanding of the implications.
Implications
This project, specifically the online intervention, was a new and different addition
to the field of career counseling. While traditional assessments and career exploration
tools have found their way online and continue to serve the needs of counselors and
clients, this tool represented a departure in that no widely used websites from a narrative
theoretical model are currently available. At a time when career counselors are pressed
for time and resources to serve growing client demand, the need for accessible, affordable
interventions is extremely important. Although many counselors may be interested in
more postmodern or narrative approaches to career development, using more traditional
tools that are easily accessible may be a necessity. The significant results of this study
indicated that creating tools for use by clients from this perspective may provide
counselors another tool for working from this new theoretical perspective.
The response to this project by volunteer participants was much higher than
expected. Given a potential volunteer pool of approximately 50,000 undergraduate
students, the fact that 719 students created accounts (almost 1.5 percent of the entire
potential pool) implied that there is a strong demand on college campuses for this type of
career intervention. Whether it was the notion of being able to use the Internet to get
career-related assistance, the draw of trying something new, or other factors, it seems
clear that students are interested in exploring this type of intervention.
At the same time, the number of students who completed the intervention once
they created an account was small. Participants seemed to lose motivation in completing
the exercises, even after an incentive for completion was added to the website. Further
research could focus on using this intervention in conjunction with other interventions,
including specifically individual and group career counseling.
As the population included in this study was limited to college students, the
results are particularly applicable to college and university career counselors. By
combining the intervention with additional factors to aid in keeping clients motivated
(group support, weekly progress checks, or class assignments), the results of this study
indicated a significant improvement in career certainty and career indecision could be
expected.
Recommendations for Further Study
This study opened a whole new set of research questions for exploration. As
mentioned, in terms of the intervention itself, it would be interesting to explore if
retention and completion rates would increase if the site was used in conjunction with
individual or group counseling. In other words, would clients be more likely to complete
the process if they were given the added support of a counselor or a counselor and peer
group? In addition, it may be that the introductions were too lengthy or wordy for an
online tool. As some participants did little more than create their online account and give
consent for the research, the initial text pages may have been a deterrent. The online
intervention could also be adapted to use only postmodern, narrative exercises and
activities. While the current project indicated that the combination of traditional and
postmodern approaches was successful, it would be helpful to see if narrative activities
would stand alone.
Further study could also be done to see how the outcomes of this intervention
compare with other career-related online tools. Rather than using control groups and
pretest/posttests, further research could focus on comparing outcome measures for this
intervention with widely-used assessment instruments such as the Strong Interest
Inventory, the Campbell Interest and Skills Survey, or the Myers-Briggs Type Indicator.
The sample populations should be expanded to include both younger and older
populations. It would also be interesting to examine the exercises included in the
intervention on an individual basis to see if particular exercises were more helpful than
others. Removing ineffective exercises may help to reduce the length of the intervention
and the incompletion rate. In addition to the impact on clients, it would also be important
to evaluate the perceptions of career counselors as to their impressions of the usefulness
of the tool in their own practice. These analyses should include both objective factors
such as those measured by the Career Decision Scale (CDS) and subjective factors such
as participant satisfaction.
Finally, future research may focus on personal differences that may impact the
results or acceptance of the intervention. For example, would this type of intervention be
more popular with a particular gender, ethic group, personality type, or discipline? A
much larger group of completed interventions would be required for this level of analysis,
but would provide crucial information for counselors considering the utility of such an
intervention.
In summary, this project's results indicated that an online, narrative-based career
counseling intervention has positive influence on career certainty and career indecision.
Comparison of scores before and after the intervention indicated a significant
improvement for participants. In addition, comparisons between the experimental group
and the control group indicated a stronger improvement with the intervention. Those
participants who received the most intervention by being in the group with both the
pretest and the intervention showed the most improvement. As one of the first research
projects to examine the utility of this type of intervention, this project opened the door to
more research questions including the comparison of this intervention with traditional
interventions, study of different populations, and the impact on career counselors and
career counseling as a whole.
APPENDIX A
EVALUATION
AI$0omr& To 7 Yo Carweer Stoy
Evaluation
Please assist us in our effort to improve the quality of our program by
taking a moment to answer the following questions. Your responses will
be used for evaluation and research purposes only.
1. Overall, please rate this web project:
2. Please rate the usefulness of each of the following activities on
a scale from 1 to 5 (with 5 being "VERY USEFUL" and 1 being "NOT
USEFUL AT ALL"):
V Activity One: Early Memories
V Activity Two: Autobiography and/or Timeline
V Activity Three: Role Models
V Activity Four: What Do I Really Want?
V activity Five: Interests & Genre
V activity Six: Casting Characters
V activity Seven: Themes/ Your Role
V activity Eight: Pulling it All Together
3. How helpful was the web site in encouraging your thinking
about your career developing?
I V
4. Would you recommend this web site to other students?
Save and Finish
APPENDIX B
ORIGINAL INFORMED CONSENT
Dear Participant:
A doctoral student in the College of Education at the University of Florida named Lisa
Severy is researching the effectiveness of a new self-help career web page under the
supervision of Dr. Peter Sherrard. The purpose of research is to assess whether a
new model of career intervention is helpful to you as you learn more about yourself
and the career development and decision making process. By coming to this website,
you have indicated interest in participating in this research study.
Your privacy will be given highest priority and the information collected from you will
be kept confidential to the extent provided by law. You are not required to answer
any questions that you do not wish to answer. By clicking the "I Accept" button
below, you are giving us permission to collect data and to report the group results.
The website is self-paced. Some participants will go through the site quickly while
others will take the time to complete things over the course of a few weeks.
There are no perceived risks for your participation in this project. Your participation
is very important and will add to the knowledge base on career decision making for
undergraduate students. Although discomfort resulting from this project is not
expected, if there were any, it should be no more uncomfortable than talking about
your career issues with a friend, family member, or career counselor. Being given the
chance to explore your own career-related issues and processes may also have some
positive effects. If you experience any negative feelings as a result of using this tool,
you should discuss them with a counselor. Here are some resources for finding a
counselor:
University of Florida Counseling Center (352) 392-1575
University of Florida Student Mental Health Care (352) 392-1171
University of Colorado Counseling & Psychological Services (303) 492-6766
University of Colorado Wardenburg Health Center 303-492-5654
Your participation in this project is entirely voluntary and you may withdraw at any
time without penalty of any kind. There is no compensation to you for participating in
this study. If you chose not to participate in this research but would still like to
explore your career development, you are highly encouraged to contact your campus
career services as an alternative.
If you have any questions about this research project, you can call or email Lisa
Severy at (720) 890-8863 or LisaSevery@yahoo.com or Dr. Sherrard at (352) 392-
0731 or psherrard@coe.ufl.edu. Questions or concerns about your rights as research
participant may be directed to the UFIRB office, University of Florida, Box 112250,
Gainesville, FL 32611, (352) 392-0433.
Please click "I Accept" if you accept the invitation to participate in this voluntary
research project. You should also print a copy of this page for your records. Please
click "I Do Not Accept" if you do not want to participate.
APPENDIX C
REVISED INFORMED CONSENT
Dear Participant:
A doctoral student in the College of Education at the University of Florida named Lisa
Severy is researching the effectiveness of a new self-help career web page under the
supervision of Dr. Peter Sherrard. The purpose of research is to assess whether a
new model of career intervention is helpful to you as you learn more about yourself
and the career development and decision making process. By coming to this website,
you have indicated interest in participating in this research study.
Your privacy will be given highest priority and the information collected from you will
be kept confidential to the extent provided by law. You are not required to answer
any questions that you do not wish to answer. By clicking the "I Accept" button
below, you are giving us permission to collect data and to report the group results.
The website is self-paced. Some participants will go through the site quickly while
others will take the time to complete things over the course of a few weeks. As an
incentive for completing the project, participants who finish before the end of the
study will be sent $10.00.
There are no perceived risks for your participation in this project. Your participation
is very important and will add to the knowledge base on career decision making for
undergraduate students. Although discomfort resulting from this project is not
expected, if there were any, it should be no more uncomfortable than talking about
your career issues with a friend, family member, or career counselor. Being given the
chance to explore your own career-related issues and processes may also have some
positive effects. If you experience any negative feelings as a result of using this tool,
you should discuss them with a counselor. Here are some resources for finding a
counselor:
University of Florida Counseling Center (352) 392-1575
University of Florida Student Mental Health Care (352) 392-1171
University of Colorado Counseling & Psychological Services (303) 492-6766
University of Colorado Wardenburg Health Center 303-492-5654
Your participation in this project is entirely voluntary and you may withdraw at any
time without penalty of any kind. If you chose not to participate in this research but
would still like to explore your career development, you are highly encouraged to
contact your campus career services as an alternative.
If you have any questions about this research project, you can call or email Lisa
Severy at (720) 890-8863 or LisaSevery@yahoo.com or Dr. Sherrard at (352) 392-
0731 or psherrard@coe.ufl.edu. Questions or concerns about your rights as research
participant may be directed to the UFIRB office, University of Florida, Box 112250,
Gainesville, FL 32611, (352) 392-0433.
Please click "I Accept" if you accept the invitation to participate in this voluntary
research project. You should also print a copy of this page for your records. Please
click "I Do Not Accept" if you do not want to participate.
APPENDIX D
TEXT-ONLY VERSION OF ONLINE TOOL
Building Your Collection
"The future is not iwineihiig ie enter. The future is i,,neihinig i e create."
-Leonard I. Sweet
CONGRATULATIONS! If you are struggling with your career decision-making,
it means you probably have the luxury of multiple choices. At this point, you are
probably bemoaning that fact and wishing that you had fewer things from which to
chose! Before you start this process, take time to revel in your options! You are
beginning the process of creating your life story and you have so many options for where
to take the plot.
It's like walking into a library with three books one day and the next day finding a
library with thousands of volumes to chose between. Sure, the first library makes your
choice easier and faster... but you'll probably get stuck with something you may not
really want. In the second library, you'll have to narrow down your choice by figuring
out whether you want to look in mysteries, science fiction, biographies, etc., and then
you'll have to browse various books to make your selection. The process takes much
longer, but ultimately, you'll be more satisfied with your choice.
Let's take the library analogy one step further. What if, instead of walking into a
small or large library, you were part of the planning committee. What if you could help
decide what books would line the shelves and how they would be arranged? This would
take even more effort than before, but all of your options would be distinctly yours to
create.
In this way, you can think of the world of work as a giant library of your creation,
filled with collections of satisfying works.
"Everyone is necessarily the hero of his own life story. -John Barth
So, how do you begin this overwhelming task of stocking your personal library of
options? To begin, you'll need to start thinking about your own story. It is not enough to
fill the shelves of your library with the stories of others, you'll need to begin to write your
own.
Think about your favorite book or movie. A good story has a strong plot that
keeps it moving. These are the aspects that you can share with other people... "this
happened, then this happened, then this happened." Whether it is a book, movie, or
something you are sharing with a friend, the plot of the story is what happened.
Obviously, your story began before you were even born. What you chose to tell people
about your life experiences as a child, what high school was like, or how you chose a
college can be considered the plot of your story up to this point.
Now, think about your favorite book or movie again. The things that make a
good story become a great story are the themes that support the plot. These themes are
the story underneath the story, the "whys" that keep you discussing the story with friends
or thinking about it as you walk home. Themes make us think and give the story
meaning.
Activity One: Early Memories
"There is always one moment in childhood when the door opens and lets the future in."
-Graham Greene
Recognizing that it is difficult to jump right into the middle of a story, this first
section is designed to give you insight into the earliest chapters of your life.
Take a deep breath, close your eyes, and think back to the earliest time you can
remember. Think of a particular time or incident and try to remember as much as you
can about it. When its fresh in your mind, start typing. Remember that yourjournal is
your own and you do not have to qualify or justify anything you write. Tell the story
from beginning to end, noting how you felt, who you were with, where you were, and
what happened.
When you are finished with your story, take a short break.
Now, add another couple of paragraphs to your work. How did it feel to write this
story? Now that its done, do you feel happy, sad, disappointed, nostalgic or some other
emotion? Would you go back to that time and place if you could? What would you
change about the story if you could?
For the final step in this section, scroll through what you've written and pick out
all of the adjectives and adverbs. Although you will want to study the entire story, pay
particular attention to the way you describe yourself, the situation, and those around you.
Type these descriptive words or themes into the space at the bottom of the page. When
you read through the list, can you find any themes or repeating patterns? How
representative are these in your life? In other words, is this story isolated or does it seem
to fit a pattern of how you've often felt or been treated in your life?
These themes are the important foundation for your story. These might be
positive identity themes that you would like fold into your story. On the other hand, they
may be things you consider negative that you would like to "fix" or otherwise address in
your story. For example, if you story captured a theme of feeling like an outsider,
perhaps your new story should include a plot in which you work to find a place where
you feel comfortable and included. Remember, as the author of your story, it is
completely up to you where you want to the plot to take you. DREAM BIG!
Like other activities in this program, this part is designed to help you carry your
experiences, interactions, relationships, and historical perspective into the next chapter of
your life.
Activity Two: Picking Up the Continuing Storyline
"There are moments of existence when time and space are more profound, and the
awareness of existence is immensely heightened. -Charles Baudelaire
Like your early recollection story, you have a plethora of personal stories about
your life that can help you to create your future. In our life stories, most of us can point
to pivotal moments that somehow helped to change or define who were are. Whether
positive or negative, they are plot points in our stories up to this point.
Although all stories have a beginning, as the audience we assume that we are
joining the story in the middle. In other words, the characters have a history and we pick
the story up at a certain point. Some novels offer prologues, or some background piece
that will be important later. When authors think about stories, they often establish a
history for the characters and the plot so that the story will be well-developed from the
beginning.
This section involves creating a timeline or past history that includes these
important plot points that have influenced your story to this point. You can choose just
one of the following activities or you can do both.
Life Narrative- Write your autobiography. Be sure to include significant others and the
turning points or pivotal moments in your life.
Personal Timeline- Express your creativity by designing your own personal timeline.
Start the day you were born and progress to today. Include your own turning points
and defining moments. In addition, include information important to your family or
to particularly important times in your generation. For example, you can include your
siblings ages at the time of your birth or when they were born on your timeline.
Describe what your parents careers were like or any changes in their career stories in
relation to your timeline. You may also want to include important historical events
like the September 11th tragedy- anything that helped you to think about, define and
become who you are. (This may be difficult to do on the computer and might be
easier for you to draw on a piece of paper).
When you are finished with your prologue, think about the situations you've
defined as important. What do they have in common? How will they impact you are you
move forward? Were these defining moments beyond your control or something you had
power over? How can you incorporate these themes into your new story are you progress
from here?
Are there any themes in this section that overlap with the themes from your early
recollections writing? Any themes that recur within or between activities are especially
important to your personal story. You will want to consider how to include them within
your next chapter.
Activity Three: Including That Which You Admire
"Whatever your discipline, become a student of excellence in all things. Take every
opportunity to observe people who manifest the qualities of mastery. These models of
excellence will inspire you and guide you toward the fulfillment of your highest
potential. Tony Buzan
People have been discussing the merits of role models and mentoring for years
now. What we often forget to think about are the underlying connections that help us to
feel drawn to that person or feel admiration for them. This section is designed to help
you identify people and characters whom you admire and how they will be included in
your story.
First, think about a person that you admire a great deal. This can be someone you
know personally or someone famous. Write a paragraph simply describing that person
and his or her accomplishments. In a second paragraph, describe what you particularly
admire about this person. Would you like to be like this person? Why? What qualities
does he or she have that you would like to have, too?
Second, think about your favorite fictional character. This can be someone from a
book, movie, play- anyone you'd like. Following the same formula, use the first
paragraph to describe the character and the second to write about why you feel
particularly drawn or connected to that character.
Like you did in the very first exercise, scroll back and look at all of the adjectives
and adverbs you used in your two stories and list them below. When you read through
the list, can you find any themes or repeating patterns? How representative are these in
your life? In other words, what characteristics of people and characters that you admire
seem to keep emerging in your stories? Do any of them match with descriptors on your
list from Activity One? Make sure to take particular note of descriptions that keep
recurring for you. Those will certainly need to be included in your life story.
By this time, you should have quite a list of the themes, patterns, or descriptors
that are important to you. In thinking about your life story, these might be considered life
themes. Some people may also think of these as values. In the next section, you'll
review a list of defined values and decide which ones you want to include in your story.
Activity Four: What Do I Really Want?
What usually makes or breaks career satisfaction is how closely related the plot of
our career story is to our life themes. Career counselors talk about this in the context of
Career Values. This section includes a series of common work values.
Step One: Read through the work values and their descriptions. Address each
one by clicking the appropriate button. Your options will be YES, NO, or WHATEVER.
You should check YES next to the values you definitely want in your job. Check NO for
the values you definitely want to avoid. Check WHATEVER next to the ones you really
don't care about one way or the other.
Security Relatively free from fear of losing your job and income. Little
seasonal fluctuations. Demand remains high despite economic
fluctuations. Occupation not likely to become obsolete due to
technological advances
Power & Authority Ability to control the work activities of other people.
High Income Income above the amount required for basic necessities,
supporting a standard of living above the average. Emphasis
on material gain and accumulating money
Prestige Being respected and admired because of one's occupation. If
people looked up to you, seek your opinions, or your help you
are a person with prestige
Leadership To guide others in their work. Influence a group to work
together productively and to accomplish the goals of an
organization. Willing to accept responsibility when things go
wrong even when you are not at fault.
Recognition Visible or public acknowledgement for the quality of your
work
Helping Others Contributing to the emotional, physical, and/or educational
welfare of people as the main part of your occupation.
Achievement Mastery of a field, advancement, and personal growth.
Variety Occupations with different kinds of activities and challenges,
frequent change, and interaction with new people on a regular
basis.
Academic Learning Jobs that require reading, lecture, and study to develop core
skills.
Decisiveness Having the power to make decisions regarding people,
policies, course of action, etc.
Work Under Work involving time or deadline pressures or work closely
Pressure scrutinized by supervisors or outside constituents.
Excitement Work that involves a high degree or frequent excitement.
Community Work that allows you to participate in community affairs.
Tranquility Jobs that allow you to avoid pressure and competition.
Upward Mobility Knowing there is opportunity for advancement.
Intellectual Intellectual stimulation gained from involvement in the
Growth/Stimulation abstract aspect of a professional area. Use of mental abilities
to investigate, evaluate, and solve problems. Increase in the
understanding of and contribution to the knowledge of a field
Creativity Contribution of your own ideas and judgment, originality, and
initiative rather than following the ideas of others.
Enjoyable Working with people with similar interests and activities.
Colleagues Finding colleagues socially enjoyable and compatible.
Challenge Mastering difficult work and numerous new tasks
Aesthetics Work involving the appreciation of beautiful things, ideas,
etc.
Accomplishment Work that creates a feeling of accomplishment, achievement,
or contribution.
Working with Having a close working relationship with a group, and/or
Others daily contact with clients or customers.
Self-Expression Being able to communicate your ideas, attitudes, feelings,
opinions, or artistic expressions.
Routine Having predictable job duties that do not change much.
Following a regular schedule and an uncomplicated routine.
Risk Working in a situation where pressure, excitement,
competition, and adventure exist.
Physical Challenge Work requiring physical coordination, agility, or strength.
Mission Work that is compatible with your personal values, attitudes
and convictions.
Safety Working in a situation where risks, danger and stress are
minimal, and that is not competitive.
Close Supervision Always having supervision available, not being responsible
for decision-making.
Research Work Work in which you search for and discover new facts and
develop ways to apply them.
Experiential Jobs that require hands-on, apprenticeship style skill
Learning development.
Working Alone Work on project independently without significant contact
with others.
Competence Achieving a level of talent or skill considered "above
average" in a certain discipline.
Research Work Work in which you search for and discover new facts and
develop ways to apply them.
Influence Ability to change the attitudes, opinions, and behaviors of
other people.
Persuading Working in a job in which you personally convince others to
take certain actions.
Autonomy Working independently, making decisions about and planning
your own work.
Adventure Work that requires taking risks.
Competition Working in a job in which you compete with others directly
or indirectly.
Travel Working in a job that requires frequent trips.
Flexible Work Working in a job which allows you to choose or set your own
Schedule schedule. Work hours outside of the standard work day.
Public Contact Working in a job where the primary function is to deal
directly with the customer.
Outside Work Work that involves spending a majority or all of your day
outside
Acceptance The experience of having all aspects of your personality
accepted and appreciated by your colleagues.
Role Modeling Serving as an example for your peers in one or all of the
following areas: culture, race/ethnicity, religion and sexual
orientation
Balance The flexibility to balance professional and personal goals
(such as family, children, outside interests, etc).
Pleasing Family Making a career choice consistent with your family's goals
for you.
Advocacy Work that involves representing other people or ideas.
Innovation Work that invites new theory, methods, or ideas for change.
Attention to Detail Jobs requiring focus on small pieces of a whole.
Expert Be regarded as a person of high intelligence and experience in
a given field.
Leading Edge Participating in work advancing current standards of practice
or working for an organization that does.
Here are the values that are important for you to have in your story.
Here are the values that you prefer to avoid or specifically leave out of your story.
Now, for the hard part. It would be impossible in one book or one movie to cover all of
the themes identified in this exercise. Prioritizing your values is an important step in
creating your future. The last step in this exercise is to narrow both lists down to ONE
values list with no more than ten values you want to certainly include or certainly avoid.
In other words, you may have three things you definitely want and seven things you
definitely don't want or any other combination adding up to ten.
Activity Five: Choosing a Genre
"History will be kind to me for I intend to write it. "- Sir Winston Churchill
Hopefully you've begun to get an idea in your head about the story you are
beginning to write and the underlying themes that you want to express. As you continue
to conceptualize what you want to say, you will need to start thinking about how you
want to say it. These are the concrete details like settings, characters, and activities that
will progress the plot forward and allow you to express those themes. In a way, this is
like choosing the genre for your story.
This section focuses on establishing the genre for your story. Career counselors
have traditionally focused on interests and skills. In other words, if you are interested in
the content or setting of the job, then you will be satisfied and successful there- you will
achieve a good person to position fit. In general, settings and tasks are divided into six or
seven categories. Choosing the tasks and setting in which you want your story to take
place is important for the narrative.
The following section includes general descriptions of seven potential story
genres. Read through each one and then rank order them in terms of their appeal for your
story setting.
Adventure Adventure stories share an underlying interest in physical activity and
hands-on participation. These stories occur in many settings including military,
sports, and law enforcement. Characters in these plots have a desire to test limits and
to express themselves physically rather than verbally. Adventure plots tend to focus
on action. Some popular adventure stories would include Van Helsing, Master and
Commander, Troy, Spiderman, The Chronicles ofRiddick, Tomb Raider and Fear
Factor.
Altruistic Altruistic stories share an underlying interest in helping other people. These
stories occur in many settings from health care to education/teaching to religion and
spirituality. Characters in these plots share a genuine concern for the safety, well-
being, and growth of others. These stories tend to focus on relationships and healing.
Some popular altruistic stories would include Good Will Hunting, ER, Fried Green
Tomatoes, Mr. Holland's Opus.
Creative Creative stories focus on the arts and entertainment. These stories may
involve theater, dance, music, or other forms of artistic expression. These settings
tend to include a heavy emphasis on aesthetics- the look of the piece is as important
as the content. Self-expression and the appreciation for individual differences are
highly valued. Some popular creative stories would include Moulin Rouge, Trading
Spaces, Queer Eye for the Straight Guy, .\/n ek and Frida.
Hand's On- Hand's On stories focus on activities with concrete outcomes. These stories
occur in many settings such as work with natural resources, agriculture, or
mechanical activities. Hand's on people tend to like working independently to see
their work through to its natural conclusion. Some popular hand's on stories would
include American Chopper, BattleBots, This Old House, Days of Thunder, and many
nature shows on the Discovery channel.
Influential Influential stories focus on the application of power and influence in regards
to other people. These stories include business, politics, law, and the ways in which
they interact with human relationships. People interested in influential stories
generally like leadership roles and are interested in how to move other people to their
points of view. Some popular influential stories include West Wing, Law & Order,
The Manchurian Candidate, and Fahrenheit 9/11.
Organized- Organized stories emphasize planning and control. These stories may
involve many supporting roles and behind-the-scenes influences such as computer
simulations and systems engineering as well as roles wherein people provide
assistance to others. Characters in these settings tend to work independently to
influence outcomes through steady and consistent attention to detail. Some popular
organized stories include The Net, Clean Sweep, Hackers, The Matrix, War Games,
and Sneakers.
Scientific Scientific stories focus on the intellectual pursuit of answers to all types of
questions. Through research and analysis, scientists look to solve mysteries through
attention to detail and rigor. In addition to laboratory and medical work, these
settings also include detective work, mathematics, and theoretical/philosophical
pursuits. Some popular scientific stories include CSI, A BeautifulMind, ER, Crossing
Jordan, The Fly, and many stories on the Discovery Health Channel.
As you can see from the examples listed in each genre, there are many stories that cross
genres or include aspects of both. For example, many mysteries include both the
scientific and the adventurous. Taking your top two or three genres, are their ways in
which you can combine them to create a setting you would prefer? In the space below,
rank order your top three genre choices.
Activity Six: Casting Your Characters
"It is well to remember that the entire universe, i/ ith one trifling exception, is composed
of others. -John Andrew Holmes
Very rarely do people create stories that don't involve other characters. Even
one-actor plays generally involve that one person playing multiple characters.
Traditional career development theories, however, tend to ask people to make decisions
independent of the other people in their lives. There are two aspects of your supporting
cast that you will need to figure out. You will need to decide who should be included in
your cast of characters and what role they will play in your narrative.
First, make a list of all of the important characters in your life. Be sure to include
everyone from the people you interact with daily to those who may have only slight
influence. Most of these roles have already been cast, but remember also to include roles
that have not been cast but that you expect to fill, such as children or significant others.
After you have your list of characters, go back choose five that you want to
consider more carefully (eventually, you'll want to think about everyone, but narrowing
down will help you get started). Write a paragraph or two about each of these five
people. Include the following information:
What is his or her professional identity?
What are the underlying themes of his or her personal story?
How will his or her themes interact with yours? In other words, have you inherited
expectations or themes from someone else? What do other significant people in your
lives want for you or from you?
What will your story mean to this person? As you create your career narrative, how
much impact will your decision have on this person?
On a scale of 1-10, with 10 being the highest, how much influence will this person have
on the authoring of your life story? Will they be an advisor, an editor, or a co-author?
How do you feel about that?
Now that you've spent some time thinking about your themes, the setting in which you'd
like your story to take place, and some of the characters with whom you'll interact, you
need to think more about the main character, the protagonist, the hero....YOU! The next
section will help you to start thinking about your role.
Activity Seven: What Role Will You Play?
"All the world's a stage, and all the men and women merely players. They have lthir
exits and their entrances; and one man in his time plays many parts."
-William Shakespeare
If you've ever received an email quiz to determine what animal you're like, what
Muppet character you most resemble, or what role you'd play in a medieval society,
you've learned a little something about archetypes. Carl Jung is the theorist most
identified with archetypes, but many people have discussed the premise. The basic idea
is that there are common roles humans play that recur across cultures and across
generations. For example, Jung described a mother archetype as someone who nurtures,
comforts, and provides for the needs of others. Others have described archetypes as
prototypes or models that tend to recur.
While most "type" theorists agree that individual differences account for a great
deal of human behavior, the basic premise is that people of similar types will display
similar behaviors. We use common descriptions of types of people to organize what we
know about the world. For example, in high school, were you the Brain, the Jock, the
Musician, the Geek, the Rebel? When people use these descriptions to talk about people,
they hope to provide lots of information while saying very little. This works because it
evokes stereotypes or constructions of what these types of people are like.
Traditional career development tools ask many multiple-choice questions to help
you to uncover your archetype. As this web site encourages you to define yourself and
write your own story, this exercise is designed to help you write a story to describe your
type.
Use your imagination to dream about a tribal community. This could be on an
island somewhere or perhaps in a different period in history. The focus of the tribe is on
daily living and survival. In this tribal community, what role would you play? What
would be your contribution to the overall functioning of the tribe? Write a story about
the tribal community and your role within it.
Whatever career field you choose to enter, connecting your archetype or tribal
role within your job will help your plot or career to be more aligned with your underlying
theme. Within the different genres you are considering, your basic role will remain the
same no matter what industry or career field you choose. Keep this role in mind when
you are considering what your plot will be in your next chapter. What you are doing
(your plot), should be consistent with your role.
Activity Eight: ACTION!
"Success is not the result of spontaneous combustion. You must set yourself onfire. "
-Reggie Leach
By working with this web site so far, you've explored, elaborated, and created
numerous aspects of your story. As you continue to author the next chapter in your life,
you'll need to start integrating those various pieces. Hopefully you've begun to see
themes emerging that cross the different activities. In order to determine where the plot
is heading, you'll need to tie these themes together.
Like any good story, activity and action is what keeps the plot moving forward. It
is not enough to be well grounded, you have to DO something and interact with the
world. Work is the way that most of us interact with the world. How many times have
you been asked what your major is or what you do? What we do is our main connection
to others and a defining aspect of our lives.
Here is a summary of what you've found and reported so far:
Themes
Values
Genre
Characters
Role
Consider this list of things to include in your story. What's missing? Is there
some difficulty or obstacle that will keep you from putting this story into action? What
will have to take place between now and then for you to reach your goals?
While you won't always be able to plan and account for the difficulties or
obstacles that will provide challenges for you, you can be prepared to deal with both the
good and bad opportunities presented to you. Think about what you will need (strengths)
to accomplish your goals and what you need to address before you can move forward
(challenges).
You are almost there! You now have many of the elements you'll need to craft
and exciting and fulfilling story. The next section will help you figure out where to go
from here and how to get started!
Epilogue: Where Do You Go From Here?
"There are many ways of going forward, but only one way of standing still. "
-Franklin D. Roosevelt
All of the work that you've completed up to this point can help you in writing the
next chapter of your career story. Before you jump straight into living that story,
however, you'll want to try different aspects of the narrative first. Think of this as
running your movie by a test audience. Practically speaking, do you want to write a
whole novel without testing the basic premise first?
In order to figure out where to go from here, you'll need to do more research on
the world of work. Like all good writing, the more accurate the information, the more
believable the story. Now that you know what your needs are, what genre you want to
meet those needs within, and what characters you want to include along the way, you
have to figure out what career fields will fit into the story. Most of us get our information
about careers from two story sources- people we know and the media. While these are
important sources of information, they may not be complete or, quite frankly, accurate.
As with any other type of decision-making, the more sources of information you have,
the better off you'll be. Here are some suggestions for getting more career-related
information.
Career Center Library & Information Centers. Most colleges and universities, as well
as some communities, offer career centers with printed information about careers.
Internet. There are numerous sites on the web that can be helpful including career
information pages, professional association pages, and company websites.
Informational Interviews. Find people within the fields you are considering and
interview them.
Once you've made a tentative decision that you think will meet your career
narrative needs, test your choice by implementing it. Short-term commitments like
internships, externships, co-ops, and part-time jobs will help you to evaluate whether or
not your plot is connected to your universal themes. You will be most satisfied and
successful if you find meaning in your career. Connecting who you are with what you do
(your themes with your plot) will help you to do that.
Hopefully this web site has helped you to summarize your thoughts, explore what
is important to you, and feel comfortable in authoring the next chapter in your life. Like
any great work of art, your story will not always be an easy one to write. You'll have
editors influencing your plot and unforeseen circumstances that move you in different
directions. Changing your plot, while staying connected to your themes, will help your
story to grow and change with you throughout your life.
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BIOGRAPHICAL SKETCH
Lisa Severy has been director of Career Services at the University of Colorado,
Boulder since August of 2003. She came to Colorado from the Career Resource Center
at the University of Florida where she had been serving since 1996. During her tenure at
UF, she held various career counseling positions including the Assistant Director for
Diversity Programs, the Assistant Director for Graduate Services, and the Associate
Director for Career Development.
Lisa has a degree in psychology from Indiana University and graduate degrees in
counselor education from the University of Florida. She is a Nationally Certified
Counselor, Licensed Mental Health Counselor in Florida, and a Licensed Professional
Counselor in Colorado. She is also recognized by the National Career Development
Association (NCDA) as a Master Career Counselor and a Clinical Supervision Provider
in Florida. She is a member of the American College Personnel Association (ACPA) and
the American Counseling Association (ACA) as well as NCDA. Since moving to
Colorado, she has become active in regional associations becoming the co-chair for
training and president-elect with the Colorado Career Development Association (CCDA),
and president of the Collegiate Career Services Association of Colorado and Wyoming
(CCSA). She is an active presenter at both the local and national levels.
In 1998, Lisa received the Outstanding Practitioner & Supervisor of the year from
Chi Sigma Iota, International Counseling & Academic Honorary, awarded at the ACA
National Conference in San Diego. In 2001, she was awarded the National Association
for Colleges and Employers (NACE) Excellence in Educational Programming for the
Cultural Diversity Reception.
Lisa's primary areas of research include postmodern career development theory,
group career counseling, career development issues for graduate students, gender issues
in the workplace, and multiculturalism. Her article entitled, "What's the Story?
Postmodern Career Counseling in Student Affairs," appeared in the Journal of College
Student Development in 2002 and a co-authored article entitled "Creating Connections:
Using a Narrative Approach in Career Group Counseling with College Students from
Diverse Cultural Backgrounds" appeared in the Journal of College Counseling in 2004.
She recently completed a book with Jack and Phoebe Ballard entitled Turning Points:
Finding Meaning & Purpose in an Uncertain World.
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WHATS MY STORY? NARRATIVE INTERVENTION IN CAREER COUNSELING By LISA ELLEN SEVERY A DISSERTATION PRESENTED TO THE GRADUATE SCHOOL OF THE UNIVERSITY OF FLOR IDA IN PARTIAL FULFILLMENT OF THE REQUIREMENTS FOR THE DEGREE OF DOCTOR OF PHILOSOPHY UNIVERSITY OF FLORIDA 2006
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Copyright 2006 by Lisa Ellen Severy
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ACKNOWLEDGEMENTS My advice to you it not to inquire why or whither, but just to enjoy the ice cream on your plate. -Thornton Wilder I honestly cannot imagine what I did in this lifetime or in previous ones to enjoy the privileges I do. I will, however, take Mr. Wilders advice and simply be grateful. First and foremost, I would like to thank my doctoral committee for their support and diligence through this process. Dr. Pete Sherrard, Dr. Mary Ann Clark, Dr. Sheila Dickison, and Dr. Carlos Hernandez were amazing sources of support and guidance and for that I am ever humbled. My professional life has been lived this far in two distinctly different paradises; Gainesville, Florida, and Boulder, Colorado. In both places, I have been blessed to work with amazing staff members who have provided the perfect balance of challenge and support. Whether it be colleagues within the office, in professional associations, or other professionals who share a passion for the future of others, I am inspired every day by the dedication of our profession. My life and my work are grounded in the support and genuine affection of the friends who are my extended family. By watching the way they live, interact with each other, work, and play I shape the image of the person I want to become. There is no way that a few words here can describe the level of gratitude I have for Diana, Jenny, Sherry, Ted, and their families. As role models, friends, colleagues and, when necessary, complete entertainment, they are a source of infinite energy and enthusiasm. The Other Kids Club lives! iii
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iv Most of all, I am thankful for the love and support of many generations of family. My sister Beth was the first person I saw ach ieve a doctorate and from the day of her graduation, I knew that I wanted to follow in her footsteps. I should not have been surprised; I have wanted to do that since the day I was born! Now she has brought to our family a brother and an amazing niece. Alt hough she is not yet a year old, she teaches me new things each time I see her and makes me want to continue learning myself. Moving to Colorado has given me the opportunity to grow closer to more family including my Aunt Janelle, Uncle Ric k, Eric, Rock, and Grandma Ellen (whose grandchildren now all have doctorates). Th eir support in my transition to Colorado and in life has been invaluable. Perhaps the grea test gift has been r eacquainting with one of my best friends, my cousin Amber, and her husband. I now cannot imagine my daily life without them and know for a f act that this project would never have been completed without their support. Most important and most difficult to type without becoming emotional is gratitude for my parents. Two words come to mind when I thi nk of the educational foundation that they provided-grounded and rais ed. I could not have asked for a better balance between a strong grounding in reality, practicality, and the or ganizational skills needed to get things done with an encouragement to rise up beyond that grounding into dreaming optimism. How easy it is to jump high with full abandon when you know you will be caught if you fall. Literally and figuratively, my dissertation and entire doctoral process never could have happened without their guidance, ed iting, support, and encouragement.
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v TABLE OF CONTENTS page ACKNOWLEDGEMENTS iii LIST OF TABLES vii LIST OF FIGURES viii ABSTRACT ... ix CHAPTER 1 INTRODUCTION .. Statement of the Problem ... Purpose of the Study ... History of Career Development .. Postmodern Career Counseling .. Postmodern Career Counseling Intervention .. Narrative Career Website ... 1 1 1 3 6 9 10 2 REVIEW OF PERTINENT LITERATURE .. Postmodern Theory and Career Counseling ... Zeitgeist and Its Impact on Career Theory Validity of the Concept of Career ... Emerging Theory Postmodern Career Developing Research .. Self-Help Career Interventions ... Career Decision Scale 13 13 17 21 22 37 42 44 3 METHODS Overall Design Career Decision Scale Participants Instrumentation .. Data Analysis .. Hypotheses Limitations .. Methodology Summary .. 47 47 49 50 51 51 52 53 53
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4 RESULTS ... Participants Statistical Analyses Group Comparisons Evaluation... 54 55 56 56 61 5 DISCUSSION Limitations .. Implications Recommendations for Further Study .. 62 64 64 65 APPENDIX A EVALUATION ..... 68 B ORIGINAL INFORMED CONSENT ....... 69 C REVISED INFORMED CONSENT ..... 70 D TEXT-ONLY VERSION OF ONLINE TOOL ........ 71 REFERENCE LIST 83 BIOGRAPHICAL SKETCH .. 89 vi
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LIST OF TABLES page 1 Project Solomon Four-Group Design .. 48 2 Group Distribution .. 54 3 Evaluation Means per Activity ... 61 vii
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LIST OF FIGURES page 1 Percent Improvement by Group, Pretest to Posttest ............ 57 2 Certainty Scale at Posttest by Group ....... 57 3 Indecision Scale at Posttest by Group ...... 58 4 Indecision Scale Comparisons ..... 59 5 Certainty Scale Comparisons ...... 59 6 Factor Clusters ......... 60 7 Comparison of Cluster Membership as a Function of Intervention ..... 60 viii
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Abstract of Dissertation Presented to the Graduate School of the University of Florida in Partial Fulfillment of the Requirements for the Degree of Doctor of Philosophy WHATS MY STORY? NARRATIVE INTERVENTION IN CAREER COUNSELING By Lisa Ellen Severy May 2006 Chair: Peter A. D. Sherrard Major Department: Counselor Education As the world of work and the employment change rapidly so must the practice of career counseling. This project explored the utility of combining traditional and postmodern career counseling techniques in an online, self-help format. A website was created containing eight activities for identifying narrative themes, exploring interests, clarifying values, understanding relationships, and career planning. The primary question addressed by the research focused on whether participants completing the online project would experience improvement in their career certainty and indecision as measured by the Career Decision Scale (CDS). Volunteers from two public universities were invited to participate. Over the course of the project, 719 volunteers were randomly assigned to one of four groups, two control groups and two intervention groups. Retention was a challenge for the project ix
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and waiting for at least twenty participants in each group to complete the intervention made the project timeline much longer than originally anticipated. Results indicate both an intervention effect and an interaction effect. Those participants who received the intervention exhibited significantly improved scores on the Career Decision Scale (CDS). In addition, those who took the CDS as a pretest improved more than those who only participated in the posttest. Cluster analyses of the CDS indicated two distinct scoring groups, one with better scorers than the other. Participants receiving the intervention were four times more likely to fall in this better group at the conclusion of the study. These research findings indicate that combining traditional and postmodern concepts in an online, self-help tool is helpful in improving career development. At the same time, the overwhelming number of volunteers implies a strong demand for this type of intervention. Further research is needed to determine if the high number of people who created accounts but did not complete the project could be improved by combining the online system with individual or group counseling. x
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1 CHAPTER 1 INTRODUCTION As the world of work and the concept of career continually change, the practice of career counseling has adapted to meet the needs of clients seeking services. Postmodern theories of career developmen t that incorporate a holistic approach are helping to gradually close the gap between contemporary career counseling practice and traditional theories (Amundson, 1997; Savi ckas & Walsh, 1996; Severy, 2002). As recent research and theorizing have enhan ced the understanding of postmodern career counseling, counselors are working to devel op new interventions that would help to facilitate career development using this new model (Savickas, 2001; Severy, 2002; Young & Valach, 2000). Statement of the Problem Although career counselors ar e incorporating more narr ative models into their daily practice with clients, interventions and vocational as sessments built upon this model have been slow to emerge. At the same time, little research has been conducted to examine the impact of narrative and personal mythology methodology. While much has been written about the postmodern theories underlying the practice, very few quantitative research projects have examined thei r actual utility in practice. Purpose of the Study This project involved the development, us e, and evaluation of a new intervention in career counseling. The intervention was an online tool designed for use by individual clients. Activities on the website focused on building a career narrative and encouraging
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2 clients to author their own stories. As proposed by numerous postmodern career counseling theorists, this inte rvention included the integratio n of traditional intervention with postmodern influences (Brott, 2001; Savickas, 2000b; Severy, 2002). The purpose of the study was to explore whether or not a web-based intervention grounded in a narrative model of career development woul d be successful in helping to reduce participants career indecision and in crease their career certainty. Analogous to the writing of any great masterpiece, the cr eation of a career narrative involves a good deal of research and the expl oration of many personal and professional facets. The project website incorporated and built upon this premise by providing various exercises, each addressing a critical piece of career development work. Each activity started with a quotation desi gned to introduce the topic and encourage creative thinking in that particul ar area. The first two sections introduced the concepts of narrative career development a nd the authoring of ones lif e story. The first three activities focused on life themes, a central feature in the narra tive career counseling model. Activity One explored early childhood memories. Activity Two addressed life history and personal pl ot development. Activity Three focused on the exploration of inspiration through role models. Activity Four asked the participant to consider his or her work values to determine how valu es will fit into the career story. Activity Five incorporated a more traditional career development model by e xploring career interests. This interest exercise was framed as choos ing a particular genre in which the career narrative would take place. Activity Six encouraged the participant to consider the system of people that have or can influen ce his or her career narrative. Activity Seven was another adaptation of more traditional models and focused on personality type. The last
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3 two activities served to integrate the website and led the participant toward the authorship of a complete, cohesive narrative. Volunteer participants were recruited at two universities in different areas of the United States to participate in this research initiative. Participants were randomly assigned by the online system into one of f our groups, two experimental groups and two control groups. In order to assess the util ity of the intervention, the Career Decision Scale (CDS) was administered in a pretest/p osttest design to assess change in career certainty and career indeci sion (Osipow, 1987 & 1999; Peng, 2001; Riddle & Hiebert, 1995; Savickas, 2000a). History of Career Development Frank Parsons, the father of career de velopment theory, articulated the first integrative model of vocational guidance culm inating in the Trait and Factor theory (Collin & Young, 2000; Hansen, 2000; Pea vy, 1996; Savickas, 1993; 2000b; Zunker, 2002). Parsons theory and practice developed along with the demand for vocational services. As the American economy was mo stly agrarian before that time, career development services and career counseli ng were largely unnecessary (Collin & Young, 2000; Peavy, 1996; Savickas, 1993; 2000b; Zunker, 2002). Most people lived and worked within large, multigenerational families on farms and ranches. The oftendiscussed split between a persons work life and personal life had no meaning. Although some did enter professions such as medicine, law, clergy, or teaching, most people generally viewed these pursuit s as callings rather than career decisions (Savickas, 1993; 2000b; Zunker, 2002). Whether young adults became a more inte gral part of the family farm or apprenticed in a trade, the turning to outside advisors for guidance was rare (Collin & Young, 2000; Peavy, 1996; Sa vickas, 1993; 2000b; Zunker, 2002).
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4 American culture, as well as the world of work, changed dramatically with the coming of the industrial revolution. The agrarian economy quickly gave way to the industrial economy, subsequently changing enti re family structures (Savickas & Walsh, 1996; Zunker, 2002). Small nuclear families began moving from rural areas to urban areas in order to be closer to the workplace. As most work was then conducted outside of the homestead, the split between the world of work and home life developed at this time (Savickas & Walsh, 1996; Zunker, 2002). In ad dition to changing the nature of family organizations, the industrial revolution also brought new concepts including hierarchal bureaucracies and the advent of the cor porate ladder with high values placed on individualism, competition and advancemen t (Herr, 2001b). This period marked the emergence of the concept of career, defined by a series of jobs within a particular industry. As individuals began to make d ecisions about how to participate within industries, people began placing emphasis on the importance of car eer decision-making and vocational guidance as a field began to come into being (Savickas & Walsh, 1996; Zunker, 2002). At the same time, the dominant theoretical paradigm shifted from a romantic worldview toward a more positivist perspec tive (Savickas & Walsh, 1996). The search for scientific truth began to take preceden ce over notions of fate and calling. As an emerging field, vocational guidance researchers adopted the scientific model and set out in search of objective and testable traits, skil ls, and interests that we re measurable (Herr, 2001a). Theories like the Trai t and Factor model grew out of this scientific goal (Savickas & Walsh, 1996; Zunker, 2002). The person to position matching paradi gm suited the needs of the industrial workforce quite well (Herr, 2001a). Assessment and matching fit the stable and
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5 predictable career path s created by the industrial revol ution (Savickas & Walsh, 1996). Vocational guidance practiti oners understood typical car eer paths and recommended those paths to clients whose skills and inte rests matched those paths (Savickas & Walsh, 1996; Severy, 2002). As this model relied le ss on interaction and more on scientific assessment, vocational guidance practitioners we re able to match large groups of people in short periods of time, a highly desirable feature when large numb ers of workers would enter or re-enter the job market, such as after wars or during population and education booms (Herr, 2001b; Savickas, 2000b; Severy, 2002). This century has brought yet another new pa radigm shift in the world of work and the concept of career. The st able and predictable career pa th provided by the industrial economy does not exist as often in the ri sing information-based economy (Peavy, 1996; Savickas, 1993). The promise of life-long em ployment within one organization no longer exists as workers often advance within their own career by moving to a different company or organization (Imel, 2001). Mark Savickas (200b) describes this phenomenon as self-employed workers, moving from one clie nt-company or customer to another. This ever-changing career path has necessarily chan ged the way that career counselors assist clients in career decision-making (Severy, 2002) The scientific ma tching models of the last century become less valuable when both the person and place change constantly (Hoskins, 1995). In addition to the change in the nature of work, the demands of an information economy have also changed the relationship be tween the world of work and personal life (Savickas, 1989b). The artificial split be tween the work-self and private-self brought about by the industrial revolution has become arbitrary in the melding of work and home (Manuele-Adkins, 1992; Savickas, 1991). As noted by Hansen, New work patterns are
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6 emerging, with greater recognition being give n to the significan t connection between families and work. People increasingly are seeing an interactive connection of work with other important aspects of their lives (2000). As the predictable, scientific model of career development becomes distant from the current reality of the wo rld of work, the nature of career counseling has grown and adapted to better serve the needs of clients (Savickas, 1995; Severy, 2002). The positivist search for truth is being replaced by a more postmodern search for meaning and constructed reality (Savickas, 1994 & 2000d; Severy, 2002). Th is change is especially important within the multicultural nature of this informational economy (Semmler & Williams, 2000). As professions become mo re diverse, decision-making assessments based on norm groups make less sense. In fact the scientific and objective approach to career development often missed the needs of people on the edge of the normal curve (Severy, 2002). For example, objective, norm-re ferenced tests often failed to assist those outside of the norm group repr esented (Cochran, 1997). A pe rsonally constructed careerreality nurtures a subjective self-concept in which client s from diverse backgrounds can author their own stories rather than adap t to the stories established by the norm group (Neimeyer, 1992; Semmler & Williams, 2000; Severy, 2002). Postmodern Career Counseling While positivist career counselors attempte d to fit people into one reality of the workplace, postmodern practitioners assume th at no one reality exists (Wonacott, 2001). The goal, therefore, changes from matching clients to specific career to assisting clients in shaping their own paths. This challenge is a central tenet to the research initiative developed in this paper. In addition, the th eory emphasizes that re ality is relative and emerges through dialogue and common unde rstanding (Peavy, 1995). Individuals are
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7 seen as constructed selves, created through action and interp retation, continually evolving and changing (Hermans, 1992; Young, 1995). Rather than a set of traits or factors to be measured, individuals are the continually changing result of on-going narrative interpretation (Gothard, 1999; Savickas, 2000b). As counselors begin to conceptualize caree r development within this new theory, the nature of career interventi on necessarily changes (Severy, 2002). Instead of a clinical process of assessment and matching, the pr ocess of career counseling changes to a collaborative process of creating meani ng (Cochran, 1997; Savickas, 1993; Young & Valach, 1992). Narrative or storied career counseling has emerged from this theoretical basis and is gaining popularity (Collin & Young, 2000; Mignot, 2000). As described by Pamelia Brott (2001), the storied approach explores the clients world th rough story development as the client and counselor collaboratively co -construct, deconstruct, and construct life stories. As language plays an especially important part in any narrative process, the language of career counseling has also begun to shift. For this reason, the current project uses the phrase career developing, rather than career development. Although a subtle difference, the active verb tense encourages clients to take an ac tive, evolving, present role in the creation of a career narrative. Use of the word development, on the other hand, has a more permanent, stuck fixed connot ation and assumes that it is something that happens at one point in time and then is finished. Dev eloping is an ongoing process. Development is a finished state of being. As an example of this trend, major universities across the country are changing the way they de signate students who have yet to choose a major. At the University of Florida, labels such as undecided or undeclared have been changed to exploring. Administrators agreed that the word
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8 exploring elicits a more proactive, le ss hopeless and moribund condition for students than the other designations. At the Universi ty of Colorado at Boulder, the phrase open option has replaced undecided as a less pun itive description of students who have yet to solidify choice of academic major. This process of authoring life stories embraces all elements of self, including work and life outside of work, as well as multiple life roles such as family member, worker, student, community member, etc. (Gelardin, 2001b; Sever y, 2002). As noted, while the line between these ro les continues to blur, the im portance of involving all of these aspects into the life narr ative is especially important (B rott, 2001; Gelardin, 2001a). This approach is gaining popularity with career counselors for various reasons. First, the model has been seen as non-threa tening to more traditional career counseling practices (Savickas, 1989a). For example, many proponents of this model do not suggest the complete elimination of traditional standardized assessments. Instead, they suggest that the results of these assessments be integrated into a holistic, personal, and empowering process of helping clients aut hor their own life-stor ies (Savickas, 1992; Severy, 2002). In fact, the use of vocationa l assessments can be helpful in that the language of career developing may not yet be part of the clients experience and assessments, and therefore, might provide a foundation for furthering the narrative (Savickas, 1997a). With the counselors career language and the clients personal language, a new story can be c onstructed (Savickas, 1995). A second factor leading to the gradual accep tance of this model is its utility in addressing the needs of a diverse client ba se. Proponents of narra tive career counseling believe that this new model will help to address multicultural concerns difficult to address in a more standardized model (S avickas, 1997b; Semmler & Williams, 2000). As
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9 the career counseling process focuses on emergi ng stories, clients will select aspects of themselves that must be included in their narratives. Without a predetermined set of standards to compare each client to, the client establishes his or her own standards that celebrate and honor the themes he or she wa nts to explore within career (Brott, 2001; Savickas, 2000b; Semmler & Williams, 2000). Finally, the nature of narrative career development appeals to the hopeful, creative, and metaphoric side of many career counselors (Amundson, 1997; Emmett & Harkins, 1997; Savickas, 1990). Viewing the career developing pro cess as a journey of self-authorship, counselors enga ge in narratives with clie nts designed to empower and explore the shaping of personal reali ties (Frick, 1983; Savickas, 2000c). Postmodern Career Counseling Intervention Perhaps more than any other single counseling specializ ation, career and vocational guidance counselors have embraced self-directed interventions as a valid addition to the counseling process (C lardy, 2000; Harr, 1992). Offering both independence and cost-effectiven ess, self-directed activities have become a common tool in career development centers (Alaska Career Exploration Workbook, 1995; Holland, 1987; OBrien, 1997). The popularity of career self-help books, such as What Color is Your Parachute? by Richard Bolles (2004), indicates a st rong desire for clients in career transition to help themselves through the process. The purpose of such an intervention from a postmodern career developing perspectiv e would be to encourage the authoring of a continuous, cohesive career narrative (Cochran, 1992). Cu rrent interventions in this genre include mostly reinterpretations of existing interventions (such as vocational assessments) or talk therapy (Savickas, 1992) As postmodern career counseling involves a reflexive process of assisting clients in creating self through writing and revising
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10 biographical narratives taking place in a context of multiple choices from a diversity of options and constraints, the motivation for in tervention naturally sh ifts from emphasizing career fit or matching to empowering clients in the authoring and revising of their vocational narratives (Amundson, 1997; Hermans, 1992; Severy, 2002). Career developing interventions shoul d, therefore, help clients Author their life stories by narrating a coherent and continuous story. Invest career with meaning by identifying themes and tensions. Learn the skills they will need to pe rform the next chapter in their lives. There are a variety of tools at the counselor s disposal to help in this process. Although some researchers and th eorists advocate that tradi tional assessments cannot fit into a postmodern perspective, most feel that vocational assessments can offer valuable assistance (Savickas, 1992). It is this combination of tradi tional, well-tested tools with a new mindset and new theoretical basis that gives power to the model. Narrative Career Website The narrative career website at the heart of this study was developed with this integration of traditional and postmodern in mind. As such, the online tool contained activities designed to help clie nts author stories in relation to their themes and personal values, interests, important people, and the creation of their personal archetypes (Jepsen, 1994; Ochberg, 1994). As the main emphasis in postmodern career counseling involves meaning-making, most of the activities focused on themes and values (Amundson, 1997; Jepsen, 1994). Mark Savickas advocates for the use of family stories and early recollections for the understandi ng and interpreting of life stories (1995). He feels that, through a combination of experiences, people develop certain recurring themes in life (Savickas, 1997a). Some of these themes are positive and some are negative (Savickas,
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11 1997a). In general, the concept assumes that the more connected peoples life themes are to their career themes, the more personally connected they will feel to their occupations (Savickas, 1995). In addition to life stories, autobiographies and early recollections, there are other approaches that facilitate identifica tion and understanding of life themes (Marko & Savickas, 1998). Basically, any intervention used in which clients are encouraged to tell stories about who they are and what th ey want can help to encourage critical reflection (Chen, 1997; Forster, 1992). This might include role models, favorite characters, books, movies, or stories about th eir successes and their failures (Krieshok et al., 1999; Young, Friesen & Borycki, 1994). They might be asked to provide life-lines or chronologies of the major plo t points in their lives (Savickas, 1995). Whatever the intervention, from subjective to objective, the overall goal is to help the client attach meaning and decide how that meaning will be realized in the next chapter of his or her career narrative (Kidd, 1998; Savickas, 1995; Young, 1995). Asked to identify both the action climaxes and the underlying themes, clie nts engage on both an emotional and an intellectual level, two elements key in postmodern intervention (Kidd, 1998; Severy, 2002). The website project was designed to integrate these varied approaches and exercises in a way that would empower the client to author hi s or her own career narrative. In summary, this project involved the development, us e, and evaluation of a new intervention in career counseling. This intervention used a self-help approach and was based upon a narrative theoretica l perspective. The goal of the research project was to measure the utility of this newly develope d career counseling intervention. Using a pretest/posttest design, the study explored whethe r or not this new intervention influenced career certainty and indecision as measured by the Career Decision Scale (CDS). The
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12 next chapter will provide a more thorough overvie w of the existing literature pertinent to this project. Chapter 3 outlines the me thodology of the research study. Chapter 4 describes the results and Chapter 5 provides a discussion of the results, implications of the study, limitations, and suggestions for future related research.
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13 CHAPTER 2 REVIEW OF PERTINENT LITERATURE In order to understand the story behind this research pr oject, it is important to understand the emerging theory, research, a nd practice from which it has grown. The story begins with postmodern theory and its im pact on career counseling. From there, the tale moves towards a review of specific m odels rising from the postmodern theoretical perspective, including construc tivist, action, and narrative models of career counseling. Then, a review of research reflecting these models will be presented. Next, an examination of literature related to self-help career interventions, and specifically workbooks, will help to provide a background for the proposed Narrative Workbook. Finally, a review of the use of the Career Decision Scale (CDS) will provide support for its use as the pretest and pos ttest assessment for measuring career certainty and career indecision change. Considering these separate storylines and how they came together into the story of this new project should provide information about where the project fits in context and how it contri butes to the body of research which currently exists. Postmodern Theory and Career Counseling The last twenty years has brought a pletho ra of writing on the changing concept of career, the limitations of c onventional career counseling theo ry, research, and practice, and proposals for new ways of viewing all th ree. Numerous theori sts and authors have explored the limitations of traditional models of career counseling and the benefits of more postmodern approaches. Themes addresse d in these publications include the very meaning of the word career, the nature of re ality, the elements of self, the role of the
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14 counselor, and a perceived disc onnect between theory, researc h, and practice. Together, these writings provide the fertile ground from which this project grew. One of the first introductions to the relation between postmodern theory and career counseling came in 1992 from Manuele-A dkins. In her article, Manuele-Adkins synthesized various arguments related to career counseling and pe rsonal counseling and the theories that seem to s upport their interrelatedness. She explored the notion that career counseling, tends to focus on traditi onal, rational career d ecision making with a predictive goal. She argued that changes to the world of work and the importance of work roles in cultural identity necessitate a change in approach that integrates more personal, psychological, and meaningful approaches to vocational choice. She also expressed frustration that cate gorizing psychological self-con cept and vocational identity separately creates a barrier to counseling. In 1998, Kidd summarized recent trends rela ted to career counseling practice in the United Kingdom and addressed some issues introduced by Manuele-Adkins. In the article, she also outlined the changing world of work and the necessity to move from a career planning approach to a career manageme nt approach. Her main argument focused on the need for more personal, emotional appr oaches to career counseling. The value of subjective models, she articulated, is thei r focus on the clients purpose, passion, and deeper meaning. As career paths become mo re difficult to describe in predictable generalities, approaches that focus on predic tion rather than proce ss are unsuccessful. The core concept attended to by both Manuele-Adkins and Kidd has to do with the comparison of traditional models, grounded in positivism, and new realities that did not seem to fit positivist assumptions. In helping others to understand the changing nature of career counseling process, Wonacott (2001) outline d the essential assumptions
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15 that separate it from modern, positivist theo ry. Postmodernism adva nces a plurality of perspectives wherein multiple accounts, perspectives, and suppositions are respected. Truth and the knowledge of it are not based on a fixed foundation or essence to be identified, but rather exist only in cont ext and are, therefore, open to multiple interpretations. The positiv ist foundations of science as value neutral and objective, Wonacott argued, need to be rejected. Instea d, he said, there should be no concern with a fundamental nature of reality and a view of ideology seeking one correct interpretation of reality is seen as flawed. Perhaps the most prolific and well-known career counselor focusing on postmodern career counseling is Mark Savi ckas. Savickas has introduced many new concepts to the practice of postmodern career counseling, but is best known for his ability to summarize and synthesize these complicated concepts. Like others, he focused on the need for something new by describing the confining elements of the old. Savickas (1993) argued that the move from away from positivism or a search for truth, towards perspective or a search fo r created meaning ha s necessarily brought about a paradigm shift in the practice of career counseling. In fact, Savickas explained that the basic assumptions of perspective change the very nature of career counseling practice. Savickas (1993) first emphasized the idea that there should be no experts. This is a significant shift in that traditional m odels grounded in positivism relied on many experts, including the expert counselor or the expert career assessment. Savickas advocated for a shift in perspe ctive from scores to stories. He also proposes that the impression that career counseli ng depends entirely on testing i gnores the rich interactions that postmodern career counseling provides. Also, counselors have changed their
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16 outcome goals from finding fit to enabling fr eedom of vocational expression. In addition, the process of counseling invol ves co-authorship of an a ll-inclusive narrative that includes many elements of work and personal life (Savickas, 1993). This grows from a basic, yet key concept of postmodern career de veloping, which is that career is personal (Savickas, 1993). Rather than an arbitrary split between factors of ones life, career is viewed as an integral part of the whole self. Savickas (1993) pointed out that change in this field has been slow because there really are no career developmen t theories to guide the profe ssion as of yet. Instead, he explained that there are couns eling theories and theories about occupational choice, but not theory integr ating both. In 1994, Savickas published another arti cle that further elaborated upon his foundation. He defined the postmodern approa ch to career counse ling by concentrating on three specific areas in which postmodern theory differs in emphasis from modern theory. In it, he articulates that postmodern th eory defines work as a social activity rather than an individual pursuit. The importance of this concept cannot be overlooked in the inter-relational nature of co-constructed meaning. He described the importance of personal perspective and the changing natu re of reality based upon that perspective (Savickas, 1994). In addition, he addressed an issue not often considered in career theory literature, the issue of utility (Savicka s, 1994). He argued that by seeking constructed meaning, postmodern theory only holds value if a nd when the knowledge becomes useful in practice. If the theory does not become a part of the story of a career counseling practice, it would be left behind as the narrative con tinues. In this way, postmodern models constantly evolve and reinvent themselves (Savickas, 1994).
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17 In a chapter in the book entitled Contemporary Models in Vocational Psychology, Savickas (2001) extended this argument by pr oviding an historical comparison of career psychology movements. He described th e constructs generally included in comprehensive theories as including assump tions regarding the nature of individual differences, personal development, self-concep t, and context or life roles. While each theory approaches these aspects differently, all focus on them in some way (Savickas, 2001). Savickas then examined each theory to see if there were unifying themes that cross theories. Upon reflection, he characteri zed career theory as divisible into four levels of analysis including vocational person ality types, career c oncerns or presenting issues, narratives, and mechanis ms of career development. In so doing, he encouraged the viewing of narrative career c ounseling as an evolution of ca reer theory rather than an opposition or reaction to it (Savickas, 2001). Indeed, this notion of the evolution of caree r theory rather than a rejection of it is at the heart of literature focused on history. It is important to note that the positivist assumptions that supported tr aditional models of career counseling f it well into the context of the economic reality in which th ey emerged. Many authors have commented on the notion that career development models were products of their times and worked well within that context. Ot her authors have contributed to the body of literature focused on this process and it is important to review their contributions. While it is important to examine these contributions, this literature re view will revisit the contributions of Mark Savickas throughout this review as his work ha s addressed many aspects of this literature. Zeitgeist and Its Impact on Career Theory Herr (2001a) provided a timeline for c ontextualizing career development, vocational guidance, and economic realities. By examining important social, cultural, and
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18 historic events and integrati ng the influence of those events on career counseling practice, they provided a context for historical theory development. In other words, the theories of career counseling reflected the ec onomic climate of the time. Herr (2001a) also outlined the theoretical and practical applications of the field of career development. He described the or igins of career couns eling in vocational guidance, an emergent field produced by the sh ift from an agricultural to an industrial economy (Herr, 2001a). Whereas families and acquaintances had been the primary source for vocational information in an ag rarian economy, the br eadth and depth of opportunities in the indu strial economy required more comprehensive sources. Community organizations, government agenci es, and schools began to provide more vocational assistance to fill this need (Herr, 2001a). In the 2001 article, Herr detailed Frank Parsons history and the development of the first formal vocational guidance theory, th e Trait and Factor approach. In addition, Herr delineated the political and societal implications of vocational choice and the changing definitions of vocational guidance th at resulted from those influences. He specifically addressed the globa lization of the world of wo rk and the need for career development to reflect those global and multicul tural realities. In addition, he advocated for a more holistic, humanistic approach to the field, including the necessity for flexibility in response to a changi ng work environment (Herr, 2001b). In Collin and Youngs The Future of Career Savickas (2000d) integrated many of his proposed concepts in an historical narrative. He began by spelling out the sociohistorical contexts of the meaning of career and how those influences have shaped the world of work and, accordingly, career counseling. He illustrated how the agrarian economy of the 1800s produced a work e nvironment firmly entrenched with
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19 multigenerational families. With family farms dominating the economic landscape, the conceptual split between the work self and the home self was arbitrary (Savickas, 2000d). The shift to an industrial economy produced ur ban environments wherein the worlds of work and home rarely overlapped (Savickas, 2000d). This marked shift first brought the concept of careers to the forefront as bureau cratic, hierarchal organizations came into being (Savickas, 2000d). The corporate ladder idea was born in this time and individualistic approaches to success repl aced community-based growth (Savickas, 2000d). During this time period, vocational guid ance emerged as a field (Savickas, 2000d). Primarily based upon assessment of sk ills and interests, guidance specialists matched workers with stable, predictable career paths (Savickas, 2000d). Although not as dramatic a shift as from the agrarian economy, the industrial economy is now moving towards a global, information economy (Sav ickas, 2000d). Predictable career paths seems to be giving way to varied, self-direc ted paths wherein employees move from job to job and company to company, advancing through new jobs rather than advancement (Savickas, 2000d). Traditional career counseling interventions born in the er a of predictable career paths found success in rationa l decision making, independent success, and advancement in a hierarchy (Savickas, 2000d). Their predictive validity and utility, Savickas explained, has been reduced by the new natu re of work (2000d). Savickas emphasized that while the earlier career theo ries provide valuable guidance in terms of person to role fit, newer, more flexible models are actual ly more effective in the ever-changing work environment (2000d).
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20 The need for new and innovative ways of describing careers in relation to current economic theory drew other theorists to describe the current context of careers. For example, in a short piece outlining work done for the Center on Education and Training for Employment, Imel (2001) described the conc ept of free agent workers. Imel said that this growing class of i ndividuals emerged as a result of changing work patterns and practices. Free agent workers tend to take re sponsibility for their own career paths and professional futures by marketi ng their skills and experiences to employers for short time periods. As a group, they are well educated and continue to deve lop their skill sets, specifically focusing on highly marketable skills Their career identities are independent of particular employers, are relational in nature, and are non-hierarchal (Imel, 2001). Successful free agents concentrate on continual learning and connect with colleagues via networking rather than actua lly working in the same office (Imel, 2001). In describing free agents, Imel outlined the changing nature of career identity and the need for career counseling to change and expa nd to meet the needs of these workers who blur the line between em ployee and contractor. The idea that career theory is reflective of economic circumstances and, therefore, that traditional models applicable in thei r times no longer fits into a new economic construct sparked many authors to begin narrat ing a new alternative. For example, in 1995, Hoskins provided a connection between co nstructivist and narr ative theories and their importance to career counseling pract ioners. She focused on the importance of meaning making as a co-created vocational re ality. In addition, she explained the importance of language in career counseling sessions, the importance of the clients interpretations of reality, and a shift from a focus on rational explor ation to more subject values.
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21 Hoskins (1995) also described the power of metaphor in the career developing process and the necessity to help clients focus on critical reflection. Like Savickas, she also proposed a shift of focus within the pr ofession from one of information giving to empowerment. Validity of the Concept of Career In addition to a reaching out for new alte rnatives, this questioning of traditional models brought some to even question the viability of the concept of career. In The Future of Career Young and Valach (2000) addressed th is concern. They attributed the death of career to a number of factors. Like Herr, Savickas, and others, they noted the bureaucratic structure of the industrial age, which provi ded stable, long-term workrelated activities (Young & Valach, 2000). The changing nature of todays workplace makes these predictable patte rns obsolete (Young & Valach, 2000). They also point to the traditional focus on individualism as contribu ting to the decline of the career concept. Traditional career theory focused almost ex clusively on the indivi dual and intrapsychic phenomena (Young & Valach, 2000). This notio n failed to account for the systemic, interpersonal nature of peopl e in every aspect of thei r lives, including work (Young & Valach, 2000). Young and Valach (2000) point to another factor that is more one of omission than commission. The conventional construct of career did not include meaningfulness (Young & Valach, 2000). Without meaning, c oncepts of career did not account for the relative influence of action, interaction, experience, and interpretation (Young & Valach, 2000). Finally, the long-establi shed view of career erected an arbitrary split between personal and vocational counseling that re ndered the career co ncept useless (Young & Valach, 2000). Young and Valach (2000) propo sed a new construct of career that would
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22 address these obstacles. They proposed thinking of career as a series of action, interactions, and short-term projects that constitute a lifetime of vocational pursuits. Emerging Theory R. Vance Peavy has been instrumental in articulating the paradigm shift from modern career theory to postmodern career counseling. Peavy (1995) theorized that individuals construct themselv es by evaluating and integrat ing experiences into their perceptions of reality. People demonstrate different stories of themselves in relation to their audiences and attach meanings to their experiences in order to organize the world around them. Critical refection can help indivi duals to construct real ities that are more personally fulfilling (Peavy, 1995). In addition, Peavy (1995) expl icated the role of the c ounselor in this process by emphasizing collaborative partnerships, receptive inquiries, and a focus on pattern and theme recognition. He felt that it was important to use only the clients perceptions and construction of reality, rather than spending time wondering about some concrete truth. Constructivist career assessment, accord ing to Peavy (1996), should encourage clients to actively reflect upon their experi ences. He advocated for developing new career assessments that help clients consider the implications of their values, attitudes, dispositions and preferences as well as th e meanings behind them. He encouraged the use of autobiography, word sculpting, and interviewing. In her 2001 article, Brott outlined constructivist assumptions including the inseparable link between person and the environment, the idea that there are no absolute truths, that understanding be havior includes understanding c ontext, and that individuals define themselves and the environment. The process of career counseling involves the co-construction of future-focused narrative be tween counselor and client (Brott, 2001).
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23 Key components of the storied approach to career counseling in clude rapport between counselor and client, the use of language and the meaning attached to language, and both qualitative and quantitative vocat ional assessment (Brott, 2001). In 1992, Hermans detailed the concept of valuations and the ways in which people process their life storie s into narratives. Hermans proposed that people reflect upon their experiences and organi ze them into meaningful na rratives. As individuals organize their lives in the context of other relationships and interactions, this can be described as co-constructed for each participant. As a persons natural inclination is to organize and find meaning in patterns, career developing invo lves the continuation of a narrative that may be recently constructed or may be part of a lifelong meaning pattern (Hermans, 1992). In discussing the appeal of such a th eory, Hermans (1992) pointed out that the theory encourages, if not requ ires, clients to take a lead ing, active role in their own development as a way of organizing their ex perience. These emerging narratives must continue to make sense over ti me and protect an organized se lf-image, while at the same time striking a balance between consistency and growth, order and change, cohesiveness and flexibility. The narrative process he lps to bring the general life themes and narratives into the more specific career focus (Hermans, 1992). In light of all the criticisms of traditi onal career development and new excitement surrounding postmodern theory, many career counselors began looking for new and exciting approaches that would embrace this new theoretical stance of postmodernism. Narrative career counseling captured the imag ination of career counselors like few career theories have. Savickas (1997a) demonstrated why in the introductory chapter of Bloch and Richmonds Connections Between Spirit and Work in Career Development. His
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24 opening sentence illustrates the impact, Career counseling that envisi ons work as a quest for self and a place to nourish ones spirit help s clients learn to use work as a context for self-development, (p. 3). By infusing career counseling with concepts such as spirit, character, meaning, and actualization, postmodern th eorists form a different pi cture than the reduction to traits that used to character ize career intervention (Savickas, 1997a). Savickas described the contextual and social aspects of career as a space with the cap acity for therapeutic outcomes. He argued that individuals who f eel connected to their work find a balance and reward because their external pursuits are reflective of their internal themes and stories. Savickas (1997a) invited counselors to review their own practice and examine how the rational can become spiritual. In de scribing the importance of stories, Savickas provided examples of story types and plot lines that can be significan t in the explication of life themes including earl y recollections and role mode ls. These stories tell the counselor how the client organizes and crea tes meaning. Savickas asked counselors to view career story-telling as nurturing and em powering. In that sense, the individual redefines career success. Career stories that address life themes become solutions to the personal life issues. In turn, those who are successful tend to use that energy to help others, thus completing the cy cle of problem, solution, and so cial contribution (Savickas, 1997a). As the theory of narrative career counse ling has grown, so have the metaphors for describing its power. This has been especi ally true for Savickas. In June of 2000, Savickas presented a paper at the National Career Development Association conference, characterizing career choice as bricolage or th e creation of something new from old bits
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25 and pieces. He described the counselors role in the proce ss as sifting through remnants and pieces of peoples stories to be gin to invent a new story. Savickas (2000b) discussed the three com ponents of the self that need to be addressed in career counseling, including vocational pe rsonality type, personal characteristics called career concerns, and the career narratives that help to organize and articulate meaning. By framing the process of career counseling as a sense of building upon what the clients brings to the process, narrative counseling reflects the lived experience of the individual rather than a technical or rational process captured by theories based upon simple matching (Savickas, 2000b). In bringing together the personal and professional and proposing integrated approaches to career counseling based upon notio ns of personal storytelling, Savickas has drawn from some of his earlier writings rega rding the emotional natu re of careers. His foray into this area began with the noti on of emotion in career satisfaction. He specifically addressed the need for work/lif e balance and the concept of that as the symmetry of work and love (1989b). While many would shy away of addressi ng the concept of lo ve within a career counseling context, Savickas ( 1989b) painted a distinct pictur e of the constructs of both love and work. He described both love and work as social constructions learned by human beings from a cultural context. They are the primary ways in which humans interact with the world (Savickas, 1989b). Work, on one hand, is future focused (Savickas, 1989b). People work to accomplish something or to allow the opportunity to pursue future pleasures. Love, on the other hand, is timeless and generally experience d in the present. It is a feeling and is, therefore, resident in the i ndividual (Savickas, 1989b).
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26 In the dominant American culture, work is also competitive in nature (Savickas, 2000b). It is what defines indi viduals and separates one person from another (Savickas, 1989b). Work that is difficult to define may even contribute to identity problems for the individuals who perform that function (Savickas, 1989b). Take, for example, mothers who do not work outside of the home. From stay-at-home moms to domestic engineers, labeling and defining the work of others is importa nt within this society. In contrast, love is relational (Savickas, 1989b). Savickas (1989b) contends that an imbalan ce of these two constructs in either direction can cause psychological distress. Those who love too mu ch attach personal, relational attributes to their work and have difficulty when work is not rewarding in the present (Savickas, 1989b). A lternatively, those who work t oo much may have difficulty enjoying present activities and are always delaying reward (Savickas, 1989b). These concepts become more importa nt within the narrative career counseling movement in that they illustrate the use of metaphor and stories to describe and, ultimately address, career counseling issues. By changing a work stor y to a love story counselors can help clients co-author new, balanced narratives (Savickas, 1989b). A leader in the exploration of na rrative career counseling, Larry Cochran continues to develop narrative career counseling models. In 1992, he proposed the idea that career exploration can be viewed as a career project. These projects involve the stories used to bring togeth er topics of concern, tasks or actions, personal themes, accomplishments, and meaning (Cochran, 1992). Like Chen and Brott, he emphasized the importance of both themes and tasks in the creation of a career project. He expanded upon this idea by outlining the results of a su ccessful career project including tangible accomplishments such as a degree or job, the cultivation of personal characteristics such
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27 as interests, values, and skills, and the inte gration of varied pers onal constructs through narrative. In the first book outlining a narrative approach to career counseling, Cochran (1997) addressed the noticeable gap between the rich theoretical views of meaning making, development and identity and career counseling practice. Cochrans 1997 work provided a practical framework to address the perceived disconnect between information matching techniques and the deeper needs of humans exploring purpose, passion, and story telling. Cochran explains his approach by saying that the process is no longer about matching, but rather, emplotment (sic); that is how a person can be cast as the main character in the career narrative that is meaningful, productive, and fulfilling (p. ix). In doing so, he also reframed the frustrating state of career flux as a way of preserving the many potential future selves (Cochran, 1997). By keeping options open, clients keep these multiple selves alive and active, but at the same time delay the deep exploration of one distinctive, self-actualiz ed success story (Cochran, 1997). Norman Amundson is a researcher and practitioner focused on the use of narrative in career counseling practice. In 1997, he focused on the use of myth and metaphor in the empowered pursuit of career explorati on. As narrative career developing focuses heavily on language, Amundson proposed a carefu l examination of career myths and the barriers created by them. In addition, he described the use of metaphors (like career as journey or career as story) that may help clients become active pa rticipants in their own developing (Amundson, 1997). In that wa y, clients could be empowered to exhibit the courage necessary to boldly mo ve forward in their careers.
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28 In 1997, Chen outlined the role of the indi vidual as an agent in attaching meaning to the interaction of the self and environment. In particular, he focused on how people prepare themselves for a rapidly changing wo rk environment. From a constructivist theoretical framework, Chen proposed various assumptions for the understanding of this created self and environment reality. In terms of the self, Chen (1997) charact erized the self as a variable, changing, fluid concept encompassing a holistic picture of both psychological and physical parts, thinking and acting, being and doing. In a ddressing career counseli ng as a developing project, Chen encourages counselors to remember that clients are self-interpreting and that they attach meanings to their experien ces and that people can purposefully choose to create their life narratives. Chen emphasized that the creation of meaning through career authorship changes the role of career c ounseling from outcome-oriented to processoriented. In his 1999 article, Gothard outlined th e evolution of the career as myth theoretical perspective. He illustrated his point by focusing on cultural career mythology such as the working mother image or boot straps success stories. These more public myths translate into private myths that can be used to help clients contextualize the past, present, and possible selves that f it into the story (Gothard, 1999). Focused primarily on narrative practices in the field of family therapy, Monk (1993) summarized the influence of narrative practice and its importance as an emerging theoretical perspective. He outlined the stre ngths of narrative approaches including the recognition of the counselor as partner in the exploration of meaning rather than removed from the process as an external observer. Monk (1993) captured the essence of the narrative model by describing the po wer of stories. He explai ned that the stories people
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29 choose to share fit in with their dominant li fe themes. Other experiences tend to be forgotten or rearranged to fit into the dominant theme. The use of stories then, to recreate, reshape, edit, or othe rwise change a story involve th e application of a theme in a more positive, therapeu tic story (Monk, 1993). Monk (1993) also explored three impo rtant components of narrative: power, curiosity, and externalization. Power is significantly different in a narrative model than in more traditional contexts. Rather than relying on a particular set of knowledge or expertise, narrative counseling relies on th e clients experience and the counselors curiosity for understanding the clients stories (Monk, 1993). In this se nse, the client is viewed as expert on their life, experience, and personal themes while the counselor is the process expert (Monk, 1993). Monk proposed that one of the greatest contributions of the narrative movement has been the recogniti on of the dramatic influence of external contexts such as culture, experience, soci ety, politics, and economics how they impact client behavior as much as internal psychological factors. In his chapter in the book Exploring Identity and Gender Ochberg (1994) examined the larger context of stories and th e way in which they influence self-identity. Although not directly related to the practice of counseling, hi s points are important to the general understanding of narrative lives. Ochbe rg emphasized that self-stories have both private (self) and public audien ces and that the interaction w ith the audience is important in the shaping of the story. For example, a teenager may attend to different aspects of the self-story when talking with a friend or a grandparent. In this wa y, the self is shaped according to the audience (Ochberg, 1994). Ochberg (1994) hypothesized that finding an audience for specific self-narrative storytelling is rare (although th erapy can be described as one such venue), but that people
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30 instead live out their narratives through their actions and beha viors. Living, therefore, is the process of organizing moments, authori ng stories, and arranging them in a specific order that the narrator or individual deems important (Ochberg, 1994). Individual differences are a result of that organizati on and meaning application (Ochberg, 1994). Ochberg (1994) also clarified some ideas that are important in the creation of interventions. He argued sequences of events are similar to plots with actions leading to climaxes followed by a relaxation. He supported the idea that the audience is a factor within the storytelling and that the narrative will be shaped by the response of the audience. When the audience responds positivel y or focuses on a particular theme, that aspect is reinforced and grows within the cont ext of the story. Within the context of the proposed Narrative Career Workbook, th ese ideas emphasize the importance of considering the self the first audience of the emerging narr ative, the need to focus on coherent plots, and the repetition of them e exploration for the purpose of integration. Savickas explored the audience constr uct at a conference in 2000. As work constitutes such a large social role in pe oples lives, the narrativ es created surrounding work ultimately include an audience (Savickas, 2000c). In other words, work is the way in which we engage the world outside of our homes and, as such, provides the other players in lifes dramas. Not only are the narr atives people write for themselves presented in front of others, the audience s reactions to those narratives contribute to their shaping in an endless cycle of presentation, feedback, and revision (Savickas, 2000c). The role of the audience is critical to the validation of meani ngful career narratives. Savickas (2000c) proposed four categories of audience including the self, real, imaginary, and introduced. The first spectator is the narrator him or herself. By reviewing and revising ones na rrative, the protagonist can continually move towards the
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31 most rewarding story. The real audience is made up of people who interact and influence the client most directly, in cluding the counselor, family, friends, co-workers, and other people (Savickas, 2000c). The imaginary audi ence does not interact directly with the main character, but rather contributes values, themes, and shared goals (Savickas, 2000c). The imaginary audience may be role mode ls, literary characters, or abstract conceptualizations (Savickas, 2000c). Fina lly, the invited audien ce is one that is purposefully introduced into the process fo r the purpose of information gathering (Savickas, 2000c). This may be a professiona l contacted for an info rmational interview, a faculty member, or anyone else who can be invited to hear, process, and contribute to the narrative (Savickas, 2000c). In addition to narrative models, action models have emerged from postmodern career developing theories. In 1995, Young proposed a more action-oriented approach to career counseling. He argued that career counseling should focus on the goal of moving the client toward purposef ul action. Based upon constr uctivist epistemology, action theory operates on the idea that people organize their daily lives in relation to their experiences and the themes by which they live (Young, 1995). Action is the external reflection of th ose internal processes (Young, 1995). The social context in which the action takes place provides the audience and helps to shape the ongoing story (Young, 1995). Rather than focu sing specifically on one part of career exploration, namely behavior, cognition, or social meaning, action theory includes elements of all three (Young, 1995). For pract itioners, the action approach emphasizes the important of interpretation and reflecti on by both counselor and client (Young, 1995). Like others (Manuele-Adkins, 1992; Se very, 2002), Young and Valach (1996) noted that some practioners have found that theory and research have very little value in
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32 their daily practice. They contended that constructivist approaches, specifically action theory, would help to bridge the gap between theory and practice. They noted that these theories are different from long-established vocational guida nce in that they no longer view people as represented by re latively stable traits or the environment as characteristics of occupations. Instead, action theory is gr ounded in the notion that meaning is attached to the concept of career through social, cult ural, historical, experiential, and familial relationships and processes (Young & Valach, 1996). Subsequent practice, therefore, involves the process of cons tructing career thro ugh action and langua ge, often through discussion (Young & Valach, 1996). These perspectives seem to have little in common with the traditional career development theories that came before. While some authors have called for a complete break between the old and the new, others have advocated for a blending of approaches. Savickas led the way in his attempt to inte grate the old and the new for the improvement of both. In his chapter in Career Development Theory & Practice, Savickas (1992) explored the use of vocational assessment in postmodern career counseling practice. Savickas (1992) noted that while many c ounselors are drawn to the participatory nature of narrative practice, traditional a ssessments are grounded in positivism. While this may provide some difficulty in isolati on, when considered w ithin the context of phenomenology, vocational assessments can be qu ite useful (Savickas, 1992). In other words, counselors viewing vocational assessm ents as a current snapshot of underlying themes and assumptions can glean valuable information from objective measures. In fact, Savickas (1992) ar gued that exploring meaning within results increases the predictive validity of many vocational assessments. Counselors prefer using assessments in this context because it a llows for more creative, deeper counseling
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33 conversations and thus increas es the counselors job satisfa ction (Savickas, 1992). This paradigm shift in the interpretation of vo cational assessments helps counselors to see themselves as more like biographers than ac tuaries simply reporting results (Savickas, 1992). Along with specific tools like vocational a ssessments, Savickas also spent time looking at specific aspects of career devel opment concepts. In 1997, he tackled the traditional construct of Career Maturity. He began by advocating moving the profession from the use of Career Maturity as a construc t to Career Adaptabilit y. Savickas argued that the word maturity carries too many development, stage, and age connotations to be helpful across the life span (1997b). Instead, he encouraged the concept of adap tability to account for an individuals willingness and ability to incorporate new experiences, attach personal meaning, and create a new reality as a result (Savickas, 1997b). Savickas c ontended that adaptability is a necessity light of the new global econo mic models previously discussed (1997b). Another component of caree r development Savickas (1995) addressed surrounded the issue of career indecision and how it ma y be examined and addressed within a constructivist construct. He maintained th at vocational guidance traditionally worked with career indecision by m easuring and objectifying it. Indecision, he contended, was seen in a dichotomy of decided or undecided. In contrast, career indecision viewed fr om a constructivist career counselors perspective is a sign of upcoming transformation and a change in perspective (Savickas, 1995). Clients who have yet to explore thei r life themes may experience indecision until they learn more about themselves (Savickas, 1995). Alternatively, indecision may be a
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34 part of someones ongoing narrative and may, theref ore, need to be dealt with outside of the context of career ch oice (Savickas, 1995). Whatever the perspective, constructivist counselors can link indecision with past experiences, present perceptions, and future possibilities to help the client see his or her life in narrative (Savic kas, 1995). In so doing, the client can begin to create possible future selves that move past the peri od of indecisiveness (Savickas, 1995). This model is illustrated through a propos ed counseling intervention addressing both the life events or plot of the clients narrativ e and the timeless, underlying themes of the narrative that remain constant despite cha nges in life plot (Savickas, 1995). Savickas (1995) described this in sequence as the gather ing of client life stor ies, the reflection of themes back to the client, the examination of the indecision in the context of those themes, the projection of that theme into the future, and the articulation of the skills and behaviors necessary to create that reality. While many authors focused on research a nd theory, counselors in the field began to ask for more practical applications In the introduction to their 1996 textbook, Savickas and Walsh discussed the apparent rift between career theory and academic research related to it and the actual practi ce of career counseling. They attribute this schism to the growing disenchantment between what practioners work with in their daily practices and the focus of research and publication attention. In the Handbook of Career Counseling Theory and Practice, Savickas and Walsh (1996) invited authors to bridge this gap by addressing the couns eling implications of resear ch and theory. In addition, they focused upon narrative and constructivist approaches that developed concurrently in theory and practice and thus natu rally influenced each other.
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35 In 2002, Severy addressed this disconnect between career coun seling theory and practice. She argued that new theories of career counseling, like narrative and other constructive models, capture the imagination of counseli ng trainees more than the traditional, objective models. As those objective models are the dominant focus of counselor education programs, Severy calle d for a revamping of career development courses that would include experiential ed ucation, more focus on emerging practices and theories, and an elevation of the focus on career counseling. The Association for Counselor Educa tion and Supervision (ACES) and the National Career Development Association (NCDA), both affiliates of the American Counseling Association (ACA), specifically addressed the changing nature of career counseling in a joint position paper published in 2000. Primarily authored by Sunny Hansen, the paper explored trends in the concept of careers, an examination of the need for change, description of cu rrent practice, and recommendations for curriculum changes in counselor education programs. The prim ary position involved the idea that counselor education programs have lagged behind theo ry, research, and practice related to postmodern career counseling, thus resulting in a gap between educat ion and practice. The associations recommendations include d a new approach to career counselor education based upon the above principles, an integrated curriculum of both career and life development theory, professional developm ent for instructors of career counseling, connectedness with other areas such as multiculturalism, the integration of personal and career counseling, an emphasis on core competencies, and the hiring of faculty who specialize in career deve loping (Hansen, 2000). These authors contend that by inviting mo re exchange between theory, research, and counseling, practioners will be better able to address the needs of specific clients. In
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36 recent years, for example, the use of narra tive career counseling w ith special populations has begun to be explored. In 2000, Semmler and Williams delineated the strength and power of the narrative in mu lticultural counseling. They argued that traditional counseling approaches put the counselor in the role of doing something to the client like diagnosing, interpreting, treating, reflecting feelings, or challenging beliefs. This dichotomy of counselor as expert doing something to client as recipient created a power imbalance. This disparity was particularly noticeable in cross-cultural counseling. Narrative therapy, in the alternative, provides a more balanced approach wherein the client is the expe rt on his or her story and th e counselor is tasked with learning those stories (Semmler & Williams, 2000). In addition to power, narrative therapy acknowledges the importance of social roles and the narratives in the dominant culture that may or may not reflect personal narratives (Semmler & Williams, 2000). By exam ining context as well as process, clients are empowered to create stories embracing all aspects of themselves (Semmler & Williams, 2000). Finally, narrative counseli ng provides a space for exploring stories significantly different from norm-referenced criteria, which tend to emerge from the dominant cultural narrative and, therefore, may not appl y to those on the cultural periphery (Semmler & Williams, 2000). In a recent article in the Journal of College Counseling Clark, Severy, and Sawyer (2004) explored the use of narrative career counseling for use with a diverse group of college students. The authors argued that the method is particularly useful in that it honors the diverse experiences and b ackgrounds of participants and creates a collective environment that may be more comf ortable with some students. As Semmler and Williams predicted, Clark, Severy, and Sawyer found that the use of narrative
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37 interventions helped to address the needs of those who may fell outs ide of a traditional norm group. They also found the narrative approach well suited for group counseling in that the members served as both participan t and audience and, in that way, helped to shape their own career narratives and th e narratives of others. Postmodern Career Developing Research Although new theories and proposed mode ls of postmodern career developing have now been in the literature for twenty years, very little practical research on the application of these concepts have been documented. The proposed research project should add to this small body of literature. Frick (1983) developed an event descript ion he titled the Symbolic Growth Experience or SGE. An SGE is a moment of clarity and deeper understanding brought about by external events or by internal, uncons cious processes. Frick explained that, in these moments, people become reflective and profound self-interpreters and creative agents in further growth. Important integrating moments bring the potential for corrective action or development and the Symbolic Growth Experience can be induced through the introduction of experiences (Frick, 1983). By using the SGE as a development tool, counselors can tap into their transforming po wer to help a client move forward Activities and actions that help to induce thes e moments of clarity can be helpful in the process (Frick, 1983). In 1992, Neimeyer expanded personal constr uct theory into vocational assessment and discussed two intervention examples. He described personal construct theory as the idea that people actively interpret the meani ng of their own experien ces. Constructs are
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38 the means by which people assess life events an d how they are similar or different from previous experiences (Neimeyer, 1992). Neimeyer (1992) presented two specific examples for construct theory-based interventions. The first, th e Vocational Reptest, involved the client grouping vocations by set of three and articulating the meaning behind these groupings. The counselor gains valuable insights into the clients constructs by the ways in which he or she groups the job titles and meaning the client attaches to those groupings. The second intervention was called a Laddering Technique. This t echnique involved a structured interview wherein clients describe simila rities and differences in various occupations and then rank them based on those assessments. Like the Reptest, the Ladderi ng Technique provides insight into how clients orga nize occupational information and what is meaningful to them (Neimeyer, 1992). In 1994, Jepsen examined some of Donald Supers earlier wo rks in relation to postmodern career development theory. Specifically, Jepsen examined Supers Thematic-Extrapolation Method and its potential use in newer, narrative models. Jepsen described the Thematic-Extrapolation Method as the first attempt to use historical information on patterns and themes as pred ictive of future car eer problem. He distinguished between these approaches, wh ich he dubbed developmental methods with those relying on objective measures, referre d to as actuarial methods. Jepsen recommended applying Supers concepts within career counseling so as to focus on the collaborative process involving both client and counselor. He emphasized the importance of keeping the client actively engaged in the process of theme explor ation (Jepsen, 1994). In an interesting exte nsion of narrative career theory, Young, Friesen, and Borycki (1995) used reflective narratives to understand the career hi stories of high school
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39 students and parental influence on choice. In the study, they evaluated narratives of fifty students and found five common career and family themes. These included stories with dramatic turning points, positive progressive narratives, progressive narratives with negative stages, anticipated regressive narratives, and sad narratives. In the stories that included a dramatic tu rning point, students we re able to change the outcome of a life story, usually from a failure story to a success story (Young, Friesen, & Borycki, 1994). In positive progr essive narratives, students felt that their stories were predetermined in a positive wa y. In progressive narratives with negative stages, the storyteller describe d a positive outcome despite ne gative parental influence. The anticipated regressive narrative group included stories in which the student felt that there would never been a reconciliation between the parents career narratives and their own. Finally, the last group in cluded those with no career story and a general despair related to life goals (You ng, Friesen, & Borycki, 1994). The authors examined the narratives in order to examine the cultural understanding of careers genera lly established by parents (Young, Friesen, & Borycki, 1994). In addition, the narratives reflected directly on the interpersonal relationships between parents and children. Finally, they dramatically expressed how the child felt about his or her relationship to the family and what he or she believed would be the relationship to the world outside of th e family (Young, Friesen, & Borycki, 1994). In describing a new narrative-based career counseling intervention, Emmett and Hawkins (1997) further explored the theoretical research, and practical applications of a narrative approach. Rather than matching cl ients into a career to position fit, career counselors working from a narrative framewor k helped clients create meaning for the purpose of belonging and participating. Described as an editor or perhaps co-author, the
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40 counselor in a narrativ e model helped clients to articula te their stories, interpret and attach meaning, and begin to consider future directions for their stories. Emmett and Harkins intervention, called StoryTech, is lik e a guided imagery exercise focused on the imagining of potential future selves. The in strument includes a series of open-ended statements dealing with multiple career-s elf themes (Emmett & Harkins, 1997). The instrument is primarily used in career development courses and pa rticipants rate the instrument as helpful in terms of career reflection (Emmett & Harkins, 1997). Participants also liked the ability to work independently on their career developing and then using the group interpretation as a place to interact with others (Emmett & Harkins, 1997). In 1999, Krieshok, Hastings, Ebberwein, Wettersten, and Owen applied the concepts of narrative career c ounseling to a specific population and studied the usefulness of the approach. Participants in the pr oject were all clients of the Vocational Rehabilitation Services in the Veterans Ad ministration Medical system. Due to the chronic nature of vocational problems within this populati on, counselors were interested in applying the use of story telling within th eir practice. Within the counseling context, clients were encouraged to move away from problem-dominated narratives towards more positive, outcomesbased stories. In genera l, the counselors found that those clients who were able to articulate future-based, complete narratives were successful in implementing those stories (Krieshok et al., 1999). The au thors stress that framing the counseling intervention as helping clients te ll and re-write their stories seemed to help in the rapport building and in getting the clients to e ngage in an otherwise frightening process (Krieshok et al., 1999).
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41 Sally Gelardin is a career counselor and instructor who focuses on familial relationships and their influence on career decision-making. In 2001, she authored an article related to the use of narratives in the healing proce ss. In it, she addressed the mother-daughter relationship and its link to career decision-making. Gelardin builds upon the Peavys constructivist concepts by emphasizing the seven critical assumptions in narrative constructivist career theory. These include the concepts that reality is not an external unit but rather is relatively inte rpreted within each person; that people are more that a collection of traits but rather an organized bei ng centered around certain life themes; that peoples lives can be described as stories or co llections of stories; that people attach meaning to their lives and th eir experiences; that individuals interpret themselves and their experiences as they live their lives a nd, therefore, are constantly revising their stories according to their own interpretations; that individuals have multiple voices and, therefore, multiple stories; and that the process of self-authoring and reflection can be empowe ring (Gelardin, 2001b). Building upon these assumptions, Gelardin (2001b) proposed exercises designed to explore life themes and examine interactions from a narrative perspective. Later in 2001, she built upon this model in addressing th e needs of trauma victims, like those affected by the September 11th tragedies (Gel ardin, 2001a). In a workshop presented at the International Career Development Confer ence, she outlined how the utilization of career narratives could positively impact the lives of trauma victims (Gelardin, 2001a). Like Savickas, Gelardin proposed a healing potentia l in career growth wherein work can become part of the therapeutic process when negative life themes are addressed in a more positive way and positive life themes are expressed in work settings.
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42 Self-Help Career Interventions Putting postmodern and narrativ e concepts into practice for the current project required conceptualizing a mode of interven tion delivery applicable to the population. Literature pertaining to self-help interven tions, and specifically career workbooks, helps provide that foundation. Richard Nelson Bolles What Color is Your Parachute? has been one of the best selling self-help career books si nce its first edition was releas ed over thirty years ago. The success of the book has been largely based on the popularity of self-help approaches that allow individuals to process information at their own pace, are cost effective, and can be done privately (Bolles, 2004) By including exercises de signed to self-assess careerrelated components, the book follows a trad itional model of person to environment matching. In 1992, Forster capitalized on this id ea and developed a self-administered workbook based upon the Personal Construct Psychology (PCP). The workbook, titled Goals Review & Organizing Workbook (GROW) is a series of structured exercises designed to help clients determ ine which constructs will be meaningful to them in their self-understanding and exploration. Using a self-help model, the workbook guides clients through the process of goal setting by the creation of what Forster calls desired anticipations (F orster, 1992). Following national trends towards self-d irected career developing tools, the Florida Community College at Jacksonvill es Career Options Workbook was developed by Harr (1992) to help students take contro l over their career expl oration at their own pace. The booklet contains four sections including a career planning component, selfassessment piece, informational resour ces, and a plan for further action.
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43 Designed to help students with their career-decision making, the Alaska Career Exploration Workbook (1995) focuses on self-e xploration. The book includes checklists, exercises, guidelines and other tool s to facilitate self-exploration. OBrien developed a workbook in 1997 for use with community college students. The book is divided into components. The fi rst section includes exercises designed to encourage clients to dream of careers with no obstacles, limitations, or barriers. The second involves a more structured vocational self-assessment. The third integrates the first and second sections as well as introduci ng the idea of obstacles and other realities that need to be addressed in turning the lofty dream into a reality. The book closes with resources designed to give students direction for furthe r research. Although no quantitative research has been done on the effectiveness of the workbook, the design is popular with students who pref er self-directed interventi ons rather than counseling (OBrien, 1997). In 2000, Clardy drew from growing literatu re on Self-Directed Learning Projects to explore a subset of these projects that could be consid ered vocational. Initiated, planned, and controlled by the individual a nd focused on learning about job, vocational, or occupational subjects, thes e Vocationally Oriented Self -Directed Learning Projects were studied with adult employees of a government agency (Clardy, 2000). Clardy found that the most successful projects were volunt ary in a nature and afforded the learner control over project pacing (2000). The Internet has provided a new forum fo r engaging students in career self-help activities. In the past ten years, many of the most popular vocational assessments, including the Myers-Briggs Type Indicator (M BTI), the Strong Interest Inventory (SII),
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44 and the Campbell Interest and Skills Survey (CISS) as well as many others have been made available online. Career Decision Scale In order to evaluate the effect of the intervention on career decidedness, the Career Decision Scale will be used in a pre/ post test design. In comparing the Career Decision Scale with other car eer choice process measures, Savickas (1989a) recognized the common use of the Career Decision Scale in measuring the impact of interventions geared toward improving career choice capacity He maintained that tools used for evaluative purposes should be selected on the basis of which scale or scales most closely coincides with the objectives of th e intervention (Savickas, 1989a). In this case, the Career Decision Scale, including both the Certainty Scale and the Indecision Scale were be used to measure the degree of certainty and decidedness to measure whether the online in tervention impacts these cons tructs. Savickas (1989a) notes that the Career Decision Scale has been accepted as the best measure for use with college students as it addresse s choice of college major. In 2000, Savickas contributed a chapter to Watkin and Campbells Testing and Assessment in Counseling Practice: Contemporary Topics in Vocational Psychology. In it, Savickas (2000a) provided details on many assessment instruments, including the Ca reer Decision Scale. He noted that its validity, cost, and relatively short length ma ke it a good choice for using in the evaluation of vocational interventions and educational programs. Also, in Harmons 1994 review for the Mental Measurements Yearbook, she de scribes the Career Decision Scale as the best choice for researchers and evaluators s eeking an overall measure of career indecision and change.
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45 Further, in 1996, Osipow, one of the deve lopers of the original Career Decision Scale, and Winer examined the history and use of the Career Decision Scale. They indicated that the most common use of the Care er Decision Sale is as a tool for evaluating career counseling intervention out come. They characterized th e use the scale in pre/post test designs as a measure of interventi on effectiveness (Osipow, & Winer, 1996). For example, in 1987, Dorn utilized this design in studying the effectiveness of a workshop for college students choosing majors Mau and Jepsen used two scales from the instrument in 1992 to study the effects of two different decisionmaking strategies. Kush and Cochran (1993) also used the Career Decision Scale to investigate the effectiveness of a workbook designed for us e with students and parents. In 1993, Spokane and Fretz used the Career Decision Sc ale, along with various other instruments, to study the impact of personal develo pment counseling on career decision. In 2001, Peng utilized the Career Decision Scale in a pre/post test design to gauge the effectiveness of career education coursework on college freshmen. In their study of the relationship between career maturity, age, and gender, Patton and Creed used the Career Decision Scale as a determination of readiness to make career decisions. They highlighted the Career Decision Scale as usef ul in providing and index for the evaluation of career interventions (Patton & Creed, 2001). This research project, which is describe d detail in the next chapter, integrated many questions emerging from this review of re levant literature. The study addressed the utility of combining elements of narrative ca reer developing with the self-guided mode of career intervention delivery. As suggested by many postmodern theorists, the website contained elements of traditional vocational assessment within a new framework as well
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46 as exercises specific to newly theorized models (Cochran, 1997; Kidd, 1998; Savickas, 1992). The impact of the intervention on career decidedness should add to the body of knowledge regarding the practical implications of postmodern career developing and may contribute to the connections between theor y, research, and practice. In addition, the study outcome has implications for use in prac tice. Finally, it should contribute to the relatively small body of practical application research within the theory of postmodern, narrative career development intervention.
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47 CHAPTER 3 METHODS The overall goal of the study was to addre ss the utility of combining elements of narrative career developi ng with a self-guided mode of career intervention delivery. Specifically, the project examined whether a narrative, web-based intervention would be useful in decreasing career indecision and in creasing career certainty as measured by the Career Decision Scale (CDS). It was hypothe sized that the intervention would decrease career indecision and increase career certain ty as measured by pre-test/post-test differences as well as compared to the control group. This section details the experimental design that was employed, describes the study procedures including design and recruitment processes, describes the inst rumentation that was used, and addresses the main analytic approaches that provide d the ultimate test of the approach. Overall Design In order to examine the impact of the in tervention, a pre-tes t/post-test design was employed using the Career Decision Scale (C DS) as a measure of career certainty and career indecision. Recognizing that the use of the Career Deci sion Scale (CDS) may impact the outcome of the study and, therefor e, introduce interacti on effects, a specific research design was selected to control fo r that possibility. In other words, the methodology was designed specifically to s ee where testing effects impacted or interacted with actual intervention effects. Numerous variables could have impacted the outcome of the study including the intervention, the pretest, and the time dela y between the pretest a nd the posttest. The experimental design was specifica lly selected to control for the two variables other than
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48 the main intervention. The experimental design was based upon the Solomon Four-Group Design (Solomon, 1949). This design was selected to investigate the main intervention effect while controlling for the effect of the pretest or the time between the pretest and the posttest (Creswell, 2002; Trochim, 2001; Van Engelenburg, 1999). Volunteer participants who created online accounts were randomly assigned by the system into one of four groups. The first group completed the Career Decision Scale (CDS) as a pretest, the online intervention, and the CDS as a posttest. The second group completed the online intervention and the CDS as posttest only. The third group completed the CDS pretest followed by the CDS posttest after a two-week waiting period (with no intervention). Finally, the fourth group completed only the CDS posttest. The design was selected to help determine if the intervention influenced Career Certainty and Career Indecision (as measured by the CDS subscales) while removing the testing threats presented by pretests and posttests. This design is represented in Table 1. Table 1 : Project Solomon Four-Group Design Group One CDS Online Intervention CDS Questionnaire Group Two Online Intervention CDS Questionnaire Group Three CDS Time Delay CDS Group Four CDS Therefore, there were four possible outcomes of the study: a treatment effect with no testing effect, treatment and testing effects, a testing effect and no treatment effect, or no effect. To be more specific, first, the online intervention could have impacted participants scores on the Career Decision Scale (CDS) independent of any effects from the pretest. Second, the CDS pretest could impact participants scores on the CDS independent of any effects from the intervention. Third, both impacts might have
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49 occurred or the intervention and CDS could ha ve interacted with ea ch other to impact participants scores on the CDS. Four th, there could have been no impact on participants scores by either the intervention or the CDS pretest. All participants in the intervention groups were also asked to comp lete a short questionnaire seeking feedback about the website itsel f (see appendix A). Career Decision Scale In order to evaluate the effect of the intervention on career decidedness, the Career Decision Scale (CDS) was used in a pr etest/posttest research design. As discussed in the review of the literature, although th ere is no one generally accepted measure of career interventions impact, the CDS is widely used and recognized as the best measure of career choice capacity (Osipow, 1987; Osipow, 1999; Osipow, & Winer, 1996; Savickas, 1989a). Savickas (1989a) advocated for using change measurement tools that most closely coincide with the intended objec tives of the intervention. In this case, the measurement of career certainty and career indecision from pretes t to posttest and between experimental groups was well repres ented in the subscales of the CDS. The Career Decision Scale (CDS) including both the Career Certainty and Career Indecision subscales was used as the pretest and posttest to measure career indecision. With permission and special arrangement with the Psychological Assessment Resources (PAR), the copyright holders for the CDS, the questions were transferred from the paper version of the instrument to an electronic version that could be administered online. Participants indicated how closely each statement reflec ted their current thinking by ranking the item on a 1-4 scale with four bei ng exactly like me, three being very much like me, two being only slightly like me, and one being not like me at all. The CDS is divided into two subscale s, the Certainty Scale measures the degree of certainty a
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50 student feels about his or her career deci sion-making and the Ind ecision Scale describes the clients level of indecision. Participants Volunteers were recruited at the Univers ity of Florida and the University of Colorado at Boulder to participate in this rese arch study designed to test the effectiveness of a new career and personal exploration tool The study was conducted in conjunction with the career services office on both campus es. An email was created asking student volunteers to participate in an online career development study. At the University of Florida, the email was circulated to instructor s of a freshman orientation class as well as academic advisors with a request that it be circulated to students. At the University of Colorado at Boulder, the email was sent directly to all freshman and sophomores on campus. Volunteers who went to the web address li sted in the advertisement email created an online account by reading and agreeing to the Informed Consent. The website then randomly assigned participants to one of the four study groups. Although twenty-five partic ipants completing the ta sks in each group was the original target for enrollment power analyses indicated that twenty-two participants per cell would generate a 90% power to correctly detect a one standard deviation difference in mean scores with an alpha of .05 (Hintz, 2001). Further, only seventeen participants per cell were required to genera te an 80% power to detect th e same difference at the .05 alpha (Hintz, 2001). Therefore, while twenty-five participants per ce ll represented an ideal target, it was determined that even seve nteen per cell would be acceptable. It was decided that the data collection would be suspended when each group reached the point wherein at least twenty members of that group had completed the project.
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51 Instrumentation The designed online intervention contained an introduction, eight activities, and a summary section. Participants were encouraged to proceed through th e activities at their own pace with no specific timeline specified for each activity. The first section introduced the idea of career as a personal narr ative, authored by individuals. The first actual activity was based upon narrative caree r developing construc ts and was designed to illicit life themes. The second exercise also in volved narrative and focused on personal timelines and life events. The third ta sk centered on the use of role models to further explore themes. The fourth task was a more traditional intervention of a skills checklist. In it, participants were asked to explore what part icular skills they would like to include within their storylines. The fifth exercise was loosely derived from interest typology and included seven genr es or categories of intere sts in which the personal narrative would be set. The sixth task addressed the cont extual nature of career developing by asking the author to establish a set of characters including current life-role participants and proposed part icipants, like a future spouse or children. The next assignment returned to the elicitation of th emes by exploring personal life roles. The final exercise provided space for integrating the various themes, interests, skills, and other information in the formulation of th e career narrative. The conclusion provided participants with information about how to begin using the na rrative they created. A text version of the online activities is included in appendix D. Data Analysis Once all data were collected and the Career Decision Scale (CDS) scored, a number of statistical approaches were empl oyed. First, very ba sic scaling analyses testing for Cronbachs alpha (reliability) were conducted to test the internal structure of the CDS in this sample population (Creswell, 2002). Next, basic t-tests and analyses of
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52 variance were used to compar e between participant groups (C reswell, 2002). In addition, analyses of variances were used within groups to examine whether using the pretest affected the posttests, and more importantl y, whether pretests interacted with the experimental intervention to create the final CDS scores. The dependent variables within the analyses were the Career Indecision and Career Certainty subs cales as measured by the CDS. The two groups with pretests allowed for a check on the random assignment process. The experimental groups were then compared with their respective control groups. In addition to the quantitative data, pa rticipants in the two groups who were exposed to the intervention also completed a questionnaire providing them an opportunity to give feedback on the projec t. This questionnaire wa s included as an evaluative component for the participants. There we re four questions including an overall assessment of the web project, an opportuni ty to provide feedb ack on each activity, a rating of the sites helpfulness in facilita ting career developing, and a question as to whether or not the participant would recommend the site to others. A copy of the evaluation page is included in appendix A. Hypotheses This study examined four dependent vari ables both involving sc ores on the Career Decision Scale (CDS) and its Career Certainty and Career Indecision subscales: the change in CDS score from pretest to posttest and the comparison of posttest scores. An alpha level of .05 was used to determine wh ether any differences found in the means of the groups measured were greater than by chance alone. This level represents the risk of rejecting the null hypotheses in error (Cre swell, 2002). The following null hypotheses were tested:
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53 1. There will be no difference between the e xperimental and control groups from the pretest to the posttest as measured by the Career Certainty subscale of the Career Decision Scale (CDS). 2. There will be no difference between the e xperimental and control groups from the pretest to the posttest as measured by the Career Indecision subscale of the CDS. 3. There will be no difference in posttest scores between the experimental and control groups as measured by the Ca reer Certainty subscale of the CDS. 4. There will be no difference in posttest scores between the experimental and control groups as measured by the Ca reer Indecision subs cale of the CDS. Limitations Volunteers for this study were drawn from a pool of college students and not from the population at large. Therefore, results ar e only applicable to those college students who would be so inclined as to volunt eer for a new web-based career developing exercise. In addition, study conclusions will be limited to populations of college students. Future research would be necessa ry to explore its impact on other populations. Methodology Summary Overall, this study was designed to resear ch the effectiveness of an online career intervention based upon a narrativ e model of career development. Volunteer participants accessed the website and were randomly assigned to one of four groups, two control groups and two experimental groups. The use of these four groups followed the Solomon Four-Group Design selected to control for po ssible interaction eff ects within groups from pretest to posttest as well as any main effects. The voluntee rs were solicited via email at the University of Florida and the University of Colorado at Boulder. As all participants were students at these institutions, the main limitation of the study is that it is limited to a college population.
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54 CHAPTER 4 RESULTS Advertising for volunteer pa rticipants began in January of 2005. Participants were directed to the website at www.YourCareerStory.com to create an account. In order to create an account, the volunteer was requi red to read and agree to the Informed Consent document. Those who did not agree were directed to a page of alternative resources. Participants were randomly assi gned by the online system to one of the four study groups, which resulted in the di stribution describe d in Table 2. Table 2: Group Distribution Number of Participants Percentage of Participants Number of Completions Percentage of Completions within Group Group One 193 26.84% 21 4.76% Group Two 174 24.20% 20 11.49% Group Three 183 25.45% 61 33.33% Group Four 168 23.37% 114 67.85% The study was launched with the expectati on that the site would remain active until a minimum number of participants in each group had completed the assigned tasks. It quickly became apparent upon the launching of the site that the control groups would finish quickly while the experimental groups would take much longer. In addition, the site was more popular than in itially anticipated. The s ite was left open through the middle of September when a total of at le ast twenty people in each group completed the project. During that time, 719 volunteer s created accounts and accepted the online
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55 informed consent (see Table 2 for details). Of the 719 people who created accounts, only 216 actually completed the tasks assigned for their groups. When it became apparent that retention in the project would be an issue, the original Informed Consent (s ee appendix B) was amended to add an incentive for those participants who completed th e study in any group (see appe ndix C). This modification boosted completion rates. The start of the fall semester on campus also provided a spike in the number of new users that ultimately led to enough participants finishing each group to provide necessary power for statistical analyses. Participants Demographic information was collected for all participants who created accounts and agreed to the Informed Consent. Ques tions were open-ended a nd included college or university, major, gender, ethnic ity, age, and class standing. Of the 216 participants who completed the tasks assigned for their group, 82 (38%) were from the University of Colorado at Boulder and 134 (62%) from th e University of Florida. Seven (3%) participants identified as African Americ an/Black, 15 (7%) as Asian/Asian American, 18 (8%) as Hispanic/Latino, and 173 (80%) as White/Caucasian. Three participants chose not to answer the ethnicity que stion. There was a slightly hi gher participation rate for females than for males with 59% of the comple tions coming from females. Ages ranged from 18-years-old to 49-years-old, with the mean and median age being 20-years-old, the mode age being 19-years-old. The distribution of class standing leaned more towards people finishing their degrees with only 12% freshman, 19% sophomores, 28% juniors, and 41% seniors. In additi on to a few undeclared/open optio n/or exploring majors, there was also a broad range of majors including business, liberal arts, sciences, health, journalism, theater, and technical majors.
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56 Statistical Analyses First, very basic scaling analyses test ing for Cronbachs alpha (reliability) were conducted to test the internal st ructure of the Career Decision Scale (CDS) in this sample of participants. Analyses of the sixteen-i tem Indecision Scale generated an acceptable alpha (estimate of reliability ) at .77 at pretest and at posttest (which included more participants as all f our groups took the posttest) a sli ghtly higher alpha of .79. These results indicated that the Ind ecision Scale of the CDS has a good internal structure. The Certainty Scale of the CDS cont ains too few items for this type of analysis (although the two items were highly interr elated with r = .47, p<.0001). Group Comparisons The first comparison addressed the questi on as to whether th e two groups with pretests started with the same general scores Neither the Certainty Subscale (means 4.90 and 4.57; t (80) = -.788, p = .43) nor the In decision Subscale (means 34.81 and 33.23; t (80) = -.877, p = .38) were significantly different from one another statistically. Hence, randomization seems to have been effective. Statistical analyses indicated a change in both the Certainty Scale (CS) and Indecision Scale (IS) of the Career Decision Scale (CDS) for both the experimental and control group taking the pretest and posttest. Participants in both groups experienced an increase in career certainty and a decrease in career indecision as measured by the CDS. One way to examine these results was to compare the rate of improvement (career certainty increasing and career indecisi on decreasing) for both the groups. The improvement for the intervention group was si gnificantly higher than for that of the control group (see Figure 1). In fact, for CS, the experimental group improved 1.238 to
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57 .508 over the control group (F(1,80) = 4.565, p<.05), and for IS, the improvement was -3.857 to -.820 as lower scores indicate less indecision (F(1,80) = 4.590, p<.05). 051015202530 CertaintyIndecision Intervention Control Figure 1: Percent Improvement by Group, Pretest to Posttest All four groups were given the Career Decision Scale (CDS) as a posttest for outcome comparison on both the Certainty Scale and the Indecision Scale. By considering the four groups and their level of participation in career-related activities, the impact on posttest scores followed a logical pattern. The group doing the most activity including pretest Career Decision Scale (CDS), the new intervention, and the posttest CDS, generated the most positive scores at post test. The group completing the intervention and the posttest CDS exhibited the next best posttest scores. The group receiving the CDS as pretest and posttest (but no intervention) experienced the third best scores and the last group (receiving only the CDS posttest) scored the lowest on the posttest (see Figures 2 and 3). 3.54.55.56.5 Pre, Intervention, Post Intervention, Post Pre, Post Post Figure 2: Certainty Scale at Posttest by Group
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58 2930313233343536 Pre, Intervention, Post Intervention, Post Pre, CDS Post Post Figure 3: Indecision Scale at Posttest by Group Group comparisons indicate that the experimental groups were significantly different from the control groups for both the Certainty Scale and the Indecision Scale, indicating that the intervention had a significant influence on outcome. A set of simple t-tests indicated that at posttest, Group I participants were significantly better CS scorers than those in Groups II and Group III. Then, two separate analyses of variance were run to examine the within subjects repeated measure factor (for both CS and IS scales), the interaction of the repeated measure and group membership, and the between subjects factor of group membership. In both of these analyses, the repeated measure factor showed significant improvement with a significant interaction effect. In other words, the extent of improvement depended upon the group participants were in (intervention versus control). For CS the repeated measure, F(1,80) = 23.82, p<.0001; and the interaction F(1,80) = 4.59, p<.05; group membership approached significance with F(1,80) = 3.74, p= .057. For IS as the repeated measure, F(1,80)= 10.82, p<.0001, and the interaction F(1,80)= 4.565, p<.05; group membership was not significant. These findings are depicted in Figures 4 and 5.
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59 2930313233343536PretestPostest Intervention Control Figure 4: Indecision Scale Comparison 34567PretestPosttest Intervention Control Figure 5: Certainty Scale Comparison One last exploratory analysis was performed. Specifically, all 216 completed participants were included in a cluster analysis dependent upon all 18 items of the posttest Career Decision Scale. A two-factor cluster emerged with significantly different profiles across the 18 items. One of these groups had 126 members while the other 90 members. As depicted in Figure 6, those in the larger group report statistically better scores (higher certainty and lower indecision) on the items than those in the smaller group. As depicted in Figure 7, participants who did not receive the intervention had an even chance of being in the group with better scores, while those who received the intervention were four times more likely to be in the group with better scores ( 2(3,N=216) = 9.29, p = .03).
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60 1234 Mean Scores Cluster One (n=126) Cluster Two (n=90) Figure 6: Factor Clusters (Lower Scores Indicate Better Certainty ) 020406080 InterventionNon-Intervention Cluster One Cluster Two This study examined four dependent variables both involving scores on the Career Decision Scale (CDS) and its Career Certainty and Career Indecision subscales: the change in CDS score from pretest to posttest and the comparison of posttest scores. An alpha level of .05 was used to determine whether any differences found in the means of the groups measured were greater than by chance alone. The following null hypotheses were tested: Figure 7: Comparison of Cluster Membership as a Function of Intervention 1. There will be no difference between the experimental and control groups from the pretest to the posttest as measured by the Career Certainty subscale of the Career Decision Scale (CDS). 2. There will be no difference between the experimental and control groups from the pretest to the posttest as measured by the Career Indecision subscale of the CDS. 3. There will be no difference in posttest scores between the experimental and control groups as measured by the Career Certainty subscale of the CDS.
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61 4. There will be no difference in posttest scores between the experimental and control groups as measured by the Career Indecision subscale of the CDS. Based upon the statistical analyses of the data, all four null hypotheses were rejected. There were significant differences between the experimental and control groups from pretest to posttest as well as significant differences between groups on the posttest in both the Career Certainty and the Career Indecision Scales of the CDS. Evaluation The results of the evaluation given to the experimental groups are summarized in Table 3. The most highly rated activity was the Interests & Genre activity followed closely by the What Do I Really Want and Autobiography activities. The final question posed to participants on the evaluation asked if they would recommend the web site to other students. Of the forty-one participants, thirty-one indicated that they would refer others, almost 76 percent. Table 3: Evaluation Means per Activity Likert Scale Mean Overall Rating 3.536 Activity One: Early Memories 3.56 Activity Two: Autobiography and/or Timeline 3.804 Activity Three: Role Models 3.756 Activity Four: What Do I Really Want? 3.926 Activity Five: Interests & Genre 4.073 Activity Six: Casting Characters 2.975 Activity Seven: Themes/ Your Role 3.731 Activity Eight: Pulling it All Together 3.56
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62 CHAPTER 5 DISCUSSION This project involved the development, use, and evaluation of a new self-help intervention in career counseling. In keeping with the theoreti cal perspective that clients should have complete authorship of their lif e stories, the intervention was a guided tour of various aspects of the caree r development process. The re search hypothesis stated that the online, self-help career intervention would have a positive impact on the career indecision and career certainty of the participants. There we re four possible outcomes of the study. First, the online in tervention could have impacted participants scores on the Career Decision Scale (CDS) independent of any effects from the pretest. Second, the intervention and CDS could have interacted with each other to impact participants scores on the CDS. Third, the CDS pretest could have impacted particip ants scores on the CDS independent of any effects from the inte rvention. Fourth, there could have been no impact on participants scores by either the intervention or the CDS pretest. Volunteer participants were recruited at the University of Florida and the University of Colorado at Boulder. Overall, 719 participants created accounts. Of those, 216 actually finished their assigned tasks, the majority of those in the control groups. The data collection phase of the study remain ed open until a minimum of twenty people in each study group completed the entire activity, which took approximately eight months. Results indicated that both the Career Decision Scale (CDS) and the intervention impacted outcomes. The intervention and th e pretest measurement tool (CDS) interacted with each other to impact participants posttes t scores. The outcomes seem to fit well
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63 with theorists and researchers advocating for a more constructivist narrative rather than a reductionist approach to career expl oration (Manuele-Adkins, 1992; Kidd, 1998; Wonacott, 2001; Savickas, 1993). In additi on, both the quantitative outcomes and the evaluation results suggested th at the combination of tradit ional and narrative exercises can be helpful for those who are exploring car eers in the new world of work (Savickas, 1992). In fact, of the three most popular exercises (as reported by partic ipants in the final evaluation), one would be considered traditional and two new, postmodern approaches. It is clear that the intervention was helpful in increasing participants career certainty while decreasing their career indecision. The fact that participants with the best scores (high certainty and low indecision) were four times mo re likely to have done the intervention than not was an important indictor of the potential impact of this type of intervention. By asking participants to expand explora tion of career interest skills, personality, and values into the realms of spirituality, purpose, meani ng, and mission, this online tool brought a new dimension to online career de velopment tools. Wh ile not all of the participants reported that the website was very helpful in terms of their career development, most of them indicated that they would recommend the site to a friend. This may indicate some confusion on the part of the participants in that they were not sure about the concept of career developmen t but liked and would recommend the site as a whole. At the same time, the number of partic ipants in the experimental groups who abandoned the project without finishing was tr oublesome. The length of the project and the amount of writing involved may have de terred people from finishing. Further research is needed to determine if pairi ng the online tool with individual or group
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64 counseling may increase the retention rate a nd help provide the motivation necessary to complete the online assessment. Limitations Volunteers for this study were drawn from a pool of college students and not from the population at large. Results, therefore, are only be applicable to those college students who would be so inclined as to volunteer for a new online, career developing exercise. In addition, the study was limited to the population of college students. The low completion rate made the number of participants who completed the project in each group relatively small. A higher number of comple ted projects would be helpful in exploring a deeper, richer understanding of th e implications. Implications This project, specifically the online inte rvention, was a new a nd different addition to the field of career counseling. While tr aditional assessments and career exploration tools have found their way online and conti nue to serve the need s of counselors and clients, this tool represente d a departure in that no wide ly used websites from a narrative theoretical model are currently available. At a time when career counselors are pressed for time and resources to serve growing client demand, the need for accessible, affordable interventions is extremely important. A lthough many counselors may be interested in more postmodern or narrative approaches to career development, using more traditional tools that are easily accessible may be a neces sity. The significant results of this study indicated that creating tool s for use by clients from this perspective may provide counselors another tool for working from this new theoretical perspective. The response to this project by volunt eer participants was much higher than expected. Given a potential volunteer pool of approximately 50,000 undergraduate
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65 students, the fact that 719 students created accounts (alm ost 1.5 percent of the entire potential pool) implied that there is a strong demand on college campuses for this type of career intervention. Whet her it was the notion of being able to use the Internet to get career-related assistance, the draw of trying something new, or other factors, it seems clear that students are interested in exploring this type of intervention. At the same time, the number of stude nts who completed the intervention once they created an account was small. Participan ts seemed to lose motivation in completing the exercises, even after an incentive for co mpletion was added to the website. Further research could focus on using this interventi on in conjunction with other interventions, including specifically individual and group career counseling. As the population included in this stu dy was limited to college students, the results are particularly app licable to college and univers ity career counselors. By combining the intervention with additional f actors to aid in keep ing clients motivated (group support, weekly progress checks, or class assignments), the results of this study indicated a significant improvement in career certainty and career indecision could be expected. Recommendations for Further Study This study opened a whole new set of re search questions for exploration. As mentioned, in terms of the intervention itself, it would be interesting to explore if retention and completion rates would increase if the site was used in conjunction with individual or group counseling. In other words, would clients be more likely to complete the process if they were give n the added support of a counsel or or a counselor and peer group? In addition, it may be that the intr oductions were too lengthy or wordy for an online tool. As some particip ants did little more than create their online account and give
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66 consent for the research, the initial text pages may have been a deterrent. The online intervention could also be adapted to us e only postmodern, narrative exercises and activities. While the current project indica ted that the combination of traditional and postmodern approaches was successful, it would be helpful to see if narrative activities would stand alone. Further study could also be done to s ee how the outcomes of this intervention compare with other career-rel ated online tools. Rather than using control groups and pretest/posttests, further research could fo cus on comparing outcome measures for this intervention with widely-used assessment instruments such as the Strong Interest Inventory, the Campbell Interest and Skills Surve y, or the Myers-Briggs Type Indicator. The sample populations should be expa nded to include both younger and older populations. It would also be interesting to examine the exerci ses included in the intervention on an individual basi s to see if particular exercises were more helpful than others. Removing ineffective exercises may he lp to reduce the length of the intervention and the incompletion rate. In addition to the impact on clients, it would also be important to evaluate the perceptions of career counselors as to their impressions of the usefulness of the tool in their own practice. These analyses should include both objective factors such as those measured by the Career Decisi on Scale (CDS) and subj ective factors such as participant satisfaction. Finally, future research may focus on pe rsonal differences that may impact the results or acceptance of the intervention. For example, would this type of intervention be more popular with a particular gender, ethic group, personality type, or discipline? A much larger group of completed interventions would be required for th is level of analysis,
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67 but would provide crucial information for couns elors considering the utility of such an intervention. In summary, this projects results indicated that an online, narrative-based career counseling intervention has positive influence on career certainty and career indecision. Comparison of scores before and after the intervention indicated a significant improvement for participants. In addition, comparisons between the experimental group and the control group indicated a stronger improvement w ith the intervention. Those participants who received the most interv ention by being in the group with both the pretest and the intervention showed the most improvement. As one of the first research projects to examine the utility of this type of intervention, this proj ect opened the door to more research questions including the comparison of this intervention with traditional interventions, study of different populati ons, and the impact on career counselors and career counseling as a whole.
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APPENDIX A EVALUATION 68
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APPENDIX B ORIGINAL INFORMED CONSENT Dear Participant: A doctoral student in the College of Education at the University of Florida named Lisa Severy is researching the effectiveness of a new self-help career web page under the supervision of Dr. Peter Sherrard. The purpose of research is to assess whether a new model of career intervention is helpful to you as you learn more about yourself and the career development and decision making process. By coming to this website, you have indicated interest in participating in this research study. Your privacy will be given highest priority and the information collected from you will be kept confidential to the extent provided by law. You are not required to answer any questions that you do not wish to answer. By clicking the I Accept button below, you are giving us permission to collect data and to report the group results. The website is self-paced. Some participants will go through the site quickly while others will take the time to complete things over the course of a few weeks. There are no perceived risks for your participation in this project. Your participation is very important and will add to the knowledge base on career decision making for undergraduate students. Although discomfort resulting from this project is not expected, if there were any, it should be no more uncomfortable than talking about your career issues with a friend, family member, or career counselor. Being given the chance to explore your own career-related issues and processes may also have some positive effects. If you experience any negative feelings as a result of using this tool, you should discuss them with a counselor. Here are some resources for finding a counselor: University of Florida Counseling Center (352) 392-1575 University of Florida Student Mental Health Care (352) 392-1171 University of Colorado Counseling & Psychological Services (303) 492-6766 University of Colorado Wardenburg Health Center 303-492-5654 Your participation in this project is entirely voluntary and you may withdraw at any time without penalty of any kind. There is no compensation to you for participating in this study. If you chose not to participate in this research but would still like to explore your career development, you are highly encouraged to contact your campus career services as an alternative. If you have any questions about this research project, you can call or email Lisa Severy at (720) 890-8863 or LisaSevery@yahoo.com or Dr. Sherrard at (352) 392-0731 or psherrard@coe.ufl.edu. Questions or concerns about your rights as research participant may be directed to the UFIRB office, University of Florida, Box 112250, Gainesville, FL 32611, (352) 392-0433. Please click "I Accept" if you accept the invitation to participate in this voluntary research project. You should also print a copy of this page for your records. Please click "I Do Not Accept" if you do not want to participate. 69
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APPENDIX C REVISED INFORMED CONSENT Dear Participant: A doctoral student in the College of Education at the University of Florida named Lisa Severy is researching the effectiveness of a new self-help career web page under the supervision of Dr. Peter Sherrard. The purpose of research is to assess whether a new model of career intervention is helpful to you as you learn more about yourself and the career development and decision making process. By coming to this website, you have indicated interest in participating in this research study. Your privacy will be given highest priority and the information collected from you will be kept confidential to the extent provided by law. You are not required to answer any questions that you do not wish to answer. By clicking the I Accept button below, you are giving us permission to collect data and to report the group results. The website is self-paced. Some participants will go through the site quickly while others will take the time to complete things over the course of a few weeks. As an incentive for completing the project, participants who finish before the end of the study will be sent $10.00. There are no perceived risks for your participation in this project. Your participation is very important and will add to the knowledge base on career decision making for undergraduate students. Although discomfort resulting from this project is not expected, if there were any, it should be no more uncomfortable than talking about your career issues with a friend, family member, or career counselor. Being given the chance to explore your own career-related issues and processes may also have some positive effects. If you experience any negative feelings as a result of using this tool, you should discuss them with a counselor. Here are some resources for finding a counselor: University of Florida Counseling Center (352) 392-1575 University of Florida Student Mental Health Care (352) 392-1171 University of Colorado Counseling & Psychological Services (303) 492-6766 University of Colorado Wardenburg Health Center 303-492-5654 Your participation in this project is entirely voluntary and you may withdraw at any time without penalty of any kind. If you chose not to participate in this research but would still like to explore your career development, you are highly encouraged to contact your campus career services as an alternative. If you have any questions about this research project, you can call or email Lisa Severy at (720) 890-8863 or LisaSevery@yahoo.com or Dr. Sherrard at (352) 392-0731 or psherrard@coe.ufl.edu. Questions or concerns about your rights as research participant may be directed to the UFIRB office, University of Florida, Box 112250, Gainesville, FL 32611, (352) 392-0433. Please click "I Accept" if you accept the invitation to participate in this voluntary research project. You should also print a copy of this page for your records. Please click "I Do Not Accept" if you do not want to participate. 70
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APPENDIX D TEXT-ONLY VERSION OF ONLINE TOOL Building Your Collection The future is not something we enter. The future is something we create. -Leonard I. Sweet CONGRATULATIONS! If you are struggling with your career decision-making, it means you probably have the luxury of multiple choices. At this point, you are probably bemoaning that fact and wishing that you had fewer things from which to chose! Before you start this process, take time to revel in your options! You are beginning the process of creating your life story and you have so many options for where to take the plot. Its like walking into a library with three books one day and the next day finding a library with thousands of volumes to chose between. Sure, the first library makes your choice easier and faster but youll probably get stuck with something you may not really want. In the second library, youll have to narrow down your choice by figuring out whether you want to look in mysteries, science fiction, biographies, etc., and then youll have to browse various books to make your selection. The process takes much longer, but ultimately, youll be more satisfied with your choice. Lets take the library analogy one step further. What if, instead of walking into a small or large library, you were part of the planning committee. What if you could help decide what books would line the shelves and how they would be arranged? This would take even more effort than before, but all of your options would be distinctly yours to create. In this way, you can think of the world of work as a giant library of your creation, filled with collections of satisfying works. Everyone is necessarily the hero of his own life story. -John Barth So, how do you begin this overwhelming task of stocking your personal library of options? To begin, youll need to start thinking about your own story. It is not enough to fill the shelves of your library with the stories of others, youll need to begin to write your own. Think about your favorite book or movie. A good story has a strong plot that keeps it moving. These are the aspects that you can share with other people this happened, then this happened, then this happened. Whether it is a book, movie, or something you are sharing with a friend, the plot of the story is what happened. Obviously, your story began before you were even born. What you chose to tell people about your life experiences as a child, what high school was like, or how you chose a college can be considered the plot of your story up to this point. 71
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72 Now, think about your favorite book or movie again. The things that make a good story become a great story are the themes that support the plot. These themes are the story underneath the story, the whys that keep you discussing the story with friends or thinking about it as you walk home. Themes make us think and give the story meaning. Activity One: Early Memories There is always one moment in childhood when the door opens and lets the future in. -Graham Greene Recognizing that it is difficult to jump right into the middle of a story, this first section is designed to give you insight into the earliest chapters of your life. Take a deep breath, close your eyes, and think back to the earliest time you can remember. Think of a particular time or incident and try to remember as much as you can about it. When its fresh in your mind, start typing. Remember that your journal is your own and you do not have to qualify or justify anything you write. Tell the story from beginning to end, noting how you felt, who you were with, where you were, and what happened. When you are finished with your story, take a short break. Now, add another couple of paragraphs to your work. How did it feel to write this story? Now that its done, do you feel happy, sad, disappointed, nostalgic or some other emotion? Would you go back to that time and place if you could? What would you change about the story if you could? For the final step in this section, scroll through what youve written and pick out all of the adjectives and adverbs. Although you will want to study the entire story, pay particular attention to the way you describe yourself, the situation, and those around you. Type these descriptive words or themes into the space at the bottom of the page. When you read through the list, can you find any themes or repeating patterns? How representative are these in your life? In other words, is this story isolated or does it seem to fit a pattern of how youve often felt or been treated in your life? These themes are the important foundation for your story. These might be positive identity themes that you would like fold into your story. On the other hand, they may be things you consider negative that you would like to fix or otherwise address in your story. For example, if you story captured a theme of feeling like an outsider, perhaps your new story should include a plot in which you work to find a place where you feel comfortable and included. Remember, as the author of your story, it is completely up to you where you want to the plot to take you. DREAM BIG! Like other activities in this program, this part is designed to help you carry your experiences, interactions, relationships, and historical perspective into the next chapter of your life. Activity Two: Picking Up the Continuing Storyline There are moments of existence when time and space are more profound, and the awareness of existence is immensely heightened. -Charles Baudelaire Like your early recollection story, you have a plethora of personal stories about
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73 your life that can help you to create your future. In our life stories, most of us can point to pivotal moments that somehow helped to change or define who were are. Whether positive or negative, they are plot points in our stories up to this point. Although all stories have a beginning, as the audience we assume that we are joining the story in the middle. In other words, the characters have a history and we pick the story up at a certain point. Some novels offer prologues, or some background piece that will be important later. When authors think about stories, they often establish a history for the characters and the plot so that the story will be well-developed from the beginning. This section involves creating a timeline or past history that includes these important plot points that have influenced your story to this point. You can choose just one of the following activities or you can do both. Life NarrativeWrite your autobiography. Be sure to include significant others and the turning points or pivotal moments in your life. Personal Timeline Express your creativity by designing your own personal timeline. Start the day you were born and progress to today. Include your own turning points and defining moments. In addition, include information important to your family or to particularly important times in your generation. For example, you can include your siblings ages at the time of your birth or when they were born on your timeline. Describe what your parents careers were like or any changes in their career stories in relation to your timeline. You may also want to include important historical events like the September 11th tragedy anything that helped you to think about, define and become who you are. (This may be difficult to do on the computer and might be easier for you to draw on a piece of paper). When you are finished with your prologue, think about the situations youve defined as important. What do they have in common? How will they impact you are you move forward? Were these defining moments beyond your control or something you had power over? How can you incorporate these themes into your new story are you progress from here? Are there any themes in this section that overlap with the themes from your early recollections writing? Any themes that recur within or between activities are especially important to your personal story. You will want to consider how to include them within your next chapter. Activity Three: Including That Which You Admire Whatever your discipline, become a student of excellence in all things. Take every opportunity to observe people who manifest the qualities of mastery. These models of excellence will inspire you and guide you toward the fulfillment of your highest potential. Tony Buzan People have been discussing the merits of role models and mentoring for years now. What we often forget to think about are the underlying connections that help us to feel drawn to that person or feel admiration for them. This section is designed to help you identify people and characters whom you admire and how they will be included in
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74 your story. First, think about a person that you admire a great deal. This can be someone you know personally or someone famous. Write a paragraph simply describing that person and his or her accomplishments. In a second paragraph, describe what you particularly admire about this person. Would you like to be like this person? Why? What qualities does he or she have that you would like to have, too? Second, think about your favorite fictional character. This can be someone from a book, movie, playanyone youd like. Following the same formula, use the first paragraph to describe the character and the second to write about why you feel particularly drawn or connected to that character. Like you did in the very first exercise, scroll back and look at all of the adjectives and adverbs you used in your two stories and list them below. When you read through the list, can you find any themes or repeating patterns? How representative are these in your life? In other words, what characteristics of people and characters that you admire seem to keep emerging in your stories? Do any of them match with descriptors on your list from Activity One? Make sure to take particular note of descriptions that keep recurring for you. Those will certainly need to be included in your life story. By this time, you should have quite a list of the themes, patterns, or descriptors that are important to you. In thinking about your life story, these might be considered life themes. Some people may also think of these as values. In the next section, youll review a list of defined values and decide which ones you want to include in your story. Activity Four: What Do I Really Want? What usually makes or breaks career satisfaction is how closely related the plot of our career story is to our life themes. Career counselors talk about this in the context of Career Values. This section includes a series of common work values. Step One: Read through the work values and their descriptions. Address each one by clicking the appropriate button. Your options will be YES, NO, or WHATEVER. You should check YES next to the values you definitely want in your job. Check NO for the values you definitely want to avoid. Check WHATEVER next to the ones you really dont care about one way or the other. Security Relatively free from fear of losing your job and income. Little seasonal fluctuations. Demand remains high despite economic fluctuations. Occupation not likely to become obsolete due to technological advances Power & Authority Ability to control the work activities of other people. High Income Income above the amount required for basic necessities, supporting a standard of living above the average. Emphasis on material gain and accumulating money Prestige Being respected and admired because of ones occupation. If people looked up to you, seek your opinions, or your help you are a person with prestige
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75 Leadership To guide others in their work. Influence a group to work together productively and to accomplish the goals of an organization. Willing to accept responsibility when things go wrong even when you are not at fault. Recognition Visible or public acknowledgement for the quality of your work Helping Others Contributing to the emotional, physical, and/or educational welfare of people as the main part of your occupation. Achievement Mastery of a field, advancement, and personal growth. Variety Occupations with different kinds of activities and challenges, frequent change, and interaction with new people on a regular basis. Academic Learning Jobs that require reading, lecture, and study to develop core skills. Decisiveness Having the power to make decisions regarding people, policies, course of action, etc. Work Under Pressure Work involving time or deadline pressures or work closely scrutinized by supervisors or outside constituents. Excitement Work that involves a high degree or frequent excitement. Community Work that allows you to participate in community affairs. Tranquility Jobs that allow you to avoid pressure and competition. Upward Mobility Knowing there is opportunity for advancement. Intellectual Growth/Stimulation Intellectual stimulation gained from involvement in the abstract aspect of a professional area. Use of mental abilities to investigate, evaluate, and solve problems. Increase in the understanding of and contribution to the knowledge of a field Creativity Contribution of your own ideas and judgment, originality, and initiative rather than following the ideas of others. Enjoyable Colleagues Working with people with similar interests and activities. Finding colleagues socially enjoyable and compatible. Challenge Mastering difficult work and numerous new tasks Aesthetics Work involving the appreciation of beautiful things, ideas, etc.
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76 Accomplishment Work that creates a feeling of accomplishment, achievement, or contribution. Working with Others Having a close working relationship with a group, and/or daily contact with clients or customers. Self-Expression Being able to communicate your ideas, attitudes, feelings, opinions, or artistic expressions. Routine Having predictable job duties that do not change much. Following a regular schedule and an uncomplicated routine. Risk Working in a situation where pressure, excitement, competition, and adventure exist. Physical Challenge Work requiring physical coordination, agility, or strength. Mission Work that is compatible with your personal values, attitudes and convictions. Safety Working in a situation where risks, danger and stress are minimal, and that is not competitive. Close Supervision Always having supervision available, not being responsible for decision-making. Research Work Work in which you search for and discover new facts and develop ways to apply them. Experiential Learning Jobs that require hands-on, apprenticeship style skill development. Working Alone Work on project independently without significant contact with others. Competence Achieving a level of talent or skill considered above average in a certain discipline. Research Work Work in which you search for and discover new facts and develop ways to apply them. Influence Ability to change the attitudes, opinions, and behaviors of other people. Persuading Working in a job in which you personally convince others to take certain actions. Autonomy Working independently, making decisions about and planning your own work.
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77 Adventure Work that requires taking risks. Competition Working in a job in which you compete with others directly or indirectly. Travel Working in a job that requires frequent trips. Flexible Work Schedule Working in a job which allows you to choose or set your own schedule. Work hours outside of the standard work day. Public Contact Working in a job where the primary function is to deal directly with the customer. Outside Work Work that involves spending a majority or all of your day outside Acceptance The experience of having all aspects of your personality accepted and appreciated by your colleagues. Role Modeling Serving as an example for your peers in one or all of the following areas: culture, race/ethnicity, religion and sexual orientation Balance The flexibility to balance professional and personal goals (such as family, children, outside interests, etc). Pleasing Family Making a career choice consistent with your familys goals for you. Advocacy Work that involves representing other people or ideas. Innovation Work that invites new theory, methods, or ideas for change. Attention to Detail Jobs requiring focus on small pieces of a whole. Expert Be regarded as a person of high intelligence and experience in a given field. Leading Edge Participating in work advancing current standards of practice or working for an organization that does. Here are the values that are important for you to have in your story. Here are the values that you prefer to avoid or specifically leave out of your story. Now, for the hard part. It would be impossible in one book or one movie to cover all of the themes identified in this exercise. Prioritizing your values is an important step in creating your future. The last step in this exercise is to narrow both lists down to ONE values list with no more than ten values you want to certainly include or certainly avoid. In other words, you may have three things you definitely want and seven things you definitely dont want or any other combination adding up to ten.
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78 Activity Five: Choosing a Genre History will be kind to me for I intend to write it. Sir Winston Churchill Hopefully youve begun to get an idea in your head about the story you are beginning to write and the underlying themes that you want to express. As you continue to conceptualize what you want to say, you will need to start thinking about how you want to say it. These are the concrete details like settings, characters, and activities that will progress the plot forward and allow you to express those themes. In a way, this is like choosing the genre for your story. This section focuses on establishing the genre for your story. Career counselors have traditionally focused on interests and skills. In other words, if you are interested in the content or setting of the job, then you will be satisfied and successful there you will achieve a good person to position fit. In general, settings and tasks are divided into six or seven categories. Choosing the tasks and setting in which you want your story to take place is important for the narrative. The following section includes general descriptions of seven potential story genres. Read through each one and then rank order them in terms of their appeal for your story setting. Adventure ~ Adventure stories share an underlying interest in physical activity and hands-on participation. These stories occur in many settings including military, sports, and law enforcement. Characters in these plots have a desire to test limits and to express themselves physically rather than verbally. Adventure plots tend to focus on action. Some popular adventure stories would include Van Helsing, Master and Commander, Troy, Spiderman, The Chronicles of Riddick, Tomb Raider and Fear Factor. Altruistic ~ Altruistic stories share an underlying interest in helping other people. These stories occur in many settings from health care to education/teaching to religion and spirituality. Characters in these plots share a genuine concern for the safety, well-being, and growth of others. These stories tend to focus on relationships and healing. Some popular altruistic stories would include Good Will Hunting, ER, Fried Green Tomatoes, Mr. Hollands Opus. Creative ~ Creative stories focus on the arts and entertainment. These stories may involve theater, dance, music, or other forms of artistic expression. These settings tend to include a heavy emphasis on aesthetics the look of the piece is as important as the content. Self-expression and the appreciation for individual differences are highly valued. Some popular creative stories would include Moulin Rouge, Trading Spaces, Queer Eye for the Straight Guy, Shrek and Frida. Hands On~ Hands On stories focus on activities with concrete outcomes. These stories occur in many settings such as work with natural resources, agriculture, or mechanical activities. Hands on people tend to like working independently to see their work through to its natural conclusion. Some popular hands on stories would include American Chopper, BattleBots, This Old House, Days of Thunder, and many nature shows on the Discovery channel.
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79 Influential ~ Influential stories focus on the application of power and influence in regards to other people. These stories include business, politics, law, and the ways in which they interact with human relationships. People interested in influential stories generally like leadership roles and are interested in how to move other people to their points of view. Some popular influential stories include West Wing, Law & Order, The Manchurian Candidate, and Fahrenheit 9/11 Organized~ Organized stories emphasize planning and control. These stories may involve many supporting roles and behind-the-scenes influences such as computer simulations and systems engineering as well as roles wherein people provide assistance to others. Characters in these settings tend to work independently to influence outcomes through steady and consistent attention to detail. Some popular organized stories include The Net, Clean Sweep, Hackers, The Matrix, War Games, and Sneakers. Scientific ~ Scientific stories focus on the intellectual pursuit of answers to all types of questions. Through research and analysis, scientists look to solve mysteries through attention to detail and rigor. In addition to laboratory and medical work, these settings also include detective work, mathematics, and theoretical/philosophical pursuits. Some popular scientific stories include CSI, A Beautiful Mind, ER, Crossing Jordan, The Fly, and many stories on the Discovery Health Channel. As you can see from the examples listed in each genre, there are many stories that cross genres or include aspects of both. For example, many mysteries include both the scientific and the adventurous. Taking your top two or three genres, are their ways in which you can combine them to create a setting you would prefer? In the space below, rank order your top three genre choices. Activity Six: Casting Your Characters It is well to remember that the entire universe, with one trifling exception, is composed of others. -John Andrew Holmes Very rarely do people create stories that dont involve other characters. Even one-actor plays generally involve that one person playing multiple characters. Traditional career development theories, however, tend to ask people to make decisions independent of the other people in their lives. There are two aspects of your supporting cast that you will need to figure out. You will need to decide who should be included in your cast of characters and what role they will play in your narrative. First, make a list of all of the important characters in your life. Be sure to include everyone from the people you interact with daily to those who may have only slight influence. Most of these roles have already been cast, but remember also to include roles that have not been cast but that you expect to fill, such as children or significant others. After you have your list of characters, go back choose five that you want to consider more carefully (eventually, youll want to think about everyone, but narrowing down will help you get started). Write a paragraph or two about each of these five
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80 people. Include the following information: What is his or her professional identity? What are the underlying themes of his or her personal story? How will his or her themes interact with yours? In other words, have you inherited expectations or themes from someone else? What do other significant people in your lives want for you or from you? What will your story mean to this person? As you create your career narrative, how much impact will your decision have on this person? On a scale of 1-10, with 10 being the highest, how much influence will this person have on the authoring of your life story? Will they be an advisor, an editor, or a co-author? How do you feel about that? Now that youve spent some time thinking about your themes, the setting in which youd like your story to take place, and some of the characters with whom youll interact, you need to think more about the main character, the protagonist, the hero.YOU! The next section will help you to start thinking about your role. Activity Seven: What Role Will You Play? All the world's a stage, and all the men and women merely players. They have their exits and their entrances; and one man in his time plays many parts. -William Shakespeare If youve ever received an email quiz to determine what animal youre like, what Muppet character you most resemble, or what role youd play in a medieval society, youve learned a little something about archetypes. Carl Jung is the theorist most identified with archetypes, but many people have discussed the premise. The basic idea is that there are common roles humans play that recur across cultures and across generations. For example, Jung described a mother archetype as someone who nurtures, comforts, and provides for the needs of others. Others have described archetypes as prototypes or models that tend to recur. While most type theorists agree that individual differences account for a great deal of human behavior, the basic premise is that people of similar types will display similar behaviors. We use common descriptions of types of people to organize what we know about the world. For example, in high school, were you the Brain, the Jock, the Musician, the Geek, the Rebel? When people use these descriptions to talk about people, they hope to provide lots of information while saying very little. This works because it evokes stereotypes or constructions of what these types of people are like. Traditional career development tools ask many multiple-choice questions to help you to uncover your archetype. As this web site encourages you to define yourself and write your own story, this exercise is designed to help you write a story to describe your type. Use your imagination to dream about a tribal community. This could be on an island somewhere or perhaps in a different period in history. The focus of the tribe is on daily living and survival. In this tribal community, what role would you play? What would be your contribution to the overall functioning of the tribe? Write a story about the tribal community and your role within it. Whatever career field you choose to enter, connecting your archetype or tribal
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81 role within your job will help your plot or career to be more aligned with your underlying theme. Within the different genres you are considering, your basic role will remain the same no matter what industry or career field you choose. Keep this role in mind when you are considering what your plot will be in your next chapter. What you are doing (your plot), should be consistent with your role. Activity Eight: ACTION! Success is not the result of spontaneous combustion. You must set yourself on fire. -Reggie Leach By working with this web site so far, youve explored, elaborated, and created numerous aspects of your story. As you continue to author the next chapter in your life, youll need to start integrating those various pieces. Hopefully youve begun to see themes emerging that cross the different activities. In order to determine where the plot is heading, youll need to tie these themes together. Like any good story, activity and action is what keeps the plot moving forward. It is not enough to be well grounded, you have to DO something and interact with the world. Work is the way that most of us interact with the world. How many times have you been asked what your major is or what you do? What we do is our main connection to others and a defining aspect of our lives. Here is a summary of what youve found and reported so far: Themes Values Genre Characters Role Consider this list of things to include in your story. Whats missing? Is there some difficulty or obstacle that will keep you from putting this story into action? What will have to take place between now and then for you to reach your goals? While you wont always be able to plan and account for the difficulties or obstacles that will provide challenges for you, you can be prepared to deal with both the good and bad opportunities presented to you. Think about what you will need (strengths) to accomplish your goals and what you need to address before you can move forward (challenges). You are almost there! You now have many of the elements youll need to craft and exciting and fulfilling story. The next section will help you figure out where to go from here and how to get started!
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82 Epilogue: Where Do You Go From Here? There are many ways of going forward, but only one way of standing still. -Franklin D. Roosevelt All of the work that youve completed up to this point can help you in writing the next chapter of your career story. Before you jump straight into living that story, however, youll want to try different aspects of the narrative first. Think of this as running your movie by a test audience. Practically speaking, do you want to write a whole novel without testing the basic premise first? In order to figure out where to go from here, youll need to do more research on the world of work. Like all good writing, the more accurate the information, the more believable the story. Now that you know what your needs are, what genre you want to meet those needs within, and what characters you want to include along the way, you have to figure out what career fields will fit into the story. Most of us get our information about careers from two story sources people we know and the media. While these are important sources of information, they may not be complete or, quite frankly, accurate. As with any other type of decision-making, the more sources of information you have, the better off youll be. Here are some suggestions for getting more career-related information. Career Center Library & Information Centers. Most colleges and universities, as well as some communities, offer career centers with printed information about careers. Internet. There are numerous sites on the web that can be helpful including career information pages, professional association pages, and company websites. Informational Interviews. Find people within the fields you are considering and interview them. Once youve made a tentative decision that you think will meet your career narrative needs, test your choice by implementing it. Short-term commitments like internships, externships, co-ops, and part-time jobs will help you to evaluate whether or not your plot is connected to your universal themes. You will be most satisfied and successful if you find meaning in your career. Connecting who you are with what you do (your themes with your plot) will help you to do that. Hopefully this web site has helped you to summarize your thoughts, explore what is important to you, and feel comfortable in authoring the next chapter in your life. Like any great work of art, your story will not always be an easy one to write. Youll have editors influencing your plot and unforeseen circumstances that move you in different directions. Changing your plot, while staying connected to your themes, will help your story to grow and change with you throughout your life.
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83 REFERENCE LIST Alaska Career Exploration Workbook ( 1995). Alaska, U.S (ERIC Document Reproduction Service No ED346082). Amundson, N. (1997). Myths, metaphors, and moxie: The 3Ms of career counseling. Journal of Employment Counseling, 34(2), 76-84. Bolles, R.N. (2004). What color is your parachute ? A practical manual for jobhunters and career changers. Berkeley, CA: Ten Speed Press. Brott, P. E. (2001). The storied approach: A postmodern perspective for career counseling. Career Development Quarterly, 49(4), 304-13. Chen, C.P. (1997). Career proj ection: Narrative in context. Journal of Vocational Education & Training, 49(2), 311-326. Clardy, A. (2000). Learning on their own: Vocationally oriented self-directed learning projects. Human Resource Developm ent Quarterly 11(2), 105-25. Clark, M.A., Severy, L., & Sawyer, S.A. (2004). Creating connections: Using a narrative approach in career group counseling with college students from diverse cultural backgrounds. Journal of College Counseling, 7(1), 24-31. Cochran, L.R. (1992). The career project. Journal of Career Development, 18(3), 187-197. Cochran, L.R. (1997). Career counseling: A narrative approach Thousand Oaks, CA: Sage Publications. Collin, A., & Young, R.A. (Eds.). (1992) Constructing career through narrative and context: Am interpretive perspectiv e. In R.A. Young & A. Collin (Eds.), Interpreting career: Hermeneutical studies of lives in context. Westport, CT: Praeger. Collin, A., & Young, R.A. (Eds.). (2000). The future of career. Cambridge: Cambridge University Press. Creswell, J.W. (2002). Research design: Qualitati ve, quantitative, and mixed approaches. Thousand Oaks, CA: Sage Publications. Dorn, F.J. (1988). Utilizing social infl uence in career couns eling: A case study. Career Development Quarterly, 36, 269-280. Emmett, J.D., & Harkins, A.M. (1997). St oryTech: Exploring the use of narrative technique for training career counselors. Counselor Education and Supervision, 37(1), 60-73.
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85 Jepsen, D.A. (1994). The Thematic-Ext rapolation Method: Incorporating career patterns into car eer counseling. Career Development Quarterly, 43(1), 43-53. Kidd, J. M. (1998). Emotion: An ab sent presence in career theory. Journal of Vocational Behavior, 52(3), 275-288. Krieshok, T.S., Hastings, S., Ebberwein, C., Wettersten, K., & Owen, A. (1999). Telling a good story: Using na rratives in vocational rehabilitation with veterans. Career Development Quarterly, 47(3), 204-214. Kush, K., & Cochran, L. (1993). Enhancing a sense of agency through career planning. Journal of Counseling Psychology, 40(4), 434-439. Manuele-Adkins, C. (1992). Career counseling is personal counseling. Career Development Quarterly, 40(4), 313-322. Mau, W.C., & Jepsen, D.A. (1992). Effect s of computer-assisted instruction in using formal decision-making strategi es to choose a college major. Journal of Counseling Psychology, 39(2), 185-192. Marko, K.W., & Savickas, M.L. (1998) Effectiveness of a career time perspective intervention. Journal of Vocational Behavior, 52(1), 106-119. Mignot, P. (2000). Metaphor: a paradigm for practice-based research into career. British Journal of Guidance & Counselling, 28(4), 515-530. Monk, G. (1993). Narrative approaches to therapy: The fourth wave in family therapy. Paper presented at the Conference of the New Zealand Association for Research in Education, Hamilton, NZ. Neimeyer, G.J. (1992). Personal cons tructs in career counseling and development. Journal of Career Development, 18(3), 163-173. OBrien, C.M. (1997 ). Narrowing down the world of work: A career decision making workbook. Washington, D.C: National Inst itute on Postsecondary Education, Libraries, and Lifelong Learning. (ERI C Document Reproduction Service No. ED449876). Ochberg, R.L (1994). Life stories and stor ied lives. In A. Lieblich & R. Josselson (Eds.), Exploring identity and gender. The na rrative study of lives, Volume 2. (pp. 113144). Thousand Oaks, CA: Sage Publications, Inc. Osipow, S.H. (1987). Career Decision Scale manual. Odessa, FL: Psychological Assessment Resources. Osipow, S.H. (1999). Assessing career indecision. Journal of Vocational Behavior, 55 147-154. Osipow, S.H., & Winer, J.L. (1996). Th e use of the Career Decision Scale in career assessment. Journal of Career Assessment, 4(2), 117-130.
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86 Patton, W., & Creed, P.A. (2001). Developm ental issues in career maturity and career decision status. Career Development Quarterly, 49(4), 336-351. Peavy, R.V. (1995). Constructivist career counseling (Report No. EDO-CG-9561). U.S. Department of Education, Office of Educational Research and Improvement. (ERIC Document No. ED 401 504) Peavy, R.V. (1996). Constructivist car eer counseling and assessment. Guidance & Counselling, 11(3), 8-14. Peng, H. (2001). Comparing the effectiven ess of two different career education courses on career decidedness for colleg e freshmen: An exploratory study. Journal of Career Development, 28(1), 29-41. Riddle, D.I., & Hiebert, B. (1995). Demonstrating value. A career development services evaluation workbook. Ontario, Canada: 1995 (E RIC Document Reproduction Service No. ED434278). Savickas, M.L. (1989a). Advances in the use of career choice process measures Paper presented at the Annual Meeting of the American Ps ychological Association, New Orleans, LA. Savickas, M.L. (1989b). Work and love: Lifes two passions Paper presented at the Annual Meeting of the American Asso ciation of Counseling and Development, Boston, MA. Savickas, M.L. (1990). Career interventions that create hope. Paper presented at the Annual Meeting of the National Career Development Association, Scottsdale, AZ. Savickas, M.L. (1991). The meaning of work and love: Career issues and interventions. Career Development Quarterly, 39(4) 315-324. Savickas, M.L. (1992). New directions in career assessment. In D. H. Montross & C.J. Shinkman (Eds.), Career development theory & practice (pp. 336-355). Springfield, IL: Thomas Books. Savickas, M. L. (1993). Career counseling in the postmodern era. Journal of Cognitive Psychotherapy: An International Quarterly, (7)3, 205-215. Savickas, M.L. (1994). Vocational psyc hology in the postmodern era: comment on Richardson. Journal of Counseling Psychology, 41(1), 105-107. Savickas, M.L. (1995). Constructivist counseling for car eer indecision. Career Development Quarterly, 43(4), 363-373. Savickas, M.L. (1997a). The spirit in caree r counseling: Fostering self-completion through work. In D. P. Bloch & L.J. Richmond (Eds.), Connections between spirit & work in career development: New approaches and practical perspectives (pp. 3-26). Palo Alto, CA: Davies-Black Publishing.
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87 Savickas, M. L. (1997b). Career adapta bility: An integrativ e construct for lifespan, life-space theory. Career Development Quarterly, 45(3), 247-259. Savickas, M.L. (2000a) Assessing career d ecision making. In C.E. Watkins, Jr., & V.L. Campbell (Eds.), Testing and Assessment in C ounseling Practice (2nd ed.): Contemporary Topics in Vocational Psychology (pp. 429-477). Mahwah, NJ: Lawrence Erlbaum Associates, Inc. Savickas, M.L. (2000b). Career choice as biographical bricolage Paper presented at the meeting of the National Ca reer Development Association, Pittsburgh, PA. Savickas, M.L. (2000c). Recasting our roles: The us e of audience in career counseling. Paper presented at the meeting of the National Career Development Association, Pittsburgh, PA. Savickas, M.L. (2000d). Renovating the psyc hology of careers for the twenty-first century. In A. Collin & R.A. Young (Eds.), The future of career (pp. 181-196). Cambridge: Cambridge University Press. Savickas, M.L. (2001). Toward a compre hensive theory of career development: Dispositions, concerns, and narratives. In F.T.L. Leong & A. Barak (Eds.), Contemporary models in vo cational psychology: A volume in honor of Samuel H. Osipow (pp. 295-320). Mahwah, NJ: Lawrence Erlbaum Associates, Publishers. Savickas, M.L., & Walsh, W.B (1996). Toward convergence between career theory and practice. In M. Savickas & W. Walsh (Eds.), Handbook of career counseling theory and practice (pp.xi-xvi). Palo Alto, CA: Davies-Black Publishing. Semmler, P.L., & Williams, C.B. (2000). Narrative therapy: A storied context of multicultural counseling. Journal of Multicultural C ounseling and Development, 28(1) 51-62. Severy, L.E. (2002). Whats the story? Postmodern career counseling in student affairs. Journal of College Student Development, 43(1), 84-92. Solomon, R.L. (1949). An extens ion of control group design. Psychological Bulletin, 46, 137-150. Spokane, A.R., & Fretz, B.R. (1993). Forty cases: A framework for studying the effects of career counseling on career and personal adjustment. Journal of Career Assessment, 1(2), 118-129. Trochim, W. (2001). The Research Methods Knowledge Base. Cincinnati, OH: Atomic Dog Publishing. Van Engelburg, G. (1999). Statistical analysis for the Solomon Four-Group Design. Enschede, The Netherlands. (ERIC Document Reproduction Service No. ED435692.
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88 Wonacott, M.E. (2001). Postmodernism: Yes, no, or maybe? Myths and realities No. 15. Ohio, U.S. (ERIC Document Reproduction Service No. ED454405). Young, R.A. (1995). An action approach to career counseling. (Report No. EDOCG-95-63). U.S. Department of Educa tion, Office of Educational Research and Improvement. (ERIC Document No. ED 401 506) Young, R.A., Friesen, J.D., & Borycki, B. (1994). Narrative structure and parental influence in career development. Journal of Adolescence, 17(2), 173-191. Young, R.A., & Valach, L. (1996). Interpretation and action in career counseling. In M.L. Savickas & W.B. Walsh (Eds.), Handbook of career counseling theory and practice. (pp.361-375) Palo Alto, CA: Cons ulting Psychologists Press, Inc. Young, R.A., & Valach, L. (2000). Reconceptualis ing career theory and research: an action-theoretical perspectiv e. In A. Collin & R.A. Young (Eds.), The future of career (pp. 181-196). Cambridge: Camb ridge University Press. Zunker, V.G. (2002). Career counseling: Applie d concepts of life planning (6th ed.). Pacific Grove, CA: Brooks/Cole Publishing.
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89 BIOGRAPHICAL SKETCH Lisa Severy has been director of Career Services at the Un iversity of Colorado, Boulder since August of 2003. She came to Co lorado from the Career Resource Center at the University of Florida where she had been serving since 1996. During her tenure at UF, she held various career counseling pos itions including the Assistant Director for Diversity Programs, the Assistant Director for Graduate Services, and the Associate Director for Career Development. Lisa has a degree in psychology from Indian a University and graduate degrees in counselor education from the University of Florida. She is a Nationally Certified Counselor, Licensed Mental He alth Counselor in Florida, and a Licensed Professional Counselor in Colorado. She is also rec ognized by the National Career Development Association (NCDA) as a Master Career Counselor and a Clinical Supervision Provider in Florida. She is a member of the Ameri can College Personnel A ssociation (ACPA) and the American Counseling Association (ACA ) as well as NCDA. Since moving to Colorado, she has become active in regional associations becoming the co-chair for training and president-elect with the Colora do Career Development Association (CCDA), and president of the Collegiate Career Se rvices Association of Colorado and Wyoming (CCSA). She is an active presenter at both the local and national levels. In 1998, Lisa received the Outstanding Practitioner & Supervisor of the year from Chi Sigma Iota, International Counseling & Academic Honorary, awarded at the ACA National Conference in San Diego. In 2001, sh e was awarded the National Association
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90 for Colleges and Employers (NACE) Excelle nce in Educational Programming for the Cultural Diversity Reception. Lisas primary areas of research include postmodern career development theory, group career counseling, career de velopment issues for graduate students, gender issues in the workplace, and multiculturalism. Her article entitled, Whats the Story? Postmodern Career Counseling in Student Affairs, appeared in the Journal of College Student Development in 2002 and a co-authored articl e entitled Creat ing Connections: Using a Narrative Approach in Career Gr oup Counseling with College Students from Diverse Cultural Backgrounds appeared in the Journal of College Counseling in 2004. She recently completed a book with J ack and Phoebe Ballard entitled Turning Points: Finding Meaning & Purpose in an Uncertain World.
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