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PAGE 2 Ex: "I see . Hmmmm" (nodding) Ex: "That sounds interesting. Tell us more. ." Ex: "So, do I hear you saying that although the plans aren't finished, we should start marketing the workshop, while the committee works on the details?" Ex: "I have some names of people in my office that could help us with this problem. I will send those to you before we make the final decision." 5. Checking feelingst Ex: "It seems like you're frustrated. Tell us what concerns you about this situation." PAGE 3 Ex: "It's been a long day. I'm not productive anymore. I'd like to think about this and get back together on Wednesday." Ex: "We've listed some good ideas. Can we expand any of those ideas now?" Ex: "There has been very little reaction. How do people feel about this proposal right now?" Or, "I see some frowns. Would someone like to share a concern?" PAGE 4 Personnel Psychology, 53 Teambuilding: Organizing a Team Family Community Leadership Communicating effectively: Leadership development within groups. Developing trust and cooperation: Leadership development within groups. Group Dynamics for Teams PAGE 5 Manage, 1 Secrets of leadership Be a better leader. The American Behavioral Scientist, 45 Building Trust |