Learning from Pharmacy Distance Learners
http://www.aacp.org ( Publisher's URL )
Full Citation
Permanent Link: http://ufdc.ufl.edu/IR00000496/00001
 Material Information
Title: Learning from Pharmacy Distance Learners
Series Title: Poster session presented at: A Bold New World. American Association of Colleges of Pharmacy and Association of Faculties of Pharmacy of Canada Annual Meeting; 2008 July 19 – 23; Chicago IL.
Physical Description: Poster
Creator: Jesano, Rae
Butson, Linda
Edwards, Mary
Publisher: AACP: American Association Colleges of Pharmacy
Publication Date: 2008 July 19 – 23
Acquisition: Collected for University of Florida's Institutional Repository by the UFIR Self-Submittal tool. Submitted by Rae Jesano.
 Record Information
Source Institution: University of Florida Institutional Repository
Holding Location: University of Florida
Rights Management: All rights reserved by the submitter.
System ID: IR00000496:00001


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University of Florida's Health Science Center Libraries (UF HSCL) have surveyed distance learning
students in 2005 and 2007 to assess their use of services and resources and to solicit feedback.

Pharmacy Programs Background Information

e Pharmacy students enrolled in the traditional PharmD program and located at remote sites within
The traditional PharmD program expanded to 3 remote sites in Florida in Fall 2002,
Jacksonville, Apopka (Orlando) and Seminole in addition to those at the main campus in
Gainesville. There are approximately 150 students in each class in Gainesville and 50 per
class at each site. There is an orientation to library services integrated into one of their first
semester classes.

* Students in the Working Pharmacist PharmD (WPPD) Program, which includes around 650
throughout the US and other countries.
The WPPD program, which began in 1994 for pharmacists with BS degrees, is a blended
program combining online course materials with regional meetings. Many of these students are
older, and some speak English as a second language.

The Surveys

In 2005 the UF HSC Libraries administered a survey to the distance learning students in programs
served by the UF HSC Library to identify the needs of our off campus/ distance learning students. In
Fall 2007 the survey, with minor changes, was repeated. In both years, the online survey was
constructed using SurveyMonkey.com. Distance Learning program directors assisted the library in
the distribution to students.

The questionnaire consisted of demographic, Likert scales and open ended questions regarding
student awareness of, use of, and satisfaction with library services. The data is being presented as

The Respondents

EBooks did not exist as a separate service in 2005

Use and Satisfaction
Students were asked how they found out about library services, what services
they used and their satisfaction with the services. Likert Scales were used to
measure satisfaction.

Student Comments & Sugges

*Major concerns were:
* Electronic access to more resources, journal articles and bo
* Easier access to electronic resources & full text articles
* Access to the same materials that are available on campus (
* Refresher tutorials and library training for WPPD students
The Foundations course was relatively new at this poin
on in the program started before it was offered
* Tutorials
*More detailed
* Google type search or ability to perform a meta or cross sea
* Interlibrary Loan/ Document Delivery
Free document delivery of items at library in Gainesville
Easier forms
Additional logins and passwords for some resources (N
Access after graduation

* Equitable access to resources is a major issue with remote E
Want a site visit by the librarian ( remote site students)
Want pharmacy resources that are available in print at
electronically or in print at remote sites
No charge for document delivery for items only in print
* More concurrent users for databases
* More references or books available electronically
* Easier to read instructions on website
* Tutorials
*Too long
* Navigation to full text is too complicated
* Want chat service or 1-800 number or 24/7 help
* Website and resources are hard to navigate and use
* Navigation in EZProxy including a way to get back in without

Students want more help, easier navigation, more electronic re
with what is available on campus. Both years there were comr
get copies of articles that are only available in print in Gainesvi

How Students Learned About Library Services

2005 2007
mAs part of a class m Faculty
o Program Website o Program Printed Materials
I never knew until I took this survey I I found out on my own

Changes in this chart may reflect changes in the change in the ratio of
WPPD students to the remote site students mentioned previously.
They may also reflect changes made in 2007 to the course where the
Library's resources are introduced to the traditional PharmD students,
including those at the remote sites.




I WPPD N Remote Sites

Use of Library Services by Distance Pharmacy




I 0 WPPD 0 Remote Sites I

2005 2007
Electronic Journals 0 Online Databases
El Distance Learning Portal Page El Online Tutorials
UF Libraries' Catalog N Ebooks
Online Class Handouts D, Distance Learning Program Resource Page
Document Delivery Service 0 Email Reference Question
E Chat Reference Service El Interlibrarv Loan (ILL) Service



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