Citation
Aruba Esso news

Material Information

Title:
Aruba Esso news
Creator:
Lago Oil and Transport Company, Ltd
Place of Publication:
Aruba Netherlands Antilles
Publisher:
Lago Oil and Transport Co., Ltd.
Creation Date:
October 1981
Frequency:
biweekly
regular
Language:
English
Physical Description:
v. : ill. ; 30-44 cm.

Subjects

Subjects / Keywords:
Petroleum industry and trade -- Periodicals -- Aruba ( lcsh )
Genre:
serial ( sobekcm )
periodical ( marcgt )

Notes

Language:
Text in English and papiamento.
Dates or Sequential Designation:
v. 1- 1940-
General Note:
Cover title.

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Source Institution:
Biblioteca Nacional Aruba
Holding Location:
Biblioteca Nacional Aruba
Rights Management:
This item was contributed to the Digital Library of the Caribbean (dLOC) by the source institution listed in the metadata. This item may or may not be protected by copyright in the country where it was produced. Users of this work have responsibility for determining copyright status prior to reusing, publishing or reproducing this item for purposes other than what is allowed by applicable law, including any applicable international copyright treaty or fair use or fair dealing statutes, which dLOC partners have explicitly supported and endorsed. Any reuse of this item in excess of applicable copyright exceptions may require permission. dLOC would encourage users to contact the source institution directly or dloc@fiu.edu to request more information about copyright status or to provide additional information about the item.
Resource Identifier:
000307401 ( ALEPH )
06371498 ( OCLC )
ABT4040 ( NOTIS )

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Full Text
ARWB A

Lago Oil & Transport Co., Ltd.

Aruba, Netherlands Antilles





VOL. 42 - NO. 3

Lago Planning and Supply
Organization established in
Coral Gables



Seated {. - 1. Antonio Nemecek, John Holzer and Join Belt.
Standing from |. - r.: Ken Booi, Subbarad Kikeri, Ernand de L’Isle,
Rudolf Jessurun, Cobi Geerman and Dan Harcharik.

October 1, 1981, the Business Planning and Supply
at Lago was Officially discontinued and the Lago
Supply Organization in Coral Gables was
eB budgetmonitoring and coordination activities
of B.P. & S. were assumed by the Technical Department and
its responsibility for the daily crude products coordination,
short term refinery economics and local commercial business
activities were assigned to the Process Department.

The main functions of the Lago Planning and Supply
Organization are to provide commercial and supply
coordination service between Lago and its customers,
conduct economic studies involving the refinery and its
supply organizations and to develop supply and operating
plans

Mr. Stu Bengtson has been named a Vice President of Lago
with responsibility for the Planning and Supply Organization.
The new organization consists of two departments, namely:
the Supply Department headed by Mr. John H. Bell and the
Long Range Department headed by Mr. John M. Holzer.
The Supply Department has two divisions, the Coordination &
Planning and the Business Analysis Division. The
Coordination & Planning Division coordinates quarterly
stewardship review of key Lago operations to evaluate
planning bases and assess cost/benefit effects of operational
adjustment. It also develops crude and product inventory
management guidelines, and apprises EIA and Lago
Management of key supply/demand developments

This Division is headed by Jack Fitzgerald and includes Bill
Bindeman, Senior Advisor, Steve Sayuk, Advisor, Ernand de
L'lsle, Rudolf M. Jessurun and Subbarao L. Kikeri as
Engineering Associates, Kenneth O. Booi, Senior Engineer
and J. Paquette as Analyst.

The Business Analysis Division develops and maintains
refinery economic guidelines for use in marginal cost/value
analyses, investigates alternative economics of various







(Continued on page 9)

OCTOBER 1981

Lago ta yuda empleadonan
prepara pa muda pa Coral
Gables

Entre Oktober 19 y 21, 1981, e prome grupo diempleadonan y
familianan traslada pa e Organisashon nobo di Lago Planning
and Supply lo viaja pa Coral Gables. Te awor e mudamento pa
Coral Gables a bai sin problema.

Dia cu e empleadonan a wordo acerca encuanto etraslado pa
Coral Gables varios preguntanan y preocupashonnan a ser
treci ariba. E empleadonan kier a sa tocante e posibilidadnan
pa hanja cas, facilidadnan di school pa nan juinan y con nan
juinan lo fit den e sistema di school americano. Kiko ta Lago
su manejo encuanto traslado? Den un esfuerzo pa contesta e
preguntanan y hasie traslado mas suave posibel Lagoa bin cu
cierto iniciativanan.

Na prome lugar, Dr. Bert Kleiman, director di Dade County
School a wordo invita pa bin Aruba. Aki Dr. Kleiman a bishita
Afdeling Onderwijszaken pa hanja informashon riba e
systema y leerplan na Aruba y riba e exigencianan cu e
muchanan Io topa ora nan bolbe back. Tambe a wordo regla
pa Sr. John Grupe di Employee Relations Department di Esso
Inter-America bin Aruba junto cu un representante di Stadler
Associates, un compania di real estate pa cubri e proceso di
orientashon di e grupo na Florida y pa dunanan informashon
riba e mercado di huurmento di cas.

Dia 11 di Agosto tabatin un dia henter cu seshonnan di
informashon pa e empleadonan y nan casanan na Esso Club.
E seshonnan tabata cubri topiconan manera Orientashon riba
e systema di school americano en general y e Dade County
School muy en particular. E capacidadnan di educashon di
Dade County su systema di school a wordo ampliamente
explica y tambe tabatin seshonnan special cu e mayornan cu
tabata tin preguntanan specifico, a wordo mustra slides di e
aria di Coral Gables incluyendo informashonnan riba casnan
cu ta disponible y riba gastonan y condishonnan di bida
eynan

E school di Seroe Colorado a cuminsa cu un curso special di
ingles pae muchanan cu ta bai Florida. Diacu Seroe Colorado
School a habri na September e muchanan aki a cuminsa bai
school eynan y asina hanja orientashon den e programa
educashonal americano. Na mes tempo nan a sigi cu nan
lesnan di ingles. Ora nan jega Miami y drenta school aya nan
lo wordo getest riba nan saber di ingles y nan lo hanja un
entrenamento especial pa hanja mas habilidad den ingles pa
asina por bai den e klas di acuerdo cu nan edad.

Tur empleadonan y nan casanan a bai Florida pa busca cas.
Cada uno a hanja un representante di Real Estate cu a yuda
nan busca un cas acceptabel. Nan tur por a resolve e
problema di hanjamento di cas durante e viahe aki. Den
entrevista cu algun di e seforanan nan a bisa cu nan ta
contento cu e manera e mudamento a bai te awor. Floridatin
hopi di ofrese, tin hopi actividadnan y lugarnan pa bai cu
muchanan bishita.Aunque e ta un cambio grandi, toch mi ta
contento cunele” un di e casanan a bisa.

Lago y Esso Inter-America a coordina e mudamento grandi
aki y ta contento cu hopi di e preocupashonnan cu tabata tin
na cuminsamento a wordo elimina. E compania ta conciente
di e tenshonnan y problemanan cu mudamento asina por
trece y ta reconoce e necesidad pa minimalisa nan.





2 ARUBA ESSO NEWS



Lago Oil & Transport Co., Ltd

Aruba, Natnerianda Anion



Rocky Angela leading Management II session at the Training Center
in the Administration Building

Management II workshops
focus Managing Change for
Improved Teamwork and
Productivity”

In August and September, Phase one of "Management II”
workshops was conducted at Lago for Division
Superintendents, Section Heads, Zone Supervisors and
senior professionals of all departments. Management I! is
being developed by Esso Inter-America working with the
Institute for Management Improvement (IMI) a private
consulting group. Lago makes inputs to the workshop design
and has the primary responsibility for implementation here
The workshop held in the first week of August also served as
the “pilot” of the program for the EIA Region with EIA and IMI
staff participating to help test and improve the workshop
materials.

Phase two of the workshops will be implemented during
November and December of this year for the same
participants with Action Plans from those sessions stretching
into next year. Management II, Phase three is tentatively
scheduled for 1982, second quarter.

The workshops are focussed on "Managing change for
improved teamwork and productivity in the 1980's” as one part
of Lago’s improvement program which is expected to
continue over the next several years. Topics covered were
Improving Teamwork, Defining Goals and Objectives,
Problem Solving, Leading and Influencing and
Communications.

The Phase one workshops were coordinated by Messrs. W.E
(Bill) Brenneman, Employee Relations - Training/Organi-
zation Development Coordinator, and Rocky Angela, Special
Projects Department Manager. Other Lago workshop leaders
were Messrs. R.E. (Bob) Levy, Technical Department
Manager, George W. Adams, Division Superintendent -
Analytical Conservation and Systems, and N.M. (Mike)
Landaiche, Division Superintendent - Instrument/Electrical
Workshop sessions included theoretical inputs which became
practical application when participants developed Action
Plans to implement with their work groups back on the job
Each Supervisor received survey results from his

(Continued on page 10)



OCTOBER 1981

Editor: Mrs. M. Kelly-Buckley
Photographs by: Joe’s Photographic Service
Printer: Verenigde Antilliaanse Drukkerijen N.V.

Reorganisashon den
Departamento di Controller's

Durante e ultimo lunanan un cantidad di cambionan a tuma
lugar den departamento di Controller's. E cambionan tabata
mayoria parti den terreno di consolidashon di trabow den e
departamento mes, consolidashon cu funcshonnan di otro
departamentonan, regrupashon di funcshonnan y den algun
casonan establecimento di secshonnan nobo pa mehora e
eficiencia di e departamento den dunamento di servicio

Un cambio recientemente tabata e traslado di e









Documentation Group di Planning and ction den
Oil Movements Division pa Controller's promedi Oktober
1981. E traslado aki a wordo hasi riba recome hon di Oil
Loss Task Force cu e objectivo pa fortifica Inan den
asuntonan di contabilidad di azeta perdi. E cambio aki ta
forma parti di e Plan di Acshon di Lago cu ta dirigi riba
identificashon, reducshon, control y mehorashon di system

di contabilidad di perdida di azeta

V.D. Tjin-Tham-Sjin, actualmente Special Projects
den Accounting Division, a wordo nombra
Supervisor Funcshonal di e grupo aki, cu
responsabilidad pa implementa recomendashon
mehorashonnan relata cu perdida di azeta y oil accountin«
Luciano Krozendijk, Accountant den e Financial Rep
and Analysis Section, a bira Supervisor di e secshon at
Modesto Ruiz, Accountant den Financial Reporting and
‘Analysis Section, a bai over den e mes capacidad pa

Leader







Documents Section, unda e lo asumi e funcshonnan
relashona cu Material Balance (Slagen Model Analysis
E sigiente personanan cu a bai over pa Controller

Department lo traha hunto cu Modesto Ruiz riba e project
aki: E.S. Pellegrim, W.W. de Vries, R.T. Loefstop, P.H. Phillips
J.H. Rodriquez, J. de Palm y R.R. Kelly

Otro cambionan reciente den Accounting Division ta:

Creashon di un Facilities Accounting
consolida e funcshonnan di Capital Budget controls
Properties Accounting y General Books

Hubert L. Richardson a wordo promovi como hefe die
secshon aki
Creashon di

Section pa

un Financial Reporting and Analysis

Section den e area di Financial Reporting & Oil
Accounting
E prome responsabilidadnan di e secshon aki ta

preparashon y analysashon di cuentanan financiero
provisional, analysis di gastonan di operashon di e
corporashon, consolidashon di datonan pa predicshon
y preparashon di otro datonan financiero y estadisticos
cu por wordo usa paden y pafo di e compania
Roberto Dijkhoff a wordo promovi como hefe di e
secshon aki

Cambionan den MCS Division:

Un Applications Development and Support Section a
wordo establesi cu D. Boley como hefe interino di e
Secshon

Tur actividadnan pa duna ayudo na e systemanan di
programashon a wordo consolida bao Computer
Operations y Technical Support Section cu Clark
Carter como hefe di e Secshon

Junto cu e cambio aki Len Hartman y Juan Henriqueza

wordo traslada di Process Technical Services di
Technical Department pa MCS Division
(Continua na pagina 10)





OCTOBER 1981

Controller's Department
Reorganized

During the past few months, a number of organizational
changes were effected in the Controller's Department. The
changes were mainly in the areas of work consolidation within
the department itself; consolidation with functions of other
departments; regrouping of functions, and in some cases the
establishment of new sections to improve the department's
effectiveness in providing service.

Arecent change was the transfer of the Documentation Group
from the Planning and Control Section in the Oil Movements
Division to Controller's, effective October 1, 1981

This transfer was made at the recommendation of the Oil Loss
Task Force with the objective of strengthening controls on oil
loss accounting matters.

This change is part of Lago’s action directed towards
identifying, reducing, controlling and improving
accountability of oil loss

V.D. Tjin-Tham-Sjin, presently Special Projects Leader in the
Accounting Division has been named Advisor and Functional
Supervisor of this group, with responsibility for
implementation of recommendations and further
improvements related to oil loss and oil accounting.
Luciano Krozendijk, Accountant in the Financial Reporting
and Analysis Section, has been designated Supervisor of this
section

Modesto Ruiz, Accountant in the Financial Reporting
Analysis Section, has transferred in the same capacity to the
Documents Section, where he will undertake the functions
related to Material Balance (Slagen Model Analysis).

The following personnel transferred to Controllers
Department will be working together with Modesto Ruiz on
this project

E.S. Pellegrim. W.W. de Vries, R.T. Loefstop, P.H. Phillips, J.H.
Rodriguez, J. de Palm, and R.R. Kelly

Other recent changes in the Accounting Division are:

The creation of a Facilities Accounting Section to
consolidate the functions of Capital Budget controls,
Properties Accounting and General Books. Mr. Hubert
L. Richardson has been promoted to Section Head of
this section.

The creation of a Financial Reporting and Analysis
Section in the Financial Reporting & Oil Accounting
area. Its primary responsibilities are the preparation
and analysis of interim financial statements, analysis of
corporate operating costs, consolidation of data for
forecasts and preparation of other financial and
statistical data for internal and/or external users. Mr.
Roberto (Rudi) Dijkhoff has been Promoted to Section
Head of this section.

n
t

Changes in MCS Division

An Applications Development and Support Section has
been established with D.A. Boley as acting Section
Head

All systems programming support activities have been
consolidated under the Computer Operations and
Technical Support Section headed by Clark Carter.
Concurrent with this change Messrs. Len Hartmann
and Juan Henriquez have transferred from Process
Technical Services Division to the MCS Division of the
Technical Department

Other changes in Community Services.

The general services related funtions were combined
under one division. Printing Plant, Telex, Mail and
Secretarial Services Group which were formerly part of
MCS & Office Services Division were transferred to
Community Services Division. This division has been
renamed General Services Division with Mr. R. Gene
Goley as Division Superintendent



ARUBA ESSO NEWS 3

f-S

Technical Department Group discussing Teamwork.
From left to right: Bob Seldomridge, Bob Arrendell, Don Thurber,
Jerry Hale, J. T. Croes, Jerry Bailey and Jags lyengar.

Management II workshops

concentra riba “Maneho di

cambionan pa drecha teamwork
prea den anjanan 1981 pa
ilanti”

Na Augustus y September, e prome parti di ~*Management II”
workshop a tuma lugar pa Division Superindents, Section
Heads, Zone Supervisors, y Senior profesionalnan di tur
departamentonan. Managenment II a wordo desaroya door di
Esso Inter-America conhuntamente cu e Institute for
Management Improvement (IMI). Lago a contribui na e
desaroyo di e workshop y tabata primeramente responsabel
pa e wordo implementa.

E workshop den prome siman di Augustus tambe a servi como
un guia pa e programa di Esso Inter-America pa e region akiy
miembronan di staff di EIA y IMI a participa pa yuda test y
mehora e material di e workshop.

E di dos parti di e workshops lo wordo implementa durante
November y December die anja aki cu plannan di acshon die
seshonnan Cu lo sigui te den anja cu ta bini. E di tres parti di
Management II ta planea pa 1982 den segundo Kwartaal di
anja.

E workshopnan tabata concentra riba ’Maneho di cambionan
pa drecha teamwork, y producshon den anjanan di 1980 pa
dilanti” como parti di e programa di Lago pa jega na un
mehorashon den tur sentidonan y esaki ta planea pa sigi e
anjanan cu ta bin.

Temanan durante e secshonnan tabata: Con pa mehora
teamwork, Describi claramente metanan y objetivanan, Con
pa resolve problemanan, Con pa guia, influensia y
comunicashon.

E workshopnan a wordo coordina door di Srs. W.E. (Bill)
Brenneman (Employee Relations - Training/Organization
Development Coordinator) y M. (Rocky) Angela (Manager -
Special Projects Department). Otro hendenan cu a guia e
seshonnan tabata Srs. R.E. (Bob) Levy (Manager - Technical
Department), G.W. (George) Adams (Division
Superintendent - Analytical Conservation and Systems) y
N.M. (Mike) Landaiche (Division Superintendent - Instrument
Electrical).

E workshopnan ta consisti di un parti theoretico y durante
aplicashon di e tneorianan presenta e participantenan por
desaroya plannan di acshon cu nan por usa den nan trabow.
Cada supervisor a hanja e resultadonan di e encuesta di e
hendenan cu ta traha bao dje y esaki ta yudele identifica e
arianan Cu mester mehorashon y plannan di acshon.

E Organization Improvement Steering Committee nobo cu a
wordo forma ta responsabel pa maneho di e coordinashon
total di Management II hunto cu otro metanan y actividadnan
di mehorashon di e Organisashon. Lo tin workshopnan y
plannan di acshon cu lo continua den 1982 pa asina inclui tur
supervisornan y personal profeshonal. Actividadnan den
futuro lo envolvi tur empleadonan poco poco.







4 ARUBA ESSO NEWS



Instructor John Peterson giving explanation of refractory gunning

Technical Department Sponsors
Refractory Training Course

A 4-day Refractory Training course was recently sponsored
by the Technical Department for Technical and Mechanical
employees as well as local contractor employees.
Participating in this course were also representatives from the
Manref (Nicaragua), and Rasa (San Salvador) refineries.
Course coordinator was Luis Giel of the Technical
Department and the course leaders were Stan Bronson and
John Peterson of Exxon Research and Engineering.

What is refractory, its use and importance in Petroleum
Refineries? We went to Luis Giel for the answers and here is
what we got.

What are refractories?

Refractories are non-metalic materials which exhibit very
good physical and chemical stability in high-temperature
environments where metals are unsuitable. All refractories
have some weaknesses that must be accomodated by the
design. This weakness can be poor resistance to thermal
shock, chemical attack, corrosion etc. Refractory
performance in all cases is never as flawless as has been our
experience with most application of metals.

Why are refractories used?

Environmental conditions in equipment dictate what
construction materials will be required. In most cases metals
are used up to about 500°F for pressure and total process
containment (furnace casing etc.), Refractory materials are
used as a liner to prevent metal temperatures from exceeding,
whatever is felt to be that allowable maximum. Apart from
offering high temperature resistance, refractory materials can
provide high resistance to heat transfer, abrasion, erosion,
and corrosion in many applications where metals are
inadequate. Without the use of refractories, heat losses would
be economically unacceptable in furnaces, boilers, and some
vessels. In addition without it the overall containing structure
could not be constructed

Importance of Refractory in Petroleum Industries.

In refineries such as ours, where maintenance of high heat
temperatures is required, refractory is of utmost importance
There are many different refractory products, most of which
are specifically designed to cope with specific operating
conditions. Manufacturers, consumers and ASTM all
“classify” refractories but each in somewhat different manner
Success with refractories depends on quality products,
proper selection, proper curing and initial heat-up, and
Operating conditions. The training program's objective was to
provide an up-date for those who work with it in the refinery

OCTOBER 1981

Reunion Anual

Na Juni di e anja aki gerencia di Lago ainvita tur empleadonan
na Esso Club. E intenshon di e reunionnan aki tabata pa
informa tur empleadonan riba loque Lago a hasi dene anjacu
a pasa y e desaroyonan nobo y plannan di acshon di
compania

Tambe pa duna e empleadonan oportunidad pa hanja
contesta riba nan preguntanan. Esaki tabata di dos reunion
anual cu Lago a tene. Gerencia tabata di opinion cu a bira
tempo pa test sintimento tocante e valor cu ta ser duna nae
reunion aki y ki cambionan e empleadonan kier mira dene
aspecto aki

Communication Action Team cu ta consisti di empleadonan
di varios departamento a ser pidi pa tene un encuesta riba e
reacshonnan di empleadonan tocante e reunion aki

E team aki a entrevista 107 empleado di tur nivel y unidadnan
na Lago. E resultadonan mas importante ta lo siguiente

Second level
Supervisors

esnan mas halto Supervisors

Otro MPT's Personal
y first level C



Bo a atende e reunionnan
Si 80% 85% 719

E seshon tabata util pa bo
Si 67% 79% 86%

Cu ki frecuencia bo kier e

reunionnan

Anualmente 47% 36% 16

Mas frecuente 33% 36% 469
Ora tin evenemento impor-

tante pa wordo anuncia 20% 28% 34

Topico di mas interes cu tin
relashon directamente cu Lago

(Invershonnan nobo, Lago su 82% 81% 70%
perspectivanan, objetivonan,
operashonnan)

Desaroyonan internashonal 9% 15% 16%
(Desaroyo industrial
di ElA/Lago)

Desaroyonan di Lago/ ‘ 4%
Aruba

Henter seshon

Ki otro of mas informashon
ta wordo desea

Resultadonan di Lago y 50% 17% 14%
futuro perspectiva

(Comparashon cu otro
refinerianan)

(Hechos riba logronan,
ganashi)

Loque ta interesa empleadonan 30% 50% 82%

(Benefishinan, medico, man-
power plan, seguridad di
trabao, pago y salarionan)
Relashona cu Aruba 10% 28% -
(Explorashon, relashon cu
gobierno, Entrega di
crudo Venezuela, be-
lasting)

(Continua na pagina 9)





OCTOBER 1981 ARUBA ESSO NEWS 5

Lago Employees leave for
Assignments in Coral Gables

{.2 a (_ 2
Q@ sif-

J.H. BELL J. M. HOLZER
Manager - Supply Dept. Manager - Long Range Dept.



LORETO KOCK



KEN BOOI

GLENN GEERMAN

}

C



\ Tf

DAN HARCHARIK RUDY JESSURUN SUBBARAD KIKERI TONY NEMECEK





6 ARUBA ESSO NEWS OCTOBER 1981



SERVICE MILESTONES

30-Year Service Awards





TECHNICAL DEPARTMENT




Wilhelm Geerman

Juan P. Martijn

PROCESS DEPARTMENT

Pedro Bisslik

Isidro Boekhoudt
Fransisco E. Britten
Juan E. Croes

Juan V. Croes
Porftilio Croes
Crismo Damian
Juan Dijkhoff
Herman |. H. Euson
Tomas A. Figaroa
Bernard J. Geerman
Antero Gil

Henry M. Henriquez

q °



A 9



Mario Tromp
Adolf M. Robles de Medina

Dominico Kelly
Antonio S. Marchena
Simplicio E. Oduber
Alberto Pena
Everaldo M. Paublini
Nouel Quandus
Pedro H. Quant
Crismiliano Schwengle
Mateo A. Tromp
Juan van der Biezen
Pablo Q. Vrolijk
Roman Vrolijk
Raymundo Werleman

EMPLOYEE RELATIONS
Simon D. Geerman



INDUSTRIAL SECURITY
Fermin L. Boasman

LONGE RANGE PLANNING

Loreto Kock

MECHANICAL DEPARTMENT

Thomas H. Bermudes
Tarcisio Farro
Damian Jansen
Pascual A. Quandus
Theodoor V. Ruiz



Francisco S. Vos
Anselmo Leest
Johannes S. Wiersma
Federico M. Donata
Miguel A. Dirkz

John Every, Assistant Technical Manager presenting Ibrahim
Martines with his 40-year Certificate.







OCTOBER 1981

Annual Meeting

Last June, Lago management invited all employees to
meetings at the Esso Club. The purposes of these meetings
were to inform all employees of Lago’s performance in the
past year, new developments and company action plans, and
to provide an opportunity for employees to secure answers to
their questions

This was the second annual meeting held by Lago.
Management felt it was timely to test employee feelings about
the value of such meetings and what if any changes would
employees like to see

The Communications Action Team composed of employees
from various departments was asked to conduct a survey of
employee reactions

The team interviewed 107 employees from all levels and units
at Lago. The following are some of the key results of the
survey

Second level Other MPT’S
Supvsrs & and 1ste level
above Supervisors

Covered
personnel

Did you attend
Yes 80% 85% 71%

Was the session use-
ful to you
Yes 67% 79% 86%

Preferred frequency

Yearly 47% 36% 15%
More frequently 33% 36% 46%
When important

events are to be an-

nounced 20% 28% 34%



Directly R
Lago

(New investments,
Lago lookout, goals
operations,review,etc)



to 82% 81% 70%

International Develop- 9% 15% 16%
ments

(EIA/EXXON, Industry

trends)

Lago/Aruba/Develop- a 4% 7%
ments
Whole Session 9% é 7%

What other/more info
desired

Lago results & future 50% 17% 14%
outlook

(Comparison with

othert refineries facts

on gains, earnings)

Employee concerns 30% 50% 82%
(Benefits, medical,

manpower plan, job

security, wages and

salaries)

Related to Aruba 10% 28%
(Exploration, Govt.
Venezuela-relat ions,

taxes) (Continued on page 8)

ARUBA ESSO NEWS 7

Lago Planning and Supply
Organization estableci na
Coral Gables

Efectivo prome di October 1981, e Business Planning and
Supply Department na Lago a wordo oficialmente
discontinua y e Lago Planning and Supply Organization na
Coral Gables a keda estableci.

E actividadnan di control di manejo di presupuesto y
coordinashon di B.P. & S. a bai over pa Departamento
Technico y Process Department a hanja su
responsabilidadnan di coordinashon di producshon diario di
crudo, economia di refineria na corto plazo y e actividadnan
comercial y di negoshi local. E funcshonnan principal di Lago
Planning and Supply Organization ta pa duna servicio di
coordinashon comercial y di entrega entre Lago y su
clientenan, conduci estudionan economico tocante e
refineria y su organisashonnan di entrega y pa desaroya
plannan di entrega y operashon.

Senor Stu Bengtson a wordo nombra Vice President di Lago
cu responsabilidad pa e Planning and Supply Organization.
E organisashon nobo ta consisti di dos departamento, jama:e
Supply Department encabeza pa Sr. John Bell y e Longe
Range Department encabeza pa Sefor John M. Holzer.

E Supply Department tin dos divishon, e Coordination &
Planning Division y e Business Analysis Division. E
Coordination & Planning Division ta coordina revishon di
cada kwartaal di Lago su operashonnan clave pa evalua e
basenan di planificashon y determinae efectonan di gastonan
y ganashi di ahustamento di operashonnan. Tambe e ta
desaroya guianan pa gerencia pa hasi inventario di crudo y
producshon y tenee gerencia di Lago y Esso Inter-Americana
altura di e desaroyonan clave den demanda y entrega.

E divishon aki ta encabeza pa Jack Fitzgerald y ta inclui Bill
Bindeman, Senior Advisor, Steve Sayuk, Advisor Ernand de
L’Isle, Rudolf M. Jessurun y Subbaroa L. Kikeri como
Engineering Associates, Kenneth O. Booi, Senior Engineer, y
J. Paquette como Analysta.

E Business Analysis Division ta desaroya y mantene guianan
di economia di e refineria pa uso den marginal cost/value
analyses, e ta investiga economia alternativa pa varios
systemanan di operashon y entrega pa refinerianan di Esso
Inter-America, e ta duna apoyo economico na Long Range
Planning pa desaroyo di Lago su Corporate Plan,
evaluashonnan di projectonan grandi y Financial & Operating
Plan.

E divishon aki ta encabeza pa Shaun Conaty y ta inclui Ed
Griffith y Dan Harcharick como Advisors (conseherona~*
Jack H. Branlund, Senior Engineering Associates, Omar n.
Booi, Engineering Associate y Glenn A. Geerman y Antonio
Nemecek como Senior Engineers.

E Long Range Planning Department ta coordina e desaroyo di
Lago su Corporate Plan cu Esso Inter-America.

Tambe e ta identifica y formula objectivonan clave di Lago y
implementa strategianan relata na topiconan manera
capacidad y procesonan optimal di operashonnan di
refineria, identificashon di programa di invershonnan grandi,
screening initial y tempo di implementashon den
coordinashon estrecho cu Lago su Technical Department y
Exxon Research and Engineering.

Ademas e departamento aki ta identifica oportunidadnan di
invershon a largo plazo y ta participa den estudionan di
strategia a largo plazo cu tin un impacto potencial riba Lago
su operashonnan. John Holzer ta Manager di e departamento
aki cu ta inclui Jacobo S. Geerman, Senior Engineering
Associate y Loreto Kock, Senior Engineer.

*









Safe Practices and Work
Permit Rules and Procedures
now in Programmed Learning
Format

To improve on-the-job safety at Lago, the Safety Section
recently acquired a S.T.I.P. Module for use in teaching the
purposes and uses of the manual of "Safe Practices” and
"Work Permit Rules and Procedures”.

This audio-visual training program was developed jointly by
Lago’s Safety Section and the National Photographic
Laboratory Inc. of Houston. It is acomplete instructional unit,
consisting of slides of Lago’s refinery facilities,
accompanying casettes, programmed worksheet exercises
and criteria tests.

The course which provides step-by-step directions on actual
classroom administration is not intended to replace
classroom instruction, but to provide a learning basis which
the trainer can use with his own expertise.

Exercises are designed to provide immediate testing of the
knowledge acquired in the slide/tape segment. The course
has an eight-hour design. Administration time, however,
varies with individual instructor, class size and the amount of
discussion encouraged.

The program also includes a test which the instructor may use
as a pre-test to demonstrate the trainee’s grasp of
performance objectives outlined in the sessions.

This new program was initiated in July by Industrial Hygiene.
Safety Section for Lago and Contractor employees. The use
of this Program is aimed at increasing the safety awareness of
everyone working on the Lago concession.



Annual Meeting... (Continued from page 7)

Second level Other MPT’S
Supvsrs & and 1ste level
above Supervisors

Covered
personnel

Related toEIA/EXXON 10% 5% 4%

What else needed to
improve sessions?

Change Presentations 15% 13% 50%
(Simpler slides/better

audio provide handout

change timing)

Change Format 62% 67% 50%
(Smaller groups shor-

ter sessions question

answer period after

each presentation soli-

cit written questions)

What else needed to

improve sessions

Content 5
More on projects and 15% 7% -
goals

Video tape followed by

question and answer

session 8% 13%

Is management sin-

cere in efforts to com-

municate thru such

meetings?

Yes 87% 45% 32%
No 13% 52% 27%
Don't know - 3% 41%

(Continued on page 10)

ARUBA ESSO NEWS





OCTOBER 1981



Feria Cientifico ta ser teni na
November 1981

E Comite pa Feria Cientifico di Aruba a anuncia cu un otro
feria cientifico lo ser teni durante e di dos y di tres fin disiman
di November 1981 den e Cantina di John F. Kennedy School
E Feria Cientifico di Aruba pa 1981 atrobe lo ta bao direccion
di maestronan di school, cu Sr. Paul van Niel di J.F. Kennedy
School como Presidente

Reconociendo e necesidad pa duna hubentud di Aruba un
otro oportunidad pa desaroya nan talento cientifico, Lago lo
duna su completo apoyo y tambe lo financia e feria

E projectonan lo ser parti den tres categoria, basa aribae nivel
di educacion di e schoolnan

1. MAVO, ETAO y Huishoudschoolnan

2. Schoolnan pa Educacion Technico Elemental (LTS)

8. MTS y Colegio Arubano










Premionan util lo ser poni disponibel pa nadornan di
promer, segundo y tercer lugar den cada categoria, mientras
tin premionan separa pa projectonan individual y di grupo
Ademas, cada participante lo ricibi un regalo. E projectonan
lo ser juzga pa tres miembro prom di comunidad



Arubano. Mayoria di e schoolnan menciona aqui rib
designa un representante kend I t
Comite pa Feria Cientifico di /
organizacion di e feria. Estudiantes por obtene
guia for di nan representantenan di school mientras «
technico tambe ta disponible for di Lago medi
miembronan den e comite. Miembronan die t
Cientifico di Aruba ta Srs. Paul van Niel - F nte, F
Altman, lvan Kelly, C. Abbad, y miembronan di Lago R.M.!
Jessurun, E. Fingal y C.Z. de Cuba - Secretario

Departamento Technico a
Sponser Refractory Training

Recientemente e Departamento Technico a sponser un curso
di Refractory Training di cuatro dia pa emp
departamentonan Technical y Mechanical y pa er
di contratistanan. Tambe a asisti na e entrenamento aki
representantenan di refinerianan di Manref (Nicaragua) y
Rasa (San Salvador). Coordinador di e curso tabata Luis Giel











di Technical Department y e instructornan tabata Stan
Bronson y John Peterson di Exxon Research and
Engineering

Kiko ta refractory, su uso y importancia pa refinerianan di

Petroleo? Nos a acerca Luis Giel pa hanja contesta riba e
preguntanan y e a informa nos lo siguiente

Kiko ta refractories?

Refractories ta materialnan non-metalico cu ta demostra un
stabilidad fysico y quimico den lugarnan cu temperaturanan
halto unda metalnan no ta resisti. Tur e refractories tin algun
debilidad cu mester tene cuenta cunele den e disenjo. E
debilidad aki por ta poco resistencia pa intercambio rapido di
temperatura e por wordo afecta pa substancianan quimico,
corushon, etc. E resultado cu refractories den tur caso nunca
ta mes decepcionante cu nos experiencia cu aplicashon di
mayoria di metalnan

Pakiko Refractories ta wordo usa?
Condishonnan di ambiente den e equipo ta dicta ki
materialnan tin mester. Den mayoria die casonan metalnan ta
wordo usa te cu mas o menos 500°F pa preshon y den e
proceso total materialnan di refractories ta wordo usa como
un capa di protecshon pa evita cu e temperaturanan di metal
ta subi pasa lo que ta wordo considera como un maximum
aceptabel.Fuera di ta ofrece resistencia na temperaturanan
halto materialnan di refractory ta resisti hopi contra cayente,
(Continua na pagina 10)





OCTOBER 1981

Lago Helps employees and
family to prepare for Coral
Gables Move

During the week of October 19, 1981, the first group of
employees and families leaves to take up their assigments in
the newly formed Lago Planning and Supply Organization in
Coral Gables. Thus far the move to Coral Gables has been
proceeding smoothly

When employees were approached about the move to Coral
Gables a number of questions and concerns were raised.
Employees wanted to know about housing, schooling
facilities for their children and how their child would fit into
the American school system. What were Lago’s policies
governing the move? In an effort to address these questions
and make the transition smooth Lago took certain initiatives.
First, Dr. Bert Kleiman, Superintendent of the Dade County
School was invited to Aruba. Dr. Kleiman visited with officials
of our local department of Education to get acquainted with
the Aruban School System, its curriculum and the
requirements the children will have to meet upon return.
Arrangements also were made for Mr. John Grupe of Esso
Inter-America’s E.R. Department and a representative of
Stadler Associates, a real estate relocation group, to come to
Aruba to cover the orientation process in Florida with the
group and to provide them with information on real estate
rental market. On August 11, an all-day information session
was held with employees and their wives at the Esso Club. The
session covered such topics as

Orientation on the American School System in general and
the Dade County School in particular. The educational
capabilities of the Dade County System were fully explained
and private sessions held with those parents who had specific
questions, slides presentations of the Coral Gables area,
including information on available housing, costs and general
living conditions were presented. A special English course
was begun at the Seroe Colorado School for the children
moving to Florida. When the S.C. schoolyear started in
September, these children began attending classes and
commenced the orientation process to the American
educational program. At the same time, they continued their
English language classes. When they arrive in Miami and
enter the local school system they will be tested for english
proficiency and be given special training to reach a level of
proficiency permitting them to follow the normal class work
for their age group

All employees and their wives had a house-hunting trip to
Florida. Each was assigned a real estate representative who
helped them locate acceptable housing. All were able to settle
their housing problems during these visits. Interviews held
with some of the wives indicate that they are happy with the
way the move has gone thus far. "Florida has a lot to offer, alot
of activities and places for children to visit. Although itis a big
change, | am looking forward to it” said one of the wives.
Lago and EIA have coordinated the big move and are pleased
to see that many of the initial concerns have been eliminated.
The Company is well aware of the stresses and problems such
moves can present and recognizes the need to minimize them.



Lago Planning... (Continued from page 1)

operating/supply modes for IEA refineries, provides
economic support to Long Range Planning for development
of Lago’s Corporate Plan, major project evalutions and
Financial & Operating Plan.

This division is headed by Shaun Conaty and includes Ed
Griffith and Dan Harcharick as Advisors, Jack H. Branlund,
Senior Engineering Associate and Glenn A. Geerman and
Antonio Nemecek as Senior Engineers.

The Long Range Planning Department coordinates the
development of Lago’s Corporate Plan with EIA. It also

ARUBA ESSO NEWS 9

identifies and formulates key Lago objectives and
implementation strategies related to such issues as: optimum
sizing/processing capability of refining operations; major
investment program identification, initial screening and
implementation timing in close coordination with Lago’s
Technical Department and Exxon Research and Engineering.
In addition this department identifies long range investment
opportunities and participates in Longe Range Strategy
studies potentially impacting on Lago operations. John
Holzer is the Manager of this unit which also includes Jacobo
S. Geerman, Senior Engineering Associate and Loreto Kock,
Senior Engineer.



Reunion Annual... (Continua for di pagina 4)

Second level Otro MPT’s Personal
Supervisors y y 1st level cubri pa
esnan mas halto Supervisors contracto

Relashona cu IEA/Exxon 10% 5% 4%
Kiko otro por drecha e

seshonnan

Cambia presentashonnan 15% 13% 50%

Slides simpel/mihor posi-
bilidad pa scucha

duna un folleto

cambia e ora di presenta-
shon

Kiko otro por drecha e
seshonnan (continua)

Cambia e tamanjo di 62% 67% 50%
gruponan y di seshonnan

Gruponan mas chiquito
Seshonnan mas cortico
Duna oportunidad pa hasi
pregunta y hanja con-
testa despues di cada
presentashon

Pidi pa pregunta por
escrito

Contenido

Mas concentra riba por- 15% 7% -
jectonan y objectivonan

Presenta video tape sigi 8% 13% =
door un seshon di pre-
guntanan y contestanan

Gerencia ta sincero den
nan intento pa comunica
pa medio

di e reunionnan aki

Si 87% 45% 32%
No 13% 52% 27%
Mi no sa - 3% 41%

E Communications Action Team recientemente a discuti e
resultadonan cu gerencia di Lago. Claramente cu hopi bon
proposishonnan a wordo hasi y esakinan lo wordo tuma na
cuenta.

E resultadonan ta mustra cu aunque tin lugar pa mehorashon
e mayoria di empleadonan ta hanja e seshonnan di valor.





10 ARUBA ESSO NEWS



ARUBA SCIENCE FAIR
fas

]
= W)
ie ai fy i!

EAM)
< (ing



















Science Fair to be held in
November, 1981

The Aruba Science Fair Committee announced that another
science fair will be held during the second and third weekends
in November, 1981, in the John F. Kennedy School Canteen.
The 1981 Aruba Science Fair will again be under the direction
of school teachers, with Paul van Niel of the J.F. Kennedy
School as Chairman.

Recognizing the need of providing Aruba’s youth another
opportunity for developing their scientific talents, Lago will
give its full support and also finance the fair.

The projects will be divided into three categories based on the
level of education of the schools:

1. MAVO, ETAO and Home Economics Schools

2. Schools for Lower Technical Education (LTS)

3. MTS and Colegio Arubano

Useful prizes will be made available for first, second and third
place winners in each category, with separate prizes for
individual and group projects. In addition, each participant
will receive a gift. The projects will be judged by three
prominent members of the Aruban community. Most of the
schools mentioned above have nominated a representative
who will work closely with the Aruba Science Fair Committee
in planning and organizing this fair. Students can obtain
advice and guidance from their school representatives, while
technical advice is also available at Lago through its members
on the committee. Aruba Science Fair Committee members
are: Paul van Niel - Chairman, R.H. Altman, Ivan Kelly, C
Abbad, and Lago members R.M.M. Jessurun, E. Fingal and
C.Z. de Cuba - Secretary



Management II...

subordinates helping him identify the areas for improvement
and action planning

The newly formed Organization Improvement Steering
Committee is reponsible for monitoring the overall
coordination of Management || with other Organization
Improvement goals and activities. Workshops and action
planning will continue through 1982 expanding to include all
supervisors and professional personnel. Future activities will
increasingly involve all employees

(Continued from page 2)



Annual Meeting. . .

The Communication Action Team recently discussed these
results with Lago managenment. Clearly, many good
suggestions have been offered and will be considered
From the results, it is apparent that while there is room for
improvement, the vast majority of our employees find the
sessions of value

(Continued from page 8)

OCTOBER 1981

Practicanan di Seguridad y
Reglamentonan y Procedimento

di Permit pa traha awor den
Systema di Ensefianza
Programa

Pa mehora seguridad na trabao den Lago, Safety Section
recientemente a obtene un programa di entrenamento yama
S.T.I.P. cu por wordo usa pa sinja e propositonan y uso die
Manual di Safe Practices y Work Permit Rules and
Regulations Procedures

E programa Audio-Visual di entrenamento aki a wordo
desaroya conhuntamente door di Lago su Safety Section y
National Photographic Laboratory Inc. of Houston. E ta un
unidad di instrucshon completo, consistiendo di slides di
Lago su facilidadnan di refineria, acompanja di casettes
ehercicionan programa y criteria test

E curso cu stap pa stap ta duna direcshon con pa administrele
den klas, su intenshon no ta pa reemplaza instrucshon den
klas, pero pa duna un base di ensejanzz >
hunto cu su propio conocemento. E
duna inmediato checkmento di
partinan di slide y tape. Ecurso tad ordo dunad
ocho ora. Su administrashon, sin embargo, t aria

instructor, grandura di e klas y e cantidad di discusion cu t

ser encurasha

Dene programa ta inclui tambe un test cue instructor por usa






a fo





com un test adelanta pa demonstra cu e trainee a compron
e obhetivonan cu ta worde instrui den e seshonnan
E programa nobo aki a ser inicia na Juli door di Industrial

Hygiene/Safety Section pa empleadonan di Lago y
contratista. Uso di es programa aki ta pat tur hende cut



traha riba e terreno di Lago bira mas conciente di seguridad

(Continua for di pagin

Refractories .. .

gastamento, erushon y corushon den hopi aplicashonnan
unda metalnan ta inadecuado. Sin uso di e refractories
perdida di cayente den fornonan boilernan y cierto equiponan
lo ta economicamente inacceptabel. Ademas sin esaki ¢
intregridad total di e construcshon no por wordo adquiri



Importancia di Refractories den Industria Petrolera.

Den refinerianan manera e di nos unda ta necesario pa
mantene e cayente di e temperaturanan halto, refractories ta
di hopi importancia. Tin diferente productonan di
refractories, mayoria di nan ta specificamente disenja pa
resisti na e condishonnan di operashon especifico
Fabricantenan, consumidornan y e American Society for
Testing and Materials (ASTM) tur ta clasifica refractory, pero
cada un na un manera diferente. Exito cu refractories ta
depende di e calidad di e productonan, selecshon apropia
preparashon propio, keitamento, inicial y condishonnan di
operashon. E meta di e programa di entrenamento tabata pa
tene esnan cu ta traha cu refractories den refineria na altura di
e ultimo desaroyonan den refractories



(Continua for di pagina 2)

Controllers reorganiza...

Cambionan den Community Services:

E funcshonnan relaciona cu servicio general a wordo
combina bao di un divishon Printing Plant, Telex, Mail y
e grupo di Secretarial Services cu tabata forma parti di
MCS & Offices Services Division a wordo traslada pa
community Services Division. E division ta jama awor
General Division y Sr. Gene Goley ta Division
Superintendent



Full Text
ARWB A

Lago Oil & Transport Co., Ltd.

Aruba, Netherlands Antilles





VOL. 42 - NO. 3

Lago Planning and Supply
Organization established in
Coral Gables



Seated {. - 1. Antonio Nemecek, John Holzer and Join Belt.
Standing from |. - r.: Ken Booi, Subbarad Kikeri, Ernand de L’Isle,
Rudolf Jessurun, Cobi Geerman and Dan Harcharik.

October 1, 1981, the Business Planning and Supply
at Lago was Officially discontinued and the Lago
Supply Organization in Coral Gables was
eB budgetmonitoring and coordination activities
of B.P. & S. were assumed by the Technical Department and
its responsibility for the daily crude products coordination,
short term refinery economics and local commercial business
activities were assigned to the Process Department.

The main functions of the Lago Planning and Supply
Organization are to provide commercial and supply
coordination service between Lago and its customers,
conduct economic studies involving the refinery and its
supply organizations and to develop supply and operating
plans

Mr. Stu Bengtson has been named a Vice President of Lago
with responsibility for the Planning and Supply Organization.
The new organization consists of two departments, namely:
the Supply Department headed by Mr. John H. Bell and the
Long Range Department headed by Mr. John M. Holzer.
The Supply Department has two divisions, the Coordination &
Planning and the Business Analysis Division. The
Coordination & Planning Division coordinates quarterly
stewardship review of key Lago operations to evaluate
planning bases and assess cost/benefit effects of operational
adjustment. It also develops crude and product inventory
management guidelines, and apprises EIA and Lago
Management of key supply/demand developments

This Division is headed by Jack Fitzgerald and includes Bill
Bindeman, Senior Advisor, Steve Sayuk, Advisor, Ernand de
L'lsle, Rudolf M. Jessurun and Subbarao L. Kikeri as
Engineering Associates, Kenneth O. Booi, Senior Engineer
and J. Paquette as Analyst.

The Business Analysis Division develops and maintains
refinery economic guidelines for use in marginal cost/value
analyses, investigates alternative economics of various







(Continued on page 9)

OCTOBER 1981

Lago ta yuda empleadonan
prepara pa muda pa Coral
Gables

Entre Oktober 19 y 21, 1981, e prome grupo diempleadonan y
familianan traslada pa e Organisashon nobo di Lago Planning
and Supply lo viaja pa Coral Gables. Te awor e mudamento pa
Coral Gables a bai sin problema.

Dia cu e empleadonan a wordo acerca encuanto etraslado pa
Coral Gables varios preguntanan y preocupashonnan a ser
treci ariba. E empleadonan kier a sa tocante e posibilidadnan
pa hanja cas, facilidadnan di school pa nan juinan y con nan
juinan lo fit den e sistema di school americano. Kiko ta Lago
su manejo encuanto traslado? Den un esfuerzo pa contesta e
preguntanan y hasie traslado mas suave posibel Lagoa bin cu
cierto iniciativanan.

Na prome lugar, Dr. Bert Kleiman, director di Dade County
School a wordo invita pa bin Aruba. Aki Dr. Kleiman a bishita
Afdeling Onderwijszaken pa hanja informashon riba e
systema y leerplan na Aruba y riba e exigencianan cu e
muchanan Io topa ora nan bolbe back. Tambe a wordo regla
pa Sr. John Grupe di Employee Relations Department di Esso
Inter-America bin Aruba junto cu un representante di Stadler
Associates, un compania di real estate pa cubri e proceso di
orientashon di e grupo na Florida y pa dunanan informashon
riba e mercado di huurmento di cas.

Dia 11 di Agosto tabatin un dia henter cu seshonnan di
informashon pa e empleadonan y nan casanan na Esso Club.
E seshonnan tabata cubri topiconan manera Orientashon riba
e systema di school americano en general y e Dade County
School muy en particular. E capacidadnan di educashon di
Dade County su systema di school a wordo ampliamente
explica y tambe tabatin seshonnan special cu e mayornan cu
tabata tin preguntanan specifico, a wordo mustra slides di e
aria di Coral Gables incluyendo informashonnan riba casnan
cu ta disponible y riba gastonan y condishonnan di bida
eynan

E school di Seroe Colorado a cuminsa cu un curso special di
ingles pae muchanan cu ta bai Florida. Diacu Seroe Colorado
School a habri na September e muchanan aki a cuminsa bai
school eynan y asina hanja orientashon den e programa
educashonal americano. Na mes tempo nan a sigi cu nan
lesnan di ingles. Ora nan jega Miami y drenta school aya nan
lo wordo getest riba nan saber di ingles y nan lo hanja un
entrenamento especial pa hanja mas habilidad den ingles pa
asina por bai den e klas di acuerdo cu nan edad.

Tur empleadonan y nan casanan a bai Florida pa busca cas.
Cada uno a hanja un representante di Real Estate cu a yuda
nan busca un cas acceptabel. Nan tur por a resolve e
problema di hanjamento di cas durante e viahe aki. Den
entrevista cu algun di e seforanan nan a bisa cu nan ta
contento cu e manera e mudamento a bai te awor. Floridatin
hopi di ofrese, tin hopi actividadnan y lugarnan pa bai cu
muchanan bishita.Aunque e ta un cambio grandi, toch mi ta
contento cunele” un di e casanan a bisa.

Lago y Esso Inter-America a coordina e mudamento grandi
aki y ta contento cu hopi di e preocupashonnan cu tabata tin
na cuminsamento a wordo elimina. E compania ta conciente
di e tenshonnan y problemanan cu mudamento asina por
trece y ta reconoce e necesidad pa minimalisa nan.


2 ARUBA ESSO NEWS



Lago Oil & Transport Co., Ltd

Aruba, Natnerianda Anion



Rocky Angela leading Management II session at the Training Center
in the Administration Building

Management II workshops
focus Managing Change for
Improved Teamwork and
Productivity”

In August and September, Phase one of "Management II”
workshops was conducted at Lago for Division
Superintendents, Section Heads, Zone Supervisors and
senior professionals of all departments. Management I! is
being developed by Esso Inter-America working with the
Institute for Management Improvement (IMI) a private
consulting group. Lago makes inputs to the workshop design
and has the primary responsibility for implementation here
The workshop held in the first week of August also served as
the “pilot” of the program for the EIA Region with EIA and IMI
staff participating to help test and improve the workshop
materials.

Phase two of the workshops will be implemented during
November and December of this year for the same
participants with Action Plans from those sessions stretching
into next year. Management II, Phase three is tentatively
scheduled for 1982, second quarter.

The workshops are focussed on "Managing change for
improved teamwork and productivity in the 1980's” as one part
of Lago’s improvement program which is expected to
continue over the next several years. Topics covered were
Improving Teamwork, Defining Goals and Objectives,
Problem Solving, Leading and Influencing and
Communications.

The Phase one workshops were coordinated by Messrs. W.E
(Bill) Brenneman, Employee Relations - Training/Organi-
zation Development Coordinator, and Rocky Angela, Special
Projects Department Manager. Other Lago workshop leaders
were Messrs. R.E. (Bob) Levy, Technical Department
Manager, George W. Adams, Division Superintendent -
Analytical Conservation and Systems, and N.M. (Mike)
Landaiche, Division Superintendent - Instrument/Electrical
Workshop sessions included theoretical inputs which became
practical application when participants developed Action
Plans to implement with their work groups back on the job
Each Supervisor received survey results from his

(Continued on page 10)



OCTOBER 1981

Editor: Mrs. M. Kelly-Buckley
Photographs by: Joe’s Photographic Service
Printer: Verenigde Antilliaanse Drukkerijen N.V.

Reorganisashon den
Departamento di Controller's

Durante e ultimo lunanan un cantidad di cambionan a tuma
lugar den departamento di Controller's. E cambionan tabata
mayoria parti den terreno di consolidashon di trabow den e
departamento mes, consolidashon cu funcshonnan di otro
departamentonan, regrupashon di funcshonnan y den algun
casonan establecimento di secshonnan nobo pa mehora e
eficiencia di e departamento den dunamento di servicio

Un cambio recientemente tabata e traslado di e









Documentation Group di Planning and ction den
Oil Movements Division pa Controller's promedi Oktober
1981. E traslado aki a wordo hasi riba recome hon di Oil
Loss Task Force cu e objectivo pa fortifica Inan den
asuntonan di contabilidad di azeta perdi. E cambio aki ta
forma parti di e Plan di Acshon di Lago cu ta dirigi riba
identificashon, reducshon, control y mehorashon di system

di contabilidad di perdida di azeta

V.D. Tjin-Tham-Sjin, actualmente Special Projects
den Accounting Division, a wordo nombra
Supervisor Funcshonal di e grupo aki, cu
responsabilidad pa implementa recomendashon
mehorashonnan relata cu perdida di azeta y oil accountin«
Luciano Krozendijk, Accountant den e Financial Rep
and Analysis Section, a bira Supervisor di e secshon at
Modesto Ruiz, Accountant den Financial Reporting and
‘Analysis Section, a bai over den e mes capacidad pa

Leader







Documents Section, unda e lo asumi e funcshonnan
relashona cu Material Balance (Slagen Model Analysis
E sigiente personanan cu a bai over pa Controller

Department lo traha hunto cu Modesto Ruiz riba e project
aki: E.S. Pellegrim, W.W. de Vries, R.T. Loefstop, P.H. Phillips
J.H. Rodriquez, J. de Palm y R.R. Kelly

Otro cambionan reciente den Accounting Division ta:

Creashon di un Facilities Accounting
consolida e funcshonnan di Capital Budget controls
Properties Accounting y General Books

Hubert L. Richardson a wordo promovi como hefe die
secshon aki
Creashon di

Section pa

un Financial Reporting and Analysis

Section den e area di Financial Reporting & Oil
Accounting
E prome responsabilidadnan di e secshon aki ta

preparashon y analysashon di cuentanan financiero
provisional, analysis di gastonan di operashon di e
corporashon, consolidashon di datonan pa predicshon
y preparashon di otro datonan financiero y estadisticos
cu por wordo usa paden y pafo di e compania
Roberto Dijkhoff a wordo promovi como hefe di e
secshon aki

Cambionan den MCS Division:

Un Applications Development and Support Section a
wordo establesi cu D. Boley como hefe interino di e
Secshon

Tur actividadnan pa duna ayudo na e systemanan di
programashon a wordo consolida bao Computer
Operations y Technical Support Section cu Clark
Carter como hefe di e Secshon

Junto cu e cambio aki Len Hartman y Juan Henriqueza

wordo traslada di Process Technical Services di
Technical Department pa MCS Division
(Continua na pagina 10)


OCTOBER 1981

Controller's Department
Reorganized

During the past few months, a number of organizational
changes were effected in the Controller's Department. The
changes were mainly in the areas of work consolidation within
the department itself; consolidation with functions of other
departments; regrouping of functions, and in some cases the
establishment of new sections to improve the department's
effectiveness in providing service.

Arecent change was the transfer of the Documentation Group
from the Planning and Control Section in the Oil Movements
Division to Controller's, effective October 1, 1981

This transfer was made at the recommendation of the Oil Loss
Task Force with the objective of strengthening controls on oil
loss accounting matters.

This change is part of Lago’s action directed towards
identifying, reducing, controlling and improving
accountability of oil loss

V.D. Tjin-Tham-Sjin, presently Special Projects Leader in the
Accounting Division has been named Advisor and Functional
Supervisor of this group, with responsibility for
implementation of recommendations and further
improvements related to oil loss and oil accounting.
Luciano Krozendijk, Accountant in the Financial Reporting
and Analysis Section, has been designated Supervisor of this
section

Modesto Ruiz, Accountant in the Financial Reporting
Analysis Section, has transferred in the same capacity to the
Documents Section, where he will undertake the functions
related to Material Balance (Slagen Model Analysis).

The following personnel transferred to Controllers
Department will be working together with Modesto Ruiz on
this project

E.S. Pellegrim. W.W. de Vries, R.T. Loefstop, P.H. Phillips, J.H.
Rodriguez, J. de Palm, and R.R. Kelly

Other recent changes in the Accounting Division are:

The creation of a Facilities Accounting Section to
consolidate the functions of Capital Budget controls,
Properties Accounting and General Books. Mr. Hubert
L. Richardson has been promoted to Section Head of
this section.

The creation of a Financial Reporting and Analysis
Section in the Financial Reporting & Oil Accounting
area. Its primary responsibilities are the preparation
and analysis of interim financial statements, analysis of
corporate operating costs, consolidation of data for
forecasts and preparation of other financial and
statistical data for internal and/or external users. Mr.
Roberto (Rudi) Dijkhoff has been Promoted to Section
Head of this section.

n
t

Changes in MCS Division

An Applications Development and Support Section has
been established with D.A. Boley as acting Section
Head

All systems programming support activities have been
consolidated under the Computer Operations and
Technical Support Section headed by Clark Carter.
Concurrent with this change Messrs. Len Hartmann
and Juan Henriquez have transferred from Process
Technical Services Division to the MCS Division of the
Technical Department

Other changes in Community Services.

The general services related funtions were combined
under one division. Printing Plant, Telex, Mail and
Secretarial Services Group which were formerly part of
MCS & Office Services Division were transferred to
Community Services Division. This division has been
renamed General Services Division with Mr. R. Gene
Goley as Division Superintendent



ARUBA ESSO NEWS 3

f-S

Technical Department Group discussing Teamwork.
From left to right: Bob Seldomridge, Bob Arrendell, Don Thurber,
Jerry Hale, J. T. Croes, Jerry Bailey and Jags lyengar.

Management II workshops

concentra riba “Maneho di

cambionan pa drecha teamwork
prea den anjanan 1981 pa
ilanti”

Na Augustus y September, e prome parti di ~*Management II”
workshop a tuma lugar pa Division Superindents, Section
Heads, Zone Supervisors, y Senior profesionalnan di tur
departamentonan. Managenment II a wordo desaroya door di
Esso Inter-America conhuntamente cu e Institute for
Management Improvement (IMI). Lago a contribui na e
desaroyo di e workshop y tabata primeramente responsabel
pa e wordo implementa.

E workshop den prome siman di Augustus tambe a servi como
un guia pa e programa di Esso Inter-America pa e region akiy
miembronan di staff di EIA y IMI a participa pa yuda test y
mehora e material di e workshop.

E di dos parti di e workshops lo wordo implementa durante
November y December die anja aki cu plannan di acshon die
seshonnan Cu lo sigui te den anja cu ta bini. E di tres parti di
Management II ta planea pa 1982 den segundo Kwartaal di
anja.

E workshopnan tabata concentra riba ’Maneho di cambionan
pa drecha teamwork, y producshon den anjanan di 1980 pa
dilanti” como parti di e programa di Lago pa jega na un
mehorashon den tur sentidonan y esaki ta planea pa sigi e
anjanan cu ta bin.

Temanan durante e secshonnan tabata: Con pa mehora
teamwork, Describi claramente metanan y objetivanan, Con
pa resolve problemanan, Con pa guia, influensia y
comunicashon.

E workshopnan a wordo coordina door di Srs. W.E. (Bill)
Brenneman (Employee Relations - Training/Organization
Development Coordinator) y M. (Rocky) Angela (Manager -
Special Projects Department). Otro hendenan cu a guia e
seshonnan tabata Srs. R.E. (Bob) Levy (Manager - Technical
Department), G.W. (George) Adams (Division
Superintendent - Analytical Conservation and Systems) y
N.M. (Mike) Landaiche (Division Superintendent - Instrument
Electrical).

E workshopnan ta consisti di un parti theoretico y durante
aplicashon di e tneorianan presenta e participantenan por
desaroya plannan di acshon cu nan por usa den nan trabow.
Cada supervisor a hanja e resultadonan di e encuesta di e
hendenan cu ta traha bao dje y esaki ta yudele identifica e
arianan Cu mester mehorashon y plannan di acshon.

E Organization Improvement Steering Committee nobo cu a
wordo forma ta responsabel pa maneho di e coordinashon
total di Management II hunto cu otro metanan y actividadnan
di mehorashon di e Organisashon. Lo tin workshopnan y
plannan di acshon cu lo continua den 1982 pa asina inclui tur
supervisornan y personal profeshonal. Actividadnan den
futuro lo envolvi tur empleadonan poco poco.




4 ARUBA ESSO NEWS



Instructor John Peterson giving explanation of refractory gunning

Technical Department Sponsors
Refractory Training Course

A 4-day Refractory Training course was recently sponsored
by the Technical Department for Technical and Mechanical
employees as well as local contractor employees.
Participating in this course were also representatives from the
Manref (Nicaragua), and Rasa (San Salvador) refineries.
Course coordinator was Luis Giel of the Technical
Department and the course leaders were Stan Bronson and
John Peterson of Exxon Research and Engineering.

What is refractory, its use and importance in Petroleum
Refineries? We went to Luis Giel for the answers and here is
what we got.

What are refractories?

Refractories are non-metalic materials which exhibit very
good physical and chemical stability in high-temperature
environments where metals are unsuitable. All refractories
have some weaknesses that must be accomodated by the
design. This weakness can be poor resistance to thermal
shock, chemical attack, corrosion etc. Refractory
performance in all cases is never as flawless as has been our
experience with most application of metals.

Why are refractories used?

Environmental conditions in equipment dictate what
construction materials will be required. In most cases metals
are used up to about 500°F for pressure and total process
containment (furnace casing etc.), Refractory materials are
used as a liner to prevent metal temperatures from exceeding,
whatever is felt to be that allowable maximum. Apart from
offering high temperature resistance, refractory materials can
provide high resistance to heat transfer, abrasion, erosion,
and corrosion in many applications where metals are
inadequate. Without the use of refractories, heat losses would
be economically unacceptable in furnaces, boilers, and some
vessels. In addition without it the overall containing structure
could not be constructed

Importance of Refractory in Petroleum Industries.

In refineries such as ours, where maintenance of high heat
temperatures is required, refractory is of utmost importance
There are many different refractory products, most of which
are specifically designed to cope with specific operating
conditions. Manufacturers, consumers and ASTM all
“classify” refractories but each in somewhat different manner
Success with refractories depends on quality products,
proper selection, proper curing and initial heat-up, and
Operating conditions. The training program's objective was to
provide an up-date for those who work with it in the refinery

OCTOBER 1981

Reunion Anual

Na Juni di e anja aki gerencia di Lago ainvita tur empleadonan
na Esso Club. E intenshon di e reunionnan aki tabata pa
informa tur empleadonan riba loque Lago a hasi dene anjacu
a pasa y e desaroyonan nobo y plannan di acshon di
compania

Tambe pa duna e empleadonan oportunidad pa hanja
contesta riba nan preguntanan. Esaki tabata di dos reunion
anual cu Lago a tene. Gerencia tabata di opinion cu a bira
tempo pa test sintimento tocante e valor cu ta ser duna nae
reunion aki y ki cambionan e empleadonan kier mira dene
aspecto aki

Communication Action Team cu ta consisti di empleadonan
di varios departamento a ser pidi pa tene un encuesta riba e
reacshonnan di empleadonan tocante e reunion aki

E team aki a entrevista 107 empleado di tur nivel y unidadnan
na Lago. E resultadonan mas importante ta lo siguiente

Second level
Supervisors

esnan mas halto Supervisors

Otro MPT's Personal
y first level C



Bo a atende e reunionnan
Si 80% 85% 719

E seshon tabata util pa bo
Si 67% 79% 86%

Cu ki frecuencia bo kier e

reunionnan

Anualmente 47% 36% 16

Mas frecuente 33% 36% 469
Ora tin evenemento impor-

tante pa wordo anuncia 20% 28% 34

Topico di mas interes cu tin
relashon directamente cu Lago

(Invershonnan nobo, Lago su 82% 81% 70%
perspectivanan, objetivonan,
operashonnan)

Desaroyonan internashonal 9% 15% 16%
(Desaroyo industrial
di ElA/Lago)

Desaroyonan di Lago/ ‘ 4%
Aruba

Henter seshon

Ki otro of mas informashon
ta wordo desea

Resultadonan di Lago y 50% 17% 14%
futuro perspectiva

(Comparashon cu otro
refinerianan)

(Hechos riba logronan,
ganashi)

Loque ta interesa empleadonan 30% 50% 82%

(Benefishinan, medico, man-
power plan, seguridad di
trabao, pago y salarionan)
Relashona cu Aruba 10% 28% -
(Explorashon, relashon cu
gobierno, Entrega di
crudo Venezuela, be-
lasting)

(Continua na pagina 9)


OCTOBER 1981 ARUBA ESSO NEWS 5

Lago Employees leave for
Assignments in Coral Gables

{.2 a (_ 2
Q@ sif-

J.H. BELL J. M. HOLZER
Manager - Supply Dept. Manager - Long Range Dept.



LORETO KOCK



KEN BOOI

GLENN GEERMAN

}

C



\ Tf

DAN HARCHARIK RUDY JESSURUN SUBBARAD KIKERI TONY NEMECEK


6 ARUBA ESSO NEWS OCTOBER 1981



SERVICE MILESTONES

30-Year Service Awards





TECHNICAL DEPARTMENT




Wilhelm Geerman

Juan P. Martijn

PROCESS DEPARTMENT

Pedro Bisslik

Isidro Boekhoudt
Fransisco E. Britten
Juan E. Croes

Juan V. Croes
Porftilio Croes
Crismo Damian
Juan Dijkhoff
Herman |. H. Euson
Tomas A. Figaroa
Bernard J. Geerman
Antero Gil

Henry M. Henriquez

q °



A 9



Mario Tromp
Adolf M. Robles de Medina

Dominico Kelly
Antonio S. Marchena
Simplicio E. Oduber
Alberto Pena
Everaldo M. Paublini
Nouel Quandus
Pedro H. Quant
Crismiliano Schwengle
Mateo A. Tromp
Juan van der Biezen
Pablo Q. Vrolijk
Roman Vrolijk
Raymundo Werleman

EMPLOYEE RELATIONS
Simon D. Geerman



INDUSTRIAL SECURITY
Fermin L. Boasman

LONGE RANGE PLANNING

Loreto Kock

MECHANICAL DEPARTMENT

Thomas H. Bermudes
Tarcisio Farro
Damian Jansen
Pascual A. Quandus
Theodoor V. Ruiz



Francisco S. Vos
Anselmo Leest
Johannes S. Wiersma
Federico M. Donata
Miguel A. Dirkz

John Every, Assistant Technical Manager presenting Ibrahim
Martines with his 40-year Certificate.




OCTOBER 1981

Annual Meeting

Last June, Lago management invited all employees to
meetings at the Esso Club. The purposes of these meetings
were to inform all employees of Lago’s performance in the
past year, new developments and company action plans, and
to provide an opportunity for employees to secure answers to
their questions

This was the second annual meeting held by Lago.
Management felt it was timely to test employee feelings about
the value of such meetings and what if any changes would
employees like to see

The Communications Action Team composed of employees
from various departments was asked to conduct a survey of
employee reactions

The team interviewed 107 employees from all levels and units
at Lago. The following are some of the key results of the
survey

Second level Other MPT’S
Supvsrs & and 1ste level
above Supervisors

Covered
personnel

Did you attend
Yes 80% 85% 71%

Was the session use-
ful to you
Yes 67% 79% 86%

Preferred frequency

Yearly 47% 36% 15%
More frequently 33% 36% 46%
When important

events are to be an-

nounced 20% 28% 34%



Directly R
Lago

(New investments,
Lago lookout, goals
operations,review,etc)



to 82% 81% 70%

International Develop- 9% 15% 16%
ments

(EIA/EXXON, Industry

trends)

Lago/Aruba/Develop- a 4% 7%
ments
Whole Session 9% é 7%

What other/more info
desired

Lago results & future 50% 17% 14%
outlook

(Comparison with

othert refineries facts

on gains, earnings)

Employee concerns 30% 50% 82%
(Benefits, medical,

manpower plan, job

security, wages and

salaries)

Related to Aruba 10% 28%
(Exploration, Govt.
Venezuela-relat ions,

taxes) (Continued on page 8)

ARUBA ESSO NEWS 7

Lago Planning and Supply
Organization estableci na
Coral Gables

Efectivo prome di October 1981, e Business Planning and
Supply Department na Lago a wordo oficialmente
discontinua y e Lago Planning and Supply Organization na
Coral Gables a keda estableci.

E actividadnan di control di manejo di presupuesto y
coordinashon di B.P. & S. a bai over pa Departamento
Technico y Process Department a hanja su
responsabilidadnan di coordinashon di producshon diario di
crudo, economia di refineria na corto plazo y e actividadnan
comercial y di negoshi local. E funcshonnan principal di Lago
Planning and Supply Organization ta pa duna servicio di
coordinashon comercial y di entrega entre Lago y su
clientenan, conduci estudionan economico tocante e
refineria y su organisashonnan di entrega y pa desaroya
plannan di entrega y operashon.

Senor Stu Bengtson a wordo nombra Vice President di Lago
cu responsabilidad pa e Planning and Supply Organization.
E organisashon nobo ta consisti di dos departamento, jama:e
Supply Department encabeza pa Sr. John Bell y e Longe
Range Department encabeza pa Sefor John M. Holzer.

E Supply Department tin dos divishon, e Coordination &
Planning Division y e Business Analysis Division. E
Coordination & Planning Division ta coordina revishon di
cada kwartaal di Lago su operashonnan clave pa evalua e
basenan di planificashon y determinae efectonan di gastonan
y ganashi di ahustamento di operashonnan. Tambe e ta
desaroya guianan pa gerencia pa hasi inventario di crudo y
producshon y tenee gerencia di Lago y Esso Inter-Americana
altura di e desaroyonan clave den demanda y entrega.

E divishon aki ta encabeza pa Jack Fitzgerald y ta inclui Bill
Bindeman, Senior Advisor, Steve Sayuk, Advisor Ernand de
L’Isle, Rudolf M. Jessurun y Subbaroa L. Kikeri como
Engineering Associates, Kenneth O. Booi, Senior Engineer, y
J. Paquette como Analysta.

E Business Analysis Division ta desaroya y mantene guianan
di economia di e refineria pa uso den marginal cost/value
analyses, e ta investiga economia alternativa pa varios
systemanan di operashon y entrega pa refinerianan di Esso
Inter-America, e ta duna apoyo economico na Long Range
Planning pa desaroyo di Lago su Corporate Plan,
evaluashonnan di projectonan grandi y Financial & Operating
Plan.

E divishon aki ta encabeza pa Shaun Conaty y ta inclui Ed
Griffith y Dan Harcharick como Advisors (conseherona~*
Jack H. Branlund, Senior Engineering Associates, Omar n.
Booi, Engineering Associate y Glenn A. Geerman y Antonio
Nemecek como Senior Engineers.

E Long Range Planning Department ta coordina e desaroyo di
Lago su Corporate Plan cu Esso Inter-America.

Tambe e ta identifica y formula objectivonan clave di Lago y
implementa strategianan relata na topiconan manera
capacidad y procesonan optimal di operashonnan di
refineria, identificashon di programa di invershonnan grandi,
screening initial y tempo di implementashon den
coordinashon estrecho cu Lago su Technical Department y
Exxon Research and Engineering.

Ademas e departamento aki ta identifica oportunidadnan di
invershon a largo plazo y ta participa den estudionan di
strategia a largo plazo cu tin un impacto potencial riba Lago
su operashonnan. John Holzer ta Manager di e departamento
aki cu ta inclui Jacobo S. Geerman, Senior Engineering
Associate y Loreto Kock, Senior Engineer.

*






Safe Practices and Work
Permit Rules and Procedures
now in Programmed Learning
Format

To improve on-the-job safety at Lago, the Safety Section
recently acquired a S.T.I.P. Module for use in teaching the
purposes and uses of the manual of "Safe Practices” and
"Work Permit Rules and Procedures”.

This audio-visual training program was developed jointly by
Lago’s Safety Section and the National Photographic
Laboratory Inc. of Houston. It is acomplete instructional unit,
consisting of slides of Lago’s refinery facilities,
accompanying casettes, programmed worksheet exercises
and criteria tests.

The course which provides step-by-step directions on actual
classroom administration is not intended to replace
classroom instruction, but to provide a learning basis which
the trainer can use with his own expertise.

Exercises are designed to provide immediate testing of the
knowledge acquired in the slide/tape segment. The course
has an eight-hour design. Administration time, however,
varies with individual instructor, class size and the amount of
discussion encouraged.

The program also includes a test which the instructor may use
as a pre-test to demonstrate the trainee’s grasp of
performance objectives outlined in the sessions.

This new program was initiated in July by Industrial Hygiene.
Safety Section for Lago and Contractor employees. The use
of this Program is aimed at increasing the safety awareness of
everyone working on the Lago concession.



Annual Meeting... (Continued from page 7)

Second level Other MPT’S
Supvsrs & and 1ste level
above Supervisors

Covered
personnel

Related toEIA/EXXON 10% 5% 4%

What else needed to
improve sessions?

Change Presentations 15% 13% 50%
(Simpler slides/better

audio provide handout

change timing)

Change Format 62% 67% 50%
(Smaller groups shor-

ter sessions question

answer period after

each presentation soli-

cit written questions)

What else needed to

improve sessions

Content 5
More on projects and 15% 7% -
goals

Video tape followed by

question and answer

session 8% 13%

Is management sin-

cere in efforts to com-

municate thru such

meetings?

Yes 87% 45% 32%
No 13% 52% 27%
Don't know - 3% 41%

(Continued on page 10)

ARUBA ESSO NEWS





OCTOBER 1981



Feria Cientifico ta ser teni na
November 1981

E Comite pa Feria Cientifico di Aruba a anuncia cu un otro
feria cientifico lo ser teni durante e di dos y di tres fin disiman
di November 1981 den e Cantina di John F. Kennedy School
E Feria Cientifico di Aruba pa 1981 atrobe lo ta bao direccion
di maestronan di school, cu Sr. Paul van Niel di J.F. Kennedy
School como Presidente

Reconociendo e necesidad pa duna hubentud di Aruba un
otro oportunidad pa desaroya nan talento cientifico, Lago lo
duna su completo apoyo y tambe lo financia e feria

E projectonan lo ser parti den tres categoria, basa aribae nivel
di educacion di e schoolnan

1. MAVO, ETAO y Huishoudschoolnan

2. Schoolnan pa Educacion Technico Elemental (LTS)

8. MTS y Colegio Arubano










Premionan util lo ser poni disponibel pa nadornan di
promer, segundo y tercer lugar den cada categoria, mientras
tin premionan separa pa projectonan individual y di grupo
Ademas, cada participante lo ricibi un regalo. E projectonan
lo ser juzga pa tres miembro prom di comunidad



Arubano. Mayoria di e schoolnan menciona aqui rib
designa un representante kend I t
Comite pa Feria Cientifico di /
organizacion di e feria. Estudiantes por obtene
guia for di nan representantenan di school mientras «
technico tambe ta disponible for di Lago medi
miembronan den e comite. Miembronan die t
Cientifico di Aruba ta Srs. Paul van Niel - F nte, F
Altman, lvan Kelly, C. Abbad, y miembronan di Lago R.M.!
Jessurun, E. Fingal y C.Z. de Cuba - Secretario

Departamento Technico a
Sponser Refractory Training

Recientemente e Departamento Technico a sponser un curso
di Refractory Training di cuatro dia pa emp
departamentonan Technical y Mechanical y pa er
di contratistanan. Tambe a asisti na e entrenamento aki
representantenan di refinerianan di Manref (Nicaragua) y
Rasa (San Salvador). Coordinador di e curso tabata Luis Giel











di Technical Department y e instructornan tabata Stan
Bronson y John Peterson di Exxon Research and
Engineering

Kiko ta refractory, su uso y importancia pa refinerianan di

Petroleo? Nos a acerca Luis Giel pa hanja contesta riba e
preguntanan y e a informa nos lo siguiente

Kiko ta refractories?

Refractories ta materialnan non-metalico cu ta demostra un
stabilidad fysico y quimico den lugarnan cu temperaturanan
halto unda metalnan no ta resisti. Tur e refractories tin algun
debilidad cu mester tene cuenta cunele den e disenjo. E
debilidad aki por ta poco resistencia pa intercambio rapido di
temperatura e por wordo afecta pa substancianan quimico,
corushon, etc. E resultado cu refractories den tur caso nunca
ta mes decepcionante cu nos experiencia cu aplicashon di
mayoria di metalnan

Pakiko Refractories ta wordo usa?
Condishonnan di ambiente den e equipo ta dicta ki
materialnan tin mester. Den mayoria die casonan metalnan ta
wordo usa te cu mas o menos 500°F pa preshon y den e
proceso total materialnan di refractories ta wordo usa como
un capa di protecshon pa evita cu e temperaturanan di metal
ta subi pasa lo que ta wordo considera como un maximum
aceptabel.Fuera di ta ofrece resistencia na temperaturanan
halto materialnan di refractory ta resisti hopi contra cayente,
(Continua na pagina 10)


OCTOBER 1981

Lago Helps employees and
family to prepare for Coral
Gables Move

During the week of October 19, 1981, the first group of
employees and families leaves to take up their assigments in
the newly formed Lago Planning and Supply Organization in
Coral Gables. Thus far the move to Coral Gables has been
proceeding smoothly

When employees were approached about the move to Coral
Gables a number of questions and concerns were raised.
Employees wanted to know about housing, schooling
facilities for their children and how their child would fit into
the American school system. What were Lago’s policies
governing the move? In an effort to address these questions
and make the transition smooth Lago took certain initiatives.
First, Dr. Bert Kleiman, Superintendent of the Dade County
School was invited to Aruba. Dr. Kleiman visited with officials
of our local department of Education to get acquainted with
the Aruban School System, its curriculum and the
requirements the children will have to meet upon return.
Arrangements also were made for Mr. John Grupe of Esso
Inter-America’s E.R. Department and a representative of
Stadler Associates, a real estate relocation group, to come to
Aruba to cover the orientation process in Florida with the
group and to provide them with information on real estate
rental market. On August 11, an all-day information session
was held with employees and their wives at the Esso Club. The
session covered such topics as

Orientation on the American School System in general and
the Dade County School in particular. The educational
capabilities of the Dade County System were fully explained
and private sessions held with those parents who had specific
questions, slides presentations of the Coral Gables area,
including information on available housing, costs and general
living conditions were presented. A special English course
was begun at the Seroe Colorado School for the children
moving to Florida. When the S.C. schoolyear started in
September, these children began attending classes and
commenced the orientation process to the American
educational program. At the same time, they continued their
English language classes. When they arrive in Miami and
enter the local school system they will be tested for english
proficiency and be given special training to reach a level of
proficiency permitting them to follow the normal class work
for their age group

All employees and their wives had a house-hunting trip to
Florida. Each was assigned a real estate representative who
helped them locate acceptable housing. All were able to settle
their housing problems during these visits. Interviews held
with some of the wives indicate that they are happy with the
way the move has gone thus far. "Florida has a lot to offer, alot
of activities and places for children to visit. Although itis a big
change, | am looking forward to it” said one of the wives.
Lago and EIA have coordinated the big move and are pleased
to see that many of the initial concerns have been eliminated.
The Company is well aware of the stresses and problems such
moves can present and recognizes the need to minimize them.



Lago Planning... (Continued from page 1)

operating/supply modes for IEA refineries, provides
economic support to Long Range Planning for development
of Lago’s Corporate Plan, major project evalutions and
Financial & Operating Plan.

This division is headed by Shaun Conaty and includes Ed
Griffith and Dan Harcharick as Advisors, Jack H. Branlund,
Senior Engineering Associate and Glenn A. Geerman and
Antonio Nemecek as Senior Engineers.

The Long Range Planning Department coordinates the
development of Lago’s Corporate Plan with EIA. It also

ARUBA ESSO NEWS 9

identifies and formulates key Lago objectives and
implementation strategies related to such issues as: optimum
sizing/processing capability of refining operations; major
investment program identification, initial screening and
implementation timing in close coordination with Lago’s
Technical Department and Exxon Research and Engineering.
In addition this department identifies long range investment
opportunities and participates in Longe Range Strategy
studies potentially impacting on Lago operations. John
Holzer is the Manager of this unit which also includes Jacobo
S. Geerman, Senior Engineering Associate and Loreto Kock,
Senior Engineer.



Reunion Annual... (Continua for di pagina 4)

Second level Otro MPT’s Personal
Supervisors y y 1st level cubri pa
esnan mas halto Supervisors contracto

Relashona cu IEA/Exxon 10% 5% 4%
Kiko otro por drecha e

seshonnan

Cambia presentashonnan 15% 13% 50%

Slides simpel/mihor posi-
bilidad pa scucha

duna un folleto

cambia e ora di presenta-
shon

Kiko otro por drecha e
seshonnan (continua)

Cambia e tamanjo di 62% 67% 50%
gruponan y di seshonnan

Gruponan mas chiquito
Seshonnan mas cortico
Duna oportunidad pa hasi
pregunta y hanja con-
testa despues di cada
presentashon

Pidi pa pregunta por
escrito

Contenido

Mas concentra riba por- 15% 7% -
jectonan y objectivonan

Presenta video tape sigi 8% 13% =
door un seshon di pre-
guntanan y contestanan

Gerencia ta sincero den
nan intento pa comunica
pa medio

di e reunionnan aki

Si 87% 45% 32%
No 13% 52% 27%
Mi no sa - 3% 41%

E Communications Action Team recientemente a discuti e
resultadonan cu gerencia di Lago. Claramente cu hopi bon
proposishonnan a wordo hasi y esakinan lo wordo tuma na
cuenta.

E resultadonan ta mustra cu aunque tin lugar pa mehorashon
e mayoria di empleadonan ta hanja e seshonnan di valor.


10 ARUBA ESSO NEWS



ARUBA SCIENCE FAIR
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Science Fair to be held in
November, 1981

The Aruba Science Fair Committee announced that another
science fair will be held during the second and third weekends
in November, 1981, in the John F. Kennedy School Canteen.
The 1981 Aruba Science Fair will again be under the direction
of school teachers, with Paul van Niel of the J.F. Kennedy
School as Chairman.

Recognizing the need of providing Aruba’s youth another
opportunity for developing their scientific talents, Lago will
give its full support and also finance the fair.

The projects will be divided into three categories based on the
level of education of the schools:

1. MAVO, ETAO and Home Economics Schools

2. Schools for Lower Technical Education (LTS)

3. MTS and Colegio Arubano

Useful prizes will be made available for first, second and third
place winners in each category, with separate prizes for
individual and group projects. In addition, each participant
will receive a gift. The projects will be judged by three
prominent members of the Aruban community. Most of the
schools mentioned above have nominated a representative
who will work closely with the Aruba Science Fair Committee
in planning and organizing this fair. Students can obtain
advice and guidance from their school representatives, while
technical advice is also available at Lago through its members
on the committee. Aruba Science Fair Committee members
are: Paul van Niel - Chairman, R.H. Altman, Ivan Kelly, C
Abbad, and Lago members R.M.M. Jessurun, E. Fingal and
C.Z. de Cuba - Secretary



Management II...

subordinates helping him identify the areas for improvement
and action planning

The newly formed Organization Improvement Steering
Committee is reponsible for monitoring the overall
coordination of Management || with other Organization
Improvement goals and activities. Workshops and action
planning will continue through 1982 expanding to include all
supervisors and professional personnel. Future activities will
increasingly involve all employees

(Continued from page 2)



Annual Meeting. . .

The Communication Action Team recently discussed these
results with Lago managenment. Clearly, many good
suggestions have been offered and will be considered
From the results, it is apparent that while there is room for
improvement, the vast majority of our employees find the
sessions of value

(Continued from page 8)

OCTOBER 1981

Practicanan di Seguridad y
Reglamentonan y Procedimento

di Permit pa traha awor den
Systema di Ensefianza
Programa

Pa mehora seguridad na trabao den Lago, Safety Section
recientemente a obtene un programa di entrenamento yama
S.T.I.P. cu por wordo usa pa sinja e propositonan y uso die
Manual di Safe Practices y Work Permit Rules and
Regulations Procedures

E programa Audio-Visual di entrenamento aki a wordo
desaroya conhuntamente door di Lago su Safety Section y
National Photographic Laboratory Inc. of Houston. E ta un
unidad di instrucshon completo, consistiendo di slides di
Lago su facilidadnan di refineria, acompanja di casettes
ehercicionan programa y criteria test

E curso cu stap pa stap ta duna direcshon con pa administrele
den klas, su intenshon no ta pa reemplaza instrucshon den
klas, pero pa duna un base di ensejanzz >
hunto cu su propio conocemento. E
duna inmediato checkmento di
partinan di slide y tape. Ecurso tad ordo dunad
ocho ora. Su administrashon, sin embargo, t aria

instructor, grandura di e klas y e cantidad di discusion cu t

ser encurasha

Dene programa ta inclui tambe un test cue instructor por usa






a fo





com un test adelanta pa demonstra cu e trainee a compron
e obhetivonan cu ta worde instrui den e seshonnan
E programa nobo aki a ser inicia na Juli door di Industrial

Hygiene/Safety Section pa empleadonan di Lago y
contratista. Uso di es programa aki ta pat tur hende cut



traha riba e terreno di Lago bira mas conciente di seguridad

(Continua for di pagin

Refractories .. .

gastamento, erushon y corushon den hopi aplicashonnan
unda metalnan ta inadecuado. Sin uso di e refractories
perdida di cayente den fornonan boilernan y cierto equiponan
lo ta economicamente inacceptabel. Ademas sin esaki ¢
intregridad total di e construcshon no por wordo adquiri



Importancia di Refractories den Industria Petrolera.

Den refinerianan manera e di nos unda ta necesario pa
mantene e cayente di e temperaturanan halto, refractories ta
di hopi importancia. Tin diferente productonan di
refractories, mayoria di nan ta specificamente disenja pa
resisti na e condishonnan di operashon especifico
Fabricantenan, consumidornan y e American Society for
Testing and Materials (ASTM) tur ta clasifica refractory, pero
cada un na un manera diferente. Exito cu refractories ta
depende di e calidad di e productonan, selecshon apropia
preparashon propio, keitamento, inicial y condishonnan di
operashon. E meta di e programa di entrenamento tabata pa
tene esnan cu ta traha cu refractories den refineria na altura di
e ultimo desaroyonan den refractories



(Continua for di pagina 2)

Controllers reorganiza...

Cambionan den Community Services:

E funcshonnan relaciona cu servicio general a wordo
combina bao di un divishon Printing Plant, Telex, Mail y
e grupo di Secretarial Services cu tabata forma parti di
MCS & Offices Services Division a wordo traslada pa
community Services Division. E division ta jama awor
General Division y Sr. Gene Goley ta Division
Superintendent





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