The Relationship of Internal Communication with Development Officers' Role Ambiguity and Role Conflict

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Material Information

Title:
The Relationship of Internal Communication with Development Officers' Role Ambiguity and Role Conflict An Exploratory Study
Physical Description:
1 online resource (106 p.)
Language:
english
Creator:
Hong, Cheng
Publisher:
University of Florida
Place of Publication:
Gainesville, Fla.
Publication Date:

Thesis/Dissertation Information

Degree:
Master's ( M.A.M.C.)
Degree Grantor:
University of Florida
Degree Disciplines:
Mass Communication, Journalism and Communications
Committee Chair:
KELLY,KATHLEEN S
Committee Co-Chair:
FERGUSON,MARY A
Committee Members:
HON,LINDA L

Subjects

Subjects / Keywords:
ambiguity -- communication -- conflict -- role
Journalism and Communications -- Dissertations, Academic -- UF
Genre:
Mass Communication thesis, M.A.M.C.
bibliography   ( marcgt )
theses   ( marcgt )
government publication (state, provincial, terriorial, dependent)   ( marcgt )
born-digital   ( sobekcm )
Electronic Thesis or Dissertation

Notes

Abstract:
In higher education fundraising, the role of development officers continues to evolve. With a greater need to raise money and the increasing complexities of their organizations, development officers are required to not only raise gifts, but also to assist in organizational functions and to assume administrative responsibilities. Practitioners have indicated that as a result, role ambiguity and role conflict may exist among development officers. For example, some senior development officers are torn between raising money and carrying out management duties. The current study begins with research into the organizational roles of development officers, as well as their perceptions of role ambiguity and role conflict. The study indicates that in a decentralized but centrally coordinated public university foundation, development officers, regardless of their salary source, share similar pattern in carrying out their organizational roles. Besides, they all have low levels of both role ambiguity and role conflict. To further explore the issue, this study also examines the relationship of internal communication with role ambiguity and role conflict. It is found that all development officers have positive evaluations towards internal communication of the university foundation studied. Results also reveal that internal communication content and communication flow are related with role ambiguity and role conflict.
General Note:
In the series University of Florida Digital Collections.
General Note:
Includes vita.
Bibliography:
Includes bibliographical references.
Source of Description:
Description based on online resource; title from PDF title page.
Source of Description:
This bibliographic record is available under the Creative Commons CC0 public domain dedication. The University of Florida Libraries, as creator of this bibliographic record, has waived all rights to it worldwide under copyright law, including all related and neighboring rights, to the extent allowed by law.
Statement of Responsibility:
by Cheng Hong.
Thesis:
Thesis (M.A.M.C.)--University of Florida, 2014.
Local:
Adviser: KELLY,KATHLEEN S.
Local:
Co-adviser: FERGUSON,MARY A.
Electronic Access:
RESTRICTED TO UF STUDENTS, STAFF, FACULTY, AND ON-CAMPUS USE UNTIL 2015-05-31

Record Information

Source Institution:
UFRGP
Rights Management:
Applicable rights reserved.
Classification:
lcc - LD1780 2014
System ID:
UFE0046858:00001