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Group Title: Annual report, University of Florida Career Resource Center
Title: Annual report
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Title: Annual report
Series Title: Annual report
Physical Description: Serial
Language: English
Creator: Career Resource Center, University of Florida
Publisher: Career Resource Center, University of Florida
Place of Publication: Gainesville, Fla.
Publication Date: 2003-2004
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Bibliographic ID: UF00091012
Volume ID: VID00004
Source Institution: University of Florida
Holding Location: University of Florida
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Table of Contents
    Front Cover
        Page 1
    Introduction
        Page 2
    Table of Contents
        Page 3
    Main
        Page 4
        Page 5
        Page 6
        Page 7
        Page 8
        Page 9
        Page 10
        Page 11
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        Page 15
        Page 16
        Page 17
        Page 18
        Page 19
        Page 20
        Page 21
        Page 22
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        Page 24
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        Page 29
        Page 30
        Page 31
        Page 32
        Page 33
        Page 34
        Page 35
        Page 36
        Page 37
        Page 38
        Page 39
        Page 40
        Page 41
        Page 42
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        Page 44
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        Page 47
        Page 48
Full Text


University of Florida
Career Resource Center
A Division of Student Affairs


EPOR

2003-2004


Wayne


Wallace, Ph.D.
Director


Editor
William V. Carnes, M.A.
Associate Director for Operations Support


University of Florida ~ Career Resource Center
P.O. Box 118507- CR-100 J. Wayne Reitz Union
Gainesville, Florida 32611-8507
(352) 392-1601 FAX (352) 392-3810
www.crc.ufl.edu






nil ey.diAnnual2003-2004
www.crc. fl.edu Repor2003-2004








INTRODUCTION

This Annual Report details the period from
September 2003 through August 2004, except
where noted. Activities, personnel changes,
organizational structure, and important events
fall within that time frame in order to make this
Report a reference book of CRC programs for
key UF staff, faculty and interested parties.

Statistics on activities, relationships of those
statistics to past data, and the conclusions
derived therefrom are from the Fall 2003, Spring
2004 and Summer 2004 (A, B and C) semesters.

This period generally encompasses the
traditional "2003-2004 Academic Year," a time
frame chosen to make this report compatible
with traditional methods of viewing this
university's academic production.

An exception is the organizational chart,
which depicts the Center's structure as of the fall
of 2004, the time of the report's completion.


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TABLE OF CONTENTS

Executive Sum m ary ........................................................................................................ 4
Highlights of 2003-2004.......................................................................................... 4
Career Resource Center Staff ........................................................................................... 8
Program s of Distinction ................................................................................................. 9
Career Resource Center Mission & Objectives.......................................... .......... ... 13
On-Campus Liaison Activities ................................................................................... 15
Career Developm ent Staff ........................................................................................... 23
Career N etw works Staff .................................................................................................. 29
Experiential Education Program s ........................................................................... 29
Em player Relations ................................................................................................. 32
Career Events ........................................................................................................... 34
Career Fair Descriptions ......................................................................................... 34
Director, Information Technology, and Operations Support................................. 36
Staff Professional A activities .......................................................................................... 42


GRAPHS & CHARTS

A Sum m ary of Key A activity .......................................................................................... 7
B. Career Development Snapshot .............................................................................. 24
C. Cooperative Education Demographics ................................................................ 31
D. Cooperative Education by Academic Major ...................................................... 31
E. On-Campus Interview Statistics ................................................................................. 32
F. Gator CareerLink Job Postings ........................................................................ 33
G. Gator CareerLink Demographics ........................................................................... 33
H. Gator CareerLink Colleges ................................................................................ 33
1. Career Day Programs ~ Employer & Student Participation .............................. 35
J. Organization of the Career Resource Center ~ October 2004........................ 48


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Ann-a 2003-2004
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EXECUTIVE SUMMARY


"The 2003-2004 academic year was a continuation
of the string of years which reflected a weakened job
market for college graduates. No university in the
country seemed to have been spared, with reductions
in recruitment running over 50% from recent peak
years. More of our students looked to graduate school
as an option, or otherwise delayed entry into the
marketplace.
"It was also a year of continued technological
development, addressing an e-commerce solution for
career fair registration by contracting with Symplicity.
Gator CareerLink ramped up this year with with over
11,000 registrants in a new data management system,
promising to improve employer and candidate
connectivity.
"This generation of students with an affinity
for technology, continues to reshape the
employment process. The majority of our
students will now use web-based
resources to identify and connect with
prospective employers. Likewise, the
majority of employers presently, or will CUS
very soon, use web-based application
systems for all graduates. The
'networked' process of identification will ra l
likely impact the rationale for employers
to travel to Gainesville as often as they have
done so historically. The paradigm shift I&
continues to evolve with the utility and
power of the web.
"Within the Center, as fully described at the end of
the highlights segment, we continued to experience
turnover among both junior and senior staff. The
quality level of our employees is extremely high, their
productivity and leadership superb, but pay and
advancement options are just not competitive within
the CRC. A serious injection of resources will be
required to halt this treadmill, which drains energy and
quality of service.
"On the horizon, the economy is appearing to grow,
and good signs are already emerging. The Division of
Student Affairs has a new vice president and the CRC
will be ready to move on to the next academic year of
opportunity."


'allace, PhD
Director
4


This Year's Highlights

Gator CareerLink

After a year of wrestling with the usual
software "teething problems" with NACELink,
a.k.a. Gator CareerLink here in the CRC, virtually
all of the knotty technical and procedural issues
have been worked out by such tenacious and
dedicated folks as Saranette Williams, Kimberly
Raymond, Rick Sayers, Heather White, Rachel Spier,
Nancy Leitner, Judy Arzie, Phyllis Pena, Kevin
Guthrie, and many more unsung heroes and
heroines who kept the CRC and the new interview
management program on track and the customers
happy.

i As described in more detail in the
* Recruitment Activity section on page
29, a maximum effort was made to
increase student participation and
registration in Gator CareerLinko,
IERS and by July those efforts were
rewarded with over 11,000 students
from a full spectrum of colleges -
including Dentistry, Law, Medicine,
and Veterinary Medicine! registered
with us. A major portion of that success
was due to the hard work of the Career
Networks Group staff, but some credit
also goes to the attractiveness of the Gator Career
Planner (see page 37), which was given free to
every student who registered with the Center or
who was already in the system.

Recruiting

Although faced with the same sluggish
economy as other institutions, the CRC was able
to detect a positive upswing in some facets of the
recruiting process. Although this academic year
the number of on-campus interviews declined
slightly (Chart E on page 29), a steady trend begun
more than five years ago as recruiting
methodologies shifted with the changing
technology, toward the end of the reporting period
and into late 2004 more employers became
interested in Career Showcase, our major career
fair, and in arranging for future interviews. To get
a bit ahead of our timeline, at the Fall 2004 Career
Showcase there was a significant upswing in
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Annal 2003 2004
Report VJ-VL


employer attendees, although accompanied by a
decrease in student attendance more data and a
detailed assessment of that phenomenon will be
published in next year's Annual Report.

The efforts with Gator CareeLink, described
above, and the significant increase and academic
diversity of the students registered in the system,
portends an increase in student interest, especially
in view of a number of published forecasts of a
rebounding economy and increases in hiring by
many corporate sectors. The CRC will be
emphasizing the recruitment of companies to come
to UF and hire "Gators," as well as developing
programs to enlighten and inform our students
about the possibilities.

"Destinations"

This is an innovative and widely adaptable
survey program developed by the IT section of the
CRC with potential application throughout the
University of Florida and beyond. Thanks to the
creativity, expertise and hard work of Bill Lewis,
Akhil Karkera (who departed in December 2003
to accept an engineering position with Microsoft),
Narasinha Kamat, Akshay Rao, and a special thanks
to Dr. Marc Hoit, College of Engineering, for his
encouragement and support.

This is a comprehensive and very adaptable
surveying tool was originally designed to replace
the typical paper-based exit surveys, but
"Destinations" quickly evolved into an all-purpose
surveying tool that will allow colleges and
departments to generate enumerable surveys in
various formats.

"Destinations" surveys can collect customized
demographic, unit specific, and post-graduation
plan information from recent graduates or alumni,
or gather anonymous information for program,
event or individual assessment. Users can
personalize sections of the survey as required.
Results of the surveys can be far-reaching, including
curriculum improvements, career and educational
planning for current students, enhancement of
student services, and support to accreditation
requirements.

A more complete description of "Destinations"
and its potential may be found on pages 34-35 of
this report.


Staffing Issues

This year, one common denominator that
affected the Center, its staff cohesiveness, and
continuity of programs, was the turnover of many
key staff members, something we finally brought
reasonably under control near the end of this
reporting period.

It all began in August 2003, in the Career
Development Group, when Lisa Severy, our
Associate Director for Career Development,
departed to assume the directorship of the career
Center at the University of Colorado at Boulder.
She was replaced by Helda H. Montero, who served
as interim Associate Director during the national
search process that fall, and to fill her vacancy as
Assistant Director for Career Education we hired
graduate student Denis Flanigan as interim.

The decision was made in October to hire Dr.
Stevie L. Honaker, then at the University of
Alabama at Tuscaloosa, where she had established
and was serving as the Director of the College of
Commerce & Business Administration Career
Center. She joined our staff on January 2, 2004.
As a result of that hiring decision, Helda Montero
opted to resign from the CRC to devote more
attention to her PhD work.

This was followed very shortly by the
resignation of Elaine Casquarelli, Assistant Director
for Graduate Services, who accepted a faculty
position at Santa Fe Community College. With that
vacancy, and with the expiration of Denis
Flanigan's interim appointment in late spring, we
were faced with two vacancies in just the Career
Development Group to fill in 2004.

In early 2004 Richard D. Sayers, Associate
Director for Career Networks, announced his
departure on February 5th to go into investment
consulting field. In his place we appointed
Saranette M. Williams (at the time Saranette D.
Miles she was married the following May), our
Senior Assistant Director for Employer Relations,
again on an interim basis while we conducted the
obligatory (for associate director or higher)
national search.

At this same time, we finalized plans to at last
fill a vacant assistant director line that had been
temporarily occupied by Kevin Guthrie since the
fall of 2003. Kevin served with distinction as our


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Anna '2003 2004
Report V J-VL


Gator CareerLink Coordinator, and provided
much-needed customer service assistance and
troubleshooting of the new system.

In summary, by the spring of 2004 we were
faced with the task of filling one associate director
and three assistant director positions, which we
very quickly and expeditiously accomplished.

Thomas J. Halasz, late of the Duke University
Career Center, was hired as the new Associate
Director for Operations Support, a position very
similar to that he held at Duke. At about the same
time, we hired two May 2004 graduates from the
Indiana University Higher Education & Student
Affairs graduate program: Lindsay C. Seaborn, for
the newly-defined position of Assistant Director for
Employer Relations & Special Projects, and Jennifer
R. Sokas, as our Assistant Director for Career
Education. All three started on June 21, 2004!

Then, in June 2004, Rachel Spier, one of our
Assistant Directors for Experiential Education,


announced her departure in July to accept a similar
position at Dickinson College, Carlisle,
Pennsylvania. That position remained unfilled as
this reporting period closed.

In support staff changes, Claudia Grant, who
had served as our Credentials Manager since the
summer of 2003, left the Center in late fall, to be
replaced by Sarah Dowell, who in turn chose to
depart in early 2004. This position's duties have
been absorbed by other staff members or student
assistants.

Finally, our Client Services Coordinator Position
was filled by Lydia Golden in the summer of 2003,
and she remained with us until the early spring of
2004 she was replaced by Maggie Pelkey the
following July.

In all, it's been something of an upheaval and
disruption of many of our programs, but we are
getting back on track and should have all positions
filled this coming academic year.


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dAnnual2003 2004
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Chart A Summary of Key Activity 2003-2004

CRC Traffic
General CRC Visitors.................................... 128,999
-- Library Visitors ................................................. 66,349
"Cybertraffic"- Visits to CRC website.... 13,600,000

Student Services
Advising & Walk-in Appointments ................... 818
Scheduled Counseling Appointments ............... 480
Walk-in Counseling Appointments ................ 724
Group Counseling Attendees ............................. 33
Resume Medic ~ Number of Critiques ......... 1,398
CRC Workshops
Workshops Presented.................................... 69
Attendance .................................................. 1,606
Employer-Hosted Workshops
Workshops Presented ...................................... 12
Attendance ..................................................... 223
Presentations/Outreaches/Other Events
Individual Events ........................................... 167
A attendance ................................................ 11,103

Career Networks/Employment Activities
All Career Events
Employer Participants ................................... 645
Student Attandance................................... 11,638
On-Campus Interviews
Em ployers........................................................ 299
Interview Schedules ........................................ 789
Individual Interview Appointments.......... 7,206
Cooperative Education Participants.................. 98
Experiential Education Listings...................... 2,478

Programmatic Activities
Academic Courses SLS-2301 and -2302
Number of Sections ......................................... 8
Students ........................................................... 264
Mock Interviews Conducted .............................. 460
Gator Launch Program Participants.................... 43
Credentials Requests Processed..................... 1,080
PREVIEW 2004 (total attendees)
Freshm en ..................................................... 6,784
Transfer Students ....................................... 1,800


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TEAM CRC STAFF OCTOBER 2004



Unda Adams + Office Manager

Judith Arzie + Experiential Education Coordinator

William V. Carnes, M. A. + Associate Director for Operations Support

David J. Cortes, B. A. Computer Support Specialist

Lauren Pasquarella Daley, M. S., NCC, IMH + Assistant Director for Graduate Services

Farouk Dey, M. Ed., M. B. A. +Assistant Director for Career Development

Nadene Francis, B. S. + Assistant Director for Public Relations

Thomas J. Halasz, M. Ed. + Associate Director for Career Networks

Stevie L Honaker, Ph. D. + Associate Director for Career Development

Narasinha Kamat, B. S. + Computer Programmer Analyst

Nancy Leitner, A. A. + Information Specialist

William K. Lewis, A S., MCP, MCT + Assistant Director for
Systems Management & Development
Maggie Pelkey, B. A. + Client Services Coordinator

Phyllis Peha + Scheduling Coordinator

Kisa Pendergrass, M. Ed. + Assistant Director for Diversity Programs

Kimberly Raymond, M. A. + Assistant Director for Employer Relations & Client Services

Lennette Reshard + Resource Information Manager

Lindsay C. Seaborn, M. S. + Assistant Director for Employer Relations & Special Projects

Jennifer R. Sokas, M. S. + Assistant Director for Career Education

Lucas Wall, M. A. + Assistant Director for Career Events

Wayne Wallace, Ph. D. + Director

Heather B. White, M. S. + Assistant Director for Experiential Education

Saranette M. Williams, M. A Ed. + Senior Assistant Director for Employer Relations








Ann ua2003-2004
Report VJ-VL


PROGRAMS OF DISTINCTION


THE CAREER EXPLORATION
COMMUNITY AT GRAHAM HALL


The Career Resource Center and the
Department of Housing and Residence Education
(DHE) at the University of Florida teamed up to
create a living-learning community to enhance the
students' experience by providing a supportive and
interactive environment where residents have the
opportunity to explore their interests, passions,
skills, abilities and potential majors and careers.

A committee chaired by Farouk Dey and Diane
Porter, Housing, determined that the objective of
the Career Exploration Living-Learning Community
Program is to create a supportive and educational
environment that facilitates the career exploration
process for first year students at UF. The goals of
the program are to:

1. Provide first year students with tools and
resources to learn how to make rational and
thoughtful career and life decisions.
2. Help students become more aware of
themselves, the world of work, and how their
current decisions impact their future.
3. Assist first year students in making a career
development plan.
4. Promote involvement with the campus
community through residence hall activities,
student organizations, and interaction with
faculty, staff and other students.

The pilot program was very successful. Thirty
students registered for the SLS course, taught
principally by Farouk Dey, except as indicated. This
course included interactive activities and employer
panels that facilitated the exploration process:

Pathways to Passion, September 1, 2003.
The Game of Life: Life and Work Values,
September 1, 2003.
Orientation to the CRC Library, September
15, 2003.
Test Your Interests: Strong Interest
Inventory, September 29, 2003.
The Perfect Career Match for Your
Personality: MBTI, October 13, 2003. (Diane
Porter, Housing)
Dessert Potluck Social, October 15, 2003.
Get Connected to the World of Work:


Informational Interviewing, October 27,
2003.
Employer Panel Reception, November 10,
2003. (Various CRC professionals)
Career Decision Making, December 1, 2003.
Experience Pays: Internships and Co-ops,
January 14, 2004. (Rachel Spier)
Resumes That Get Interviews, February 4,
2004.
Interviewing for Success, March 3, 2004.
Negotiating Salary & Benefits, April 7, 2004.

The CEC Program continues to grow, and
Housing has received many requests from
prospective students and their parents about the
CEC Program.

GATOR LAUNCH PROGRAM

The Gator Launch Minority Mentoring Program
is designed to provide career development and
career mentoring opportunities to minority
students at UF. Gator Launch focuses on career
development and career mentoring. The Assistant
Director for Diversity Programs and the Graduate
Student Program Coordinator collaborate to recruit
UF students and mentors from the Gainesville and
surrounding county community to participate in
the program. This was the third full year of Gator
Launch.

After submitting applications, nearly 70
students underwent an interview screening
process with the Gator Launch Coordinator, from
which about 49 students were selected to
participate. Forty-three committed for the fall 2003
semester, including 33 African-American students,
four Hispanics, and four Asian-American/Southeast
Asian students. Out of all these students, two also
classified themselves as multiracial. There were
seven males and thirty six females in the group.

Students and mentors were officially
introduced to one another during the Opening
Banquet on October 6, 2003. Mentor and mentee
agreements were distributed and reviewed by each
mentor-mentee pairing and returned to the Gator
Launch Coordinator. Both student and mentor
were expected to take proactive steps to set up
mutual agreements on how both parties can best
benefit from the relationship.


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Ann ua2003-2004
Report VJ-VL


Each semester, students and mentors were
required to make frequent contact via face-to-face
interations (lunches, site visits, etc.), phone and e-
mail. Students also participated in bi-weekly
seminars on Monday evenings throughout the fall
and spring semesters where the following career
development topics were presented and discussed:
skills, values, interests and personality types using
the Myers-Briggs Type Indicator and the Strong
Interest Inventory; interviewing techniques,
preparing for graduate school, internships,
decision-making, diversity in the workplace, and
dining/business etiquette.

In the fall, Dr. Daniel Omotosho Black visited
our program to discuss passion and purpose in
career decision making. He is a professor of English
and African-American Studies at Clark-Atlanta
University. In the spring, we invited Dr. Norman
M. Davis to speak to our students about diversity
in the workplace. He is currently an associate
management professor at Albertus Magnus College
in New Haven, Connecticut.

On April 13, 2004, the Gator Launch spring
banquet was held the Reitz Union Grand Ballroom,
where 50 students and employers celebrated the
success of another year and reflected on the year's
activities, while also recognizing our students and
mentors. Dr. Samuel L. Wright, Senior Assistant
Dean of Student Relations at the University of
South Florida, was our guest speaker. He addressed
the students in a very jovial yet assertive manner,
highlighting the importance of continued
participation in these types of programs, and
encouraging them to continue to aim high in their
pursuits and not forget from whence they came.

This year we distributed tokens of appreciation
to all of our mentors. One mentor was selected as
Mentor of the Year. We also recognized two
students, one receiving an Award of Excellence
and the other was chosen Student of the Year.

THE GAINESVILLE
CHAMBER OF COMMERCE PROJECT

During the 2003-2004 academic year,
Experiential Education implemented a joint
program with the Gainesville Area Chamber of
Commerce. The concept for this program began
in response to the growing interest in internships
in the local Gainesville area. After meeting with
representatives from the Chamber, Experiential
Education hired two volunteer students to carry


out plans to develop the program. The students
held an information session for employers, which
drew close to 30 interested employers. Many
employers were anticipating beginning fledgling
internship programs and had questions regarding
salaries and payment for interns, structure of
programs, and logistical considerations for hiring
students.

In the fall of 2003, 44 new listings were input
by Experiential Education staff members. The
listings are representative of a diverse pool, ranging
from marketing, journalism, and public relations to
exercise, sports science and cardiology.

The spring of 2004 drew 37 new listings from
the Gainesville area. Mirroring the fall offerings,
opportunities ranged from health to public
relations. Some 250 students submitted resumes
for these positions.

IDS 2935 INTERNSHIP SEMINAR

Research indicates that the most effective
programming for college students allows them to
both engage in their learning and reflect on their
experiences. Additionally, the National Association
of Colleges and Employers (NACE) states that
internships should be strictly monitored and should
incorporate an element of active reflection.

In order more closely align with NACE's
standards, the Experiential Education group
designed a credit-bearing course for students
interning in the Gainesville area. Through this
course, the staff monitored the students' growth
and provided opportunities for the recommended
reflection.

Expected learning outcomes were established
prior to the implementation of the course. Students
were expected to develop skills in the following
areas: self-assessment, self-directed learning,
values integration, career exploration, and
professional development. The curriculum
encouraged and facilitated the learning in these
areas, and the class was designed to allow students
to share with, question, and learn from one
another.

Pre- and post-assessments, written assign-
ments, in-class discussion, and portfolio
development measured students' performance and
learning. The pre- and post-assessments measured
students' progress toward each of the expected


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Ann ua2003 2004
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learning outcomes, while the written assignments,
discussion, and portfolio assisted students'
reflection throughout the semester.

Nine student interns participated in the course.
Students interned in advertising, health, and
religion, and represented both for-profit and not-
for-profit industries. In seven of 15 categories, more
students believed their confidence level had
increased than had decreased or remained the
same (writing, flexibility, creativity, analytical
ability, comfort with word-processing, and
understanding the requirements of their field). The
table below right displays the post-test results.

In further questions,
four of the students Nu,
reported going from Cl
Skill Incre
"unprepared" to
"prepared" to enter the OralCommunications 2
workplace upon Writing 4
completion of their Teamwork
Initiative/Independence 1
internship. Additionally, Leadership 4
four students reported Independent Learning 4
they no longer felt Effective Interaction 3
anxious about entering Flexibility
Creativity 4
their career fields. Three Assertiveness 3
students were offered AnalyticalAbility
positions at their Appreciation
internship sites, and one for Diversity *
Comfort with Technical
of the students accepted Equipment 4
the offer. Comfort with Databases,
Word Processing and
THE S.M.I.L.E. Spreadsheets 6
PROGRAM Understanding of
PROGAM Requirements for Field 9

Incomplete data
SMILES are universal. Incomplete data
Likewise, nervousness,
anxiety, doubts, confusion and fear about the
interviewing process can create universal reactions
when individuals think about interviewing. The
SMILE Program was designed to create an
environment in which students could ease those
apprehensions in a culture of interactivity, support,
sharing, and growth. Recognizing the need to
develop and enhance the interviewing skills of
students, The S.M.I.L.E. ("Sharpening My
Interviewing to Lure Employment") Program was
implemented to actively engage students in the art
of interviewing and equip them with techniques
and strategies to have a successful interviewing
experience.


Throughout the fall 2003 and spring 2004
academic year, many CRC staff members, several


CRC graduate & student assistants, as well as
numerous volunteers contributed their time,
creativity, resources, and services to make the
program successful. Bill Lewis, Akhil Karkera, and
Naren Kamat from Information Technology were
especially instrumental in evolving the registration
process by making it automated to increase
efficiency and making the process interactive and
simple to use for students to register as well as
access relevant SMILE materials.

In addition, the IT Group created a SMILE
members' area (www.crc.ufl.edu/smile), where
registrants could login and navigate through the
various interviewing
Resources. They also


provided specialized
administrative functions
to structure SMILE
sessions each semester
and to capture data for
registration, attendance
and workshop (session)
records.

Facilitators Linda
Adams, Jessica Beh-
moiras, Farouk Dey,
Lydia Golden, Amber
Paul, Claudia Salgado,
Rachel Spier, Lucas Wall,
Heather White, and
Kimmy Raymond
conducted 20 two-hour
interactive sessions over
the course of the
academic year.


Fall 2003

The fall 2003 program consisted of weekly
interactive group sessions that took place over a
period of two months. The sessions included topics
addressing:

* Powerful Interviewing
* Two-Minute Commercials
* Researching A Company
* Different Types of Interviews
* Group Interviews and Difficult Interview
Questions

Of the 166 individuals registered for S.M.I.L.E.S.
in the fall, 124 completed the program.


Q11


mber of Students Experiencing
change in Level of Confidence
ased Decreased Same Level

2 5
3 2
2 6
2 6
0 5
1 4
1 5
1 3
2 3
2 4
2 0

3 2

1 4


0 3

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Annal 2003 2004
Report VJ-VL


Spring 2004

The spring 2004 program consisted of weekly
interactive group sessions that took place over a
period of two months. Based on the feedback from
the fall program evaluations, the sessions were
restructured to include topics addressing:

* Powerful Interviewing
* Marketing Yourself and Your Two-Minute
Commercial
* Using Company Information in the Interview
* Types of Interviews (Behavioral/Situational,
Phone, Stress, Case Study, Presentation)
* Group Interviews and Difficult Interview
Questions

This semester, 248 individuals registered for the
program and 235 participants completed it.


The SMILE Program had an 89% increase in
participants who completed the program from fall
2003 to spring 2004, so the spreading of smiles
has certainly begun at the University of Florida
Career Resource Center.

This year, of those attending who identified
themselves by gender, 50% were women and 47%
were men. Of those participants, the top five
colleges represented were Engineering (31%),
Business Administration (27%), Liberal Arts &
Sciences (21%), Journalism & Communications
(6%), and Agriculture & Life Sciences (4%).

Some 46% of the attendees were to graduate
in the spring or summer of 2004, 10% to graduate
in December 2004, 13% in spring or summer 2005,
and 8% of the group were spring or summer 2007
who were planning ahead for their career success!


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Ann ua2003-2004
Report VJ-VL


CAREER RESOURCE CENTER MISSION & OBJECTIVES


"The mission of the Career Resource Center is to provide comprehensive, state-of-the-art
resources and services for our students and alumni to assist them in meeting their needs
relative to career development, career experiences, and employment opportunity for the
mutual benefit of employers and the University of Florida community. "


In general terms, the University of Florida has
set forth the following policy with regard to the
Career Resource Center vis-a-vis the university and
its student population.

Career planning is acknowledged to be an
essential part of each student's academic program.

Participation in an experiential education
program, when compatible with other academic
requirements, is an option of each student.

Employment assistance is an integral part
of each student's existing progression from an
academic program.

It is the intent of the university that these
programs be designed and conducted with the
objective of motivating students to seek higher
academic achievement by the integration of career
and academic planning in a total educational
program.

The Career Resource Center (CRC or Center)
is the centralized office responsible for the
planning, operation, administration, and fiscal
accountability for such programs as may be needed
to provide the herein described services to students
and alumni of the University of Florida, with the
exception of specific colleges and graduate degree
areas.

MISSION

General

Consistent with Student Services philosophy,
the mission of the Career Resource Center is stated
above. Successful completion of that mission is
predicated upon the following student
responsibilities:

Exploring interests, skills, values and lifestyle
preferences as a part of the career choice process.


Learning to use career decision-making
strategies in vocational, academic and job
selection.

Matching experiential education
opportunities with academic requirements.

Researching and matching labor market
indicators that best correspond with learned
academic skills, work experience, and personal
attributes.

Developing job search skills, interview
techniques and resumes.

Participating in employment interviews and
identifying employment options.

Legal Responsibilities

The Center is responsible to the University of
Florida regarding its legal obligations and
limitations imposed on its operations and all
program areas. This includes local, state and
federal laws.

The Center will formulate appropriate policies
and practices to limit liability exposure of the
Center and the university within its areas of
operation.

Equal Opportunity & Affirmative Action

The CRC will adhere to the spirit and intent of
the Equal Opportunity laws in all activities and
programs. The Center will ensure that all activities
and programs, and the policies pertaining thereto,
do not discriminate on the basis of race, gender,
color, religion, age, national origin, creed, and/or
handicap.

Activities, programs, other services, and the
associated facilities will be scheduled to provide
accessibility that responds to students' needs.


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Ann ua2003-2004
Report VJ-VL


Campus Relations

The CRC will maintain close and continuing
relations with the colleges and departments for
which it has the responsibility to serve their
students, faculty and alumni. This includes, but is
not limited to, establishing personal liaison as well
as providing literature and other information on
the Center's activities that relate to the colleges
and departments it serves in order to:

Offer students exposure to employers and
employment opportunities through a variety of
programs.

Encourage dialogue between employers,
faculty and the Center concerning job trends and
employer requirements.

Promote better understanding between
faculty and employers of the relationship of
curricular and other academic activities to staffing
needs of employers and career opportunities for
students.

Promote a systematic flow of information
to faculty and students by working alumni
concerning the latter's academic preparation and
employment experiences through a close working
with the Alumni Association.

Employer Relations

The Center will maintain close and continuing
relations with employers interested in hiring
University of Florida students and alumni. To fulfill
this responsibility, the CRC will:

Provide pertinent information to
prospective employers, including curricula,
academic calendar, estimate of enrollment/
graduates by degree and discipline, and recruiting
and interviewing logistics. Offer assistance in
making their campus recruiting efforts effective on
the UF campus.

Exchange information with employers
concerning their respective operations through
activities such as on-site visits and exchange
programs.

Assist employers in setting and confirming
on-campus interview dates well in advance.

Exchange with employer representatives
-------------------------


detailed information concerning interview
schedules, job descriptions, desired applicant
qualifications, methods of conducting recruiting,
and other arrangements.

Schedule candidates for on-campus
recruiting interviews or refer candidates to meet
employer needs.

Comply with legal requirements when
making credentials available to interviewers/
recruiters.

Inform employers of ethical and legal
obligations of the Affirmative Action/Equal
Employment Opportunity (AA/EEO) laws.

Encourage employer participation in
programs such as career planning courses, career
conferences, and career expos/career days.

Provide vacancy and employer information
to prospective candidates.

Multicultural & Special
Programs and Services

The Center is responsible for providing
educational programs designed to assist minority
students of all categories and disabled students
identify their unique abilities and needs in relation
to their career interests and job opportunities. The
CRC will offer opportunities for international
students to identify with the culture of the
university, learn the work environment, and
promote understanding of their own culture and
heritage.

Ethics

The CRC is responsible for developing and
adopting standards of ethical practice. The ethical
standards statement published by the National
Association of Colleges & Employers (NACE) may
be used as a basis. In addition, all requirements of
the Family Educational Rights & Privacy Act
(Buckley Amendment) and ethical practices of the
University of Florida will be followed.

The CRC will ensure that its staff provides access
to the Center on a fair and equitable basis, avoids
personal conflict of interest, and adheres to the
spirit and intent of all applicable university, state,
or federal regulations or policies.

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ON-CAMPUS LIAISON ACTIVITIES

For many decades, Career Resource Center professional staff members have been assigned liaison
duties with specific colleges or programs throughout campus. These include delivering career skills-related
presentations to academic classes, student and faculty groups, and other organizations; staffing information
tables within the colleges associated with unique CRC career events; and the development and
enhancement of cooperative education and internship/externship opportunities for a wide variety of
academic majors. This new section to our Annual Report is a sampling of the nature and impact of our
collaborative efforts within the total campus community.

Accounting
(Fisher School of Accounting)

* Connected with several student gorups to conduct presentations on the job market, resume writing,
preparing for the career fair, how to use Gator CareerLink, and marketing the "best you." (Kevin Guthrie,
Saranette Williams)
* Collaborated with the School to host accounting employers on the first day of the Fall 2003 and Spring
2004 Career Showcase. (Rick Sayers, Lucas Wall, Saranette Williams)
* Arranged on-campus meeting with several companies (McGladrey & Pullen, IBM, Raymond James, BB&T,
and Bank of America) to discuss services that would enhance the employment options for accounting
students, Fall 2003. (Saranette Williams)
* Conducted meeting with Dr. Jesse Boyles to enhance partnership between the School and the CRC.
(Saranette Williams)
* Initiated conversation with Dominique Desantiago in my role as the new "Associate Director" in the
CRC and to extend our resources to his office, Spring 2004. (Stevie Honaker)
* Assisted students through one-on-one advising appointments throughout the academic year. Various
items that were processed during the walk-in or pre-scheduled appointments include resume writing,
job search in a specific location, preparing for interviews, pursuing additional degrees, and negotiating
job offers, Spring 2004. (Kevin Guthrie, Saranette Miles)

Agricultural & Life Sciences

* "Careers in Livestock CRC and Interviewing," to Animal Sciences students, Animal Science building,
September 4, 2003. (Lucas Wall)
* Met with Dr. Carol Stiles of the Plant Pathology Department regarding support to graduate students,
September 25, 2003. (Helda Montero)
* Presentation entitled "CV and Resume Preparation" for the Plant Pathology Department graduate
students, October 6, 2003. (Helda Montero)
* Career Forum for Plant Sciences, Fifield Hall, November 20, 2003. (Lucas Wall)
* Pursuing horse-related careers to Horseman's Association members, Animal Science Building, December
2, 2003. (Kimberly Raymond)

Business Administration

* Visited advisors for feedback on CRC 50th Anniversary activities, July 2003. (Nadene Francis, Saranette
Williams)
* Gator CareerLink briefings and meetings with the MBA office staff to train them on the system, August
18, 25 and 29, 2003. (Saranette Williams)
* Meetings with Ms. Cecelia Schulz & Ms. Betsy Trobaugh at the Center for Retailing Education & Research,
September 12, 2003. (Saranette Williams)
* "CRC services" and "Job Search Techniques" presentations to the Master of Science in Management -
Orientation for the College of Business Graduate School, Spring 2004. (Stevie L. Honaker)


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* "CRCservices" and "Job Search Techniques" presentations to the Master of Arts in International Business
Orientation for the College of Business Graduate School, Spring 2004. (Stevie L. Honaker)
* Outreach to Megan E. Silbert, Assistant Director for Student Services and Career Development, College
of Business Undergraduate Programs, to support and provide future CRC services to the freshman
orientation classes, March 17, 2004. (Stevie L Honaker, Saranette Williams)
* Introductory outreach to Dr. Brian Ray, Director for Undergraduate Student Services, March 2004. (Stevie
L Honaker)
* Master of Science Management: Orientation for the College of Business Graduate School on CRC services
overview and job search techniques, June 22, 2004. (Stevie L. Honaker, Heather White, Saranette
Williams)
* Meeting with Mindy Kraft, Director of MA International Business and MS Management graduate
programs, June 23, 2004. (Stevie L Honaker)
* "CRCServices"and "Job Search Techniques" presentations to the Master of Arts in International Business:
Orientation for the College of Business Graduate School, June 24, 2004. (Stevie L Honaker)
* Attended the Warrington College's career fair, spring 2004. (Stevie L Honaker)
* Conducted outreach meetings with Stephen J. LaBarbera, Director of Graduate Business Career Services,
Ed Smallman, and John Ryder. (Stevie L. Honaker)
* Served on career panel for Dr. Hall's Principles of Management class (MAN3025), November 18, 2003;
March 25, 2004; and July 22, 2004. (Saranette Williams)

Education

* College of Education Career Night in collaboration with the Alumni Association, October 23, 2003.
(Denis Flanigan)
* Staffed information table in the college three times during the academic year. (Denis Flanigan)
* Resume critiquing within the college at various times during the year. (Denis Flanigan)
* "Job Search Strategies for Education Majors," to the USECA students, November 17, 2003. (Denis
Flanigan)
* "Using the CRC for Teaching Jobs," presentation to PROTEACH students, January 7, 2004. (Denis
Flanigan)
* "Interviewing and Presentation Style," presentation for Educational Psychology, February 16, 2004.
(Denis Flanigan)
* Panel member for Student Personnel in Higher Education (SPHE) Capstone Class, March 17, 2004.
(Kisa Pendergrass)
* Hosted College of Education graduate counseling students on field trip to the CRC and presented
overview of services and career counseling as a potential career choice, April 7, 2004. (Stevie L.
Honaker)
* Hosted the Education Recruitment Day Workshop Series, April 2004. (Denis Flanigan)
"Job Search-Job Choice"
"Resumes & Cover Letters for Education Majors"
"Interviewing for Education Jobs"
"Surviving Education Day" (co-sponsored by the Student Reading Council)

Engineering

Liaison activities with this college were markedly reduced in the spring semester due to several factors.
One key issue was the satisfactory completion of the ABET accreditation process in the fall and less of a
need for collaboration with the CRC in that area, but the principal reason was the departure in February
2004 of Richard D. Sayers, the CRC Associate Director for Career Networks, and the principal liaison to the
college, and the gap in time until late June when he was replaced by Thomas J. Halasz. Next year's report
will show a significantly increased level of relationship between the CRC and the college.

* Siemens Teleconference with Sales Engineering Program, August 4, 2003. (Rick Sayers)
* "The MBTI and Work Fit for Industrial & Systems Engineers, "guest lecturer for Introduction to Industrial
& Systems Engineering EIN 4095 class, November 3, 2003 & March 29, 2004. (Denis Flanigan)








dAnnual2003 2004
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* Sales Engineering Program Review lunchwon meeting, November 7, 2003. (Rick Sayers)
* "What Can the CRC Do For You?," to 10 Materials Science Engineering students, November 12, 2003.
(Saranette Williams)
* Sales Engineering Curriculum Committee meeting, December 4, 2003. (Rick Sayers)
* ABET Committee meeting, December 5, 2003. (Rick Sayers)
* "Career Planning for Chemical Engineering Students," February 26, 2004. (Farouk Dey)
* Met with 2004 Engineering Day student group, March 24 and April 7, 2004. (Saranette Williams)

Fine Arts

* Meeting with Paul Stern regarding expanding CRC support to Theater & Dance Department, July 2003.
(Vince Carnes, Nadene Francis)
* Tabling with CRC info in the School of Music throughout 2003-04 academic year. (Nadene Francis)
* Welcome to the CRC Pre-Showcase presentation, January 16, 2004. (Nadene Francis)
* "Careers in Digital Media" presentation with Tresa Asselin, January 20, 2004. (Nadene Francis)
* Meeting with Paul Stern to organize internship opportunities in theater and dance workshops for late
February, January 2004. (Nadene Francis)
* "Gator CareerLink" presentation to College of Fine Arts advisors, February 4, 2004. (Nadene Francis,
Kevin Guthrie)
* Meeting with Dr. Linda Manu Brown to discuss CRC services to support her new role as career services
coordinator to Fine Arts, spring 2004. (Nadene Francis)

Graduate School/Graduate Students

* Workshop "Preparing for Showcase for Graduate Students," September 9, 2003. (Helda Montero)
* Presentation on "CRC Services for Graduate Students," at the Graduate Student Council meeting, Sep-
tember 18, 2003. (Helda Montero)
* Met with Dr. Mike Bice, Director of the Executive Medical Health Administration Graduate Program.
(Stevie Honaker)
* Met with Dr. Winifred Cook, Director of the Teaching Center, August 10, 2004. (Lauren Pasquarella
Daley)
* Met with Dr. Carol Stiles, Assistant Professor of Plant Pathology, August 11, 2004. (Lauren Pasquarella
Daley)
* Met with Dr. Ken Gerhardt, Interim Dean of the Graduate School, and Linda Vivian, August 18, 2004.
(Lauren Pasquarella Daley)
* Sent out initial contact e-mails to the presidents of the Black Graduate School Organization, Hispanic
Graduate Student Association, and Graduate School Council, August 26, 2004. (Lauren Pasquarella
Daley)
* Sent out e-mail announcing graduate student programs via the graduate student listserv, August 31,
2004. (Lauren Pasquarella Daley)

Health Professions

The College of Health Professions tends to be fairly autonomous in its career development activities with
students. While we have sought active partnerships with its academic and career advisors, it seems that
the demand for our services is not as great as with other colleges. We continue to monitor and upgrade
our offerings in the Career Resource Library for the Health Care Careers and will respond to any outreach
requests.

* "The MBTI and Working Together" presentation to Masters of Health Administration students, August
20, 2003. (Denis Flanigan)
* Met with Kay Waid-Ebbs of the Department of Rehabilitation Sciences to discuss recruitment of graduate
students, November 21, 2003. (Elaine Casquarelli)
* Presentation on Job Search Resources to the Executive Medical Health Administration Graduate Program,
spring 2004. (Stevie L. Honaker)
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" 'Job Search Strategies" and "CRC Resources" to Executive Education Department of Health Services
Administration: Executive Medical Health Administration graduate program, July 7, 2004. (Stevie
Honaker)

Health & Human Performance

* "Introduction to the Career Resource Center" for some 200 students at the first College of HHP Fall
Kickoff event, August 2003. (Kimberly Raymond)
* "Interviewing Tips," to the Field Experience in Leisure Services class, September 2003. (Kimberly
Raymond)
* Conducted 43 mock interviews for HHP majors, principally Field Experience in Leisure Services classes,
focusing on event management, resorts, hospitality, commercial recreation, and travel & tourism careers,
March 24, 2004. (Kimberly Raymond)

Journalism & Communications

* Career advising table in Weimer Courtyard, January 23, 2004. (Nadene Francis)
* CRC and career information table in Weimer Hall courtyard, February 10, 2004. (Nadene Francis)

Levin College of Law

* Meeting with officials to determine interview space needs for the summer of 2004, November 17, 2003.
(Saranette Williams)
Supported on-campus interviews of College of Law students, July-August 2004. (CN Group & CRC)

Liberal Arts & Sciences

Career programs for the College of Liberal Arts & Sciences continued through the 2003-2004 academic
year. Earlier contacts that had been developed continued to be maintained with the various departments
of the college, including Geography, Sociology, English, Gerontology, History, Psychology, Geology,
Romance Languages & Literature, the Honors Program, and Academic Advising.

SThe 405 Series is a program of informational workshops offered at 4:05 pm and designed to educate
students majoring in Liberal Arts & Sciences about the value of their degree, the marketability of
their skills, the career opportunities available to them, and how they can conduct a successful job
search and career preparation. The series was also designed to help LA&S students learn about their
career interests, career values, and careers related to their passion. The following individual sessions
in the series were offered this past academic year, and all were presented by Farouk Dey and Rachel
Spier in the CRC Career Development Laboratory:

"Preparing for Career Showcase for LA&S," September 10, 2003.
"Using a Liberal Arts Degree to get a Job in Business," September 30, 2003.
"Career Paths for LA&S," October 7, 2003.
"Conducting a Successful Job Search for LA&S," October 14, 2003.
"Career Paths in Government," October 28, 2003.
"Career Paths for Sociology Majors," November 4, 2003.
"Career Paths for Psychology Majors," November 12, 2003.
"Career Paths in the Non-profit Industry," November 19, 2003.
"Career Paths for History Majors," December 2, 2003.
"Career Paths for Foreign Language Majors," December 4, 2003.
"Careers in Business for LA&S,"January 15, 2004.
"Preparing for Career Showcase for LA&S,"January 20, 2004.
"Career Paths for LA&S," February 5, 2004.
"Conducting a Successful Job Search for LA&S," February 12, 2004.

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"Career Paths for Philosophy Majors," February 17, 2004.
"Career Paths for English Majors," February 24, 2004.
"Career Paths in Government," February 26, 2004.
"Career Paths in the Non-profit Industry," March 16, 2004.
"Career Paths for Criminology Majors," April 8, 2004.
"Career Paths for Religion Majors," April 15, 2004.

Attended monthly faculty and staff meetings at the College of LA&S. (Farouk Dey)
Created and distributed via e-mail a monthly career newsletter for LA&S. (Farouk Dey)
Facilitated a CRC open house lunch for the College of LA&S, September 15, 2003. (Farouk Dey)
Meetings with key college staff, faculty and recruiters (Farouk Dey) :
LA&S academic advisors meeting, September 10, 2003.
Jamie Jacobs, academic advisor, September 22, 2003.
T. J. McBride from Teach for America, October 15, 2003.
Sandy Butler from the Washington Center, February 18, 2004.
Brian Cutley and Sara Mock, academic advisors, July 26 & August 20, 2004.
"CRC Orientation" for Geography senior class, October 15, 2003. (Farouk Dey)
Tour of CRC for Gainesville School of Acupuncture & Oriental Medicine, October 15, 2003.
(Farouk Dey)
Panelist for Career Nights for College of LA&S majors, October 28, 2003. (Farouk Dey)
Psychology Career Fair, November 20, 2003. (Farouk Dey)
"Careers in Acupuncture & Oriental Medicine," December 3, 2003. (Farouk Dey)
"Gay, Lesbian & Bisexual Issues & Personal Growth" guest lecturer for Personal Growth PCO
2714 class, February 27 & June 2, 2004. (Denis Flanigan)
"Career Planning for History Majors" for Phi Alpha Theta, March 1, 2004. (Farouk Dey)
"Sex & Gender Identity: Transsexualism & Transgenderism," guest lecturer for Abnormal Psychology
CLP 3144, April 9, 2004. (Denis Flanigan)
"Career Planning for Sociology" senior class, April 14, 2004. (Farouk Dey)
Met with Dr. Kenneth G. Rice, on-site practice coordinator, Psychology Department, May 13, 2004.
(Stevie L. Honaker)
Career Planning for Dual Enrollment Honors Students, August 2, 2004. (Farouk Dey)

Nursing & Pharmacy

The College of Nursing and College of Pharmacy tend to be fairly autonomous in their career development
activities with students. While we have sought active partnerships with its academic and career advisors,
it seems that the demand for our services is not as great as with other colleges. We continue to monitor
and upgrade our offerings in the Career Resource Library for the Health Care Careers and will respond to
any outreach requests.

Support to the University of Florida Alumni Association

* Met with Randy Talbot, newly-appointed Alumni Association Director, to discuss potential partnership
initiatives, July 19, 2004. (Tom Halasz, Stevie L. Honaker, Wayne Wallace)

Support to the University Athletic Association

The CRC and the University of Florida Athletic Association (UAA) have always had a close and active
partnership. In conjunction with the UAA Office of Student Life, the CRC offers various programs to help
student athletes in their career decision-making and job search. Some programs for 2002-2003 have
included:

* Athletic Association Parent Preview panelist, July & August 2003. (Nadene Francis)
* "Career Planning for Student Athletes," November 20, 2003. (Farouk Dey)

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* Meeting with Bryan Patterson to update student athlete assignments and programs relative to CRC
visits and tours, June 2004. (Nadene Francis)
* Tour of the CRC for Athletic Association, July 19, 2004. (Nadene Francis)
* Hosted tours of the CRC for Caroline Peck and her coaching staff, Bryan Patterson, UF women's basketball
recruits and their families on official and unofficial campus visits throughout 2004. (Nadene Francis)

Support to the University of Florida Foundation

* "Overview of CRC Services" to the UF Foundation fund-raising staff, June 9, 2004. (Stevie L Honaker)
* Presentation on resumes, interview and job search tips to UF Foundation fund-raising staff, June 11,
2004. (Stevie L. Honaker)

Support to Individual Student Activities & Student Organizations

* "Surviving the Jungle: A Forum on Networking & Career Preparation" for Alpha Phi Alpha Fraternity,
Inc., July 10, 2003. (Nadene Francis]
* "Introduction to the CRC" and "Choosing a Major" to RED 1343 class, July 20, 2003. (Nadene Francis)
* "Time Management" presentation to the Pledging to Achieve Academic Competence Together (PAACT)
group on August 18, 2003. (Saranette Williams)
* Disablility Student Assembly, CRC information table, September 2, 2003. (Kisa Pendergrass)
* "Conducting a Successful Job Search for International Students," September 9, 2003. (Farouk Dey, Kisa
Pendergrass)
* "Immigration Issues for International Students," September 10, 2003. (Kisa Pendergrass)
* "Immigration Law & Work Visas,"with attorney Lorenzo Lleras, September 10, 2003. (Farouk Dey, Kisa
Pendergrass)
* "Interviewing Techniques for International Students," September 11, 2003. (Farouk Dey, Kisa
Pendergrass)
* "Prepare for Showcase," to Minority Business Society meeting, September 16, 2003. (Kisa Pendergrass)
* Tour of CRC for Hillsborough Community College (Tampa), September 17, 2003. (Farouk Dey)
* "Resume Preparation," for Phi Alpha Delta Pre-law Fraternity, October 2003. (Kimberly Raymond)
* "Powerful Interviewing," S.M.I.L.E., October 14-15, 2003. (Farouk Dey, Kimberly Raymond)
* "Resume Preparation," La Casita Career Series, October 16, 2003. (Kisa Pendergrass)
* Attended a local dinner sponsored by Target Stores, October 23, 2003. (Farouk Dey)
* Presentation on Entry Point with Mr. Robert Van Etten, November 4, 2003. (Kisa Pendergrass)
* "Dinner Etiquette," for Florida Women in Business, November 4, 2003. (Kimberly Raymond)
* "Job Search Strategies" seminar, November 4, 2003. (Farouk Dey)
* Presentation on "Portfolio Development" for the Teaching Center's teaching assistant certification
program, November 4, 2003. (Helda Montero)
* "Prepare for Graduate School," La Casita Career Series, November 12, 2003. (Kisa Pendergrass)
* Presentation entitled "Preparing Your Curriculum Vita,"again for the Teaching Center's teaching assistant
certification program, November 18, 2003. (Helda Montero)
* "Pursuing Horse-related Careers," UF Horsemen's Association chapter, December 2, 2003. (Kimberly
Raymond)
* Tour of the CRC for La Casita Peer Mentoring Program, January 2004. (Kisa Pendergrass)
* Resume Critiquing Certification Seminar for CRC student staff, January 13-14, 2004. (Farouk Dey)
* "Prepare for Showcase: Two Minute Commercial," to Minority Business Society, January 20, 2004. (Kisa
Pendergrass)
* "Effective Resume Writing" seminar, January 21-22-23, 2004. (Farouk Dey)
* "Dining Etiquette" presentation for Student Government, February 5, 2004. (Saranette Williams)
* "Embracing Occupational Intimacy," Women's Leadership Conference, February 8, 2004. (Kimberly
Raymond)
* "Job Search & Immigration Issues for International Students," with attorney Lorenzo Lleras, February 9,
2004. (Farouk Dey, Kisa Pendergrass)


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* "FISH Philosophy Program," for the Gainesville District Dietician's Association, attendees included
professional dieticians and UF dietary students, at Shands at AGH, February 10, 2004. (Kimberly
Raymond)
* "Resume Workshop," La Casita Career Series, February 11, 2004. (Kisa Pendergrass)
* "Interviewing Techniques for International Students," February 12, 2004. (Farouk Dey, Kisa Pendergrass)
* "Mock Interviews for International Students," February 19, 2004. (Farouk Dey, Kisa Pendergrass)
* "Personal Statements & Resumes for Law School Applications," fo Phi Alpha Delta Pre-law Fraternity,
February 24, 2004. (Kimberly Raymond)
* "Resume Preparation," to Association of Black Communicators, February 23, 2004. (Nadene Francis)
* "Networking & Marketing Yourself," La Casita Career Series, March 17, 2004. (Kisa Pendergrass)
* "Powerful Interviewing" for Career Ambassadors, March 23, 2004. (Farouk Dey)
* "Engineering Resumes," "Job/Internship Strategies," "Navigating Gator CareerLink," and "Interview
Preparation" for the Institute of Electrical & Electronics Engineers (IEEE) chapter, March 24, 2004.
(Kimberly Raymond)
* Presentation to Kappa Delta Pi, International Honor Society in Education, April 2004. (Kimberly
Raymond)
* Participated in interviews for Minority Business Society Executive Board, April 12, 2004. (Kisa
Pendergrass)
* "Career Preparation," Union for Students With Disabilities, April 19, 2004. (Kisa Pendergrass)
* Minority Business Society banquet, April 20, 2004. (Kisa Pendergrass)
* Met with Dr. Kenneth G. Rice, On-site Practica Coordinator, Psychology Department, May 13, 2004.
(Stevie Honaker)
* Interpretation of the Strong Interest Inventory for new CRC staff members, July 6, 2004. (Farouk Dey)
* Resume Critiquing for new CRC staff members, July 16, 2004. (Farouk Dey)
* Tour of CRC for First Year Florida Class, August 4, 2004. (Farouk Dey)
* "Marketing Yourself. What Do I Put on My Resume?" to Black Student Union Mini-Conference for
freshment, August 26, 2004. (Kisa Pendergrass)
* "Five Dysfunctions of a Team," Minority Business Society Executive Board retreat, August 28, 2004.
(Kisa Pendergrass)
* Support to and participation in the Student Affairs Division's Week of Welcome (WOW) programs for
new students:
Summer B 2004. (David Cortes, Farouk Dey, Nadene Francis, Naren Kamat, Phyllis Pena, Kisa
Pendergrass, Kimberly Raymond, Lindsay Seaborn, Rachel Spier, Heather White, Saranette Williams)
Fall 2004 (late summer). (Nadene Francis, Lennette Reshard, Career Ambassadors)
* CRC Information tabling for the following diversity student programs and organizations: (Kisa
Pendergrass)
Disabled Student Assembly, September 2, 2003.
Asian Student Assembly, September 5, 2003.
GLBT Student Assembly, September 8, 2003.
Hispanic Student Assembly, September 9, 2003.
Black History Month Fair, February 17, 2004.
Black Student Assembly, August 24, 2004.
GLBT Student Assembly, August 30, 2004.
* "Holidays in Islamic Religion and Culture," Diversity Luncheon Series, UF Counseling Center, February
24, 2004. (Farouk Dey)
* Initiated outreach to UF Counseling Center, Drs. Jaquelyn Resnick and Carlos Hernandez, to enrich
referral partnership, January 15, 2004. (Stevie L. Honaker)

Support to the University Counseling Center

* Conducted tour of CRC and explained career development program for Counseling Center doctoral
interns, August 13, 2004. (Stevie L. Honaker)


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Support to the Department of Housing & Residence Education

See the Programs of Distinction section on page 6 of this report for a more detailed overview of the Career
Exploration Living-Learning Community. That section also lists specific presentations delivered by Farouk
Dey in support of this exemplary collaborative program.

* "Job Search on the Web" for Murphree Housing residents, February 23, 2004. (Nadene Francis)

Other Activities Supporting UF Programs. Recruitment or Public Relations

* Admissions/Minority Recruitment & Retention Office (Nadene Francis)
"Choosing a Major: An Intro to CRC Services," July 26, 2003.
"Introduction to the CRC," February 19, 2004.
"Resume Preparation," February 23, 2004.
Presentation on CRC services to minority high school scholars, February 24, 2004.
* Mentored and co-facilitated a workshop as part of Ubuntu III The Dr. James E. Scott Black Student
Leadership Conference, January 22, 2004. (Saranette Williams)
* "Star Power, "co-presentation for the Socio-economics & Leadership component of the Gatorship Program
of leadership training for student leaders sponsored by the Dean of Students Office, January 16, 2004.
(Sarenette Williams)
* Numerous live and taped TV presentations on behalf of the CRC on WLUF-TV throughout the academic
year. (Nadene Francis)
* "Introduction to the CRC" for Preview Staff training, February 24, 2004. (Nadene Francis)
* "CRC Services" and "What UF Has to Offer Your High School Student" presentations to approximately
60 attendees at the 2004 High School Counselor Workshop, March 28-30, 2004. (Saranette Williams)
* Tour of the CRC and briefing on CRC services for approximately 20 City College students, August 2004.
(Kimberly Raymond)


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CAREER DEVELOPMENT STAFF

Stevie L. Honaker, Ph. D. ~ Associate Director for Career Development
Farouk Dey, M. Ed., M.B.A. ~ Assistant Director for Career Development
Kisa Pendergrass, M. Ed. ~ Assistant Director for Diversity Programs
Jennifer R. Sokas, M. S. ~ Assistant Director for Career Education
Lauren Pasquarella Daley, M. S., NCC, I.M.H. ~ Assistant Director for Graduate Services
Lennette Reshard ~ Resource Information & Credentials Manager


The Career Development Group has established
the following services and programs in order to
fulfill a prime directive of enhancing the career
development success of students attending the
University of Florida. Effectively meeting this
challenge requires a distinct variety of venues,
services and resources.

The following paragraphs detail a broad
overview of the programs and services provided,
which enhance student career development efforts
with individual counseling sessions, career-related
assessments, career exploration and job search
strategies classes, a comprehensive physical library
and an on-line library, an employer mentoring
program, events for culturally diverse students,
workshops and campus outreach presentations, a
credentialing service for soon-to-be graduates and
alumni, and finally a living-learing career
exploration program targeted to liberal arts
students living in Graham Hall (see Programs of
Distinction on page 6 for more details). The
following is a list of our main programs and services:

Career counseling for individuals on a same-
day service basis
Diversity programs, including Gator Launch
and the Cultural Diversity Reception
Career Resource Library
Career Ambassador peer advising program
Credentials Service
Career Planning & Job Search Strategies
Academic Classes
Graduate Services Program
Mock Interview Program
Outreach & Workshop Series
Career Exploration Community at Graham
Hall

The Career Development Group experienced a
change in leadership, with several new full-time
staff additions, as well as a comprehensive service


review based on student surveys beginning in
January 2004. The physical layout of the library
was also completely redesigned to enhance
student access to multiple library resources and to
consolidate several customer services. A new
techology-based sign-in process for advising and
counseling services continues to keep the CRC at the
leading edge of technology use in providing career
counseling and peer advising services.

With the addition of the new Associate Director
for Career Development in early January and two
new Assistant Directors, one for Career Education
and another for Graduate Services, all of the Career
Development Group's full-time positions are now
filled and a record number of graduate internships
and assistantships were also filled.

Thanks to the foresight of the previous staff in
anticipating a continued high student demand for
our peer advising services, a record number of 12
Career Ambassadors were hired and trained to
provide the Center's main walk-in service during
the spring 2004 semester, and 1 1 Ambassadors are
scheduled to provide peer advisement during the
fall 2004 term.

During the 2003-2004 academic year, the CRC
welcomed approximately 128, 999 visitors, and of
those 66,349 also visited the Career Library. This
represents a modest 4.11% increase in general
traffic, but a 9.56% decrease in our library traffic
from the prior year.

The following brief overviews describe specific
programs and services offered by the Career
Development Group. This encapsulates the
counseling programs and a variety of other services
designed to serve our students and their career
development process with the very "best practices"
used in the field of career development.


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Career Counseling Services


The Career Development Group manages and
staffs our career counseling service. This consists
of career counseling walk-in hours or same-day
service, individual counseling and follow-up
appointments.

The counseling team currently consists of an
associate director, four assistant directors, and four
advanced counseling graduate students from PhD
programs in the Department of Counselor
Education, College of Education, and from the
Department of Counseling Psychology, College of
Liberal Arts & Sciences.

The 2003-2004 academic year witnessed
another increase in the demand for individual
career counseling service delivery. With a full
counseling staff on board in the fall of 2004, we
will be able to significantly increase our counseling
services over the previous spring semester, which
was not fully staffed and had only two graduate
assistants.


The Career Counseling Team, using a triage
model in conjunction with the Career Networks
advisors, provided a total of 4,482 advising,
counseling walk-in and follow-up counseling
appointments. Of this total, the Career
Development Career Ambassadors provided 1,904
walk-in appointments and the counseling team
724 individual counseling appointments, 548
individual follow-up appointments, and 33 group-
based counseling appointments, for a sub-total of
1,305 individual or group-based 50-minute
counseling sessions. This represents a 29.78%
decrease in walk-ins and 23.03% decrease in
individual appointments. Our current totals
actually show this slight decline due to the
reduction in professional staffing in the spring of
2004 and having only two graduate assistants.

In addition to the growth of individual service
delivery, we also greatly enhanced our on-site
graduate learning counseling program by adding
the application of various career development and
counseling theories to the case consultation
meetings, training on the Myers-Briggs Type


<24>


Chart B ~ Career Development
Snapshot 2002-2003 vs. 2003-2004

Category 2002-2003 2003-2004 Difference
General CRC Traffic..................... 123,907............ 128,996.......... + 4.11%
CRC Library Traffic ......................... 73,364............. 66,349 ........ 9.56%
Advising & Walk-up Appointments ....... 3,815 .............. 3,210 ....... 18.85%
Career Counseling Walk-ins .......... 1,031 ............... 724 ........ 29.78%
Follow-ups ................................... 712................. 548 ........ 23.03%
Cultural Diversity Reception
Student Attendees ....................... 183 .............. 312 ........ + 70.49%
Student Organizations .................... 49................... 45 .......... 8.20%
Employer Attendees ...................... 205................. 217 ......... + 5.85%
Companies Attending ..................... 90....................... 99 ........ + 10.00%
Gator Launch Program Participants..... 34 .......................43 ........ + 26.47%
Career Resource Library Holdings.. 3,293.............. 4,103 ........ + 25.00%
Credentials Requests ......................... 1,147 ............ 1,080.......... 6.00%
CRC Class Enrollment (9 Sections) ......270.................... 264.......... 2.22%
Mock Interviews ....................................325................. 460 ........ + 41.54%
Resume Medic (By CRC Staff) ........ 1,652................ 1,398......... -15.38%
CRC Outreach Presentations ............. 201 ................. 167 ........ 16.92%
Attendees ................................ 10,271 ............. 11,103 ......... + 8.10%


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Indicator by a chartered certified professional, and
increased the requirements for presenting video
tapes of client sessions. The entire counseling
group participated in the evaluation of a new
assessment, the Career Liftoff Interest Inventory,
as well as attended a review session held by a
representative of the Kuder Career Planning
System. Other tools procured this year for all of
the counselors included:

* A newly developed card sort system called Vista
Life/Career Cards, in order to help students
determine their values, interests, skills, and traits
in conjunction with the Holland Codes,

* The College Majors Handbook and the College
Career Bible from Vault, and

* The Ultimate Job Search Kit by Joe Stimac, an
important new resource to develop studentjob-
related skills and interviewing prowess.

In addition, two new training sessions on
interest inventories were conducted and one, the
Career Liftoff Interest Inventory, has been added
to the available on-line assessments to assist
students' determination of a college major.

Finally, the graduate assistant counseling offices
adjacent to the library were completely
refurbished, with new wall-mounted cameras
installed for videotaping case consultations, plus a
full compliment of up-to-date books purchased to
augment the career counseling services presently
offered. The graduate-level counselors were also
provided their own business cards as befitting of
the professional services and outreach provided to
students.

Cultural Diversity Reception

For the past 14 years the Cultural Diversity
Reception has been a celebrated tradition on the
afternoon of the first day of Career Showcase. In
the fall of 2003, we hosted 134 employer
representatives from 66 companies and had
approximately 152 students, some representating
nearly 20 diverse academic and social
organizations. In the spring of 2004, 83 employers
from 33 companies attended and interacted with
approximately 160 students representing 25
student organizations.


The Gator Launch Program


The Gator Launch Minority Mentoring Program
is designed to provide career development and
career mentoring opportunities to minority
students at the University of Florida. For more
detail, see the Programs of Distinction section on
page 6 of this report.

Diversity Programs

In addition to the specific programs described
above, the Assistant Director for Diversity Programs
also participates in campus activities as the liaison
between the Career Resource Center and the Office
for Students With Disabilities, the Institute for Black
Culture, the Institute for Hispanic/Latino Culture,
the International Center, and many other cultural/
ethnic/gender specific organizations. For this
academic year these activities included
participation in annual welcoming student
assemblies and reception events in the fall of 2003,
for Black, Asian, Hispanic, Native American, GLBT
students, and students with disabilities, as well as
other organizations' fairs.

Career Resource Library

The CRC library offers information in many areas
pertaining to academic and occupational
exploration, such as majors and career fields,
internships and co-ops, graduate school, employers
and companies, and books regarding job search
strategies and skills. The total number of library
holdings held at a steady 3,293 from 2001 through
2003. Since the start of 2004, $6,600 worth of new
books have been added to the library holdings.
Also, an effort to update all of the library materials
has been underway since January 2004. Toward
that effort, publications dated prior to 2001 were
discarded or donated to local community K-12
schools. Our present holdings include 3,600
current books and directories; 109 different
magazines, periodicals and newspapers; hundreds
of pieces of employer literature; 104 computer disks
or CD-ROMs; and 290 videotapes.

Career Ambassador Program

The Career Ambassador Program continued to
thrive during the 2003-2004 academic year, as it
has each year since its inception in 1996. Currently
there are 11 undergraduate students providing
peer advising and educational services to students
and alumni.


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Our Career Ambassadors strive to be
knowledgeable in career-related topics and current
issues, and participate in campus career fairs and
other career-related programs. After extensive
training, the Ambassadors are our first line of career
development services, guiding students through
the Career Library's resources, providing a wide
variety of career development services as well as
performing sundry other customer service and
library functions.

The Advisors staff our advising hours in the
library, provide resume critiques, mock interviews,
assist students with SIGI-plus and the Majors Card
Sort, provide workshops on choosing a major, and
conduct outreach presentations on CRC services,
resume preparation, interviewing techniques, and
job search strategies.

In addition to these year-round programs, the
Ambassadors also serve as staff for our Resume
Medic Program. The Ambassadors, along with
available staff members, take over our interview
modules and meet with students to review and
make recommendations for revising their resumes.
During the 2003-2004 year, some 1,398 students
had their resumes critiqued through this service.

Mock Interview Program

This program continued to be one of the most
popular services provided by the Career Resource
Center. The program provides students the
opportunity to practice their interciewing
techniques with a Career Ambassador. The
prospective candidate is interviewed and given
constructive feedback about his/her presentation.
Areas of particular strength of the interviewee are
noted, as well as those areas in need of
improvement.

During the 2003-2004 school year the program
was significantly expanded due to student
demand, and the Career Ambassadors were able
to increase the number of mock interviews offered
each week from 18 in fall 2003 to 29 in spring
2004. As a result, the total number of mock
interviews conducted was increased by 172% from
136 interviews in fall 2003 to 324 in spring 2004!
The Career Ambassadors continue to provide one
of our most important services for students, as well
as to continue to maintain a great deal of
dedication in serving on the front line.

Under the leadership of Farouk Dey, Assistant


Director for Career Development, the Career
Ambassadors also worked to update the mock
interview sign-up procedures, interview questions,
and additional resources to help students get the
most out of their practice interviewing experience.
Students are now able to schedule their mock
interviews using Gator CareerLink, our on-line
recruiting and interview management system. As
they sign up for a mock interview, they are directed
to an interviewing tutorial on the CRC website,
which allows them to better prepare for the mock
interview as they practice being queried with
updated interview questions asked in the various
types of interviews conducted in today's labor
market. These include panel and on-site interview
techniques, as well as the traditional one-on-one
interview.

Credentials

The Credentials Program houses academic
records, including transcripts, letters of
recommendation, teaching evaluations, and other
professional documents for students and alumni.
For a small processing fee, and at the written
request of the student, the CRC staff forward these
credentials documents to potential employers or
graduate schools. During the period of this report
the Center processed 1,080 credentials requests,
compared to 1,147 last year.

As we continue to expand our on-line system,
goals for the new year include increased marketing
of the program across campus and increasing the
number of students and alumni who utilize this
valuable service. In a time when many career
centers across the country are eliminating their
credentials service as too costly and labor intensive,
the CRC is looking to expand our program through
technological enhancement and a commitment to
serve the needs of all students.

Career Planning &
Job Search Strategies Classes

The CRC Education Program continues its
traditional of excellence by offering two career
development courses: Career Planning (SLS 2301)
is geared toward freshmen and sophomores
beginning their career exploration, while Job
Search Strategies (SLS 2302) is for juniors and
seniors and involves career planning and job
searching.

Afterjoining the CRC staff in mid-June 2004, Jen


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Sokas, Assistant Director for Career Education,
reviewed the current content of the SLS courses
and made changes for the upcoming fall. The
instructors will be using WebCT Vista to list grades
for their students, as well as to conduct on-line
discussions. In addition, the SLS courses will no
longer be using a final exam as a form of
assessment or evaluation. Instructors will be
encouraged to regularly incorporate group activity
in the classroom, so students will receive a strong
grounding in the career information presented. A
variety of topics, such as teaching philosophy and
course design, will be addressed during the weekly
supervision meetings with the instructors.

The Career Development classes are taught by
advanced graduate students. The CRC offered two
sections of 2301 and two of 2302 during each of
the fall and spring semesters, representing a total
of 112 students. Another section of the class was
taught in the Liberal Arts Living-Learning
Community at Graham Hall for 32 students, making
a total of 144 for all offerings.

Graduate Services

In August 2004, Lauren Pasquarella Daleyjoined
our team as the new Assistant Director for
Graduate Services, filling an 8-month vacancy in
that position. Lauren previously worked for the
CRC as a career counseling intern from August
2003 to May 2003.

Outreach in the fall of 2004 will be concentrated
on graduate student programs, with an e-mail
introduction from Lauren sent in August to: (1)
graduate student listservs, (2) the president of the
Black Graduate Student Organization, (3) president
of the Hispanic Graduate Student Organization,
and (4) the Graduate Student Council in late
August 2004. In addition, she made personal visits
to Dr. Kenneth Gerhardt, Interim Dean of the
Graduate School; Dr. Carol Stiles, Assistant
Professor of Plant Pathology; and Dr. Winifred
Cook, Director of the Teaching Center.

Outreach & Presentation Program

Our Outreach Program includes services for
student organizations, UF courses, liaison-specific
requests, residence hall presentations, and joint
programming with partners within the Division of
Student Affairs. Our Career Ambassador peer
advisors and CRC professional staff members
conduct the Outreach Program. In addition to


campus and community outreach, the CRC staff
also gives presentations related to career services
at state and national conferences.

During academic year 2003-2004, the Outreach
& Presentation Program providers offered
presentations to 1,606 attendees in the Center's
classroom, library and conference room. The 167
on- and off-campus presentations reached 11,103
students and colleagues, with presentations
around UF as well as at state and national
conferences. This represents a very slight increase
of about 8.1% vs. last year, likely due to the
realignment of many of the workshops in the
program and numerous presentations to large class
sections by the Career Ambassadors.

Hospitality Area at Career Showcase

In an effort to improve services offered to
students at Career Showcase, the Career
Development Group hosted "The Hospitality Area
at Career Showcase." The hospitality area serves
as a relaxation and information area for students
who wish to take a break from the rigors of
Showcase, gather their thoughts and materials, or
receive advice and answers to their questions from
career counselors and advisors.

The hospitality area is also equipped with laptop
computers that permit students to navigate the
CRC website to check their Gator CareerLink
status and gather more information about
companies attending Career Showcase. Students
may also enjoy free refreshments when they fill out
feedback forms at the area.

Career Exploration
Community at Graham Hall

The Department of Housing and Residence
Education and the Career Resource Center teamed
up to create a living-learning community to
enhance the students' experience by providing a
supporting and interactive environment where
residents have the opportunity to explore their
interests, passions, skills, abilities and potential
majors and careers. Further details on this program
are found in the Programs of Distinction section
on page 6 of this Annual Report.

College of Liberal Arts & Sciences

Career programs for the College of LA&S
continued to thrive through the 2003-2004


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Annal 2003 2004
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academic year. In addition, contacts were
developed and nurtured through the various
departments of the college, specifically Geography,
Sociology, English, Gerontology, History,
Psychology, Philosophy, Romance Languages &
Literature, Criminal Justice, the Honors Program,
and Academic Advising.

405 Career Seminar Series
for Liberal Arts & Sciences

The 405 Series is a program of informational
workshops offered at 4:05 pm and designed to


educate students majoring in various Liberal Arts
& Science disciplines about the value of their
degree, the marketability of their skills, the career
opportunities available for them, and how they can
conduct a successful job search and career
preparation.

The series was also designed to help Liberal Arts
& Sciences students learn more about their career
interests, career values, and careers related to their
passion.


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dAnnual2003 2004
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CAREER NETWORKS STAFF

Thomas J. Halasz, Ed. S. Associate Director for Career Networks
Saranette M. Williams, M. Ed. ~ Senior Assistant Director for Employer Relations
Kimberly Raymond, M. A. Assistant Director for Employer Relations & Client Services
Heather B. White, M. S. Assistant Director for Experiential Education
Lucas Wall, M. A. Assistant Director for Career Events
Lindsay Seaborn, M.S. Assistant Director for Employer Relations & Special Projects
Nancy Leitner, A. A. Information Specialist
Judy Arzie Experiential Education Coordinator
Phyllis Peha ~ Scheduling Coordinator


The Career Networks Group is involved in a wide range of activities, all of which involve facilitating
connections between students/alumni and employers. Within this organization are three sub-groups: (1)
Co-op and Internship Programs, (2) Employer Relations, and (3) Career Events. The Career Networks
Group's mission is to help the student or alumnus capitalize on their career decisions by assisting them to
gain career experience, contact companies or organizations with whom they might wish to work, and to
facilitate their job search and interview process.

During the 2003-2004 term, the Career Networks Group worked hard to enhance the venues where
employers, students, alumni and faculty connect on career issues, while being one of the leaders in
technology nationally. In fact, we began the fall 2003 semester by launching two customized internet-
based systems Symplicity and Gator CareerLink to provide 24 hour 7 day a week access to information
regarding career events and on-campus interviewing. In addition, we strengthened partnerships with
local businesses through the Chamber Project (see Programs of Distinction entry on page 7), with a focus
on internship opportunities, and developed tools to track where our students are going.

The Symplicity career event management system allowed employers to create a unique brand that
would be reflected on all publications and on web resources. This helps candidates identify employers
prior to and during the career event. The system also helped candidates prepare better for their quick
face-to-face interaction with a potential employer. After the event, Career Resource Center staff were
able to use the materials as educational tools that help students understand career options to pursue.

Gator CareerLink provides users with access to on-campus interviewing listings, job postings, and
other career enhancing opportunities that were difficult to locate in one place 24 hours a day. Users
could store their documents without fearing that the information could be sold. In addition, employers
who could not physically visit campus had the opportunity to connect with undergraduate and graduate
students and alumni about potential vacancies. Users could access this information anywhere in the
world, allowing more students at the university to experience new and enhanced opportunities. Nationally,
Gator CareerLink provided career centers with a model on how to connect career opportunities to
candidates without commercials and looming Spamm" companies interfering. Over 11,000 persons utilized
the system during the first year!

Experiential Education Programs

General advisor with the College of Liberal Arts & Sciences
Advising Center, and Catherine with the College
This year again saw significant changes in the of Health & Human Performance. Rachel Spier
staff associated with Experiential Education. Sara transitioned within the CRC from the position of
C. Mock and Catherine Lawton sought Assistant Director for Alumni Networks to the
opportunities outside of the CRC, Sara as a pre-law position of Assistant Director for Experiential
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Ann ua2003-2004
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Education, and in the fall of 2003 Heather B. White
joined the CRC as the second Assistant Director for
Experiential Education. Regrettably, though,
Rachel chose to leave the CRC in July 2004 to
accept a similar position at Dickinson College in
Carlisle, Pennsylvania. Nonetheless, these changes
provided an opportunity to continue to focus
efforts to broaden and strengthen the Experiential
Education Programs offered by the CRC.

These programs provide a link between
academic studies and work through career-related
experience opportunities. These opportunities, in
turn, allow students to explore or confirm a career
choice, gain experience in a particular field,
increase their marketability in the job market,
develop a professional network, and perhaps earn
money or college credits.

Programs offered by the Career Resource
Center include Cooperative Education and
Internships. Both programs are partially supported
by a Job Location & Development (JLD) grant as
part of the Federal Work/Study Program, and are
geared toward providing off-campus, career-
related experience opportunities for students prior
to graduation. These programs are not based on a
financial need, and are open to any student
enrolled at the University of Florida. The activities
of both programs for 2003-2004 are described
below, along with supporting data in chart form.

Cooperative Education

The Co-op Program provides opportunities for
students to gain paid, practical work experience
as part of their education. Within the alternating
program, students work in full-time, career-related
positions and alternate between semesters of work
and school, while in the parallel program students
work in part-time positions

During the past year, student participation in
the Co-op Program increased slightly, with 98
compared to 90 in 2002-2003. This slight increase
may reflect the "bottoming out" of the long-term
trend away from multiple-year co-op commitments
to shorter one- and two-semester experiences, such
as internships. It may also reflect student interest
in gaining experience to be competitive in a
challenging job market; whether or not increases
will be sustained will be determined when the job
market recovers. Statistics on pertinent
demographics are shown on Charts C and D, on
page 28.


Internships

During the 2003-2004 academic year,
Experiential Education implemented a joint
program with the Gainesville Area Chamber of
Commerce (See also Programs of Distinction, page
5). The concept for this program began in response
to the growing interest in internships in the local
Gainesville area, and the university initiative to
improve relationships with the local community.
After meeting with representatives from the
Chamber, Experiential Education identified two
volunteer students to carry out plans to develop
the program. These students held an information
session for potential employers, which drew close
to 30 interested employers. Many employers were
anticipating beginning fledgling internship
programs and had questions regarding salaries and
payments for interns, structure of programs, and
logistical considerations for hiring students.

In the fall of 2003, 44 new local listings were
input by Experiential Education staff members.
These listings were representative of a diverse pool,
ranging from marketing, journalism, and public
relations to experience and sports science and
cardiology! The spring of 2004 drew 37 new
listings from the Gainesville area. Mirroring the fall
listings, opportunities ranged from health to public
relations. A total of 250 resumes were submitted
for these positions.

The partnership with the Gainesville Area
Chamber of Commerce was an important addition
to the opportunities provided students in the past,
and provides a significant avenue for development
of additional local internship opportunities and full-
time jobs.

The Internship Program continued to serve in
a clearing house role utilizing the new Gator
CareerLink system. Students have the option of
either registering formally with the CRC (via
GatorCareerLink) to take advantage of on-campus
interviewing activity and resume referrals, or not
registering formally but still using the internship
database listings to locate and apply to internships
of interest. For the 2003-2004 academic year,
2,478 internship opportunities were listed, a 13%
increase in postings from the previous year.

Summary

The Internship and Co-op Programs each offer
students opportunities to gain career-related


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experience. The university initiative encouraging
students to gain experience through internships
continues to have the primary developmental
focus. With the addition of the partnership with
the Gainesville Area Chamber of Commerce, local
opportunities will continue to expand.


The Experiential Education programs and
services will continue to offer students a wide
range of options to gain career-related work
experience. These experiences, in turn, enhance
the career decision-making process and
employability of UF students.


Chart C ~ Cooperative Education Demographics 2003-2004


Fall 2003
Male Female


Spring 2004 Summer 2004
Male Female Male Female


Caucasian
African-American
Hispanic
Other
Asian/PI
Native American

Totals


Chart D ~ Cooperative Education by Academic Major 2003-2004


Fall 2003
Male Female


Spring 2004 Summer 2004
Male Female Male Female


Agricultural & Biological Eng.
Aerospace Eng.
Chemical Eng.
Civil Eng.
Coastal &
Oceanographic Eng.
Computer Eng.
Computer & Info Sci Eng. (LS)
Computer/Electrical Eng.
Electrical Eng.
Engineering Science
Environmental Eng.
Finance
General Business
Geomatics
Industrial & Systems Eng.
Mechanical Eng.

Totals


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Employer Relations


Maintaining Relationships


The Employer Relations Group efforts for the
2003-2004 year can be described as directed at
maintaining relationships with key employers.
Employers continued at a very low level of hiring
activity, though there were signs that individual
employers in a variety of sectors were beginning
to increase hiring. Additionally, it was a year of
fully applying the changes in technology begun in
the previous year.

Recruitment Activity

Recruiting at the University of Florida continues
to reflect the weak national job market with
continuing decreases in activity. A total of 299
employers ran 789 interview schedules, resulting
in 7,206 individual interviews being held at the
CRC. Chart E (below) shows the statistics for on-
campus interviews for this year and four prior
academic years.

While the number of on-campus interviews
remains anemic, job postings continue to be
plentiful. During the year, over 15,000 job
opportunities were posted through Gator
CareerLink, and Chart F on the next page
illustrates the career fields of the positions posted.

The focus for the year has been on the full
implementation of the Gator CareerLink system.
Significant efforts have been directed at increasing
student registration, resulting in 11,006 students
registered in the Gator CareerLink system for the
2003-2004 academic year.

The CRC continually develops special initiatives
to build the gender and ethnic representation of


the students registered with the Center. The result
of these efforts has been the registration of nearly
3,400 students of color. In addition to special
outreach programs conducted by the CRC staff, the
Center also publishes and co-sponsors events that
promote relationship development among
students and employers. For example, our semi-
annual Career Showcase event lasts two weeks and
is comprised of several activities that facilitate
student/employer networking. The current
demographic composition of the students
registered in Gator CareerLink as of July 1, 2004, is
illustrated on Chart G (next page).

Although students from the Warrington College
of Business Administration, College of Engineering,
and College of Liberal Arts & Sciences made up the
greatest percentage of students registered,
students from throughout the university were well
represented, as shown on Chart H (next page).

Personnel

Staffing changes this year included the
departure of Associate Director Richard D. Sayers
in February and the arrival of Thomas J. Halasz from
Duke University to take his place. Lindsay C.
Seaborn was also hired in June in the position of
Assistant Director for Employer Relations & Special
Projects. This position was created to strengthen
our employer relations and outreach function; to
assist in maintaining our current employer
relations; and to develop relations with employers
not currently recruiting at the University of Florida.
Additionally, Lindsay will work to continue the
growth of job postings. Finally, another departure
from the group was Kevin Guthrie, the Gator
CareerLink coordinator, but his duties were
absorbed within the group.


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Chart E ~ On-Campus Interview Statistics

% Change From
Categor 1990-00 2000-01 2001-02 2002-03 2003-04 Previous Year

Employers Visiting 566 432 325 309 299 3.24 %

Schedules 1,379 1,145 822 857 789 -7.93%

Students Interviewed 11,946 9,975 7,158 7,673 7,206 -6.09%


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nnua 2003-2004
Report


<33


Chart G~GatorCareerLink Demographics

Ethnicity No. Registered

African-American ........................................... 779
American Hispanic .................................... 1,137
Asian/Pacific Islander ................................ 1,204
Caucasian-American.................................. 5,758
International ................................................... 548
M ultiracial ........................................................ 237
Native American ............................................. 25
Do Not Wish to Disclose............................. 727
Unknow n ......................................................... 590
Total .................................................... 11,005
As of July 1, 2004


Chart H ~ GatorCareerLink@ Colleges

College No. Registered

Agriculture & Life Sciences .......................... 538
Design, Construction & Planning ............... 109
Business Administration............................ 3,332
Dentistry ............................................ ............. 6
Education ........................................................ 114
Engineering ................................................ 2,682
Fine A rts ........................................................... 1 17
Health & Human Performance.................... 323
Journalism & Communications ...................755
Law .................................... ............................... 46
Liberal Arts & Sciences.............................. 1,996
M medicine ................................................. ....... 16
N ursing ................................................... ......... 55
Pharm acy ....................................... ............ 46
Public Health & Health Professions............ 126
Veterinary Medicine ........................................... 5
Total .................................................... 10,226
As of July I, 2004








Annal 2003-2004
Report VJ-VL


Career Events


While the overall job market continues to be weak, companies still find that the University of Florida
career events offer them high visibility and give them the opportunity to identify students to interview
during the company's on-campus interview visits) during the recruiting season. Opportunities include
Cooperative Education positions, Internships, and full-time employment. It should also be noted that the
CRC's events offer UF students the ability to develop leadership experience as volunteer directors and staff
that facilitate the running of these events.

During the 2003-2004 academic year, the Career Resource Center hosted six events. Each CRC-hosted
event continued to be independently successful, although the total student participation decreased by
6% from the 2002-2003 participation level. After several years of flat of falling attendance, company
registration increased this year by 15%. Chart I (next page) shows student and employer attendance for
all of our career events for the past four academic years.





Career Fair Descriptions


Career Showcase is traditionally held each
September and January in the Stephen C.
O'Connell Center, and it is preceded by a week of
events to educate and inform students about their
career development and job search. Events in
conjunction with Showcase include Showcase
Cinema, Showcase Fashion Show, Resume Medic,
and critiques of student resumes by employers.
Showcase offers students and alumni a chance to
discuss opportunities for Internship, Cooperative
Education, and full-time career and employment
positions with employers. In recent years, about
225 companies and 5,000 students attend each
semester.

Graduate & Professional Schools Day is in
late October/early November for students
interested in attending graduate school or other
advanced degree training programs after
completing their baccalaureate degree. About 100
institutions attend.

Government, Non-Profit & Local Employers
Fair, formerly the Opportunities Fair, held in the
fall and spring to afford a special chance for a
unique cross-section of local employers to have a
day of their own and attract candidates from all
colleges on campus.

Agriculture & Natural Resources Career
Day, held in February, is a specialized fair that is


targeted to employers and students in the
agriculture, agribusiness, and natural resources
industries. The CRC collaborates with the College
of Agriculture to host the event, with the CRC
providing assistance in planning and event day
support. Between 30-50 employers and 350
students attend this event.

Nursing & Health Professions Career Day is
in March. Students from the Colleges of Nursing,
Health & Human Performance, and Public Health
& Health Professions take this opportunity to meet
with representatives from various hospitals, health
care organizations, medical companies, and other
employers of health care professionals. This event
is on "hold" pending further collaboration with the
College of Nursing, its prime proponent.

Summer Camp Recruitment Day is primarily
for education, recreation, fine arts, counselor
education, health-related, nutrition, and other
majors wishing to work in a summer camp
environment. Some 20 organizations normally
attend.

Education Recruitment Day is held each
April. This event attracts 40-50 school districts and
educational institutions from Florida and Georgia.
Employers can connect with a diverse
representation of students who are interested in
teaching all disciplines and grade levels.


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Chart I ~ Career Day Programs ~ Employer/Student Participation


Fall Showcase.......... 561

Graduate/Professional
School Day ............. 96

Spring Showcase..... 416

Spring Opportunities
Fair ........................ N/A

Nursing & Health
Professions Day..... 34

Education
Recruitment Day... 72

Summer Camp Day.. 24

Totals .............. 1,203


2001-2002


244


90

193


6,332


625

6,100


25 350


22 185


265

170


2002-2003
Employers Students

246 5,667


93

196


590

5,350


15 270


Not Held


360

150


2003-2004
Employers Students

229 5,634


107

202


393

4,629


18 195


190


290

155


13,955 631 14,027 608 12,387 645 11,486


<35


2000-2001


Employers Student Emloer Students


6,800


503

6,194


N/A


156


302

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DIRECTOR, INFORMATION TECHNOLOGY,

& OPERATIONS SUPPORT STAFF


Wayne Wallace, Ph. D. ~ Director
William K. Lewis, A. S., MCP, MCT ~ Assistant Director for Systems Management & Development
Narasinha Kamat, M. S. Computer Programmer Analyst
David J. Cortes, B. S. Computer Support Specialist

William V. Carnes, M. A. ~ Associate Director for Operations Support
Nadene R. Francis, B. S. ~ Assistant Director for Public Relations
Linda Adams ~ Office Manager


General programs, computer support to CRC operations,
and documentation.


The Career Resource Center remains unique
among university career centers in having a
separate staff section devoted to administrative,
fiscal and technological support to the center's
operational activities. Several other centers,
including two in England, are in the process of
incorporating this function into their organization.

The Technical Operations group that was
created in 2000 continues to help develop our
growing technological infrastructure. The current
Assistant Director for Systems Management &
Development, William K. Lewis, remains directly
subordinate to the Director (see Chart H, page 44).

During the reporting period there was only one
personell change: Mr. Akhil Karkera, our Computer
Programmer Analyst, departed for an enginnering
position with Microsoft and his position was filled
in December 2003 by Mr. Narasinha Kamat. David
Cortes joined the staff as a Computer Support
Specialist in October 2003, but he had been
working with us prior to that for several months as
a temporary hire performing the same duties.

Bill Lewis and his staff work in collaboration
with the Assistant Director for Career Education
on the Career Development staff and the Senior
Assistant Director for Employer Relations with the
Career Networks group, but other staff members
may participate in the group at regular intervals.

They are responsible for all computer
operations, including the development of
computer strategies and programs, purchase of
hardware and software, training of staff members,
development and implementation of computer


Staffing in the critical areas of office
management and accounting remain the
responsibility of the Office Manager, two part-time
student fiscal assistants, one part-time student
administrative assistant, and some periodic help by
the Associate Director for Operations Support.

However, for the past several months of this
reporting period the group seems to be doing quite
well, thanks to the streamlining of certain activities
and a lot of very hard, dedicated work! In late
June 2004, the University transitioned from its
disassociated fiscal, personnel, payroll and leave
management systems to the single, integrated
PeopleSoft system, and that has introduced an
entirely new "learning curve" to the process not
only for the CRC staff, but university-wide!
Although plagued initially with some serious
problems, and still experiencing a few minor issues
in reliability and access, the system will
undoubtedly evolve into a much easier and more
capable system than we have had previously. Only
time will tell.

Nonetheless, as in the past, the Operations
Support group remains responsible for the
following key functions and areas:

All administrative activities, to include
correspondence (incoming and outgoing),
documentation, forms, and other such functions
not delegated or assumed elsewhere in the CRC.

Financial operations, including budgeting,
purchasing, invoicing, accounting, receipt of
materials, disbursement of funds, and the provision


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of financial analysis and reports to CRC decision
makers, along with recommendations and options.

Oversight of payroll actions for permanent
staff, student assistants, and paid interns under
PeopleSoft, individual staff members now enter
their own "time and labor" and "leave," but the
Office Manager is the official "Timekeeper" and
makes corrections and generally oversees the
process. This group also handles the coordination
of payroll actions for graduate assistants (when
assigned) vis-a-vis their sponsoring colleges and
departments.

Publications and arts & graphics support to
CRC staff members and programs, events, or
activities sponsored by the CRC. This includes
development and publication of such materials as
advertisements, flyers, forms, documents,
brochures, manuals, reports, signs and similar
items, as required. Operations Support is
specifically responsible for the Gator Career
Planner, Employer Resource Guide, Focus on Your
Future, Estimate of Graduates, Invitation to Recruit,
You Can Make a Difference (a fund-raising
brochure), this Annual Report, and others in the
process of development.

Oversight of all leave activities, which under
PeopleSoft are also entered into the system by the
individual staff members.

Facilities management, including
renovation, housekeeping, repair, purchases, and
moving operations.

Management and inventory of all real
property items assigned to the Center.

Fiscal Operations

The Office Manager and her staff have the
responsibility for the management, accounting and
oversight of nine separate accounts plus their
subordinate sub-categories: state, auxiliary, Job
Location & Development (Federal JLD grant funds),
two UF Foundation accounts, a Foundation
clearing account (new this year), an account for
carry-forward funds (also new), an intern account,
and an agency account!

As in the past, very tight accounting
procedures are employed to maintain the closest
controls over the Center's limited funding.


Statistical accounting reports are prepared
monthly, quarterly, annually, and as required to
provide the Director and other decision makers
with the fiscal information necessary for effective
management. Innovative computer applications
are used to generate reports and to help in the
fiscal management of unique CRC programs.

Although the university has moved to the more
capable PeopleSoft system, as of this writing there
are some key areas in which it is as yet unable to
provide sufficient account detail for proper
management. Therefore, we continue to use a
back-up management system Quick Books Pro
- which was introduced in the summer of 2002.
We will probably continue to operate this as a
"shadow system" even after PeopleSoft becomes
more functional.

In June 2004, the University of Florida will
switch from its very dated fiscal management
system (known variously as SAMAS and FLAIR) to
PeopleSoft as part of the "devolution" process
necessitated by the fragmentation of the State
University System (SUS) into its 11 component
institutions. However, the CRC proposes to
maintain this "shadow" accounting system to
ensure the accuracy and continuity of its financial
operations.

Information Technology Developments

The Information Systems group within the CRC
is responsible for all the electronic devices used by
the Center. Our role is to support the Center's
mission statement in providing comprehensive,
state-of-the-art resources to our staff, students, and
the university at large. Our goal is to always give
innovative, creative and quality services to all of
our constituents.

"Destinations"

This innovative product is a web-based survey
tool developed by the CRC IT staff that will permit
University of Florida colleges and departments to
develop and adminster surveys to fulfill their
assessment requirements.

Development began in mid-2003, and by the
fall of that year our IT staff was collaborating with
the College of Engineering and had briefed the
ABET accreditation committee and key college
officials on the benefits and use of the new


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Anna '2003 2004
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application. Since then, it has been accepted for
use by the College of Engineering, and discussions
have been underway with the College of Health &
Human Performance and other interested offices.

This comprehensive surveying tool was
originally designed to replace the paper-based exit
surveys that currently exist in a number of
departments. The scope of its development quickly
expanded and "Destinations" became an all-
purpose surveying tool that will allow colleges and
departments to generate enumerable surveys in
various formats. "Destinations" surveys can collect
customized demographic, unit specific, and post-
graduation plan information from recent graduates
or alumni, or gather anonymous information for
program, event or individual assessment.

Users can create independent survey sections
that can present perspectives on how well the
educational, professional and personal goals of
students are being met by the university. Results
of the surveys may facilitate curriculum
improvements, career and educational planning for
current students, enhancement of student services,
and support to accreditation requirements.

Creating a "Destinations" survey is a simple
process that is supported by the CRC. University
entities identify survey administrators at the
college, school or department level, input questions
into the survey-building tool, and publish the
survey to its intended audience. Survey
administrators can view dynamic reports as
respondents complete the survey.

The Department of Electrical and Computer
Science Engineering has used "Destinations" since
the fall of 2003 with tremendous results. The
"Destinations" response rates are higher than the
department's former paper-based exit survey rates,
and it has allowed the department to gather more
quantitative date from its students. All data
collected by the tool is available, in its entirety, to
the surveying entity at any time in Microsoft Excel
format. Other formats may be obtained, but only
as needed and upon request.

More information on "Destinations" may be
found on the Career Resource Center web site at
www.crc.ufl.edu/Destinations then click on the
"new users" link. Or, you may contact Bill Lewis,
CRC Assistant Director for Systems Management &
Development, at 352-392-1601 ext. 254, or e-mail
at BillLewis@crc.ufl.edu.


Staffing

The group is staffed by up to three full-time staff
and three part-time student workers, whose job
descriptions are as follows:

Assistant Director for Systems Management
& Development (full-time) This position is
responsible for the management and oversight of
the organization's entire information management
system, including computer hardware and
software installation, maintenance, and support for
the 70+ users, 50+ workstations, and the nine-
server local area network. Serves as "Webmaster,"
and works with the Web Committee to ensure the
Center's cyber-presence is maintained.

Programmer Analyst-Database Developer
(full-time) ~ Develops and implements state of the
art database strategies that meet current and
future business needs of the CRC. Performs all
aspects of data and database administration,
including hardware and software evaluation and
installation, logical and physical database design
and implementation, structured testing of
database designs, applications, and technology
platforms, security administration, backup and
recovery planning, capacity planning, performance
and tuning, research and evaluation of new tools
and techniques, and development of policies,
standards and procedures related to the database
environment.

Computer Tech Support Specialist (full-time)
- The Computer Tech Support Specialist provides
end-user support and troubleshooting for CRC
personnel. This person is responsible for the day-
to-day maintenance of the local area network
hardware, as well as desktop administration. This
person will work with the IS manager on the
implementation of new technologies. This would
include assisting the IS Manager in facilitating
activities such as upgrading systems with the latest
versions of software, the rollout of new hardware
and training.

Assistant Database Developer (part-time) ~
Assists the Programmer Analyst in developing and
implementing state-of-the-art database strategies
that meet current and anticipated business needs
of the CRC. Currently we are employing two
Assistant Database Developers.

Assistant Webmaster (part-time) ~ The
Assistant Webmaster supports the CRC's electronic


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Ann ua2003-2004
Report VJ-VL


communications efforts by performing quality
assurance, data entry, and web site maintenance.
Reports to and assists the Assistant Director
(Webmaster) in designing, populating, and testing
pages of the site.

The Center's Computer Network is presently
comprised of:

54 Desktop Computers
15 Laptop Computers
32 Desktop Printers
3 Network Printers
10 Network Servers
4 Gigabit Ethernet Switches
1 RAS Dial-in Servers

The Center's computer operations run primarily
on Microsoft's Windows 2000 or XP. All servers are
running Windows 2000 Server or Windows 2003
Server with full implementation of Active Directory.
Predominately driven by Dell PowerEdge servers,
the Center utilizes the following specialty software
including (but not limited to):

Microsoft Exchange 5.5 Server
Microsoft SQL 2000 Server
IIS 6.x Server
FileMaker Pro Server 5.x
WebTrends Professional
WebSurveyor
RealOne Media Server

Leading accomplishments for the year would
include:

Hired two new IT full time staff members:
Database Programmer
Tech Support Specialist
Unveiled a redesign of our website.
Rolled out "Perspectives"; a Center-wide
database-driven tool for students to "sign-
in" when they come into the Center seeking
assistance. Long term we hope to use the
system to continually check satisfaction of
students.
Implemented an Analysis and Reporting
page for "Perspectives."
Debuted our "Destinations" data collection
application.
Continued work on the "S.M.I.L.E."
management system. Everything from
registration to attendance gathering to
satisfaction surveys and beyond was
included.


The CRC's IT staff continues to work very closely
with the Career Networks group, NACE association
representatives, and technical support personnel
to ensure the accuracy, viability, and efficiency of
the NACElinkTM system, as it pertains to the CRC
to ensure that it meets often changing needs.

World Wide Web

The CRC World Wide Web Committee is
comprised of members from each functional group
within the Center, as well as a staff member with
primary responsibility for the technical regulation
of the site, i.e. the Webmaster. The CRC Director
serves as an ex-officio member of the committee.
Each member functions as the liaison between the
committee and her/his group regarding the
functional content of CRC programs, services, and
resources on the WWW site.

The committee serves as the governing body
to regulate consistency and quality of format, style,
content, and organization of the CRC web site, and
is responsible for the development and
maintenance of the guidelines for the CRC Web
Style Guide, which is used by all parties to control
the appearance and content of the Center's web
site. The committee meets on a regular basis (at
least once per month) to monitor the effectiveness
of the site, to discuss ideas for improvement, and
to review all proposals for major modifications,
updates, and deletion of resources from the site.

Committee members also accept responsibility
for maintaining up-to-date knowledge of advances
in web design and development, and for evaluating
competitive web sites, resources, and practices,
ensuring recognition of the CRC web site as among
the very best. Members are also the tasking link to
other staff members within their group to satisfy
web content requirements.

Combining the enthusiasm and expertise of the
staff with the moderation of the committee, we
continue to refine our presence on the World Wide
Web (WWW). Throughout this reporting period,
the permanently-established CRC Web Committee
tackled the problem of accuracy and content of the
materials on our web site and the overall
appearance of the web presence. There were an
amazing 13.6 million individual "hits" to our web
site during this reporting period! Nonetheless, we
continue to work on enhancing the look of the site
and improving its usability by our many customers.


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Ann ua2003-2004
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Print Materials & Graphics


One of the key functions of Operations Support
remains the design, development, preparation and
production of relatively sophisticated graphics and
publications to support both general CRC
operations and programs and for individual staff
members and their activities or events.

However, as reported many times in the past,
credit is also due to individual staff members and
other staff areas who continue to create and
promulgate increasingly sophisticated materials on
their own.

During the period of this report, we continued
to refine and reformat many of our printed
materials. The group, principally the new Assistant
Director for Public Relations, has again completely
updated and reissued the following CRC
publications:

Gator Career Planner ~ This was the third
year of production of this very useful calendar and
CRC information guide, and this time we were able
to pay for it entirely through the sale of
advertisements, as well as supporting grants from
the Division of Student Affairs and Student
Government the next version in 2005 should also
be fully self-sustaining, and will likely be co-
sponsored again by Student Government. It is a
very popular item, with most of the 10,000 copies
being distributed to eager students within the first
few weeks of the fall semester a few are always
set aside for distribution to spring semester
attendees.

Employer Resource Guide ~ This valuable
document debuted with a new "modular" look this
past year, consisting of a dozen tabbed "subject"
pages inserted in a UF pocket folder. This concept
makes the pages easier to find and much more cost-
effective to update the guide by simply reprinting
one or more pages. It was very well received and,
as forecast, was extremely easy to update and
correct only as many of the tabbed pages as
necessary. It was reissued again in August of 2004.

Estimate of Graduates ~ The 2004-2005
issue of this information is available on the CRC
web site and is one of the "subject pages" in the
Employer Resource Guide. Again, the look and
content has not changed significantly over the past
year, but many of the colleges represented made
significant updates to the majors offered.


The Center's three staff groups continued to
collaborate with one another on the creation and
expansion of a series of Career Handouts covering
a variety of key career-related subjects. Individual
teams or staff members prepared the material on
subjects pertinent to their team's areas) of
responsibility, and they were reviewed for accuracy
and consistency by the Assistant Director for Public
Relations.

We also convened an ad hoc CRC Publications
Committee to develop standards and priorities for
all of our publications, as well as a palatte of colors
and fonts approved for use in all of our materials.
A policy memoranda provides procedures and
examples to help guide the staff in their efforts.

Physical Facilities

There was one major reconfiguration within
the CRC, but only a few office relocations and the
changes to functional usage of a few rooms.

The principal project during this period
February through August 2004 was a re-carpeting
of about 50% of the Center, including the library,
main hallway and front foyer, all reception areas,
administrative hallway, north staff hallway,
conference room, classroom, and workroom.

However, since the library had to be vacated
of all furniture anyway, we took the opportunity
to do a major rearrangement in the library the
customer service counter was enlarged and moved
to the south center of the library, directly opposite
the main entrance, and shelving and table layouts
were spread out and more efficiently and
harmoniously configured.

Visually, this provides an attractive focal point
for all customer services, and the library is now
divided into zones, with career research
information on the west side and career skills
materials on the east. Much of the published
material has been consolidated, and several shelf
units were disassembled and stored, thus providing
a more spacious environment for clients and special
activities in the library.

At the same time, the Career Development
reception counter was disassembled and the many
of its components used in enlarging of the library
counter. The credentials service function was
relocated to the new customer service counter in
the library, thus permitting the removal of customer


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Annal 2003 2004
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seating from the main hallway to the former Career
Development reception space, thereby improving
the look and flow of traffic down the main hall.

The Office Manager and accounting functions
were then concentrated into a single room, CR-156.
Because some other minor room reassignments
once again displaced the Assistant Director for
Public Relations, she was re-located into CR-155,


one of the offices vacated by Accounting. The final
outcome is the consolidation of all Operations
Support staff members into the administrative area
at the southwest corner of the Center.

These staff relocations also saw additional
office space being provided to graduate assistants
and the creation of a workroom for public relations
and advertising student assistants.


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Annal 2003 2004
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STAFF PROFESSIONAL ACTIVITIES


Professional staff members are encouraged to
attend conventions, conferences, professional
development seminars, and workshops, participate
in on-campus workshops and on task forces, and
become involved in other activities that foster their
career development and represent the CRC. Again
this year, many of the support staff were able to
take advantage of these opportunities as well.

Certifications & Licensures

Myers-Briggs Type Indicator (MBTI) Charter
Certification No. C 11035, MBTI Certification
Program through MBTI & Counseling Psychologists
Press, Inc. (Stevie L. Honaker)

Nationally Certified Counselor (NCC) No. 90690,
National Board for Certified Counselors, Inc.
(Lauren Pasquarella Daley)

State of Florida Registered Mental Health
Counseling Intern (IMH) No. 2825. (Lauren
Pasquarella Daley)

The Strong Interest Inventory (SII) Qualified
Training Program, NBCC Provider No. 5728. (Stevie
L. Honaker)

Publications

"Creating an International Exchange Program for
Staff," NASPA Leadership Exchange, Spring 2004
publication, p. 26-27. (Wayne Wallace)

Conference, Convention
& Special Presentations

"Callings: Spirituality and Religion in Career
Counseling," 2003-2004 Career Talk Series, Career
Resource Center, December 2003. (Elaine
Casquarelli)

"Elevating HR to a Business Partner," Society for
Human Resource Management/North Central
Florida Chapter American Society for Training &
Development (SHRM/NCFC-ASTD), Gainesville,
August 12, 2004. (Kimberly Raymond)

"Holidays in Islamic Religion & Culture," Diversity
Luncheon Series, UF Counseling Center, February
24, 2004. (Farouk Dey)

42


"How Adults Learn," presentation to the UF HR
Training Interest Group, UF, November 14, 2003.
(Kimberly Raymond)

"Learn About Yourself at Home: Career Exploration
Community at UF," American College Personnel
Association (ACPA) Convention, Philadelphia, PA,
March 2004. (Farouk Dey, with Diane Porter, UF
Division of Housing & Residence Education)

"NACElink, a Significant Paradigm Shift for the
U.S., "presented to the AGCAS Biennial Conference,
Edinburgh, Scotland, September 4, 2003. (Wayne
Wallace)

"Networking" and "Professional Success" to the
17t Annual Women's Leadership Conference, UF,
February 7, 2004. (Nadene Francis)

"Personal Presentation & Employment,"
presentation to the 17th Annual Women's
Leadership Conference, UF, February 8, 2004.
(Denis Flanigan)

"Praying for Guidance: Career Development Issues
& Interventions for Muslim Clients, "National Career
Development Association (NCDA) Annual
Convention, San Francisco, CA, July 2004. (Farouk
Dey, with Brian Mistier, Department of Psychology)

"Privilege Exercise: Show Your True Colors,"
Division of Student Affairs new staff orientation,
University of Florida, October 21, 2003. (Farouk
Dey)

"Privilege Exercise: Take the Next Step," CRC
student staff retreat, Gainesville, August 28, 2004.
(Farouk Dey)

"Oueer Theology: Implications for Mental Health
Counseling," Multicultural Counseling Course,
Department of Clinical Psychology, UF, November
4, 2003. (Elaine Casquarelli)

"The Role in Living Learning Communities in
Enhancing Post-Secondary Student Success,"
Southwest Educational Research Association
(SERA) Conference, Dallas, TX, February 4-6, 2004.
(Heather White)

"E-mail Etiquette, "discussion at the meeting of the
American Society for Training & Development,


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Anna '2003 2004
Report V J-VL


National ASTD and North Central Florida Chapter,
Gainesville, June 2004. (Kimberly Raymond)

Conferences & Conventions Attended

American College Personnel Association (ACPA)
Annual Convention, Philadelphia, PA, April 1-5,
2004. (Farouk Dey, Stevie L. Honaker, Kisa
Pendergrass)

American College Personnel Association (ACPA)
Standing Committee for Multicultural Affairs
Directorate summer meeting at Rollins College,
Winter Park, FL, June 17-19, 2004. (Kisa
Pendergrass)

Association of Graduate Careers Advisory Services
(AGCAS) Biennial Conference, September 2-5,
2003, Edinburgh, Scotland. (Wayne Wallace)

Cooperative Education & Internship Association
(CEIA) Conference, Arlington, VA, April 18-20,
2004. (Judy Arzie, Heather White)

LeaderShape, Cluster Facilitator, Camp Kalaqua,
High Springs, May 2-7, 2004. (Kisa Pendergrass)

National Association of Colleges & Employers
(NACE) Conference, Orlando, June 1-4, 2004.
(Nadene Francis, Stevie L. Honaker, Wayne
Wallace, other CRC staff attended single days of
the event)

National Association of Student Personnel
Administrators (NASPA) National Convention,
International Symposium, Denver, CO, March 26-
31, 2004. (Kisa Pendergrass, Wayne Wallace)

National Career Development Association (NCDA)
Annual Convention, San Francisco, CA, July 2004.
(Farouk Dey)

National Society for Experiential Education (NSEE)
Conference, Minneapolis, MN, October 14-17,
2003. (Rachel Spier)

University Network National Meeting, University
of North Carolina/Chapel Hill, NC, May 10-12,2004.
(Wayne Wallace)

Society for Human Resource Management (SHRM)
Conference & Exposition, New Orleans, LA, June
2004. (Kimberly Raymond)


Employer & Institutional Visits/Contacts

Boeing Aviation, Ft. Walton Beach, FL, facility,
August 4, 2004. (Wayne Wallace)

Colorado School of Mines, Golden, CO, March 27,
2004. (Wayne Wallace)

Florida Power & Light corporate offices, Juno
Beach, FL, October 16-17, 2003. (Wayne Wallace)

Florida State University in conjunction with Florida
Career Center meeting, February 19-20, 2004.
(Wayne Wallace)

Florida State University Career Center in
conjunction with FCC Institute, Tallahassee, FL
August 4, 2004. (Tom Halasz, Stevie L. Honaker,
Kimberly Raymond, Jennifer Sokas, Lindsay
Seaborn, Heather White, Lucas Wall, Saranette
Williams)

Gainesville Chamber of Commerce, January 13,
2004 et al. (Judy Arzie, Rachel Spier, Heather
White)

Gamers Asylum, Gainesville, July 20, 2004. (Judy
Arzie, Heather White, Rick Sayers, Rachel Spier)

Habitant for Humanity, Charlie Hammock,
February 5, 2004. (Kisa Pendergrass)

Naylor Publications, Gainesville, August 17, 2004.
(Lindsay Seaborn)

Northrop Grumman, SACE site visit, December 1-
4, 2003. (Saranette Williams)

Regeneration Techologies, Inc., Alachua, July 27,
2004. (Farouk Dey, Tom Halasz, Kisa Pendergrass,
Kimberly Raymond, Lindsay Seaborn, Jennifer R.
Sokas)

Regeneration Techologies, Inc., Alachua, August
17, 2004. (Heather White)

Tower Hill Insurance corporate site visit,
Gainesville, February 24, 2004. (Wayne Wallace)

University of Edinburgh, Scotland, September 2-5,
2003. (Wayne Wallace)

University of North Carolina Chapel Hill in
conjunction with University Networks meeting,
May 10-12, 2004. (Wayne Wallace)


43


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Anna '2003 2004
Report V J-VL


Professional Association Memberships

American College Personnel Association (ACPA).
(Farouk Dey, Stevie L. Honaker, Kisa Pendergrass,
Rick Sayers, Saranette Williams)

American Counseling Association (ACA). (Elaine
Casquarelli, Lauren Pasquarella Daley, Denis
Flanigan, Stevie L. Honaker)

American Psychological Association (APA),
Division 17 (Counseling Psychology), Division 44
(Society for the Psychological Study of Lesbian, Gay
& Bisexual Issues), and Division 45 (Society for the
Study of Ethnic Minority Issues). (Denis Flanigan)

American Society for Engineering Education
(ASEE). (Rick Sayers)

American Society for Training & Development,
National ASTD and North Central Florida Chapter.
(Saranette Williams, Kimberly Raymond)

Association for Counselor Education & Supervision
(ACES). (Lauren Pasquarella Daley)

Association for Gay, Lesbian and Bisexual Issues in
Counseling (AGLBIC). (Elaine Casquarelli, Denis
Flanigan)

Association for Spirutual, Ethical and Religious
Values in Counseling, 2002-Present. (Elaine
Casquarelli, Lauren Pasquarella Daley)

Cooperative Education & Internship Association
(CEIA). (Judy Arzie, Heather White)

Florida Career Professionals Association (FCPA).
(Thomas Halasz, Rick Sayers, Lindsay Seaborn,
Lucas Wall, Wayne Wallace, Saranette Williams)

National Association of Colleges & Employers
(NACE), Orlando, FL, June 1-4, 2004. (Thomas J.
Halasz, Stevie L. Honaker, Rick Sayers, Wayne
Wallace ~ Institutional)

National Association of Student Personnel
Administrators (NASPA). (Vince Carnes, Farouk
Dey, Kisa Pendergrass, Jennifer Sokas, Wayne
Wallace, Heather White)

National Career Development Association (NCDA).
(Elaine Casquarelli, Lauren Pasquarella Daley,
Farouk Dey, Denis Flanigan, Stevie L Honaker, Kisa
Pendergrass, Jennifer R. Sokas)
-------------------------


National Notary Association. (Judy Arzie, Vince
Carnes)

National Society for Experiential Education (NSEE).
(Thomas Halasz, Heather White)

Public Relations Society of America. (Nadene
Francis)

SEACNET, a consortium of SEC & ACC Career Center
Directors. (Wayne Wallace)

Society for Human Resource Management (SHRM),
National SHRM and North Central Florida Chapter.
(Denis Flanigan, Kimberly Raymond, Saranette
Williams)

Southeastern Association of Colleges & Employers
(SACE). (Saranette Williams, Kimberly Raymond,
Rick Sayers, Lucas Wall, Wayne Wallace)

Southern Association of College Student Affairs
(SACSA). (Saranette Williams)

Southwest Educational Research Association
(SERA). (Heather White)

Toastmasters International Gator Orators
Chapter. (Nadene Francis, Saranette Williams,
Kimberly Raymond Lucas Wall)

University Network (UN), a national invitational
group of 30 major university career center
directors. (Wayne Wallace)

Professional Association Offices Held,
Committees or Recognition Received

American College Personnel Association (ACPA),
Standing Committee for Multicultural Affairs;
Liaison to the Standing Committee for Graduate
and New Professionals, "Welcome Wagon;" Co-
Chair for the CMA Mentoring Program. (Kisa
Pendergrass)

American Society for Training & Development-
North Central Florida Chapter (ASTD-NCFC) Vice
President for Communications 2004-2005.
(Kimberly Raymond)

Florida Career Centers (FCC), association of all 11
public universities, state chairperson. (Wayne
Wallace)


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Annal 2003 2004
Report VJ-VL


Florida Career Professionals Association (FCPA),
Membership Representative (Saranette Williams),
Conference Registration Chair (Lucas Wall), 2003
Conference Audio-Visual & Technology Chair (Rick
Sayers)

Gainesville Chamber of Commerce New Internship
Program Development Group. (Heather White)
NACE Attracting New Professionals Action Team,
2003-2004. (Tom Halasz)

NACElink National Steering Committee and
Advisory Board Member, National Association of
Colleges & Employers (NACE). (Wayne Wallace)

National Association of Student Personnel
Administrators (NASPA), Logistics Chairman for
International Education Symposium, NASPA
Conference 2005. (Wayne Wallace)

Society for Human Resource Management, North
Central Florida (NCF-SHRM) Student Chapter
Liaison (2003-present). (Kimberly Raymond)

Southeastern Association of Colleges & Employers,
2003 Conference Planning Committee Co-Chair -
Door Prizes, 2004 Drive-In Workshop
Subcommittee Chair (Saranette Williams),
Marketing Subcommittee of the Membership
Committee (Kimberly Raymond), 2003-2004
Research Committee Chair (Rick Sayers), 2004
Drive-In Workshop Committee volunteer (Lindsay
Seaborn)

Toastmasters International Gator Orators
Chapter President 2002-2003, Past President (to
May 2004 (Saranette Williams), Vice President for
Public Relations Fall 2002-Spring 2003 (Kimberly
Raymond), Sergeant-at-Arms (Nadene Francis).

State, University or Community
Activities. Committees or Task Forces

ABET Committee, College of Engineering, UF,
2001-2003. (Rick Sayers)

ABLE Conference for Students with Disabilities
presenter. (Kisa Pendergrass)

Alachua & Bradford Counties Workforce Board,
January 2003-August 2004. (Saranette Williams)

Association of Black Faculty & Staff. (Nadene
Francis, Saranette Williams)


Career Exploration Community Committee Co-
Chair (with Department of Housing and Residence
Education). (Farouk Dey)

College of Liberal Arts & Sciences Council (CLASC)
- Faculty Advisor. (Farouk Dey)

Committee on Sexism and Homophobia. (Elaine
Casquarelli)

Delta Delta Delta Sorority Alumna Advisor.
(Lindsay Seaborn)

Equal Opportunity Officer for Career Resource
Center. (Kisa Pendergrass)

FACES Modeling Troupe Advisor and Spring 2004
Production Show, April 7, 2004. (Kimberly
Raymond)

First Year Florida Curriculum Committee and
Instructor. (Kisa Pendergrass)

Florida Career Centers, Statewide Job Fair Steering
Committee, Statewide Job Fair, Orlando, May 13,
2004. (Wayne Wallace)

Gator Nights assisted in the Friday evening
programs, as well as providing CRC information and
facilitating CRC Bingo. (Nadene Francis, Kimberly
Raymond, Saranette Williams)

lota Phi Theta Fraternity, Inc. Faculty Advisor.
(Nadene Francis)

Minority Business Society Faculty Advisor 2003-
Present. (Kisa Pendergrass)

NAACP, Gator Chapter Advisor. (Saranette
Williams)

PAACT (Pledging to Achieve Academic
Competence Together) resource panel member,
August 18, 2004. (Kisa Pendergrass)

Reitz Scholar Program Mentor. (Nadene Francis)

Society for Human Resource Management (SHRM),
UF Student Chapter Advisor. (Kimberly
Raymond)

Student Affairs Division Awards Committee.
(Nadene Francis)


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Annal 2003 2004
Report VJ-VL


Student Affairs Division Community Service
Committee. (Saranette Williams)

Student Affairs Division Computer Users' Group.
(Vince Carnes, David Cortes, Bill Lewis)

Student Affairs Division Fundraising Committee.
(Nadene Francis)

Student Affairs Divison Leisure Committee. (Farouk
Dey)

Student Affairs Division Marketing Committee.
(Nadene Francis)

Student Affairs Division Strategic Planning
Committee on Finances. (Wayne Wallace)

Student Affairs Division Student Leadership
Development Committee. (Kisa Pendergrass, Lucas
Wall)

Student Affairs Division Summer Preview Program,
summer 2004. (Nadene Francis, Stevie L. Honaker)

Student Affairs Division Superior Accomplishment
Awards Committee, 2003-2004 (Rachel Spier),
2004-2005 (Nadene Francis).

Student Affairs Division Training Committee Chair
(Kimberly Raymond), Member (Farouk Dey).

Student Affairs Division Week of Welcome (WOW)
Panel: Potential Careers in Student Affairs, April 15,
2004. (Stevie L Honaker)

Statewide Job Fair, UCF Arena, May 13, 2004
Orlando. (Lucas Wall, Wayne Wallace)

University of Florida Advisors Council CRC
Representative. (Stevie L. Honaker)

University of Florida Communications Network.
(Nadene Francis)

University of Florida Affirmative Action/Equal
Employment Opportunity Committee, 2002-
Present. (Kisa Pendergrass)

University of Florida Alumni Association, Search
Committee Member for new Director 2004.
(Wayne Wallace)

University of Florida Communications Network.
(Nadene Francis)
-------------------------


University of Florida Community Campaign
Committee, 2004-2006. (Vince Carnes)

University of Florida Faculty & Staff Benefits
Committee. (Nadene Francis)

University of Florida Mentor Program (UMMP),
Mentor. (Kisa Pendergrass, Saranette Williams)

University of Florida Minority Recruitment &
Retention Committee. (Saranette Williams)

Professional Development Programs

"Between You & Me," supervisory training by the
Division of Human Resources, December 11, 2003.
(Denis Flanigan)

Consortium for International Education and
Exchange (CIEE) International Faculty
Development Seminar participant in Barcelona,
Spain: "Regional Identities in the European Context
The Catalan Case," June 16-25, 2004. (Wayne
Wallace)

Disability Issues Forum, sponsored by the UF Office
for Students With Disabilities, Reitz Union, April 7,
2004. (Kisa Pendergrass)

Diversity Lunch Series with UF Counseling Center,
November 18, 2003. (Kisa Pendergrass)

"Elevating HR to a Business Partner," Joint ASTD-
NCFC & SHRM-NFC dinner meeting, Gainesville,
August 12, 2004. (Kimberly Raymond)

"Enrichment Exchange," SHRM-NCF dinner
meeting, Gainesville, January 2004. (Kimberly
Raymond)

"Finding a Place for the Spirit of Higher Education,"
by Dr. Jon Dalton, University of Florida, February
26, 2004. (CRC Staff)

Florida Career Centers (FCC) Annual Institute,
hosted by University of West Florida, Pensacola,
August 4-6, 2004. (Tom Halasz, Stevie L. Honaker,
Kimberly Raymond, Jennifer Sokas, Lindsay
Seaborn, Heather White, Lucas Wall, Wayne
Wallace, Saranette Williams)

"The Future of American Universities," lecture by
Dr. Arthur Levine, Gainesville, October 8, 2003.
(CRC Staff)

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Annal 2003 2004
Report VJ-VL


"How to Get More Organized," a Padgett-
Thompson Seminar by Dr. Bob Parks, Paramount
Hotel, Gainesville, November 2003. (Nadene
Francis, Kisa Pendergrass, Kimberly Raymond)

"HR Adventures in Attitude," at joint ASTD-NCFC
and SHRM-NCF dinner meeting, Gainesville, May
13, 2004. (Nadene Francis, Kimberly Raymond)

"HR101," supervisory training by the UF Division
of Human Resources, December 3, 2003. (Denis
Flanigan)

International Staff Exchange Program. CRC hosted
Leeds University, UK, staff members Jane Conway
on October 10-24, 2003, and Lynn Pettison,
January 17-28, 2004. (Wayne Wallace, et al)

La Casita Appreciation Luncheon and Re-
commemoration Ceremony, University of Florida,
April 8, 2004. (Kisa Pendergrass)

NACElink training, Tempe, AZ, January 2004.
(Kimberly Raymond, Saranette Williams)

National Association of Colleges & Employers
(NACE) Management Institute, July 12-17, 2003,
Tempe, AZ. (Rick Sayers)

National Association of Colleges & Employers
(NACE) ProTalk Teleconference Series (individual
sessions attended by various CRC staff):

"Job Outlook for the Class of 2004" (October
31, 2003)
"Men in Decline: Do We Care?" (November 19,
2003)
"Our Long Journey: From Revenue Enhanced
to Revenue Dependence" (January 21, 2004)
"The Virtue of Empire Building" (March 17,
2004)
"To Serve or Develop: What is Our Mission?"
(May 19, 2004)
"Professional Staff/Support Staff: Outdated
Elitism" (July 21, 2004)

PeopleSoftT training sessions on travel, leave, time
and labor, purchasing/payables, hiring/
appointments, salary distribution, commitment
control, budgeting, etc., University of Florida,
Spring 2004. (Virtually all CRC staff, with courses
as applicable)


"Positive, Proactive Employee Counseling,"
supervisory training by UF Division of Human
Resources, November 13, 2003. (Denis Flanigan)

"Power of Feedback," supervisory training by UF
Division of Human Resources, December 11, 2003.
(Denis Flanigan)

"Queer Culture in Today's Media: Friend or Foe,"
Diversity Luncheon Series, UF Counseling Center,
October 13, 2003. (Elaine Casquarelli)

"The Pygmalion Effect, "supervisory training by UF
Division of Human Resources, November 4, 2003.
(Denis Flanigan)

"The Right Person, the Right Job," supervisory
training by UF Division of Human Resources,
November 6, 2003. (Denis Flanigan)

"Safe Computer Ergonomics," UF Training Interest
Group, UF, April 9, 2004. (Kimberly Raymond)

"Sharing the Soul of Latin American Poetry,"
Diversity Luncheon, University of Florida,
September 23, 2003. (Farouk Dey)

"Surviving a Department of Labor Audit," SHRM-
NCF dinner meeting, Gainesville, February 12,
2004. (Kimberly Raymond)

"Time Management," a professional development
seminar at the Sheraton Hotel, Gainesville,
November 10, 2003. (Kisa Pendergrass)

University of Florida Web Portal Author/Publisher
Training, March 2004. (Vince Carnes, Nadene
Francis)

"Workplace Diversity," SHRM-NCF dinner meeting,
Gainesville, December 2003. (Kimberly Raymond)


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www. crc. ufl. edu


Annual2003-2004
Report


CHART J CRC ORGANIZATION CHART

October 2004


<48>




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