<%BANNER%>
HIDE
 Front Cover
 Table of Contents
 From the executive director
 Florida's community colleges
 LINCCWeb
 Statewide electronic resources
 LINCC library management syste...
 LINCCLearn programs and servic...
 Collaborative relationships
 Library leadership
 Implementation plan 2007-2008
 Report of the 2006-2007 CCLA advisory...
 Activities and accomplishments...
 Goals and objectives 2007-2008
 Financial summary 2006-2007
 Back Cover














Annual report
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Permanent Link: http://ufdc.ufl.edu/UF00085471/00002
 Material Information
Title: Annual report status report from the Advisory Board to the College Center for Library Automation
Alternate Title: College Center for Library Automation annual report
Running title: CCLA annual report
Physical Description: v. : ill. ; 29 cm.
Language: English
Creator: College Center for Library Automation (Fla.)
Publisher: College Center for Library Automation
Place of Publication: Tallahassee FL
Creation Date: 2006
Frequency: annual
regular
 Subjects
Subjects / Keywords: Libraries -- Automation -- Florida   ( lcsh )
Community college libraries -- Florida   ( lcsh )
Genre: government publication (state, provincial, terriorial, dependent)   ( marcgt )
serial   ( sobekcm )
 Notes
Statement of Responsibility: College Center for Library Automation.
Numbering Peculiarities: Report period ends June 30.
General Note: Description based on: 2000/2001.
 Record Information
Source Institution: University of Florida
Rights Management: All rights reserved by the source institution and holding location.
Resource Identifier: oclc - 50202365
System ID: UF00085471:00002

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Table of Contents
    Front Cover
        Page i
        Page ii
    Table of Contents
        Page 1
    From the executive director
        Page 2
    Florida's community colleges
        Page 3
    LINCCWeb
        Page 4
        Page 5
    Statewide electronic resources
        Page 6
    LINCC library management system
        Page 7
    LINCCLearn programs and services
        Page 8
        Page 9
    Collaborative relationships
        Page 10
        Page 11
    Library leadership
        Page 12
    Implementation plan 2007-2008
        Page 13
        Page 14
        Page 15
    Report of the 2006-2007 CCLA advisory board
        Page 16
        Advisory board chair message
            Page 17
        Advisory board and committees
            Page 18
            Page 19
            Page 20
            Page 21
    Activities and accomplishments 2006-2007
        Page 22
        Page 23
        Page 24
        Page 25
        Page 26
        Page 27
        Page 28
        Page 29
        Page 30
        Page 31
        Page 32
        Page 33
        Page 34
    Goals and objectives 2007-2008
        Page 35
    Financial summary 2006-2007
        Page 36
    Back Cover
        Page 37
        Page 38
Full Text




























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LINCC services provided by CCLA are used by nearly one million students, such as those above from Seminole
Community College.

TABLE OF CONTENTS

EXECUTIVE DIRECTOR'S MESSAGE 2

LINCCWEB 4

STATEWIDE ELECTRONIC RESOURCES 6

LINCC LIBRARY MANAGEMENT SYSTEM 7

LIBRARY STAFF TRAINING 8

LIBRARY CONSULTATION 8

LINCC SUPPORT 9

CCLA ADVISORY PROCESS 9

COLLABORATIVE RELATIONSHIPS 10

LIBRARY LEADERSHIP 12

IMPLEMENTATION PLAN 200712008 13

REPORT OF THE 200612007 CCLA ADVISORY BOARD 16

ADVISORY BOARD CHAIR MESSAGE 17

ADVISORY BOARD AND COMMITTEES 18

ACTIVITIES AND ACCOMPLISHMENTS 200612007 22

GOALS AND OBJECTIVES 200712008 35

FINANCIAL SUMMARY 200612007 36


[11










"LINCCWEB PLAYS A KEY

"- ROLE IN ENRICHING THE

EDUCATIONAL EXPERIENCE

OF FLORIDA'S COMMUNITY

COLLEGE STUDENTS."

J. Richard Madaus, Ph.D.
Executive Director, CCLA





FROM THE EXECUTIVE DIRECTOR

At the heart of CCLA is our mission-the purpose for existence:

"To provide service and leadership in statewide automated library and information resources to enhance the educational
experience at Florida's community colleges. This mission is accomplished by providing access to shared information
resources; ensuring effective use of technology through training, support, and consultation; researching and implementing
suitable new technologies; and providing library advocacy for issues of concern to community college libraries. "


This report highlights many of our accomplishments during 2006-07 in achieving our mission, and our continued commitment to
enhancing and maintaining LINCC and CCLA programs and services for Florida's community college libraries.

Our statewide library information resource, LINCCWeb, plays a key role in enriching the educational experience of Florida's
community college students and preparing them for the workplace of the future. Within this report you will read about our success
in activating a core set of more than 70 statewide eResources for use by students at every community college in Florida, regardless
of where they live or which college they attend. The Legislature's recurring funding of such a repository of top-quality, online
resources is a clear indication of their support for the state's community colleges, libraries, LINCC and CCLA.

During 2006-07, CCLA again committed significant resources toward enhancing LINCC's library management system with the
activation of new software designed to help college library staff more effectively and efficiently deliver services to students. In the
coming year we will upgrade that software to meet the changing needs of today's libraries.

CCLA remains a recognized leader in library automation and technology. Such leadership continues to open new doors for creative
collaboration with our university colleagues toward a unified approach to library automation for Florida's higher education students.
Globally, we play a key role in the development of new library technology, as CCLA staff are routinely selected to serve on boards,
committees and other professional library and technology groups because of their talent and expertise.

This report also details our proven advisory process that continues to guide the refinement of existing LINCC services, while
identifying opportunities for new service development.

CCLA remains justifiably proud of our accomplishments and ongoing commitment to delivering quality, reliable, cost-effective
LINCC services when and where our users need them.


[21




U


FLORIDA'S COMMUNITY COLLEGES
The Library Information Network for Community Colleges is used by all 28 community colleges in Florida-
73 campus libraries in 60 cities. CCLA operates LINCC from its headquarters in Tallahassee, Florida.


CCLA,


U


9 0 t


0

g!


I Brevard Community College
2 Broward Community College
3 Central Florida Community College
4 Chipola College
5 Daytona Beach Community College
6 Edison College
7 Florida Community College at Jacksonville
8 Florida Keys Community College
9 Gulf Coast Community College
10 Hillsborough Community College
I I Indian River Community College
12 Lake City Community College
13 Lake-Sumter Community College
14 Manatee Community College


15 Miami Dade College -
16 North Florida Community College
17 Okaloosa-Walton College
18 Palm Beach Community College
19 Pasco-Hernando Community College
20 Pensacola Junior College
21 Polk Community College
22 Santa Fe Community College
23 Seminole Community College
24 South Florida Community College
25 St. Johns River Community College
26 St. Petersburg College
27 Tallahassee Community College
28 Valencia Community College


[31

























Ease of access from home, office, and other locations outside the college campus library makes LINCCWeb an indispensable
resource for today's college students.


LINCCWEB


LINCCWEB: CONNECTING
STUDENTS TO THE WORLD

CCLA's flagship service, LINCCWeb (www.linccweb.org)
provides Florida's community college students with a
wealth of information-rich resources rivaled by few library
systems in the nation. Combining quality resources with
convenient access and unmatched reliability, LINCCWeb
users can quickly and easily find the information they are
seeking when and where they need it.

LINCCWeb continues to gain in popularity among college
students. During 2006-07, community college students
performed 13,283,706 LINCCWeb searches, an increase
of 8 percent over the previous year.

From LINCCWeb, community college students can
search a collection of top-quality electronic journals,
eBooks, databases and other resources matched to their
unique information needs. LINCCWeb also provides
students access to the library collections of their own
college, all other community college and public university
libraries in Florida, and the collections of public libraries
representing major metropolitan areas throughout the
state. In addition, CCLA provides user authentication to
databases and other electronic resources licensed locally
by community colleges for use by their students. During
2006-07, CCLA provided LINCCWeb user authentication
for 2 6 unique databases most of them full-text -
licensed by Florida's community colleges. Those databases
represent 53 commercial vendors, including premier
content providers such as EBSCO, Thomson-Gale and
ProQuest.


Ease of access from home, office, and other locations outside
the college campus library makes LINCCWeb an indispensable
resource for today's college students. A significant percentage
of LINCCWeb searches originates from points outside the
library, such as from campus classrooms, labs through wireless
connections, and from off-campus locations. CCLA's sophisticated
user authentication process allows students to use a single log-in
to quickly and easily access all of the electronic resources to which
they are entitled.




13.2 MILLION


12.1 MILLION


5.0


5.3






I-.

z



Ii.


200512006


200612007


[41










A FIRST NEXT-GEEI
FOR FLORIDA LINCCWE
AND THE U.S.
CCLA has embark
In 2007, CCLA activated new Ex commitment to re
Libris MetaLib version 4.0 software in state of the art inf(
LINCCWeb, the first such activation of the delivery tool tailor
enhanced software in the United States, and expectations c
and the second in the world. A key feature
of MetaLib version 4.0 is the presentation The next generate
of search results with full-text indicators, a more versatile d
topic clusters and author, date and journal primarily on Ex Lit
facets. Prior to the software's activation, CCLA is a Charter
CCLA previewed MetaLib version 4.0 for the ongoing de
for LINCCWeb users, collecting direct
feedback from students and library staff on The new LINCCV
ways to improve the software.
SEnhance and ex
CCLA also activated book cover art, experience with
summaries, reviews, and tables of contents and functionality
in the LINCCWeb catalog. Students can user-centered d<
quickly browse a list of books, looking at
their covers, and use reviews and other Make information
enhanced data to decide if the book is right at the point of u;
for them. discoverable wit
and tools comm
CCLA continued to work with college
libraries to load local eBook and Provide informa
audiobooks into the LINCCWeb catalog, services that kee
LINCC now contains more than 95,000 and the evolving
statewide and locally-subscribed eBooks
and audiobooks. LINCCWeb makes these Initial activation of
and other local resources discoverable LINCCWeb is anti
in Google Scholar, aiding their use by
students.

CCLA continues its role as agent for the
acquisition of additional local eResources,
saving colleges time and money by
negotiating group discounts that would
be unavailable to individual institutions,
negotiating license terms, and making
sure that the databases are fully accessible
through LINCCWeb.










LINCCWEB RESOURCES USAI
BY VENDI


NJE RATION N
B

ed on a multiyear
design LINCCWeb as a
formation discovery and
ed to the evolving needs
)f its user community.

on LINCCWeb will be
discovery tool, based
bris' Primo software.
SCustomer of Ex Libris
development of Primo.

(eb will:

pand the user
state of the art features
,founded on
sign

>n available
ser need and
hin information systems
only used by students

tion resources and
ip pace with user needs
information marketplace

the next-generation
cipated in 2008.


CCLA VALUES


EXCELLENCE
BY DESIGN

We maintain quality

by choosing the

right things to

do and taking

the time to do

them right.


GE
OR


U


[51










STATEWIDE ELECTRONIC RESOURCES



Through the combined support of the state's 28 community colleges, the Florida Department of Education, and the Division of
Community Colleges, the Florida Legislature established permanent funding for a core set of high quality electronic resources
accessible by all Florida community college students, regardless of the size or location of their college.

In September 2006, CCLA successfully activated the statewide eResources collection more than 50 LINCCWeb eResources
for all colleges. The eResources were selected by CCLA's Advisory Board, which includes representation from each of the
state's 28 community colleges. Additional resources supplied by the Florida Electronic Library bring to 84 the number of
eResources now available in the core set for all college students.

Searching of eResources accounted for nearly 60 percent of all LINCCWeb usage, due in large part to the addition of statewide
eResources and availability of local and statewide eBooks in the LINCC catalog.


LINCCWEB ELECTRONIC RESOURCES FOR FLORIDA'S COMMUNITY COLLEGES


COLUMBIA UNIVERSITY PRESS
Granger's World of Poetry

CQ PRESS
CQ Researcher
CQ Researcher Plus Archive

BOOKS
SOLINET NetLibrary Shared
Collections IV V and VI

EBSCO
Academic Search Premier
Book Index with Reviews
Business Source Premier
CINAHL Plus with Full Text
Funk & Wagnall's
New World Encyclopedia
Health Source: Consumer Edition
Health Source: Nursing/Academic
Edition
S History Reference Center
Library, Information Science &
Technology Abstracts
MagillOnLiterature Plus
MAS Ultra School Edition
Military & Government Collection
Primary Search
PsycARTICLES
Regional Business News

FACTS.COM
Issues and Controversies

GALE
Academic OneFile *
Biography Resource Center
Business Index ASAP *
Computer Database *
Expanded Academic ASAP *
General Business File ASAP *
General OneFile *
General Reference Center Gold *


Health & Wellness Resource Center and
Alternative Health Module
Health Reference Center Academic
Informe *
Junior Edition (includes Junior Edition K12) *
Junior Reference Collection *
Kid's Edition (includes Kid's Edition K12) *
Kid's InfoBits *
Professional Collection *
Student Edition (includes Student Edition K12) *
Literature Resource Center
LitFinder *
Opposing Viewpoints Resource Center
Testing & Education Reference Center
What Do I Read Next? *

HOOVERS
Hoovers Premium

JSTOR
Arts & Science I IV
Arts & Science Complement
Biological Sciences
Business II
General Science Collection

MEDICAL ECONOMICS CO.
PDR Electronic Library
(includes Physician's Desk Reference)

NEWSBANK
America's Newspapers

OCLC
ArticleFirst via FirstSearch *
Clase Periodica via FirstSearch *
Electronic Collections via FirstSearch *


Electronic Books via FirstSearch *
ERIC via FirstSearch *
GPO via FirstSearch *
MEDLINE via FirstSearch *
PapersFirst via FirstSearch *
ProceedingsFirst via FirstSearch *
World Almanac via FirstSearch *
WorldCat via FirstSearch *
WorldCat Dissertations via FirstSearch *

OXFORD UNIVERSITY PRESS
Grove Art Online
Grove Music Online
Oxford English Dictionary

PROQUEST
Criminal Justice Periodicals Index
New York Times (Historical)

WILSON
Applied Science & Technology Full Text
Art Full Text
Biography Index
Biological & Agricultural Index Plus
Book Review Digest Plus
Business Full Text
Education Full Text
Essay & General Literature Index
General Science Full Text
Humanities Full Text
Legal Periodicals Full Text
Library Literature & Information
Science Full Text
Omnifile Full Text, Mega Edition
Readers' Guide Full Text
Social Sciences Full Text
Wilson Business Full Text

* Funded by the Florida Electronic Library


[61




I


Throughout 2006-07, CCLA worked closely with its advisory committees and Ex Libris to refine LINCC's library management system and
maximize its effectiveness for community college libraries.


LINCC LIBRARY MANAGEMENT SYSTEM


LIBRARY MANAGEMENT SYSTEM

LINCC's library management system (LMS) operates behind the
scenes at community college libraries, providing library staff with
automated tools that streamline delivery of library services to
students and increase library staff productivity. In addition to the
automated purchasing, cataloging, circulation and management of
library materials, LINCC founded upon Ex Libris' Aleph software
- also provides library administrators with detailed statistical
reports that assist them in maximizing their fiscal and material
resources, as well as for use in near- and long-term planning.

ENHANCED SOFTWARE

Highlighting 2006-07 was the statewide activation of new Ex Libris
Aleph version 17 software for all community college libraries. The
highly successful activation capped nearly a year of preparation by
CCLA, LINCC libraries, and Ex Libris. That preparation included
module and documentation development, data migration
and testing, and regional training of more than 750 library staff.

This year marked the first full year of availability of CCLA's new
LINCC Interlibrary Loan (ILL) module. Based on Aleph version 17
software, the module facilitates lending and borrowing of materials
among LINCC libraries. All 28 colleges engaged in borrowing and
lending of materials using LINCC ILL during 2006-07, initiating
requests for 7,933 items.

ONGOING SYSTEM REFINEMENT

Throughout 2006-07, CCLA worked closely with its advisory
committees and Ex Libris to refine LINCC's library management
system and maximize its effectiveness for community college
libraries. Such refinement included tailoring LINCC modules -
based on Aleph software to accommodate unique workflows and
practices of college libraries, ensuring that LINCC continues
to meet the needs of community college libraries.


OTHER LMS DEVELOPMENT

In spring 2007, CCLA expanded upon LINCC's electronic
ordering functionality. CCLA activated LINCC electronic
ordering for library materials vendors Baker & Taylor and
Ingram. LINCC electronic ordering utilizes electronic data
interchange (EDI), allowing libraries to order materials
directly from the vendor using LINCC's Acquisitions/Serials
module. The service is also available for vendor Yankee
Book Peddler.

During 2006-07, CCLA also provided upgraded Ariel
document delivery software to all LINCC libraries to assist
with local interlibrary loan activities. CCLA continues its
evaluation of potential new functionality that will enable
libraries to e-mail notices for overdue and lost items directly
from LINCC.

LOOKING AHEAD

CCLA will upgrade the LINCC library management system
to Ex Libris' Aleph version 18 software in December 2007.
Available with version 18 will be a new client-based LINCC
interlibrary loan module and enhanced module functionality.

LINCC UNION DATABASE
(AS OF JUNE 30, 2007)


BIBLIOGRAPHIC RECORDS
AUTHORITY RECORDS
HOLDINGS RECORDS
ITEM RECORDS
BORROWER RECORDS

LINCC CIRCULATION


2006-07
2005-0
2004-05
2003-04


1,427,0 11
41 0,073
3,978,305
4.590.354
1,579,979



1,250,444
1.30 1.528
1,388,478
1.442.403


[71























Professional instruction is provided as part of CCLA's comprehensive user education program, LINCCLearn, at no cost to
community colleges.


PROGRAMS AND SERVICES


LIBRARY STAFF TRAINING

Community college librarians continue to benefit from
instructor-led training, webcasts, and self-paced, online
modules offered by CCLA. Professional instruction is
provided as part of CCLA's comprehensive user education
program, LINCCLearn, at no cost to community colleges.

Throughout 2006-07, CCLA continued to identify
opportunities to meet the LINCC training needs of college
librarians. Highlights included:

* Regional workshops to prepare library administrators
for the National Center for Educational Statistics (NCES)
Academic Library Survey (formerly IPEDS). The
workshops featured experts from the American Library
Association, the State Library of Florida and CCLA.

* Five LINCC user meetings at regional locations
throughout Florida. More than 125 college library staff
attended the meetings which served as forums
for information sharing about local activities, best
practices, and workflow.

* Videotaped, instructor-led LINCC training available
conveniently from CCLAs web site.

* Site-based workshops and online webcasts about
LINCCWeb eResources.

* New web-based courses on circulation, serials,
acquisitions and catalog searching.

In the coming year course offerings will emphasize LINCC's
new interlibrary loan functionality, while all instructor-led
and web-based courses will be updated to reflect new
Aleph version 18 software. CCLA will also offer regional
workshops on LINCC reports, LINCCWeb services, and
electronic resources.


LIBRARY CONS ULTATION

CCLAs consultation services support local activities that help
streamline traditional library workflow, thereby allowing college
library staff to concentrate on direct service to their students.

CCLAs six-member team of consultants provides libraries with
ongoing, comprehensive consultation regarding LINCC services.
In-person consultative visits to each college allow CCLA to work
closely with library managers and their staffs to address unique,
local needs. This in-person consultation is augmented by ongoing
consultation via telephone, e-mail and discussion lists, enabling
CCLA to continually assess library needs.

During 2006-07, the focus of CCLAs consultation services was
on the upgrade of LINCC's library management system software,
digitization, LINCCWeb eResources, and LINCC statistical
reports.

In addition to consultation by CCLA librarians, a full-time Network
Consultant continued to collaborate with libraries and information
technology staff to ensure that institutional and LINCC needs were
identified and addressed.

During 2006-07, Daytona Beach Community College and CCLA
collaborated on a new program that allowed a CCLA library
consultant to shadow the college library's administrators and
frontline library staff for three days. The program, which will be
repeated at one or more colleges during 2007-08, provides both
CCLA and the college with a better understanding of how LINCC
services are delivered to students in a live library environment.


[C8










LINCC SUPPORT

An invaluable component of CCLAs
operations remains its Service Desk-a
centralized call center available during all
hours that libraries are open. The Service
Desk provides frontline, expert help on
LINCCWeb, LINCC's library management
system modules, and related library
services.

Florida's community college libraries rely
upon CCLA's full-time, knowledgeable
customer support staff to quickly and
effectively assist them with LINCC services
and products. During 2006-07, the
Service Desk fielded 5,985 calls and e-mail
requests for service from community
college library staff. Call tracking software
ensures that each call or e-mail request for
service is accounted for, and that college
library staff receive prompt, reliable
answers to their questions.

CCLA ADVISORY
PROCESS

For nearly two decades, the CCLA
Advisory Board model has ensured a
dynamic and well-coordinated community
college information delivery system.
LINCC programs and services are
shaped by collaborative input from the
local institutional level and guided by
priorities established by the Community
College Council of Presidents, Division of
Community Colleges, and Florida's State
Board of Education. This advisory process
enables CCLA to provide new
and expanded programs and technology
that maximize educational access in
support of each college's mission.


CCLA advisory groups met 15 times
during 2006-07, including an annual joint
meeting between the CCLA Executive
Committee and the Advisory Board for
the Florida Center for Library Automation
(FCLA), library system provider for the
state's I I public universities. Additionally,
CCLA hosted five regional meetings for
Advisory Board members where issues
specific to each region were addressed.

In addition to advising on matters of
LINCC implementation, CCLA's advisory
process continues to afford frontline library
staff opportunities to become conversant
with current issues and to enhance
leadership skills through committee
participation. Thirty-nine library staff
served on CCLA-sponsored committees
during 2006-07. Seventeen community
colleges were represented on at least one
committee; the CCLA Advisory Board
includes representation from each of the
state's 28 community colleges.


CCLA VALUES

CUSTOMER
FOCUS

We look to the customer

as the driving force for

what we do.


[91


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SOL


NET


A NETWORK OF KNOWLEDGE


EX Libris


CCLA actively collaborates with other library and technology-related organizations to create effective library management and
information delivery services. CCLA enjoys a strong, effective working relationship with Ex Libris, the library software vendor whose
Aleph, MetaLib and SFX technologies form the foundation of LINCC and LINCCWeb.

COLLABORATIVE RELATIONSHIPS


CCLA actively collaborates with other library and
technology-related organizations to create effective library
management and information delivery services. These
strategic opportunities provide a basis for developing
reliable, quality, cost-effective programs and services for
Florida's community colleges.
EX LIBRIS
CCLA enjoys a strong, effective working relationship
with Ex Libris, the library software vendor whose Aleph,
MetaLib and SFX technologies form the foundation of
LINCC and LINCCWeb. CCLA collaborates with Ex Libris
to refine existing software and to research and develop
new technologies that enhance community colleges' ability
to provide LINCC services to their users. Five CCLA staff
participate on national and international committees and
working groups responsible for shaping new or developing
Ex Libris products.
In 2007, Ex Libris announced CCLA as a Charter Customer
for their emerging discovery tool, Primo. As a Charter
Customer, CCLA has early access to the software, working
closely with Ex Libris to shape the software's ongoing
development.
During 2006-07, CCLA became one of only six customers
selected by Ex Libris to participate as an early adopter
of their MetaLib version 4.0 software. CCLA is the only
shared system among the group, which also includes Boston
College, Brown University, California Digital Library, Indiana
University-Purdue University Indianapolis, and University
of Minnesota.


TAMPA BAY LIBRARY
CONSORTIUM AND THE
FLORIDA ELECTRONIC LIBRARY
Throughout 2006-07, CCLA continued its close partnership
with the Tampa Bay Library Consortium (TBLC) and the Florida
Electronic Library to deliver the statewide online library reference
service, Ask a Librarian, to Florida's 17 million residents. Ask a
Librarian registered 29,560 live chat and e-mail reference sessions
during 2006-07. Ninety-six academic, public, school and special
libraries throughout Florida collaborate to staff the online service.
TBLC is responsible for the service's coordination and
administration, while CCLA is responsible for the operation,
management and enhancement of the service's computing
platform. The Florida Electronic Library facilitates the service's
Library Services and Technology Act (LSTA) grant and service
promotion.


i


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1 CENGAGE Learning-










FLORIDA CENTER
FOR LIBRARY
AUTOMATION

CCLA maintains a close relationship with
the Florida Center for Library Automation
(FCLA), system provider for the state's
public universities. FCLA and CCLA
regularly share information and discuss
issues common to the Ex Libris suite of
products operated by both systems, and
about library-related issues of interest to
Florida's colleges and universities. CCLA
Executive Director, Richard Madaus,
serves as a member of the FCLA Advisory
Board, while FCLA's Executive Director,
Jim Corey, serves on the Advisory Board
to CCLA.

DIVISION OF
COMMUNITY
COLLEGES

In 2007, CCLA began hosting the
Florida Division of Community College's
SharePoint project in its computing facility.
This collaborative project of the Division of
Community Colleges, Community College
Council of Presidents, and CCLA provides
college business officers access to fiscal
data and other official documents shared
and stored in a centralized location.

FLORIDA DISTANCE
LEARNING
CONSORTIUM

CCLA continues to host the enterprise-
level learning platform, Desire2Learn, and
multiple web sites for the Florida Distance
Learning Consortium and the Department
of Education's Alternative Certification
Program.

FLORIDA
INFORMATION
RESEARCH NETWORK

The Florida Information Research
Network (FIRN) continues to provide
internet access for delivery of CCLA web-
based services.


LARGE SCALE
SHARED SYSTEMS
INITIATIVE

CCLA remains an active participant in
the Large Scale Shared Systems Initiative
(LaSSSI) a group of I I system providers
in the U.S. whose services are based on Ex
Libris software. LaSSSI provides a valuable
opportunity to share information and
discuss issues related to the operation of
Ex Libris products in centralized, shared
system environments.

LaSSSI participants represent nine states:
Florida, California, Indiana, New York,
North Dakota, South Dakota, Minnesota,
Maryland and Virginia. CCLA represents
Florida's community colleges, while the
state's public universities are represented
by the Florida Center for Library
Automation.

FLORIDA
LAM B DARAI L

CCLA teamed with the Florida LambdaRail
(FLR) to provide Internet2 connectivity
for LINCC. FLR is complementary to
the National LambdaRail (NLR) initiative,
a national high speed research network
initiative.

SUNGARD
AVAILABILITY
SERVICES

CCLA and SunGard Availability Services
made significant progress during
2006-07 toward a disaster recovery
process for LINCC. As part of CCLA's
disaster recovery plan for LINCC,
SunGard provides necessary system
hardware in the event that CCLA's
computing facility is significantly affected
by natural or other disasters. In 2007,
CCLA and SunGard performed a highly
successful simulated disaster recovery,
which included hardware installation, data
replication and recovery.


CCLA VALUES


LEADERSHIP
THROUGH
LEARNING AND
INNO VAT ION

We frame and

promote a vision

of the future by

actively exploring

technologies at

local, national and

international levels.


I


Ul


[1 11























National and international library organizations turn to CCLA for its talent, expertise, and vision in helping guide
development of library products and services.


LIBRARY LEADERSHIP


CCLA maintains an active presence in the library
information marketplace. Recognized for the breadth and
effectiveness of its programs and services, CCLA enhances
library services and resources through alliances that extend
beyond the educational service system. National and
international library organizations turn to CCLA for its
talent, expertise, and vision in helping guide development of
library products and services. Examples include:

CCLA's Coordinator of Library Management Systems
Products, Mike Ryan, serves as Deputy Coordinator of
the International Group of Ex Libris Users' (IGELU)
Aleph Products Working Group, addressing and
negotiating product related issues between Ex Libris
and libraries in the U.S. and internationally.

CCLA Library Services Consultant Scott Schmucker
chairs the Ex Libris Users Group of North America's
(ELUNA) Interlibrary Loan Interest Group. CCLA was
among the first in North America to activate Ex Libris'
Aleph ILL module in a shared system environment.

Gary Johnson, Assistant Director for Library Software
Operations, serves on ELUNAs Aleph Product
Working Group, evaluating, developing and refining
Ex Libris products.


In addition to involvement with Ex Libris-related groups, CCLAs
staff is involved with national groups that impact the library
community at large.

Susan Campbell, CCLAs Information Management
Consultant, is a member of the National Information
Standards Organization's (NISO) Discovery to Delivery
Topic Committee, addressing issues related to OpenURL,
Metasearch, interface design and web services.

Research & Development Consultant Karen Schneider serves
on the American Library Association (ALA) Presidential
Initiatives Advisory Committee.

CCLA Executive Director Richard Madaus serves on the Board
of Directors of SOLINET and on the Gale Advisory Board.

Within Florida, CCLA plays an active leadership role, representing
LINCC and its users in meetings of decision- and policy-making
bodies with the larger community college system. CCLA's
Executive Director serves on the Community College Chancellor's
Executive Leadership Team, where he actively presents library
issues at the highest level of community college oversight.


CCLA VALUES


TEAMWORK


We believe the whole is greater than the sum

of its parts; therefore, we ensure success

through collaborative decision-making

and action.


[1 21
















k

4-
LINCC sevcsaedsge ihavioyiptt nueaalbiiywe n hr h norainsee ed hmi


/'

/


LINCC services are designed with advisory input to ensure availability when and where the information seeker needs them in
support of the educational process.


IMPLEMENTATION PLAN 200712008


CCLA has embarked on a multiyear commitment to redesign
LINCCWeb as a state of the art information discovery and delivery
tool tailored to the evolving needs and expectations of its user
community. LINCCWeb will be enriched by an array of electronic
resources funded for statewide access by all community college
students. An upgrade of the Ex Libris software that underlies the
LINCC library management system sets the stage for enhanced
resource sharing functionality.

LINCC services are designed with advisory input to ensure
availability when and where the information seeker needs them in
support of the educational process. CCLA strives to maintain and
enhance CCLA/LINCC services and products at quality levels that
meet the needs of community college students, faculty, and staff.

LINCC SERVICES AND
PRODUCTS

DIGITAL INFORMATION
RESOURCES

The next generation LINCCWeb will be a more versatile discovery
tool, powered by the Endeca Information Access Platform and Ex
Libris software. CCLA is a Charter Customer of Ex Libris' Primo
discovery software. The new LINCCWeb is being designed to:

Enhance and expand the user experience with state of the art
features and functionality founded on user centered design

Make LINCCWeb information available at the point of user
need and discoverable within information systems and tools
commonly used by students

Provide information resources and services that keep pace
with user needs and the evolving information marketplace

CCLA will continue to administer the state-level program that
provides electronic information resources for students at all 28
community colleges via LINCCWeb. $3.9 million in funding for


these essential resources will be expended in 2007-08.
CCLA will continue to act as agent for cooperative licensing
of databases as desired by the community colleges,
facilitating acquisition with local funds of products with
more specialized or local interest. It is anticipated that
community college access to selected databases funded
by the Florida Electronic Library will continue through
2007-08.

CCLA will undertake usability testing within its development
and testing environment, to enhance and improve the user
experience with LINCCWeb. CCLA will continue working
toward a planned union catalog that seamlessly presents
the library holdings of Florida's public community colleges
and state universities, working in concert with the state
universities.

CCLA will continue its partnership with Tampa Bay Library
Consortium (TBLC) in supporting the Ask a Librarian
online virtual reference service, as host and manager of the
software platform on which the service resides. More than
ninety libraries from across Florida, including community
colleges, now participate in providing this collaborative
service as a key component of the Florida Electronic
Library.

LINCC ACCESS MANAGEMENT
SERVICE

Through the LINCC Access Management Service, CCLA
will continue supporting connectivity to electronic resources
funded at state and local levels. Students increasingly
demand seamless "single sign-on" access to LINCCWeb and
other college services to which they are entitled. CCLA will
investigate and prepare to support identity management
technologies that address this need within the community
college environment.


g,


1


[1 31


a







IMPLEMENTATION PLAN 200712008


DIGITAL CONTENT
INITIATIVE

With a goal of enriching LINCC content
with the unique holdings of documents,
photographs, artifacts, and other cultural
heritage materials in LINCC libraries,
CCLA will begin development on a new
LINCC Repository Service. This optional
service will offer LINCC libraries a new
resource for managing their digital assets
in a repository hosted by CCLA within
the LINCC environment and based on
Ex Libris' DigiTool software. CCLA will
provide access to the digital content of
LINCC libraries through LINCCWeb and
will introduce consultation and educational
services to assist LINCC libraries with
managing their digital assets locally. CCLA
will seek to align its digital content initiative
with other Florida programs and activities.

LIBRARY
MANAGEMENT
SYSTEM

CCLA will upgrade the LINCC library
management system to Ex Libris' Aleph
version 18 software, anticipated for
December 2007. Available with version 18
will be a new client-based version of the
LINCC interlibrary loan module. Upon
successful upgrade to Aleph version 18,
work will continue on development of
an interlibrary loan capability based on
the International Standards Organization
protocol, delivery of LINCC notices by
email, and media management.

LINCC REPORTS

CCLA will continue to expand its array
of LINCC statistical and operational
reports, to support the introduction of
new functionality and increase the utility
of established services. Another area of
emphasis is the provision of reports that
conveniently present LINCC statistical data
for local use in responding to accreditation
studies and the biennial library survey
by the National Center for Educational
Statistics (NCES). CCLA will continue
efforts to align electronic resource
usage statistics with national-level
standardization initiatives.


USER EDUCATION
AND CONSULTATION

LINCCLearn, CCLA's user education and
training program, will emphasize training
for new interlibrary loan functionality to
be introduced during 2007-08. Content of
established instructor-led and web-based
courses will be updated to reflect Aleph
version 18 software. CCLA will offer
regional workshops on LINCC reports,
LINCCWeb services, and electronic
resources. Web broadcasts of instruction
and information about LINCC services
and products will continue; this technology
will also be available for user support and
CCLA advisory committee meetings. An
annual needs assessment forms the basis
for CCLA training plans.

CCLA is committed once again to visit
each community college during 2007-08.
Consultation is available to facilitate local
LINCC-related planning and operations.

CENTRAL
COMPUTING SITE

LINCC's production systems continue
to develop, supporting new services and
integrating technological enhancements
that add flexibility and robustness to the
environment. CCLA will add the Red
Hat Linux operating system (now used
by Ex Libris) to the array of operating
systems supported, reflecting CCLA's
policy of aligning with the vendor's
primary development platform. The ability
to restore LINCC services promptly
following a disaster affecting its central
computing facility will continue to be
reinforced under a contract with service
provider SunGard.

COMMUNICATIONS

Efforts to communicate with CCLA/
LINCC stakeholders in the most timely
and effective manner will continue
throughout 2007-08. The fourth annual
regional LINCC user meetings will be held
in spring 2008. CCLA will seek to expand
user input into development of CCLA/
LINCC services, including periodic surveys
of LINCC users on various aspects.


" 1 41




U


IMPLEMENTATION PLAN 200712008


LINCC MAINTENANCE

CCLA will continue allocating appropriate
resources to resolve LINCC functionality
concerns. Maintenance of LINCC services
entails ongoing care and periodic updating
of LINCC's technology infrastructure,
including CCLA's central computing
facility, LINCC software and databases,
and CCLA's web sites. Other maintenance
activities include Service Desk and other
user support activities; consultation
and training; LINCC user aids; and
maintenance of communications with
users, funders, and the general library
community.

CC LA' S
PLANNING
PROCESS

STRATEGIC
PRIORITIES

CCLA's planning for the introduction of
new services and continued maintenance
of established services during 2007-08
has been guided by the following strategic
priorities:

LINCC SERVICES
AND PRODUCTS

Ensure that LINCC services are available
when and where the information seeker
needs them in support of the educational
process. Maintain and enhance CCLA/
LINCC services and products at quality
levels that meet user needs and increase
their satisfaction.

CCLA'S ROLE AND
RESPONSIBILITIES

Continue to fulfill CCLA's statewide
leadership role as set forth in the
organizational mission statement and as
directed by the Division of Community
Colleges. Actively explore and respond
to the changing information marketplace
in support of innovative learning
environments. Seek mutually beneficial
partnerships on behalf of CCLA's user
community.


CCLA ORGANIZATIONAL
ENVIRONMENT

Create a collaborative and flexible
organization based on CCLAs values,
with appropriate resources to ensure
that CCLA is optimized to serve its
user community. Provide ongoing staff
development that ensures relevant staff
expertise and effective resource utilization
to keep pace with CCLA's needs. Create
a culture of assessment that promotes
excellence in CCLAs decision making,
service delivery and accountability.


STAKEHOLDER INPUT

Many sources provide input to CCLAs
annual plan, within an overall goal of
providing maximum benefit to the
user community. The CCLA Advisory
Board, its Executive Committee, and
its standing committees participate in a
structured advisory process for LINCC
implementation, reflecting the interests
of community college libraries and their
parent institutions through its annual goals
and objectives and ongoing counsel.


CCLA staff gain insight into library
needs and priorities through
ongoing service-related contacts.
The Division of Community
Colleges of the Florida Department
of Education provides direction
in areas related to resource
management, administrative
and governance issues. CCLAs
collaborative relationships within
the Florida library community have
resulted in significant insights and
opportunities. CCLA staff provide
input on user needs, workplace,
resources, and information
marketplace issues.


1 51























REPORT OF THE

200612007 CCLA ADVISORY BOARD



UPDATE OF ACTIVITIES AND ACCOMPLISHMENTS









I 2007 ADVISORY BOARD


FROM THE CCLA ADVISORY BOARD CHAIR

If 2006-07 can be remembered for one great moment, it was the
restoration of funding for statewide resources for all community colleges.
That one legislative action leveled the playing field for the state's community
college students, providing each one access to the same core collection
of quality, online information-rich resources. In a spirit of teamwork and
collaboration, the 28 college representatives to CCLA's Advisory Board
hand selected a mix of resources that benefit the greater good of Florida's
nearly one million community college students, faculty and staff.

A YEAR OF CHANGE
This was a year for the LINCC community to prepare for new technologies
that reshape library services and the very nature of work performed by
library staff. As CCLA continued its development and implementation of
enhanced Aleph software for LINCC, our advisory committees planned
for future services using LINCC. Much was accomplished by our various
advisory committees that will keep community college libraries and CCLA
moving forward, and I am truly grateful to every committee member for
their diligent and conscientious efforts throughout the year.

The Advisory Board and Executive Committee continued to test and
refine a number of group processes developed and put into place over the
previous two years. Those processes improve communication between
Board and committee members, and CCLA. Web conferences on critical
issues allowed Advisory Board members to actively participate throughout
the year, while new processes for communication between the Executive
Committee and smaller standing committees ensured members at all levels
remained knowledgeable of library- and LINCC-related issues. This was
also the first year under a successful new committee structure designed to
maximize input to key areas of LINCC's implementation. At all levels there
was strong collaboration, discussion and interaction that resulted in the best
possible outcomes and aided the Advisory Board in meeting its annual goals.

A SHARED PURPOSE
The exceptional work of CCLA's staff deserves recognition-not only
for their hard work and expertise that we in the LINCC community
witness each day, but also for the extensive planning, development, testing
and commitment to quality that goes on behind the scenes at CCLA in
delivering LINCC services across the state. Florida's community colleges
can be proud of the role that their libraries play in helping students succeed.
Without question, that role is made easier by CCLA's talents, vision, and
tireless work on behalf of all 28 community colleges to develop, deliver and
fully support a top-quality, automated library system rivaled by few others
in the nation.

This was avery special year for our advisory groups and for LINCC; it was
an honor and joy for me, as Advisory Board Chair, to be a facilitator and
more often a proud and smiling "onlooker" in this process. So many people
contributed to this success and we can all be very pleased with what we, as
a unified team, have accomplished together.


Patricia DeSalvo
Dean, Libraries and Learning Technology
Seminole Community College
CCLA Advisory Board Chair, 2006-07


The mission of the Advisory

Board is to represent the

library automation needs

of community college

students, faculty, and staff

to the College Centerfor

Library Automation; provide

counsel to CCLA concerning

strategic issues, products and

services; encourage resource

/', :',:, and promote library

advocacy.


2006


I


[1 71







200612007 CCLA ADVISORY BOARD


The Advisory Board represents the library automation needs of community college students and faculty to CCLA; reports
to the Chancellor of the Community College System on library technology issues; provides counsel to CCLA concerning
strategic issues, products and services; encourages resource sharing; and promotes library advocacy.

Membership includes one representative from each of the state's 28 community colleges, along with CCLA's Executive
Director and representatives from the State Library of Florida, State University Libraries, and the Division of
Community Colleges.


Cherry Alexander
Joanne Bellovin
Sue Clayton
Mercedes Clement
Jim Corey
Carmen Cummings
Sandra Davis
Patricia DeSalvo, Chair
Denise English
Mary Faulkner
Zenaida Fernandez, Chair-elect
Brenda Fettrow
Cay Gasque
Karen Griffin
Sue Hatfield
Janice Henderson
Sheila Hiss
James Horton
Merle Houston
Brian Kelley
Lori Kelly
J. Richard Madaus
Miguel Menendez
Jim Morris
lan Neuhard
Lena Phelps-Ellerker
Pat Profeta, Past Chair
Judi Ring
Deborah Robinson
Charles Rodgers
Mem Stahley
Myra Sterrett
Linda Swaine
Dustin Weeks


Tallahassee Community College
Central Florida Community College
Manatee Community College
Daytona Beach Community College (as of 8/06)
Florida Center for Library Automation
St. Johns River Community College
Pensacola Junior College
Seminole Community College
Lake-Sumter Community College
Edison College
Miami Dade College
Brevard Community College (through 8/06)
Florida Community College at Jacksonville
Hillsborough Community College
Gulf Coast Community College
Okaloosa-Walton College
North Florida Community College
Polk Community College
Chipola College
Palm Beach Community College
Florida Keys Community College
College Center for Library Automation
Broward Community College
Lake City Community College
Division of Community Colleges
South Florida Community College
Indian River Community College
State Library of Florida
St. Petersburg College
Pasco-Hernando Community College
Brevard Community College (as of 8/06)
Santa Fe Community College
Valencia Community College
Daytona Beach Community College (through 8/06)


[1 8




U


2006o 2007 CCLA EXECUTIVE COMMITTEE

The Executive Committee conducts business of the Advisory Board between its regular meetings. Membership includes
Advisory Board officers, geographic and size-of-institution representatives, CCLA's Executive Director, and representatives
from the State Library of Florida, State University Libraries, and the Division of Community Colleges. Officer and institution
representatives are elected by the Advisory Board.


Cherry Alexander
Sue Clayton
Jim Corey
Patricia DeSalvo
Denise English
Zenaida Fernandez
Janice Henderson
Sheila Hiss
Lori Kelly
J. Richard Madaus
lan Neuhard
Lena Phelps-Ellerker
Pat Profeta
Judi Ring
Linda Swaine


Tallahassee Community College
Manatee Community College
Florida Center for Library Automation
Seminole Community College
Lake-Sumter Community College
Miami Dade College
Okaloosa-Walton College
North Florida Community College
Florida Keys Community College
College Center for Library Automation
Division of Community Colleges
South Florida Community College
Indian River Community College
State Library of Florida
Valencia Community College


Region I Representative
Medium Institutions Representative
State University Libraries Representative
Chair
Region III Representative
Chair-elect
Small Institutions Representative
Region II Representative
Region V Representative



Region IV Representative
Past Chair
State Library of Florida Representative
Large Institutions Representative


The CCLA Advisory Board, its Executive Committee and standing committees participate in

a structured advisoryprocessfor LINCC implementation, reflecting the interests of community

college libraries and their parent institutions through its annual goals and objectives and

ongoing counsel.


[1 91




gsingJ,.% IL'



tea.work (tem r rk


which individual inter1


ciency: coordinated efi


LA STANDING COMMITTEES 20062007
CCLA STANDING COMMITTEES 2DD6|2007


ACCESS
STANDING
COMMITTEE




















COOPERATION
AND
DEVELOPMENT
STANDING
COMMITTEE


PURPOSE
Assist and advise the Executive
Committee and CCLA
regarding circulation and
related services in a statewide
environment. Scope of work
includes, but is not limited to:
circulation, course reserves,
electronic reserve systems,
inventory, interlibrary loan and
media booking, and reports
and training related to any of
these issues.









PURPOSE
Assist and advise the Executive
Committee and CCLA
regarding opportunities for
collaboration and innovation
that can be supported within
the LINCC environment.
Scope of work includes,
but is not limited to:
identifying technologies
suitable for adoption in
the LINCC environment,
assessing the progress
made toward achieving the
recommendations contained
in Dissolving Boundaries:
Florida's Community College
Libraries and the Information
Age, data gathering, and
reports and training related to
any of these issues.


MEMBERS
Cherry Alexander, Tallahassee Community College, Executive
Committee Representative
Sandra Block, Chair, Broward Community College
Amber Brock, Tallahassee Community College
Kellie Diaz, Seminole Community College
Kristen Faulkner, Polk Community College
Suzanne Lynch-Johnson, Valencia Community College
Carole Thompson, Central Florida Community College
Christal Wood, Brevard Community College
Brenda Rutten, CCLA Staff Representative

SUMMARY OF ACTIVITIES
Key among the committee's activities during 2006-07 was the
facilitation of the 2006 LINCC Resource Sharing Survey. The
committee redesigned the survey to include questions that will
provide data on interlibrary loan issues specific to LINCC libraries.
The committee also reviewed and updated two documents:
LINCC Resource Sharing Guidelines and LINCC Database
Guidelines.


MEMBERS
Deborah Anderson, Brevard Community College
Geraldine Collins, Florida Gulf Coast University, State University
Libraries Representative
Denise English, Lake-Sumter Community College, Executive
Committee Representative
Deborah Keeler, Chair, Miami Dade College
Lydia LaCava, Broward Community College
Chad Maim, St. Petersburg College
Jenna Miller, Santa Fe Community College
Linda Sutton, Seminole Community College
Kathryn Toon, State Library of Florida
Dixie Yeager, St. Johns River Community College
Ann Armbrister, CCLA Staff Representative

SUMMARY OF ACTIVITIES
The committee's primary work assignment was the review of
recommendations contained in Dissolving Boundaries: Florida's
Community College Libraries and the Information Age.
The resulting Status Review was accepted by the CCLA
Executive Committee in December 2007.


[201





Ia I '



I~I rtlI~


I U


CCLA STANDING COMMITTEES 200612007


MEMBERS
Kay Boatright, North Florida Community College
Sue Clayton, Manatee Community College,
Executive Committee Representative
Jacqueline Druash, Tallahassee Community College (through 12/06)
Shelly Mudgett, Chair, Brevard Community College
Jeremy Norton, Lake-Sumter Community College
Bianca Rodriguez, Indian River Community College
Jennifer Saxton, Miami Dade College
Helen Schmidt, Polk Community College
Lisa Close, CCLA Staff Representative

SUMMARY OF ACTIVITIES
The committee continued to play a key role in the development
of new or enhanced LINCCWeb features. This included providing
guidance and recommendations on implementation of MetaLib
version 4.0 software, and advising on user access and
authentication to LINCCWeb resources.




MEMBERS
Rosy Aneja, Chair, Valencia Community College
Linda Broyles, PensacolaJunior College
Melanie Cooksey, Pasco-Hernando Community College
Janice Henderson, Okaloosa-Walton College,
Executive Committee Representative
Marta Kendrick, Indian River Community College
Jan Rothhaar, Broward Community College
Wynona Saddler, Florida Community College at Jacksonville
Jean Sibley, Gulf Coast Community College
Dave Whisenant, CCLA Staff Representative

SUMMARY OF ACTIVITIES
The committee was active in CCLA's planning and delivery of
Aleph version 17 software. To that end, the committee made
recommendations about Aleph software implementation,
including the review of Aleph version 17 cataloging, acquisitions
and serials functionalities. The committee also advised on
enhancements to patron record management processes, and
was instrumental in the development, testing and activation of a
new LINCC electronic ordering service based on electronic data
interchange (EDI).


PURPOSE
Assist and advise the Executive
Committee and CCLA
regarding direct services to
library users, including the
online public access catalog
and electronic resources.
Scope of work includes, but is
not limited to: LINCCWeb,
database/eBook licensing
and bibliographic records,
the online catalog of library
holdings, other digital content,
SFX, MetaLib, and reports and
training related to any of these
issues.






PURPOSE
Assist and advise the
Executive Committee and
CCLA regarding technical
services issues in a statewide
environment. Scope of the
work includes, but is not
limited to: cataloging, serials,
acquisitions, inventory,
technical services reports and
training related to technical
services.


INFORMATION
RESOURCES
STANDING
COMMITTEE


TECHNICAL
SERVICES
STANDING
COMMITTEE


[2 1







200612007 ACTIVITIES AND ACCOMPLISHMENTS



GOAL I: Objectives


PROVIDE ACCESS TO
SHARED INFORMATION
RESOURCES.


V"-----
CCLA VALUES


I ACCOMPLISHMENT
FOCUSED

We earn trust by

S keeping our commitments.


I. IDENTIFYAND ADDRESS RESOURCE SHARING ISSUES AND OPPORTUNITIES
AMONG LINCC INSTITUTIONS.

CCLA continued to refine LINCC's statewide request service. The service
enables students to request books and other materials from other community
college libraries directly from LINCCWeb.

During 2006-07, Florida's statewide courier service moved 42,821 items
among Florida's community college libraries. CCLA and its Advisory Board
provide leadership and resources toward the service's continued development
and availability, ensuring that LINCC libraries continue to benefit from this
invaluable service.

CCLA's Access Standing Committee conducted its annual Resource Sharing
Survey in October 2006. The survey part of a continuing study of community
college resource sharing trends and issues tracks interlibrary loan activity,
services and staffing, document delivery, and collection development among
Florida's 73 campus LINCC libraries.

CCLA continued to provide interested college libraries with free group
licensing for Ariel document delivery software. Upgraded in 2006, Ariel
software enhances transmission of electronic documents between libraries -
both within the LINCC environment and worldwide and enables libraries to
efficiently deliver electronic documents directly to student and faculty desktops.

Five regional Advisory Board meetings were held during 2007, providing
a forum for CCLA, college library administrators, and representatives from
regional multi-type library cooperatives to discuss LINCC and library-related
issues of local and regional interest.

CCLA's Executive Committee held its ninth annual joint meeting with the
Advisory Board of the Florida Center for Library Automation (FCLA) in
December 2006.

2. EXPAND ACCESS TO CENTRALIZED INFORMATION RESOURCES THROUGH
WEB BASED STRUCTURES TO SUPPORT THE COMMUNITY COLLEGE
EDUCATIONAL PROCESS.

CCLA continued to refine and enhance its statewide library information portal,
LINCCWeb. During 2006-07, community college students performed
13,283,706 LINCCWeb searches. LINCCWeb provides convenient, reliable
access to library and information resources when and where users need it.
Full-text databases, eBooks and audiobooks are among the resources available
from LINCCWeb, along with the collections of Florida's 28 community colleges,
I I public university libraries, and public libraries representing major
metropolitan areas throughout the state.

In fall 2006, CCLA activated $3.9 million in new electronic databases,
journals and eBooks to assist in learning and research. The resources are
funded by the Florida Legislature for use by all colleges. Representatives from
each college collaborated to select the resources that best meet the information
needs of today's community college students.


[221








200612007 ACTIVITIES AND ACCOMPLISHMENTS



GOAL I:

Community college students now have access to 84 statewide eResources PROVIDE ACCESS TO
(representing 14 commercial information vendors) from LINCCWeb. SHARED INFORMATION

* In May 2007, Florida's Legislature approved additional funding for 2007-08 RESOURCES.
to augment the core set of statewide LINCCWeb eResources. (Continued)

* CCLA enhanced the offerings from LINCCWeb's catalog by adding access to
NetLibrary's eBook Shared Collections IV and V select titles from Gale's Virtual
Library, and to eBooks purchased locally from vendor Greenwood Press.

* CCLA negotiated group licenses for eResources valued at more than $397,000,
acting as agent on behalf of participating colleges seeking to retain access to
these products with local funding.

* During 2006-07, CCLA continued to integrate Ex Libris's SFX technology
into LINCCWeb. SFX links together all parts of LINCCWeb's electronic
collection, including full-text repositories; abstracting, indexing, and citation
databases; online library catalogs, and other web resources.

* CCLA introduced a new version of LINCCWeb's foundation software, MetaLib
version 4.0, in 2007. The enhanced MetaLib included a new navigation
tool that presents search results with topic clusters and author, date and journal
facets. CCLA was one of six customers nationwide selected by Ex Libris
to participate as an early adopter of MetaLib version 4.0 software.

CCLA continued to refine its user authentication processes during 2006-07
to expand student access to locally-licensed electronic resources provided for
their college. Institutions that license electronic resources directly from vendors
can request CCLA to authenticate use of those resources by their students
both inside the library and from remote access points. CCLA currently provides
user authentication capability for 2 16 unique databases offered by 53
commercial vendors.

CCLA added EZproxy's user authentication software to expand access to
eResources through LINCCWeb's SFX feature.

Significant enhancements to book cover images in LINCCWeb's catalog search
results were activated in 2006. CCLA worked with Syndetic Solutions to
provide links to table of contents, summaries and annotations, reviews and
author notes.

- A new searchable help interface to assist students using LINCCWeb's catalog
was introduced in 2007.

- A trial web site was made available to all colleges to preview potential new
LINCCWeb eResources.

CCLA continued to provide college libraries with enhanced options for
customizing local web pages. Such options include predefined LINCCWeb
search starting points to best match search strategies used by their students.
Information on CCLA's web site provides libraries with detailed instructions on
how to maximize the effectiveness of available LINCCWeb customization
options for their students.


[231








200612007 ACTIVITIES AND ACCOMPLISHMENTS


GOAL I: Close collaboration between CCLA, its advisory committees and LINCC
PROVIDE ACCESS TO library staff continues to benefit LINCCWeb refinement. CCLA's Information
Resources Committee, comprised of community college library public
SHARED INFORMATION services staff, provides key advisement regarding student preferences, practices
RESOU and information needs. Such input enables CCLA to tailor LINCCWeb to the
unique learning environment of community colleges.
(Continued)
CCLA continued to provide web-based information resources that assist
library staff in effectively delivering services to their users. CCLAs "Library Staff
Resources" web page includes information on resource sharing, copyright,
licensing, information literacy and other professional topics.

CCLA began development on a new LINCCWeb interface based on Endeca
software functionality. CCLA acquired the Endeca software in January 2007
and is an early implementer of the Endeca products in libraries. The Endeca
platform will benefit students through an enhanced LINCCWeb interface
and set the stage for increased connectivity with the state's public
university libraries.

During 2006-07, CCLA began the planning phase of a digital content
initiative to assess the potential for digitization of community college library
collections. Collaboration continues with software vendor Ex Libris to utilize
their DigiTool software to facilitate and support digital library content in LINCC.

CCLA was selected as a Charter Customer for Ex Libris's emerging discovery
tool, Primo. As a Charter Customer, CCLA will have early access to the
software and will work closely with Ex Libris to shape the software's
development.

3. ENHANCE DELIVERY OF LINCC SERVICES DIRECTLY TO THE USER'S
PREFERRED LOCATION THROUGH RESOURCE SHARING AND TECHNOLOGICAL
MEANS.

Community college libraries used LINCC's library management system to
circulate 1,250,444 items during 2006-07.

CCLA, the Tampa Bay Library Consortium (TBLC), and community college
libraries continued their collaborative development of Florida's statewide virtual
reference service, Ask a Librarian, which provides the state's 17 million citizens
with online access to professional library reference staff to answer their
questions and assist in locating and using information on the web. During
2006-07, Ask a Librarian registered 29,560 live chat reference sessions. A
total of 96 academic, public, and special libraries participate in the Ask a
Librarian service.

S"Preliminary planning for a new Academic Desk' feature of the Ask a Librarian
service began in 2007. CCLA will play a key role in the collaborative
development and activation of the new feature.

CCLA's access management services continue to support authorization
authentication to resources from users' preferred locations.

Activities supporting this objective are also listed under Goal I, Objective I
(Statewide Courier)


[241








200612007 ACTIVITIES AND ACCOMPLISHMENTS


Activities supporting this objective are also listed under Goal I, Objective 3
(LINCCWeb, Proxy authentication).

4. CONTINUE DEVELOPMENT OF THE CCLA/LINCC SYSTEM AND WEB-BASED
INFORMATION RESOURCE ENVIRONMENT.

CCLA successfully upgraded its LINCC Library Management System (LMS)
software to Aleph version 17 in July 2006. The upgrade capped nearly a year
of development, testing and preparation, including significant refinement
of library data, tailoring of Aleph modules to meet the needs and expectations
of community college libraries, development of product documentation and
support materials, and training of library staff on the new software. CCLA
worked closely with its advisory process and with local libraries in the
software's preparation.

In 2007, CCLA began preparing for an upgrade of LINCC's LMS software to
Aleph version 18. Anticipated for activation in December 2007, the new
software will improve LINCC's Interlibrary Loan functionality and offer the
potential for enhanced connectivity with the state's public university libraries.

CCLA continued to collaborate with SunGard Availability Services to
implement an enhanced disaster recovery plan for LINCC that will provide for
necessary system hardware in the event that CCLA's computing facility
is significantly affected by natural or other disasters. In 2007, CCLA and
SunGard successfully performed a simulated disaster recovery, including
hardware installation, data replication and recovered patron, bibliographic and
other data used by LINCC.

CCLA signed a contract with the Florida LambdaRail (FLR) initiative in 2006
that will provide Internet2 connectivity for LINCC. Internet2 bypasses local
Internet traffic, resulting in faster LINCC transactions for any community college
also connected to Internet2.

Refinement of CCLA's LINCC Automated Processing Service (LAPS)
continued. One key refinement was providing libraries the option to submit
borrower records on a weekly schedule, rather than by academic term or
session only, benefiting colleges that offer frequent student registration.

Collaboration continued between CCLA and Ex Libris to address outstanding
issues and maximize the software's effectiveness for LINCC libraries.

LINCC's Circulation Selfcheck functionality was enhanced in 2007 to allow
for check out of video materials. The stand-alone LINCC Selfcheck workstation
enables library patrons to check out materials without staff intervention.

In 2007, CCLA began evaluating potential new functionality that will enable
libraries to e-mail overdue, lost, and other notices to patrons directly from
LINCC.

CCLA continued to play an active role as a member of the Large Scale Shared
Systems Initiative (LaSSSI), a group of I I Ex Libris customers in the United
States who provide large scale, statewide shared systems. CCLA participated


GOAL I:
PROVIDE ACCESS TO
SHARED INFORMATION J
RESOURCES.
(Continued)


[251







200612007 ACTIVITIES AND ACCOMPLISHMENTS


GOAL I:
PROVIDE ACCESS TO
SHARED INFORMATION
RESOURCES.
(Continued)


GOAL 2:
ENSURE CONTINUING
LIBRARY DEVELOPMENT
THROUGH THE
EFFECTIVE USE
OF TECHNOLOGY,
TRAINING, SUPPORT
AND CONSULTATION.


in each of the group's meetings during 2006-07. The meetings provide
an opportunity to exchange information about the unique aspects of shared
system environments, discuss common issues affecting the systems, share
experiences, and identify potential development opportunities for the
participants and Ex Libris.

The refinement of LINCC services continued to benefit from close
collaboration between CCLA, its advisory groups and community college
library staff.

In 2007, CCLA expanded LINCC's Electronic Ordering feature to enable
college libraries to order materials from vendors Baker & Taylor and Ingram
directly through LINCC. The LINCC feature, which uses Electronic Data
Interchange (EDI) standards to facilitate the transactions, is also available for
vendor Yankee Book Peddler.

CCLA continued to test appropriate peripheral equipment for compatibility
with LINCC. A list of such equipment is available to all LINCC libraries to assist
them in purchasing local LINCC-related equipment.

A new searchable help interface for the LINCCWeb catalog was introduced
in 2007. Similar help interfaces for LINCCWeb eResources and for LINCC's
library management system are under development.

Activities supporting this objective are also listed under Goal I, Objective I,
(Statewide Request).

5. ENHANCE THE LINCC DATABASE OF COLLEGE LIBRARY RESOURCES
THROUGH HOLDINGS ADDED, ONGOING PROCESSING, AND QUALITY
CONTROL EFFORTS.

An authority control process continued to enhance and improve the quality
and diversity of LINCC's union database. As of June 30, 2007, the LINCC
database contained 1,427,01 I active bibliographic records and 4,590,354
individual items-an increase of 8 percent and 3 percent, respectively, over the
previous year.

CCLA ran numerous scheduled maintenance programs during the year to
maintain the quality and integrity of the LINCC bibliographic database. These
programs ensure database integrity and efficiency by purging duplicate, obsolete
or invalid records, checking validity of record data, and updating record data.

Activities supporting this objective are also listed under Goal I,
Objective 2, (eBooks).


Objectives:


I. DEVELOP AND IMPROVE CCLA CONSULTATION SERVICES TO ASSIST
LIBRARIES IN EFFECTIVE USE OF LIBRARY-RELATED TECHNOLOGIES.

CCLA continued to provide close consultation with LINCC libraries regarding
CCLA/LINCC programs and services. Such efforts were focused on local
preparation for the December 2006 upgrade of LINCC software to Aleph
software v. 17, and assisting libraries in best use practices for LINCCWeb and
the LINCC library management system (LMS). CCLA consultants actively
provided information, instruction and suggestions for workflow modifications,
and initiated software remediation where necessary.


[26]







200612007 ACTIVITIES AND ACCOMPLISHMENTS


CCLA staff kept in close contact with community college library staff
throughout 2006-07 via consultative visits, conference calls, LINCC discussion
lists, and e-mail, continually assessing and addressing library needs.

Daytona Beach Community College and CCLA collaborated on a new program
that allowed a CCLA library consultant to shadow the college library's
administrators and frontline library staff for three days. The program was
designed to provide both CCLA and the college with a better understanding of
how LINCC services are delivered to students in a live library environment.

CCLAs Service Desk fielded 5,985 calls and e-mails for assistance during 2006
2007. As frontline experts on LINCC, CCLAs customer service support staff is
available during all hours libraries are open to assist with CCLA and LINCC
products and services.

CCLA's Network Consultant continued to work closely with community
college libraries and institutional information technology staff to ensure the most
effective local delivery of LINCC products to users.

2. DEVELOP AND IMPROVE CCLA TRAINING AND EDUCATION PROGRAMS.

College library staff continued to benefit from enhanced instructor-led,
webcast, and self-paced courses offered under CCLA's umbrella educational
program, LINCCLearn.

CCLAs online course registration software continued to streamline
registration and completion of LINCC training. The software enables library
staff to register for all learning opportunities offered through LINCCLearn.

Six new web-based courses were added to CCLAs LINCCLearn educational
program during 2006-07. The new self-paced courses, which cover LINCC's
cataloging, acquisitions, course reserves, LINCC searching, serials, and the
LINCCWeb catalog, offer libraries a convenient, cost-effective means of training
local staff who cannot attend in-person training.

Participating library staff provide online evaluations at the conclusion of each
LINCC training event to assist CCLA in enhancing and refining course content.

New LINCCLearn courses that utilize streaming audio and video were
introduced in 2006.

Working closely with library administrators and staff from each region,
CCLA conducted five regional LINCC user meetings in 2007. Each meeting
focused on LINCC-related issues specific to the libraries in that region, serving
as valuable forums for information sharing among library staff regarding local
activities, best practices, and workflow.

CCLA teamed with experts from the American Library Association and
the State Library of Florida to offer regional workshops to prepare college
libraries to complete their National Center for Education Statistics' (NCES)
Academic Library Survey.

CCLA conducted its annual Learning Needs Assessment in 2006. The survey
tool, completed by library administrators at each college, assists CCLA in
identifying local training needs, and helps ensure that all library staff have the
necessary knowledge to deliver LINCC services to their users.


GOAL 2:
ENSURE CONTINUING
LIBRARY DEVELOPMENT _
THROUGH THE
EFFECTIVE USE
OF TECHNOLOGY,
TRAINING, SUPPORT
AND CONSULTATION.
(Continued)


[27]







200612007 ACTIVITIES AND ACCOMPLISHMENTS


GOAL 2:
ENSURE CONTINUING
LIBRARY DEVELOPMENT
THROUGH THE
EFFECTIVE USE
OF TECHNOLOGY,
TRAINING, SUPPORT
AND CONSULTATION.
(Continued)


3. FACILITATE COLLABORATION IN THE DEVELOPMENT OF WEB-BASED
INFORMATION RESOURCES AMONG LINCC LIBRARIES.

Activities supporting this objective are listed under Goal I, Objective 2,
(LINCCWeb)

Activities supporting this objective are listed under Goal I, Objective 3,
(Ask a Librarian).

4. ENCOURAGE AND FACILITATE LIBRARY LEADERSHIP DEVELOPMENT.

Participation on CCLA advisory committees afforded community college
librarians an opportunity to become conversant with current issues and
to enhance their leadership skills. Thirty-nine library staff served on CCLA
advisory committees during 2006-07; 17 community colleges were
represented on at least one CCLA committee. CCLA's larger Advisory Board
includes representation from all 28 community colleges in Florida.

5. SUPPORT THE STANDARDIZATION AND ENHANCEMENT OF STATISTICAL
GATHERING METHODS TO IMPROVE LIBRARY MANAGEMENT INFORMATION.

CCLA continued to refine its processes for collecting LINCC-related usage
statistics during 2006-07. Significant progress was made toward fully
automated collection of vendor-provided usage statistics for LINCCWeb's
eResources. CCLA currently provides college libraries access to 58 statistical
reports from its online LINCC Reports Service (LRS). These reports assist
library administrators and staff in managing their collections and performing
LINCC-related activities.

As eResource vendors continue to move toward standardized usage reporting
based on COUNTER (Counting Online Usage of Networked Electronic
Resources) protocol, CCLA will continue to enhance both its suite of statistical
reports and the automated processes by which those statistics are collected
and reported.

Activities supporting this objective are also listed under Goal I, Objective I,
(Resource Sharing Survey).

Activities supporting this objective are also listed under and Goal 2, Objective
2 (NCES Survey).

6. SUPPORT OUTCOME ASSESSMENT AND MANAGEMENT INFORMATION
ANALYSIS FOR THE DECISION-MAKING PROCESS OF COMMUNITY COLLEGE
LIBRARY SERVICES.

Activities supporting this objective are listed under Goal 2, Objective 5,
(LINCC Reports).

7. MAINTAIN AND IMPROVE THE CCLA COMMUNICATIONS AND
PUBLICATIONS PROGRAM.

Electronic LINCC discussion lists (listservs) continued to serve as prominent
vehicles for information sharing between CCLA and college libraries about
current and future LINCC programs and services, and for peer-to-peer
professional discussion. As of June 30, 2007, there were 1,520 subscribers to
LINCC discussion lists; 1,902 messages were initiated during 2006-07.


[28]







200612007 ACTIVITIES AND ACCOMPLISHMENTS


CCLA informational publications were provided both in print and online, and
included a quarterly CCLA Director's Report and an administrative update for
college administrators and faculty.

CCLA hosted its annual LINCC User Forum at the Florida Library Association
conference in 2007. The meeting provides an opportunity for LINCC library
staff throughout the state to meet with their peers and CCLA staff to discuss
current and proposed activities that affect the LINCC system.

CCLAs web site continued to serve as an information resource for library staff,
providing access to informational and technical materials related to the
operation and delivery of LINCCWeb and LINCC's library management system.

CCLA's Annual Report was printed and distributed to more than 400
community college officials, librarians, and national library journal editors, and
made available online from CCLA's web site.

Active participation with state and national library-related organizations during
2006-07 provided valuable opportunities for CCLA to communicate about
LINCC and Florida's community colleges.

CCLA staff gave numerous presentations to library- and education-related
organizations during 2006-07.

8. IMPLEMENT THE USE OF ADDITIONAL EVALUATIVE INSTRUMENTS TO
MEASURE THE EFFECTIVENESS OF TECHNOLOGY, TRAINING, SUPPORT
AND CONSULTATION.

CCLA surveyed college libraries on various aspects of LINCC and CCLA
services during 2006-07. Web-based survey software enables CCLA to
quickly and accurately collect and communicate survey results to libraries.


Objectives:


I. RESEARCH AND DEVELOP WEB-BASED TECHNOLOGIES THAT MEET THE
NEEDS OF THE LIBRARY USERS INDEPENDENT OF TIME AND LOCATION.

CCLA continued to monitor the development and availability of web-based
technologies during 2006-07, identifying and researching those new
technologies that are of potential benefit to college libraries and their users.

CCLA is an active participant in the area of NISO Circulation Interchange
Protocol (NCIP), assessing its potential benefit to LINCC libraries. A member
of CCLA's staff currently sits on the NCIP Implementers Group (NCIP-IG)
subcommittee on documentation and profiles.

CCLA shares its facilities with the Florida Distance Learning Consortium.
This relationship enables the two organizations to identify, evaluate and
implement new technologies and educational tools that have application to the
community college library and learning environments-particularly those that
enhance CCLA's delivery of services to distance learners.

CCLA continued to monitor relevant library standards to determine impact on
LINCC library services.


GOAL 2:
ENSURE CONTINUING
LIBRARY DEVELOPMENT _
THROUGH THE
EFFECTIVE USE
OF TECHNOLOGY,
TRAINING, SUPPORT
AND CONSULTATION.
(Continued)


GOAL 3:
RESEARCH, EVALUATE,
IMPLEMENT AND
COMMUNICATE
INFORMATION ABOUT
NEW AND EMERGING
TECHNOLOGIES


[29







200612007 ACTIVITIES AND ACCOMPLISHMENTS


GOAL 3:
RESEARCH, EVALUATE,
IMPLEMENT AND
COMMUNICATE
INFORMATION ABOUT
NEW AND EMERGING
TECHNOLOGIES
(Continued)


GOAL 4:
PROVIDE LIBRARY
ADVOCACY AND
LEADERSHIP FOR
ISSUES OF CONCERN
TO COMMUNITY
COLLEGE LIBRARIES.


Activities supporting this objective are also listed under Goal I, Objective 2,
(LINCCWeb, MetaLib, SFX, User authentication).

Activities supporting this objective are also listed under Goal I, Objective 3,
(Ask a Librarian).

2. EVALUATE, ACQUIRE, TEST, AND PROTOTYPE APPROPRIATE ADDITIONAL
LIBRARY TECHNOLOGY AND INFORMATION PRODUCTS THAT ENHANCE
LIBRARY STAFF PRODUCTIVITY AND SERVICES.

Activities supporting this objective are listed under Goal I, Objective 3,
(Ask a Librarian).

Activities supporting this objective are listed under Goal I, Objective 4,
(Library management system).

3. INVESTIGATE AND IMPLEMENT TECHNOLOGIES THAT ENHANCE USER
SELF-SUFFICIENCY

CCLA introduced a new LINCCWeb tutorial designed to provide students
with a quick, basic reference for searching. The tutorial is accessible from all
LINCCWeb database screens.

Activities supporting this objective are also listed under Goal I, Objective 2,
(User authentication, SFX).

Activities supporting this objective are also listed under Goal I, Objective 3
(Ask a Librarian).

Activities supporting this objective are also listed under Goal I, Objective 4,
(Library management system).

Activities supporting this objective are also listed under Goal 2, Objective 2,
(Regional Advisory Board meetings, LINCCLearn, Public Services Workshops,
LINCC User Meetings).

4. COMMUNICATE INFORMATION CONCERNING NEW AND
EMERGING TECHNOLOGIES.

Activities supporting this objective are listed under Goal 2, Objective I,
(Library consultation).

Activities supporting this objective are also listed under Goal 2, Objective 2
(LINCCLearn, User meetings).

Activities supporting this objective are also listed under Goal 2, Objective 7
(Discussion lists, Library Staff Resources web page).

Objectives:

I. CONTINUE THE DIVISION OF COMMUNITY COLLEGES' ANNUAL
ASSESSMENT PROCESS REVIEWING THE PRODUCTS, SERVICES AND
PROGRAMS OF CCLA.

In 2006, CCLA collaborated with its Advisory Board and the Division of
Community Colleges to administer two system-wide surveys designed to assess


[301







200612007 ACTIVITIES AND ACCOMPLISHMENTS


student and library staff satisfaction with LINCC and CCLA products and
services. The surveys were administered via the Department of Education's
web site. Detailed survey results were distributed to LINCC libraries by the
Division of Community Colleges in December 2006, and are being used by
CCLA to identify opportunities to further improve its products and services.

2. REVIEW AND IMPLEMENT, AS APPROPRIATE, THE RECOMMENDATIONS OF
THE RECAP REPORT.

Throughout 2006-07, CCLA and its Executive Committee continued to use
findings and recommendations from the report, RECAP: A Review of the CCLA
Advisory Process, to identify opportunities to improve the overall advisory
process. CCLAs Executive Committee will evaluate and update, as appropriate,
the report annually as part of its ongoing committee responsibilities.

3. CONTINUE THE LEADERSHIP AND ADVOCACY ROLE OF CCLA IN SUPPORT
OF COMMUNITY COLLEGE LIBRARYAND LEARNING RESOURCE ISSUES.

Representatives from CCLA continued to serve on various decision- and
policy-making bodies within the larger community college system, including
the Division of Community Colleges' Executive Leadership Team, and the
Florida Community Colleges' Council of Business Affairs and Information
Technology Committee.

CCLAs Executive Director provided status reports to the Community College
Council of Presidents concerning library technology funding issues. Members
of CCLAs senior management provided status reports to the Community
College Chief Information Officers, Council of Business Officers and Council on
Instructional Affairs. Additionally, CCLAs Executive Director serves at the state
level as a member of the Florida Library Network Council.

CCLA staff actively participated in state and national library professional
organizations, including the Florida Library Association, the American Library
Association, the National Information Standards Organization (NISO),
EDUCAUSE, the Coalition for Networked Information, and the International
Coalition of Library Consortia.

Activities supporting this objective are also listed under Goal I, Objective 4,
(Library management system).

4. MARKET AND PROMOTE THE LIBRARYAS AN INTEGRAL PART OF
THE INSTRUCTIONAL PROCESS IN THE COMMUNITY COLLEGE
EDUCATIONAL EXPERIENCE.

CCLA continued to work collaboratively with the Florida Distance Learning
Consortium to develop centralized technology hosting opportunities for the
K-20 education environment.

In 2007, CCLA began a collaborative project with Brevard Community College
to fully integrate LINCCWeb into the college's portal.

CCLA's Executive Director provided reports to the Florida Distance Learning
Consortium Board regarding statewide technology and distance learning issues.

CCLA contractually hosted 15 web sites of the Florida Distance
Learning Consortium.


GOAL 4:
PROVIDE LIBRARY
ADVOCACY AND
LEADERSHIP FOR
ISSUES OF CONCERN
TO COMMUNITY
COLLEGE LIBRARIES.
(Continued)


e


[3 1







200612007 ACTIVITIES AND ACCOMPLISHMENTS

GOAL 4: Activities supporting this objective are also listed under Goal I, Objective 3,
PROVIDE LIBRARY (Ask a Librarian).
ADVOCACY AND Activities supporting this objective are also listed under Goal 3, Objective I,
LEADERSHIP FOR (Florida Distance Learning Consortium).
ISSUES OF CONCERN 5. PROACTIVELY SEEK COMMITMENT AND ACCOUNTABILITY MECHANISMS TO
ADDRESS THE NEEDS IDENTIFIED IN THE LEARNING RESOURCES PROGRAM
TO COM U IY REVIEW AND OTHER COROLLARY ASSESSMENT TOOLS.
COLLEGE LIBRARIES.
SLIB E* CCLA provided annual statistical data to the Division of Community Colleges
(Continued) relative to library collections status within each college in the Community
College System.

CCLA hosted a workshop of the Library Subcommittee of the Community
College Funding Formula Committee in 2007 to review and discuss the library
components of the Community College Funding Formula.

Activities supporting this objective are also listed under Goal I, Objective 4,
(Library management system).

6. MAXIMIZE EFFORTS TO GUARANTEE THE CONTINUANCE OF FUNDING FOR
STATE-LEVEL SUPPORT OF CCLA ACTIVITIES.

CCLAs annual funding is authorized within the Community College
Program Fund.

CCLA, the Division of Community Colleges, and the Florida Department of
Education continued to work together to equip staff with the best possible
information for legislative and legislative committee staff decision makers.

CCLA staff continued cost funding and performance tracking activities to
facilitate the budget-making process.

7. ADVOCATE FOR COMMUNITY COLLEGE LIBRARY AND INFORMATION NEEDS
BEING MET WITHIN THE FLORIDA EDUCATION GOVERNANCE STRUCTURE.

Again in 2006-07, CCLAs Executive Director served on the Community
College System Chancellor's Executive Leadership Team, where he actively
presented library technology issues at the highest level of community
college oversight.

The Division of Community Colleges continued to maintain an appointed
liaison to CCLAs Advisory Board, thereby affording an opportunity to enhance
awareness of library and information needs at the highest levels of the Division
of Community Colleges.

Activities supporting this objective are also listed under Goal I, Objective 4,
(Library management system).

Activities supporting this objective are also listed under Goal 4, Objective 3,
(Leadership and advocacy role).


[32]







200612007 ACTIVITIES AND ACCOMPLISHMENTS


8. PROVIDE INFORMATION AND FISCAL DATA TO SUPPORT LOCAL
INSTITUTIONAL NEEDS.

Activities supporting this objective are listed under Goal 2, Objective 5,
(Statistical reports).

Activities supporting this objective are also listed under Goal 4, Objective 6,
(Performance tracking).

9. UTILIZE STANDARDIZED MANAGEMENT AND FINANCIAL DATA TO SUPPORT
ASSESSMENT, ADVOCACY AND ACCREDITATION ISSUES.

CCLA provided statistical data to the Division of Community Colleges
relative to library collections status within each college in the Community
College System.

10. CONTINUE EFFORTS SEEKING ADEQUATE FUNDING TO PROVIDE
ELECTRONIC LIBRARY RESOURCES TO THE COMMUNITY COLLEGE STUDENTS
OF FLORIDA.

In 2007, the Florida Legislature approved a budget request from the Division
of Community Colleges and CCLA- on behalf of the state's 28 community
colleges for $ 1.4 million to augment the core set of statewide LINCCWeb
eResources.

Objectives:

I. FACILITATE THE COLLABORATIVE INTEGRATION OF WEB-BASED
INFORMATION RESOURCES ACROSS THE DELIVERY SYSTEMS WITHIN THE
FLORIDA EDUCATION GOVERNANCE STRUCTURE.

CCLA continued to host and maintain the official web site for the Ex Libris
Users of North America (ELUNA).

In 2006, CCLA collaborated with the Division of Community Colleges and
the Council of Presidents to host a centralized repository of fiscal data and
other official documents for use by college business officers. CCLA hosts the
SharePoint software-based project from its computing facility in Tallahassee.

Activities supporting this objective are also listed under Goal I, Objective 3,
(Ask a Librarian).

Activities supporting this objective are also listed under Goal I, Objective 4,
(Library management system).

Activities supporting this objective are also listed under Goal 3, Objective I,
(Florida Distance Learning Consortium).

2. EXPLORE WAYS TO MAXIMIZE THE EX LIBRIS TECHNOLOGIES.

Activities supporting this objective are listed under Goal I, Objective 2,
(MetaLib, SFX).

Activities supporting this objective are also listed under Goal I, Objective 4,
(Library management system).

Activities supporting this objective are also listed under Goal 3, Objective I
(Product development).


GOAL 4:
PROVIDE LIBRARY
ADVOCACY AND
LEADERSHIP FOR
ISSUES OF CONCERN
TO COMMUNITY
COLLEGE LIBRARIES.
(Continued)


GOAL 5:
ENHANCE
LIBRARY SERVICES
AND RESOURCES
THROUGH MUTUALLY
BENEFICIAL ALLIANCES.


[3 31


e







200612007 ACTIVITIES AND ACCOMPLISHMENTS

GOAL 5: 3. PARTICIPATE IN THE DEVELOPMENT OF THE FLORIDA ELECTRONIC LIBRARY.
ENHANCE
E CCLA's Executive Director is an active member of the Florida Library
LIBRARY SERVICES Network Council, which has advisory responsibilities regarding the Florida
AND RESOURCES Electronic Library.

THROUGH MUTUALLY The collaborative Ask a Librarian online reference service remains a key
component of the Florida Electronic Library. Ask a Librarian continues to benefit
BENEFICIAL ALLIANCES. from an effective partnership between CCLA, the Tampa Bay Library
(Continued) Consortium and the Florida Electronic Library.

Community college libraries and their students continued to benefit from
access to selected OCLC and Gale databases funded by the State Library of
Florida and available through the Florida Electronic Library. These resources
have been fully integrated into LINCCWeb.

Activities supporting this objective are also listed under Goal I, Objective 3,
(Ask a Librarian).

4. PARTNER WITH OTHER AGENCIES AND ORGANIZATIONS FOR
COLLABORATIVE DEVELOPMENT AND ENHANCEMENT OF LIBRARYAND
INFORMATION RESOURCES AND SERVICES.

CCLA maintains active memberships in statewide, regional, national,
and international organizations that share CCLA's goals for collaborative
development and enhancement of library and information resources
and services.

Activities supporting this objective are also listed under Goal I, Objective 3,
(Ask a Librarian).

Activities supporting this objective are also listed under Goal I, Objective 4,
(Library management system).

Activities supporting this objective are also listed under Goal 3, Objective I,
(Florida Distance Learning Consortium).

Activities supporting this objective are also listed under Goal 5, Objective I
(SharePoint).

5. SEEK ALTERNATIVE FUNDING OPPORTUNITIES TO ENHANCE SERVICES AND
RESOURCES.

Activities supporting this objective are also listed under Goal 3, Objective I,
(Florida Distance Learning Consortium).

6. ACT AS AGENT FOR COOPERATIVE PURCHASING AND
LICENSING INITIATIVES.

SActivities supporting this objective are also listed under Goal I, Objective 2,
(eResource group licensing).


[341








GOALS AND OBJECTIVES FOR 200712008

GOAL I: PROVIDE ACCESS TO SHARED INFORMATION RESOURCES
I. Identify and address resource sharing issues and opportunities among LINCC institutions.
2. Expand access to centralized information resources through web-based structures and facilitated collaboration in the
development of web based information resources among LINCC libraries.
3. Enhance delivery of LINCC services directly to the user's preferred location through resource sharing and technological
means.
4. Continue development of the CCLA/LINCC system and web-based information resource environment.
5. Enhance the LINCC database of library resources through holdings added, ongoing processing, and quality control efforts.
6. Enhance and expand the user experience of LINCCWeb through user-centered design and state of the art features and
functionality.

GOAL 2: ENSURE CONTINUING LIBRARY DEVELOPMENT THROUGH THE EFFECTIVE USE OF TECHNOLOGY TRAINING,
SUPPORT AND CONSULTATION
I. Develop and improve CCLA consultation services to assist libraries in effective use of library-related technologies.
2. Develop and improve CCLA training and education programs to meet the needs of libraries and staff in a changing
information environment.
3. Encourage and facilitate library leadership development.
4. Support the standardization and enhancement of statistical gathering methods to improve library management information.
5. Support outcomes assessment and management information analysis for the decision-making process of community college
library services.
6. Maintain and improve the CCLA communications and publications program.
7. Implement the use of additional evaluative instruments to measure the effectiveness of technology, training, support and
consultation.

GOAL 3: RESEARCH, EVALUATE, IMPLEMENT AND COMMUNICATE INFORMATION ABOUT NEW AND EMERGING
TECHNOLOGIES
I. Research and develop web-based technologies that meet the needs of the library users independent of time and location.
2. Evaluate, acquire, test, and prototype appropriate additional library technology and information products that enhance
library staff productivity and services.
3. Investigate and implement suitable options supporting community college library digitization needs.
4. Investigate and implement technologies that improve LINCCWeb interoperability with local campus systems and provide
visibility within the larger web environment.
5. Investigate and implement technologies that enhance user self-sufficiency.
6. Communicate information concerning new and emerging technologies.

GOAL 4: PROVIDE LIBRARY ADVOCACY AND LEADERSHIP FOR ISSUES OF CONCERN TO COMMUNITY COLLEGE LIBRARIES
I. Continue the Division of Community Colleges biennial assessment process reviewing the products, services and programs
of CCLA.
2. Review and implement, as appropriate, the recommendations of the RECAP report.
3. Continue the leadership and advocacy role of CCLA in support of community college library and learning resource issues.
4. Market and promote the library as an integral part of the instructional process in the community college educational
experience.
5. Maximize efforts to guarantee the continuance of funding for state-level support of CCLA activities.
6. Advocate for community college library and information needs being met within the Florida education governance structure.
7. Provide information and fiscal data to support local institutional needs.
8. Utilize standardized management and financial data to support assessment, advocacy, and accreditation issues.
9. Continue efforts seeking adequate funding to provide library resources to the community college students of Florida.

GOAL 5: ENHANCE LIBRARY SERVICES AND RESOURCES THROUGH MUTUALLY BENEFICIAL ALLIANCES
I. Facilitate the collaborative integration of web-based information resources across the delivery systems within the Florida
education governance structure.
2. Explore ways to maximize the Ex Libris technologies.
3. Participate in the development of the Florida Electronic Library.
4. Partner with other agencies and organizations for collaborative development and enhancement of library and information
resources and services.
5. Seek alternative funding opportunities to enhance services and resources.
6. Act as agent for cooperative purchasing and licensing initiatives.


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FINANCIAL SUMMARY
(AS OF JUNE 30, 2007)


PERSONNEL

TRAVEL AND TRAINING

HARDWARE/SOFTWARE SERVICES CONTRACTS

FACILITIES

OTHER CURRENT EXPENDITURES

TCC INDIRECT FEE

EQUIPMENT REFRESH

TOTAL RECURRING OPERATIONS EXPENDITURES


$7,194,463

301,710

795,220

821,753

258,939

80,000

423,286

$9,875,413


STATEWIDE ELECTRONIC RESOURCES FUNDS


$3,978,413


Photos on pages 1,14, and 17 courtesy of Seminole Community College


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((LA


COLLEGE CENTER FOR
LIBRARY AUTOMATION
COLLEGE CENTER FOR LIBRARY
AUTOMATION
1753 West Paul Dirac Drive
Tallahassee. Florida 32310
www.cclanorida.org