• TABLE OF CONTENTS
HIDE
 Front Cover
 Table of Contents
 Your city and your government
 Your city commission
 Your charter officers
 Departments
 Financial condition and report...
 Advisory boards and committees
 Citizen's opinion survvey
 Contact numbers
 Back Cover














Title: Gainesville Citizen's Report
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Permanent Link: http://ufdc.ufl.edu/UF00073855/00002
 Material Information
Title: Gainesville Citizen's Report
Series Title: Gainesville Citizen's Report
Physical Description: Serial
Language: English
Creator: Gainesville (Fla.)
Finance Department
Publisher: City of Gainesville Finance Department
Place of Publication: Gainesville, Fla.
Publication Date: 2002
 Record Information
Bibliographic ID: UF00073855
Volume ID: VID00002
Source Institution: University of Florida
Rights Management: All rights reserved by the source institution and holding location.

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Table of Contents
    Front Cover
        Front Cover
    Table of Contents
        Table of Contents
    Your city and your government
        Page 1
    Your city commission
        Page 2
    Your charter officers
        Page 3
    Departments
        Page 4
        Page 5
        Page 6
        Page 7
        Page 8
        Page 9
        Page 10
        Page 11
        Page 12
    Financial condition and reporting
        Page 13
        Page 14
        Page 15
        Page 16
        Page 17
        Page 18
        Page 19
    Advisory boards and committees
        Page 20
    Citizen's opinion survvey
        Page 21
        Page 22
        Page 23
        Page 24
    Contact numbers
        Page 25
    Back Cover
        Back Cover
Full Text












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Report to the


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the Contents

Report to the Citizen ................... .inside
front cover
Your C ity .............................. 1
Your Government ........................ 1
YourCityCommission .................... 2
Your Charter Officers .................... 3-4
Departm ents ........................... 4
Financial Condition and Reporting ......... .13-19
Citizens' Advisory Boards and Committees .... 20
Citizen's Opinion Survey .................. 21
Contact Numbers ..................... inside
back cover

C
Have you visited the City's new website?
www.cityofgainesville.org


is report was prepared to inform residents about the City of
N Gainesville, its operations, services and programs, and financial
condition. It is suitable for those readers who prefer an overview or
summary ofCity government and financial condition.
The following pages provide brief descriptive information about
your government's organizational structure and how that structure relates
to the services provided to the residents ofGainesville. Gainesville Regional
Utilities (GRU) information, is included in this report but in a condensed
format. GRU, a major component of our organization, issues a separate
report in compliance with its bond requirements.
The financial information presented here is in summarized form,
and does not substitute forthe City's Comprehensive Annual Financial
Report (CAFR). The CAFR outlines the City's financial position and
operating activities for each year in great detail and in conformitywith
generally accepted accounting principles. This Citizen's Report, because
of its summary nature, does not conform to generally accepted accounting
principles and associated reporting standards set forth by applicable
governing bodies. Some statistical information is from the City's Financial
and Operating Plan (annual budget). Both the budget and the CAFR have
received awards for outstanding financial reporting from the Government
Finance Officers Association. City documents are available at the Alachua
County Library. You may also find other information regarding the City,
including this Citizen's Report, on the City's website.
www.cityofgainesville.org
In keepingwith our commitment to excellence, we proudly present
this report to you. We hope this report will give you a better understanding
ofthe services the City provides, its accomplishments, and its overall
financial condition. We welcome your comments and suggestions to
improve our presentation.e


Organizational Chart


Citizens

City Commission


City City City
Attorney Auditor Manager

Community Public Police Fire Aist
Development Works Rescue kiana
SCDBG N Regional Transit System m Build
SCRA 0 Solid Waste s Cultu
SCode N Stormwater N Econ
Enforcement a Transportation s Facili
SHousing E Recr
" Planning


Clerk
of the
Commission


General
Manager
for Utilities


ant Human Administrative Equal
Resources Services Opportunity
ger
ing Inspection N Computer Services
ral Affairs N Finance
omic Development N Fleet Management
ties Management N Management & Budget
nation and Parks E Risk Management
SSmall Business Development











Your City


I.- City ofGainesville, Florida is the county seat and largest city in
-Iachua County. The Citywas founded in 1854 and incorporated
in 1869. There are approximately 53.8 square miles ofland inside the
corporate boundaries ofthe City. As ofSeptember 30, 2002, the City's
most recent population estimate made by the Bureau of Economic and
Business Research at the University of Florida was 111,224.
Gainesville is a beautiful and progressive city, a leader in
promoting intelligent, sustainable growth. A dense canopy oftrees
justifies the description ofGainesville as a "city in a forest." For the
19th consecutive year, the National Arbor Day Foundation honored
Gainesville as a "Tree City USA."
Gainesville is home to the University of Florida, the State's leading
research institution, and Santa Fe Community College, a provider of
excellent professional and vocational education. Home to one of the
largest medical communities in the Southeastern U.S., Gainesville is P
also a center for commerce, art, and culture in North Central Florida. e r


City Manager Wayne Bowers andAssistant City Manager Carl Harness
with Gator Trails Clown Gator.





Your Government


V ourgovernment has operated under Commission-Manager
form of government since 1927. The City Commission is
responsible for enacting the ordinances and resolutions that
govern the City. The City Manager, who is appointed bythe City
Commission, is responsible for the operations and management
of all departments of City government except those controlled by
other charter officers. The City Manager implements the policy
directives of the City Commission. The current organizational
structure is depicted to the left.
Gainesville provides its residents with awidevarietyof municipal
services including police and fire protection, comprehensive land
use planning and zoning services, code enforcement and neighbor-
hood improvement. Construction and maintenance ofthe City's
infrastructure are significant ongoing services as are the planning and
operation ofthe traffic engineering systems. Cultural opportunities,
nature trails and parks, and recreation programs including a champion-
ship golfcourse help make Gainesville one ofthe most livable cities
in the nation. Gainesville provides refuse removal and recycling
services through a contract with a franchised commercial operator.
The City owns and operates a regional transit system serving the
community, the Universityof Florida, and a portion ofunincorpo-


rated Alachua County. The City also provides the administrative
services to support these activities. The preceding services are
accomplished through various City departments underthe direct
supervision and leadership of the City Manager.
Gainesville owns and operates regional electric, water,
wastewater, natural gas, and telecommunication utilities systems.
The General Managerfor Utilities, who reports directly to the City
Commission, oversees the utility operations.
The City's financial statements are organized on the basis
of funds, each ofwhich is considered a separate accounting entity.
Government resources are allocated to, and accounted for, in indivi-
dual funds based upon the purposes forwhich they are to be spent
and the means bywhich spending activities are controlled. The
City's funds can be divided into three categories: governmental funds,
proprietary funds, and fiduciary funds.
The following pages provide descriptive information about
the major services and programs ofeach City department, as well
as an overview ofthe City's fund structure and the resources that
finance those services
and programs.#e


YOUR CITY 1 YOUR GOVERNMENT











Your City Commission


S....ir rl.i fiscal year covered bythis Citizen's Report,
rlhi t.-,r) Commission was comprised of four
commissioners and a mayor. Three commissioners are
elected from single-member districts. The mayor
and one commissioner are elected City-wide. The
City Charter prohibits consecutive service on the
Commission for more than two, three-year terms.
After the successful annexation election
in the Spring of 2002, the population of
Gainesville was estimated to be over 110,000
residents. In 1992, the voters ofGainesville
approved the threshold of 110,000 residents as the
point at which two additional elected officials should
be added to the City Commission. During November
2002, the voters reaffirmed the addition of two new City
Commissioners, one At-Large and one representing a new district.
The appointed Gainesville Charter Review Committee carefully From left to right: Commissioner Edward Braddy (District 2);
researched the division ofthe City into four districts. Each City Commission Mayor-Commissioner Pro Tem Warren Nielsen (At-Large);
District represents approximately 28,000 residents. The map shows the Mayor Thomas D. Bussing (At-Large); Commissioner Charles Chestnut IV
final district configuration adopted by the City Commission. The addition (District 1); and Commissioner Tony Domenech (District 3).
of District 4 enhances minority representation in District 1, moving it from .. .. .. ... ........
the category ofa minority influence to a minority access District.
In the Spring of 2003, two new City Commissioners will be elected.
The voters also approved a phased implementation schedule. The new
District 4 Commissioner will have a one-year term, and then the seat will City of Gainesville
revert to the standard 3-year term, with a 2-term limit at the next election. M agp of New Voting Districts
The At-Large seat will be represented bythe individual elected for the next
2 years, with re-election taking place in 2005. District 1 and the other At-
Large seat expire in May, and are up for election in April 2003.
Your City Commission adopts the City's budget, sets the village rate,
and adopts the ordinances and resolutions, which are our local laws and
0 District 1
policies. They are ultimately responsible to the residents ofGainesville. District 2
[ District 3
The City Commission appoints the City's five charter officers. District 4
The new Charter Office for Equal Opportunity will be added during
2003. The functions of these officers are described on the following
pages.
5 ELECTED OFFICIALS
TOTAL EXPENSES $207,938


YOUR CITY COMMISSION 2 YOUR CITY COMMISSION











Your Charter Officers


CITY MANAGER CHAPMAN'S POND
Chapman's Pond and Nature Trails in southwest Gainesville was created by GRU


The City Manager is the administrative head of City government,
responsible for the administration of all departments except forthose
under the direction of the other charter officers. The City Manager's office
oversees all general government programs and services, is responsible for
enforcing all City laws, ordinances and policies, acts as purchasing agent for
the City, prepares the budget, and performs other duties as assigned by the
City Commission. These tasks are accomplished through the selection and
supervision ofthe Assistant City Manager and seven departmental directors.
5 BUDGETED POSITIONS
TOTAL EXPENSES $543,778

CITY ATTORNEY
The CityAttorney has three principal responsibilities. First, the City
Attorney is the chief legal officer for the City of Gainesville, prosecuting
and defending the interests ofthe City in lawsuits and administrative
proceedings. Second, the CityAttorney prepares legal documents and
provides legal advice and opinions to the elected and appointed officers,
employees, and agents ofthe City. Third, the CityAttorney represents the
Gainesville EnterpriseZone DevelopmentAgency, the Board ofTrustees ofthe
Employee's Pension Plan, the Community Redevelopment Agency, the
Gainesville Code Enforcement Board, and the Nuisance Abatement Board.
13 BUDGETED POSITIONS
TOTAL EXPENSES $1,153,550


with high quality reclaimed water. This large passive recreation park attracts a
multitude ofbird species and offers our community winding nature trails along
beautiful creeks and ponds a beautiful setting for picnics and hiking.



CITY AUDITOR
The Office ofthe CityAuditor is an independent appraisal activity
established to evaluate City programs by means of financial compliance
and operational audits. Functions include reviewing the reliability and
integrity of financial information; reviewing established systems for
compliance with policies, procedures and laws; reviewing the means of
safeguarding City assets; and conducting reviews to determine whether
program results are consistent with the goals and objectives of the City.
4.5 BUDGETED POSITIONS
TOTAL EXPENSES $372,187


YOUR CHARTER OFFICERS 3 YOUR CHARTER OFFICERS










CLERK OF THE
COMMISSION
The Clerk ofthe Commission attends and records the proceedings
of all City Commission meetings, is responsible for the preparation of City
Commission agendas and minutes, and provides administrative support
to the Mayor and the City Commission.
The Clerk affixes the City Seal to all official documents, and
maintains the City's vital records, ordinances, and resolutions. The Clerk
publishes the City's notice of public meetings, hosts a public call-in and
e-mail Hotline, and facilitates the appointment process to City advisory
boards and committees. The Clerk updates information for the Clerk and
Commission web pages, publishes legal notices, records official documents,
and provides research for information requests of public records.
Website: www.cityofgainesville.org
> Government Information > Commission Information
9.5 BUDGETED POSITIONS
TOTAL EXPENSES $561,499


GENERAL MANAGER
FOR UTILITIES
The General Manager for Utilities oversees the operations ofthe City's
utilities system, doing business as Gainesville Regional Utilities (GRU).


GRU provides electric, natural gas, water, wastewater and telecommunica-
tions services to the greater Gainesville area. Approximately 85,000
residential and commercial customers receive one or more ofthese services.
Additionally, GRU provides wholesale electric service to the City ofAlachua,
and through equity ownership in The Electric Authority (TEA) sells electric
energy on the national market. Marketing energy through TEA helps keep
prices lower for our local customers.
GRU is also working with other electric utilities to form a Regional
Transmission Organization (RTO) that, by federal mandate, will eventually
control the planning and operation of Florida's electric transmission grid.
A new territorial agreement with Clay Electric Cooperative will bring about
1,100 new utilitycustomers to GRU. The change will help eliminate duplication
of power lines and other electric facilities, and bring in additional revenue.
The Gainesville City Commission serves as GRU's Board of Directors,
and the residents ofGainesville, GRU's citizen owners, receive a return on
their investment in the form of City services. GRU revenues are returned to
the City's General Fund by a predetermined formula. These funds support
many important City services, including police and fire protection. During
the pastyear, GRU provided the General Fund with $25.7 million, an
increase of 5% over the previous year. These funds represent approximately
37% ofthe City's annual General Fund budget. Citizens interested in a full
accounting ofGRU's budget may request a copy ofthe GRU Annual Report
for 2001-2002 by calling 334-3400 ext. 1449, or by contacting us through
ourwebsite. www.gru.com em


Departments


Assistant
City Manager

Ih- Assistant City Manager reports directly to the City Manager and
..:rs in place ofthe City Manager in his absence. The Assistant City
Manager oversees administrative activities and functions ofthe following
departments: Building Inspection, Cultural Affairs, Economic Development,
Facilities Management, and Recreation and Parks. In addition, the Assistant
City Manager is also responsible for coordinating the City's Federal Grant
Lobbying efforts. (The Assistant City Manager's administrative expenses
are included in the City Manager's budget.)




'p


Building Inspection
The Building Inspection Department promotes safety by enforcing
the following codes for new and existing buildings: electrical, building,
plumbing, mechanical, gas, and the life-safety code. The Department
provides a review service for owners and developers, who can request
permits by fax, fast track permitting, and can pay for these services by
cash, check or major credit cards. Inspections are done within 24 hours
of the request to provide prompt and efficient service delivery.
The Department's First Step Development Assistance Center provides
a convenient one-stop location where a resident or developer may receive
permitting and development review assistance in the areas of public works,
planning, building, utilities, and life-safety.
Building Inspection processed over 7,100 permits in 2002 representing
$145.7 million in buildingvaluation. The Department's goals and objectives
for fiscal year 2003 are to provide prompt, efficient and quality inspections,
plan-review and permitting services to the residents ofGainesville.
Website: http://www.cityofgainesville.org/hosted/building.cfm
17 BUDGETED POSITIONS
TOTAL EXPENSES $904,281


YOUR CHARTER OFFICERS 4 DEPARTMENTS





























EIIthlsasth la ol ds are
entertained by BoneyJaies
at the lstAnnualJazz Festival.
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Cultural

Affairs


The Department of
Cultural Affairs provides a range
of services that increases access to
the arts for all city residents and
visitors. The community's needs and
interests in the arts are identified in the
Cultural Plan for Alachua County, the Cultural
Element ofthe Gainesville Comprehensive Plan, and the C.:.,.,rK ~ .:. ,,, r
Plan. The Department fosters the development and marketing nfr Iltural
tourism, including nature and heritage tourism, and ser i _
as the Local ArtsAgency forAlachua County. Also, grarr 4 ,
information and technical assistance are provided
to non-profit cultural organizations. -
Major award winning festivals like the
Hoggetowne Medieval Faire and the Downtown
Festival and Art Show, now incorporate aJazz
Festival, bringingjoyto manyvisitors while show-
casing both local and regional talent. The "Let's G:-
Downtown" series runs from April to October. Ev.-:nr
such as the NewYear's Eve Downtown Countdov ri ri.r
the celebration of National Black Music Month t-.n ,
families to the revitalized center oftown. The Thoir.. i.-.: rnr,:,
Galleries and the ARTSREACH exhibits at City Hall, the
County Administration Building and the Airport promot-
the high qualityofvisual arts in the community. Public
art programs such as GatorTrails and the Solar Walk
on NW 8th Avenue offer long term art projects that
inform and delight the general public.


The Department operates several historic
buildings: the WilhelminaJohnson Resource
Center, the Tench Building Artist Studios, and
the Thomas Center. Visual artists are offered
low-rent studios at the Tench Building, and
performing artists may have four co-sponsored
events a year at the Thomas Center. Throughout
the year, a docent leads third grade classes on
tours of the Thomas Center and surrounding
historic neighborhoods.
With the assistance ofthe Gainesville-Alachua
County Cultural Affairs Board and in collaboration
ith other City departments, the Cultural Affairs
,iF', artment is actively involved in planning for the future
,:, rli, .3, ri inr our community. Current projects include use of
rl.i i-i l. i t..1 historic Depot Train Station and a proposed amphi-
rtl .ar,., r:i rlar ir- Feasibility study for a Heritage Museum, and a
p ,:--,;; .h .3, r- ,.1,-r, r
Website: http://www.gvlculturalaffairs.org
13.5 BUDGETED POSITIONS
TOTAL EXPENSES $1,757,061


Economic Development
Economic Development is the agency responsible for facilitating
urban development and redevelopment Citywide. Activities engaged in the
Department nurture, expand and diversify the existing economic base,
promote the development of homegrown enterprises, and attract new
business entities to the community.
Projects supported bythe Department include the administration of
the City's Enterprise Zone Program, which provides incentives to businesses
located within the three geographical sub-areas ofthe zone. Economic
Development shares management responsibilities for Gainesville Technology
Err.-p, r.-,:[irr .3 t- ...I .:i- ,.i:-..rr.:., .rd rlri .Jevelopmentof
.i-r.,.,:. ri.-J pi,:.p.1- r,, I.::.r.- .1 .ar rli.- -1 p, :.i r industrial Park.
Tli .-: E.:..: n..i I. .:l,:.p .-i ir aLi L .:r.:.i .l.:. ...:r as C ity liaison
r,:. r i t.-i. i n. r i r I.'- .-l.:.p F.-nr .,:,:nn .ii iiri and participates
in ],:. r .-.: : ,- I 1. l.:.pn i r.-:r ,.r. i irl- various external


\'ebsite
hrtp t t i cit ofgaines\ ille org hosted/ecodev.cfm
2 BUDGETED POSITIONS
TOTAL EXPENSES $238,868







Gia'oiio mthejestei utoiAs tor wa iva
,i0o d at fthe e e c'ac easmigly popular
Hoggeton ne ledietall Fau e held each
Feb,',la'y.


DEPARTMENTS 5 ASSISTANT CITY MANAGER











Facilities Management
Facilities Management is responsible for the maintenance and upkeep
of over 80 City buildings. This responsibility includes providing heating and
air conditioning maintenance, painting, plumbing, electrical, carpentry,
general repairs, and custodial services. The Department is also responsible
for operating the Government Access Channel 12 on the local cable
television network.
In compliance with the Americans with Disabilities Act (ADA),
the Department completed renovations to the restrooms at three City
pools during 2002. Also, renovation to the exteriorwalls and windows
ofthe historic Hippodrome State Theatre was completed. Ongoing
projects include project management services for construction of a new
City parking garage and for the building of Eastside Park.
A long-range goal ofthe Department is to fully implement and
develop an energy evaluation program for all General Government
buildings, and to identify and install energy saving devices.
30 BUDGETED POSITIONS
TOTAL EXPENSES $2,197,484


Recreation and Parks
The Recreation Department hosted many exciting programs and
events throughout 2002. The City's three aquatic facilities welcomed an
incredible 46,000 participants. Activities ranged from recreational swim-
ming, swim lessons, and synchronized swimming and diving, including a
new dive team. The aquatic staff received the Gold Aquatic SafetyAward
F:,. rl.,- 1 '_rl.', .: r; ,-,, ,-a ..1 T I-.;. a F r; ,:. .1 .: ..- ...J F:. .- ,-..;r. 2 rl.,-
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The City's six recreation centers continued to be heavily utilized by
our citizens. Powerful Elders, Swing and Sway, Old Time Dance Society,
Quilters Club and numerous other groups and clubs participated in events
and activities atvarious city centers throughout the year. Tutoring, mentoring,
educational sessions, free-play, organized games, gardening, and computer
instruction werejust some ofthe many activities ouryouth participants were
able to enjoy during the after-school program. The highlight for manywas
the visit ofworld-renowned lawyer Willie Gary, who rewarded the after-school
participants for their good grades and school attendance by treating over
100 children to a free dinner and limo ride.
Summer of 2002 brought the City's annual day camp program to a
record 12 sites. Over 1,000 participants per session enjoyed the activities,
games, and field trips in a safe and organized program. The City continued
offering the Federal Summer Nutrition Feeding Program to eligible youth in
our community. On a daily basis throughout the summer, the program
provided over 1,800 free meals to needy children.
The Department hosted several special events in conjunction with
the Department ofCultural Affairs. On Memorial Day, thousands of
residents and visitors were able to enjoy a display of antique automobiles
and antique fire trucks at the Downtown Community Plaza. Throughout
November and December, the City's recreation centers hosted holiday
events and activities for members ofthe community, topping offanother
great yearwith the 5th Annual Blizzard Bash. Drawing an estimated crowd
of 12,000, children and adultswere treated to awinterwonderland festival
with over 80 tons of snow, sledding, snowball fights, pony rides, and other
exciting activities. The arrival of Santa on one ofthe City's most prized fire
trucks highlighted the event.


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A City i esdiient leanr i,,g tile fiirridmentals ofgolfat Ir orn0 ood Golf Coir se.


DEPARTMENTS 6 ASSISTANT CITY MANAGER


_:, ;











Recreation and
Parks Summer
Day Campers
enjoy a beautiful
day at NE Pool.
0 0 0 0 0


The Department also develops and conducts environmental educational
programs for the Alachua County School System, community education
classes, pre-school nature programs, weekend and summer camp programs.
The Natural Resource Management staffis responsible for conducting
environmental assessments on undeveloped City land as well as wide
variety of habitat management practices such as prescribed burns, plant and
animal inventories, and non-native invasive plant removal. In conjunction
with these activities, the Department conducts a wide variety ofspecial events
throughout the year such as Spring and Fall native plant sales, Farm and
Forest Festival, Cane Boil Event, and the Great Air Potato Roundup. The
Department is responsible forthe security, maintenance, and operational
upkeep ofthe following nature parks and preserves: Morningside Nature
Center, BivensArm Nature Park, Alfred A. Ring Park, Loblolly Environmental
Facility, Palm Point Park, Gum Root Park, Boulware Springs Park, the
Gainesville to Hawthorne Rail Trail, and the Hogtown Creek Greenway.


In addition to the perennial responsibilities of maintaining City parks,
grounds, trees, rights-ofway, sidewalks, and the historic Evergreen Cemetery,
the Department installed new playground equipment, picnic areas, and an
exercise trail atT.B. McPherson Park, as well as landscaping medians along
NE 1st Street and NE 2nd Avenue. Patriotic banners and U.S. flags were
displayed at over50 intersections within the Gainesville Urban Limits in
honor and memory of the victims ofthe 9/11 terrorist attacks.
The Parks Division demonstrated leadership in the management of
Gainesville's urban forest by organizing a workshop to develop policy changes
that will make ourtree canopy lessvulnerable to epidemic infestations by the
Southern Pine Beetle. The City Beautification Board celebrated Arbor Day
by planting 127 trees to transform the canopy ofWestside Park from loblolly
pine to climax shade trees. Other groupsworked with staffto plant shade trees
at Evergreen Cemetery, Cedar Grove, Northeast Park and Possum Creek Park.
During 2002, the City's Ironwood GolfCourse purchased 75 electric
golf carts. Ironwood is the only golf course in Gainesville with a Global
Positioning System (GPS). This system gives golfers the exact yardage to the
pin, aswell as the abilityto order food during a round ofgolf. In March 2003,
Ironwood will begin construction of a continuous golfcart loop around the
course. The Grille Restaurant, at Ironwood, was recognized by the Gainesville
Sun as one ofthe best places to eat lunch in Gainesville, and its banquet business
has grown so much that people are now bookingtheir parties a year in advance.
Website: http://www.cityofgainesville.org/recparks/
94.75 BUDGETED POSITIONS
TOTAL EXPENSES $7,229,314


Administrative Services


Te Administrative Services Director reports to the City Manager and
S provides oversight for the departments ofComputer Services, Finance,
Fleet Management, Management and Budget, Risk Management, and
Small Business Development. These internal support services are essential
to the successful operation ofthe City. Administrative Services coordinates
the City's short and long-range financial planning efforts, performs trend
analysis, and facilitates the ongoing strategic planning process.
2 BUDGETED POSITIONS
TOTAL EXPENSES $163,811


Computer Services
Computer Services is the technology arm for all General Government
computer related issues. In 2002, the Department upgraded its backbone
network by replacing five plus years aged equipment with newer, more tech-
nologically advanced devices. Improvements to data extracts continued, with
Computer Services moving information from live production databases to
one employing relational technology and Microsoft'sSQLServer.
In January 2003, Computer Services began a significant upgrade to
the City's Finance and Human Resource/Payroll system. Consulting services,
new hardware, and upgraded software will be employed. The completion of
the project is planned forJanuary 2004.
The City has unveiled a new in-house website that replaced a much
older system hosted by the State of Florida. The new website offers informa-
tion about the Gainesville area; ourCity Commissioners and City Commission


agendas; City department information and contact names; and links to
on-linejob applications.
Website: http://www.cityofgainesville.org
14 BUDGETED POSITIONS
TOTAL EXPENSES $2,058,723


Finance
The Finance Department's primary responsibilities are to safeguard the
City's assets, ensure maximum utilization ofrevenues, provide financial support
to operating departments, and report accurate and timely financial informa-
tion to the City Commission, management, and residents of the community.
The Department offers general accounting, treasury, revenue recovery, grant
fiscal coordination, and procurement services to City departments. This
includes providing financial analyses upon request, the preparation ofthe
Comprehensive Annual Financial Report, billing and collection ofre"enuie
administration and billing of occupational taxes, and processing -
ofpayroll and accounts payable. In addition, the Department over-
sees the coordination ofall City purchasing, cash and investment
management, pension management, debt management, mail services,
and the disposition of all surplus property through public auction.
Website: http://www.cityofgainesville.org/hosted/finance.cfm
46 BUDGETED POSITIONS
TOTAL EXPENSES $2,457,829 '- .


DEPARTMENTS 7 ADMINISTRATIVE SERVICES










Fleet Management
The centralized Fleet Management Department is responsible :V.
the administration, repair, and maintenance ofall Cityvehicles and
equipment, with the exception of Regional Transit System vehicles.
This diversified fleet of 1,420 primary and 482 secondaryvehicles
includes fire apparatus, police pursuit cars, construction equipment,
bucket trucks, vans, sedans, and trucks ofvarious sizes. Services are
provided through two major garages, two satellite facilities, and a
field service operation for heavy construction equipment.
Fleet Management operates as an Internal Service Fund,
where all expenditures are recovered through a charge-back system to
the departments. The procurement ofall Cityvehicles and equipmer r
is coordinated through Fleet Management. A Fleet Replacement Fund
allows for the timely retirement of General Government's fleet. The Depart-
ment embraces a team concept, which creates an environment that
encourages creativity and innovation. The result is a safe fleet that allows
for maximum utilization bythe City, at a minimal cost to taxpayers.
30 BUDGETED POSITIONS
TOTAL EXPENSES $3,289,906

Management and Budget
The Office of Management and Budget (OMB) has two major roles,
strategic planning and budget management. The strategic planning aspect
involves analysis ofa long-range perspective. This activity is intended to protect,
preserve and enhance the financial stability ofthe City ofGainesville. Our
strategic planning projects include annexation activities, revenue diversification,
productivity analysis, program evaluation, collective bargaining activities,
long-range financial forecasting, preparation ofthe capital improvement
plan, corporate goal setting and performance management. The budget
management aspect of our operation includes the preparation ofa biennial
budget, monitoring quarterly and annual results, and position control.
OMB also administers the City's internship program which was
established in early 2001 and has provided job experience to over 54 University
of Florida students. At present, 19 interns are employed bythe CityofGainesville.
These students are the resource that allows departments to accomplish
goals and complete projects that might otherwise be delayed. The goal of
the Internship Program is to provide employment opportunities that will
equip students with practical, real-world work experiences that will help
them transition into a successful career in the public or private sector.
7.5 BUDGETED POSITIONS
TOTAL EXPENSES $460,820


Risk Management
ii The Risk Management Department manages
both the general insurance and the employee health,
accident, and life insurance benefits ofthe City. General
insurance activities include a self-insurance plan for
workers' compensation, automobile, and general liability
benefits. Risk Management provides employee health
services through a City clinic, a "Gold Award" winning
Wellness Program, and psychological and nutritional


A City intern from the Office ofManagement and Budget discusses the
benefits ofthe City's Internship program with a potential applicant
at the University ofFlorida's Career Showcase.


counseling. The Department also administers a modified self-insurance plan
for employee health and accident costs.
During the past fiscal year, the Department has expanded the wellness
initiative to provide access to all wellness services for retirees and spouses
covered by the City's Group Health Plan. This expansion represents the
City's commitment to build and maintain a healthy group, thus ensuring
the future financial stability ofthe City's Group Health Plan.
10 BUDGETED POSITIONS
TOTAL EXPENSES $18,323,272


Small Business

Development
The Small Business Development Department (SBD) oversees the
City's minority and small business economic development initiatives,
promotes the diversification ofgoods and services provided by such
business, and strives to continually increase the City's spendingwith
qualified local minorityand small businesses. SBD provides counseling
and technical assistance to businesses on issues related to small business
start-up, and how to do business with the City. The Department also
manages the City's Minority Business Enterprise and Small Business
Enterprise procurement programs, and ensures compliance with related
federal and state laws.
During 2002, Citygovernment spent over $3.2 million with local
qualified minority and small businesses. This is a 14% increase over the
previous year.
Website: http://www.cityofgainesville.org/hosted/sbd.cfm
2 BUDGETED POSITIONS
TOTAL EXPENSES $78,788


DEPARTMENTS 8 ADMINISTRATIVE SERVICES










Community De vIelopm


community Development provides long-range plans for the growth
and development of the City and the preservation of its natural
environment. The Department enhances the quality of existing neighborhoods
and commercial areas through assistance in preservation and redevelopment.
The Planning Division performs special studies, suggests changes
in regulations, and reviews plans, zoning proposals, and other petitions.
Petitions are presented to the Development Review Board, City Plan Board,'
Board ofAdjustment, and Historic Preservation Board.The Division also
reviews and suggests changes to the City's Comprehensive Plan, assists in
the preservation ofthe City's historic districts, provides neighborhood
planning services, and provides maps, graphics, and GIS work for the City.
The Housing Division provides housing assistance to low and moderate-
income families through state and federally funded programs. The Division
assists various local not-for-profit housing providers in their effortsto renovate
and construct affordable homes for low-income families through land donations
and technical assistance. This Division has developed new affordable housing
with its Cedar Grove II Project on Gainesville's east side.
The Department also administers the Community Redevelopment
Agency (CRA). The CRA includes four districts: Eastside, College Park/
University Heights, Fifth Avenue/Pleasant Street, and Downtown (now expanded
to include the Depot area, Porter's Neighborhood and the Southeast Historic
District). CRA promotes revitalization through activities and programs designed
to enhance quality of life in these areas. Several major redevelopment and
streetscape projects are underway through CRA funding and assistance.
Included are new sidewalks, brick crosswalks, pedestrian lighting, benches,
and other enhancements.
The Code Enforcement Division is responsible for enforcing the
City's Code of Ordinances, including the zoning code, minimum housing


Equal Opportunity

Pursuant to a November5, 2002 charter amendment the Equal
Opportunity Directorship became a Charter Officer, appointed by
and reporting to the City Commission.
Working to create a culture of equal opportunity and diversity, the
Department is responsible for ensuring equal access to City services, programs,
activities, and employment for all qualified persons. This includes ensuring
compliance with local, state, and federal equal opportunity laws; investigat-
ing or resolving internal City allegations ofdiscrimination based on protected
characteristics; acting as a referral source for citizens or employees regarding
complaints ofdiscrimination or harassment; and, serving as liaison to the
City's Human Rights Board.
Addressingthe underutilization ofwomen and minorities within the
City's workforce is a focal point ofthe Department. The City's Affirmative
Action Plan sets specific goals and objectives, has an education component,
and uses targeted recruitment and retention as the tools that provide the
foundation to accomplish these goals. The Equal Opportunity Department
is committed to identifying and implementing programs based on diversity
at all levels ofthe organization. It is through strategies that cultivate our
differences and similarities that the Department attempts to achieve positive
change within ourworkplace.
4 BUDGETED POSITIONS
TOTAL EXPENSES $334,632


Architects' rendering ofthe proposed $250 million Midtown Project.


code, commercial buildings code and hazardous/perilous land ordinance,
among others. Enforcement enhances the visual integrity ofthe City's
corridors and neighborhoods, making them attractive and stable places
for new investment.
The Block Grant Division is primarily responsible for administering
the Community Development Block Grant (CDBG) and HOME Investment
Partnership programs. The $2.4 million received forthese programs support
variety ofhousing, human services, economic development, and public
facilities improvements. These were described in the 2002 action plan.
Website: http://www.cityofgainesville.org/comdev/
54.5 BUDGETED POSITIONS
TOTAL EXPENSES $6,555,282

Fire Rescue


There were numerous accomplishments in 2002, but perhaps the most
significant is 24 new firefighters were hired to replace those who retired
during the year. With more than 200 applicants, due to a high interest in fire-
fighting as a career, we were able to hire the best ofthe best, which should
serve our department and community well for many years to come.
The annexation ofa large area of southwest Gainesville brought about
more responsibilityfor fire safety inspections and public education. One new
fire inspectorwas hired to assist with this growth. Firefightingwas essentially
not affected since the Department was providing emergency services to this
area, prior to annexation, through an agreement with Alachua County.
Thanks to a federal grant, the Department purchased new
personal alert safety devices to be worn by all personnel on the scene
ofa fire. These new devices transmit an alarm to the chiefofficer
on the scene ifa firefighter becomes injured or trapped. It allows
the command officer to transmit an evacuation order to each
firefighter, something that was impossible to do in the past.
Gainesville is the first Fire Department in Florida to have this
technology, which furthers the safety four personnel.
The Department's effective internship program pro-
vided learning opportunities forthe University of Florida.


DEPARTMENTS 9 COMMUNITY DEVELOPMENT










Fourteen students in the areas ofjournalism and pIl- i.: .. rl.ri: r --
served as volunteer interns in our public informa ri.:.r ,:..,:,
While learning about the fire service, these indiv ...-ii.
applied their classroom knowledge and practiced
their skills, providing significant assistance for o.,,
Department.
Daily community service, beyond the
response to fires, medical emergencies,
hazardous material incidents, and other
emergency events, continued to be another
way for the men and women of GFR to serve
the community. Collecting personal care
items for the Gainesville Area AIDS Project,
raising funds to purchase and then
assemble bicycles for needy children,
collecting money for the Muscular
Dystrophy drive, and conducting a
drive for blankets and warm clothing
for homeless people served by the St.
Francis House are examples of how
Gainesville Fire Rescue personnel went
well beyond the call ofdutythroughout
the year to assist the residents four
community.
Website: http://www.gfr.org/
149.5 BUDGETED POSITIONS
TOTAL EXPENSES $11,009,622 Gainesville Fire Rescue Firefighters extinguish a vehicle fire.
Gainesville Fire Rescue Firefighters extinguish a vehicle fire.
OOOO eOIOO


Human Resources


li Human Resources Department develops, implements, and monitors
i) stems and programs to recruit, hire, motivate, train, and retain a
highly qualified and diverse workforce. Services are provided to all Charter
Officers and City departments as well as contractually to the Gainesville-
Alachua County Regional Airport Authority.
The Human Resources Department acts as a consultant to departments
and an advisor to management in the interpretation of personnel policies
and procedures and labor agreements. The Department is involved in several
areas related to creating a positive professional working environment for
City employees. The Human Resources Department also provides career
counseling and trainingto foster employment growth and development
for all City employees.
SWebsite: http://www.cityofgainesville.org/hr/
h Ij 23 BUDGETED POSITIONS
Or` TOTAL EXPENSES $1,122,891


Police


During 2002, the Gainesville Police Department (GPD) continued
to expand on its community-based initiatives and develop new,
innovative programs designed to increase citizen involvement.
In order to effect an orderly transition in a large, newly annexed area
ofthe City, Chief Norman Botsford created an Annexation Transition
Team, comprised ofsix full-time members ofthe Department, who along
with significant involvement from the Districts, undertook a massive
educational and informational campaign to introduce the new City
residents to the services offered bythe Police Department. The campaign
included a door-to-door survey ofthe residents askingwhat they expected
from the Police Department, alongwith the distribution ofinformational
brochures tailored to meet the needs ofthe largely student-based
population. In addition, members ofthe Transition Team metwith
each apartment complex manager in the annexed area to implement
an e-mail notification system and personally introduced themselves to
new residents. Finally, the Department hired over 20 new officers to
complement GPD's staffing.
The Department continued to focus heavily on crime prevention
and education programs. Operation ID provides crime prevention tips
to apartment residents as well as free property engraving. Personnel
participated in helping coordinate neighborhood clean-ups and worked
closelywith both the State Attorney's Office and the Alachua County
Public Health Unit on a number of neighborhood environmental issues.


DEPARTMENTS 1O HUMAN RESOURCES










In the coming year, GPD will be installing mobile laptop
computers in each of its marked patrol units. The first agency in the
area to implement such a program, the Department will be better
able to serve and meet the needs of the City's residents. Members
ofthe Management Analysis Bureau have worked throughout 2002
to get this project off the ground. Once the computers are installed,
street officers will be able to do a variety of functions from their patrol
vehicles, includingthe completion ofreports, warrants and tag checks.
The ultimate goal is for officers to spend more proactive time on the
streets responding to a host of citizen needs.
Website: http://www.gainesvillepd.org/
352.5 BUDGETED POSITIONS
(Grant funded positions not included)
TOTAL EXPENSES $24,096,346




Public Waorks


Ir: Public Works Department consists of six major work groups:
-dministration, Operations, Regional Transit System, Solid Waste,
Stormwater Management Services, and Transportation Services.
The Department continued working on the Corridors to Campus
projects funded bythe Campus Development Agreement with the University
of Florida during the fiscal year. This is a $1 million program aimed at
enhancing bicycle and pedestrian access to the University campus from
the roadways surrounding the campus. Construction is finished on the
enhancement ofthe primary route north of University Avenue and 17th
Street. Workwas completed on SW 2nd Avenue to enhance bicycle use
through the intersection at SW 13th Street. Additional projects will be
completed in 2003 and 2004.
Emphasis continues to be placed on neighborhood livability and
enhancing bicycling and pedestrian facilities. The Operations Division
installed 9,000 linear feet of new sidewalks and 129 sidewalk ramps,


do,


Gainesville Police Department K-9 Officers with K-9 Rocco,
during a demonstration at a local pre-school.


replaced 11,200 linear feet of damaged sidewalks, resurfaced 7 miles
.:..J:.d and installed 104 speed bumps during 2002. In addition, the
D.- pa rinent completed construction of NW 45th Street and 19th Avenue,
t,- an the construction ofNW 29th Road and 19th Street, and
completed construction ofstreetscape components at the new
Chamber of Commerce building and City Hall.
!The Stormwater Management Services group has added
over 13,000 new customers to the Stormwater Utility billing
. because of annexations. Ongoing Stormwater projects include
" Depot Park, SW 5th Avenue Basin at 6th Street, Duck Pond
Wetlands Restoration, Hogtown Creek Restoration Plan, and
SDuval Stormwater Park. The Stormwater Group has
also been busywith the requirements for the National
Pollutant Discharge Permit application complying proce i
The Group hosted a Creeks Summit in October for stat:
regional and local participants. In the Morning Star
Neighborhood, roads were paved, sewer and water lines

City workers installs brick pavers in the crosswalk at
SE 2nd Avenue and 1st Street, a City streetscape project.


DEPARTMENTS 1I PUBLIC WORKS










laid and a stormwater management system installed. In the Duval
Neighborhood north ofN E 8th Avenue, concept studies for stormwater
management were completed and the neighborhood has selected a plan.
The Transportation Services Division major projects include plans
for the City parking garage, the stormwater park to be constructed at South
Main Street and Depot Avenue, the reconstruction of NW 17th Streetjust
north ofWest UniversityAvenue, the Duck Pond reconstruction project in
Northeast Gainesville, and medians and landscaping on SE 2nd Avenue.
Major roadway projects include the completion of NW45th Avenue/NW 19th
Street near Norton Elementary School, and the start ofconstruction of
NW 19th Street/29th Road project.
Several important projects on state roads were a major focus for the
Department. These included the reconstruction ofSR 26A (SW 2nd Avenue),
resurfacing ofSR 26 (West UniversityAvenue) and the resurfacing ofSW 34th
Street. These projects are being constructed by the Florida Department of
Transportation with considerable input bythe City ofGainesville.


With the annexation ofthree separate areas into the City this past
year, the Solid Waste Division welcomed over 1,000 new residential customers.
The Division participated in 17 neighborhood cleanup, arranged solid
waste collection and disposal services at special events, continued daily
enforcement ofthe commercial and residential solid waste codes, began
remediation of the old South Main Street landfill, provided enclosed
commercial waste compactors as a part of two downtown streetscape
projects, and promoted public awareness ofwaste reduction and recycling.
Additionally, the Division assisted in the development of an Emergency
Operation Procedure Plan forthe collection of solid waste in the event
of a storm or other emergency.
Website: http://www.cityofgainesville.org/pubworks/
136.25 BUDGETED POSITIONS
TOTAL EXPENSES $19,863,979


Regional Transit


T e Regional Transit System (RTS) I1.
S provided public transit services
throughout Gainesville and adjacent
areas ofAlachua County for 29 years.
RTS's ridership increased 14%to
7.1 million for fiscal year 2002,
primarily through ridership demands
in areas predominately consisting of
high-density off-campus student
residential housing. RTS's unlimited
bus pass programs for employees of .wllip -
the City of Gainesville, University of
Florida, and Alachua County also
encourages ridership growth, and
RTS continued to provide free service
for all ADA eligible riders on the fixed
route system. Further service expan-
sions are planned for the Fall of 2003,
including two new routes serving the
newly annexed Southwest area. RTS remr jin
committed to the continued growth oftl-
M system through the provision of, .lI..i -1.-
efficient, and convenient transi- i : r.:.
its customers.

Si Website: http://www.go-rts.com/
/ 176 BUDGETED POSITIONS
TOTAL EXPENSES $11,430,887


ADA access is provided on many Regional Transit Systems buses.
**000000**0**0 ******** 000000


DEPARTMENTS 12 REGIONAL TRANSIT











Financial Condition & Reporting


Economic
Outlook Trend In Millage Rates


5.5
5.4
5.3
5.2
5.1


I.: economic outlook for the City of Gainesville and
iri residents continues to be positive. The unemploy-
ment rate remains low at 2.6%, up slightly from the 2001
level of 2.4%. The enrollment at the University of Florida,
the City's largest employer, increased during the last ten
years from 35,978 in 1993 to 47,373 in 2002.
The recent growth in Gainesville's downtown
area continued over the past year. The first phase of
the Commerce Building project, housing the offices
for the Gainesville Area Chamber ofCommerce, was
completed in early 2002. The second phase of the
project is underway and will consist of approximately
46 luxury condominiums.
The $250 million Midtown project consisting ofthree,
23 storystructures is scheduled to begin construction during
2003. This complexwill require approximately three years
to complete and will provide 1,500 apartments for graduate
and undergraduate students. The complexwill also include
a 288-room hotel. Itwill be located in a four-block area at
SW 2nd Avenue and SW 6th Street. Additional plans for
the project include restaurants and retail outlets, which will
be located on the lower floors. An area planned for group
gatherings will be located on SW 5th Terrace.
A mixed-use project has been proposed for the
NW 13th Street area. It includes a 127 unit apartment
complex, 14,400 square feet of retail space designated
for two restaurants, and a 600 space parking garage.


Major Initiatives
For the Year

Annexation 2002
In 2002 the City ofGainesville, with the assistance of
the UniversityofFlorida, proposed and implemented the
largest annexation of citizens in Gainesville's history. The
annexation incorporated over 15,000 new residents, the
majority ofwhom are students at the University of Florida.
Williston Road, SW 23rd Terrace, Archer Road and Interstate
75 bound the annexation. Over 67% ofthose who partici-
pated voted for annexation.
Staffadditionswere made to assistwith service provision
to the area. Twenty newpolice officerswere added and two new


1993 1994 1995 1996 1997 1998 1999 2000 2001 2002

During the budget process the City Commission sets the Property Tax (millage) rates, effective
October 1st ofeach year. One mill represents $ 1 oftax charged per $1,000 ofassessed value.
Millage rates are levied based on debt service and operatingneeds. The currentproperty tax millage
rate of4.9416 represents the fifteenth consecutiveyear in which the City's millage rate has either
remained constant or decreased.


Property Tax Revenues


2


1993 1994 1995 1996 1997 1998 1999 2000 2001 20(

Property Tax Revenues represent 19% of the City's total general fund revenues. Although
the tax millage rate has decreased from 1 Oyears ago, property tax revenues have increased 28,9
This is primarily due to the increase in taxable values ofthe property located in the city limits
as determined by the County PropertyAppraiser, and annexation ofurban fringe areas.


FINANCIAL 13 CONDITION & REPORTING


.. .. ... .. ... .. .. .. .. .. .. .. .. ... .. ......


4 5



































Major Initiatives For the Year continued

police zonesto patrol the areawere created. Two police service
technicians and a computer support individual were also added to
the Police Department. The annexed area is rapidly expanding,
and to accommodate the level of building and permitting activity,
two building inspectors, a fire inspector and a codes enforcement
officerwere added. The City already provided fire service to the
area from Station 2. Alachua CountyStation 19 provides
additional services, and the associated costs ofthis service were
funded. To ensure that the area receives the same services as the
current city limits, a crew to mow road rights-of-waywas added,
and mosquito control staffwas augmented. Traffic Signs and
Markings also received two new employees and associated vehicles.
Annually $125,000 has been allocated for the provision of
sidewalks to the area.
This annexation required addir.:.r. .l
expenditures to be approved by the .:
City Commission forthe first year
ofimplementation. However,
the services provided in the area
are paid for with the revenues
from the annexation starting in
fiscal year 2003. This
highlights the
S economies ofscale
rIat are recognized as
SC..inesville expands service
I p.vision into urban areas
adjacentt to our city.


The City reached milestones toward developing the Depot Regional
Stormwater Park, a proposed 35-acre park and stormwater treatment
facility on a former industrial site near Depot Avenue and South Main
Street. The City completed most ofthe planned land assemblywith several
property acquisitions, the 24-acre CSX parcel and the 13.6 acre Gas Depot
During the year significant engineering tasks were completed. GRU
performed contaminant removal at the Akira Wood site on Depot Avenue.
This contamination was part ofthe Gainesville Gas contaminant plume,
which impacts the Poole Roofing and former CSX sites.
Park design also progressed with a public workshop to develop the
park concept. Participants requested many items including a public plaza
to showcase the historicTrain Depot Station. The concept includes two
ponds that will prevent contaminants from flowing into Sweetwater
Branch and Payne's Prairie.




In March 2002, GRU cleaned
up 1,000 cubicyards of
contaminated soil at the
Akira Wood site on Depot
Avenue, which was partially
impacted by contamination
from the Gainesville
Gas site.
". . . .


FINANCIAL 14 CONDITION & REPORTING










For the Future

Eastside Park
The construction of Eastside Park, located on East
UniversityAvenue, commenced in December 2002 and will be
completed in phases. This development includes the construction
ofa Community Center, parking area, and the installation of a
decorative fence alongthe frontage facing East UniversityAvenue.
Additional facilities will include basketball courts, soccer field,
playground area, and community gardens. Phase One of this
project is scheduled for completion in October 2003.


Judicial Complex

and Parking Garage
In a special referendum held on March 20, 2001, the County
electorate approved the levy of a one-year, one-cent local govern-
ment infrastructure surtax. Use ofthe surtax proceeds is restricted
to construction ofa criminal courthouse and related parking
facilities. Pursuant to an interlocal agreement between Alachua
County and the City, the County is obligated to distribute $5.5
million ofthe surtax proceeds to the City for construction ofa
parking facility or facilities in close proximityto the courthouse. In
November of 2001, construction began on the 118,000 square
foot, four-story courthouse, which will take up six blocks of land at
the intersection ofSouth Main Street and SW 2nd Avenue. The
anticipated completion date ofthe project is Fall of 2003.
The proposed parking garage would contain approximately
824 parking spaces and a minimum of 2,000 square feet offinished
commercial space. The Citywill have unrestricted access to at least
460 ofthe parking spaces.







,111,





III7
\y- :


Construction ofthe new Criminal Courthouse located on
South Main Street.
000000000000000000000000


Financial Reporting
This financial summary and history is based upon a condensed view ofthe City's
assets and liabilities for all funds at a specific point in time, September 30th, which isthe
end ofthe City's fiscal year.
Current Assets are highly liquid and include cash, investments, inventories,
and receivables. Capital Assets are the City's long-term investments in land,
buildings, equipment, improvements, infrastructure, and construction in progress.
The stated values represent the original cost, less an amount of depreciation and any
related debt. While current assets are available to finance regular City operations,
capital assets are not.


Land
Utility Plant & Equipn
Buildings
Improvements
Machinery & Equipm
Infrastructure
Construction in Progl
Total


Capital Assets
AS of September 30, 2002
(Net of Depreciation)
(000's omitted)
Governmental Business-Type
Activities Activities
$ 14,422 $ 1,928
nent 0 594,000
15,934 2,140
1,072 423
ent 10,397 8,295
48,827 4,809
ress 2,898 63,298
$ 93,550 $ 674,893


Capital Assets


CONSTRUCTION
IN PROGRESS
$4.1 Million
4%


INFRASTRUCTURE
$53.6 Million
47% 0


NOTE: Excludes
Gainesville Regional
Utilities Capital Assets
of $656 Million.


Total
$ 16,350
594,000
18,074
1,495
18,692
53,636
66,196
$ 768,443


LAND
$16.4 Million
15%


BUILDINGS
$18.1 Million
16%




PROVEMEN'
$1.5 Million
1%


MACHINERY & EQUIPMENT
$18.7 Million
17%


Long Term Liabilities represent debt obligations ofthe City from long-
term financing. The proceeds from these various debt issues were used
to finance large projects such as building construction and renovations,
major equipment purchases, and roadway reconstruction. Other
Liabilities include debts that can be paid offin year or less.


FINANCIAL 15 CONDITION & REPORTING


A09LL











Net Assets represent the resources the City has available to continue to
provide services to the residents ofGainesville ifthere were no additional
revenues or resources available.

The City of Gainesville's Statement of Net Assets is divided into Governmental
Activities and Business-Type Activities. Taxes and intergovernmental
revenues principally support governmental activities. The governmental
activities ofthe City include general government, public safety, physical
environment, transportation, economic environment, human services,
culture, and recreation. Business-type are activities where the functions
are intended to recover all or a significant portion oftheir costs through
user fees and charges. Business-type activities include electric genera-
tion, transmission and distribution, natural gas, water and wastewater,
telecommunications, refuse collection, stormwater management, golf
course, and mass transit.



Net Assets
AS of September 30, 2002
(000's omitted)


Current Assets
Capital Assets
Total Assets

Long-Term Liabilities
Outstanding
Other Liabilities
Total Liabilities

Net Assets


Governmental
Activities
$ 65,482
93,550
159,032


41,697
14,664
56,361

$ 102,671


Business-Typ,
Activities
$ 435,941
674,893
1,110,834


421,413
252,050
673,463

$ 437,371


Total
$ 501,423
768,443
1,269,866


463,110
266,714
729,824

$ 540,042


Governmental Funds are used to account for
tax-supported activities. The following are the City's governmental fund types:
The General Fund reflects the majority ofthe financial activity of departments
within City government. Taxes, user fees and transfers from other City depart-
ments (including GRU) make up the majority ofthe funding sources.
Special Revenue Funds are used to account for specific revenue sources that
are restricted to expenditures for specified purposes. The sources of these
funds include federal and state grants. These monies are normally spent over
an extended period oftime and are reflected on the financial statements until
the programs are completed.
Debt Service Funds are used to account for receipt and payment of general
long-term debt principal and interest. The City typically issues bonds in order
to finance large capital projects. In fiscal year 2002 debt proceeds increased
as the City borrowed $9,870,000 through the First Florida Governmental
Financial Commission (FFGFC).


Changes in Net Assets
AS of September 30, 2002
(000's omitted)

Governmental Business-Type
Activities Activities Total


Revenues:
Charges for Services
Grants and Contributions
Property Taxes
OtherTaxes/Licenses
Intergovernmental
Interest
Other Revenues


$ 10,267
8,495
13,714
16,189
2,810
1,640
1,765


$ 214,226
14,061
0
0
0
7,507
5,504


$ 224,493
22,556
13,714
16,189
2,810
9,147
7,269


Total Revenues


54,880 241,298


Net Assets By Activities



*-


,. ... ...
Gv r n L cr













u
Governmental Activities Business-Type Activities Total


Expenses:
General Government
Public Safety
Transportation
Utilities
Other

Total Expenses

Increase before Transfers
Transfers

Increase in Net Assets

Net Assets 10/1/01

Net Assets 9/30/02


17,122
39,241
8,847
0
13,336


0
0
0
183,082
22,415


78,546 205,497


(23,666)
26,121

2,455

100,216

$ 102,671


35,801
(26,121)

9,680

427,691

$ 437,371


17,122
39,241
8,847
183,082
35,751

284,043

12,135
0

12,135

527,907

$ 540,042


Capital Projects Funds account for financial resources to be used for the
acquisition or construction of major facilities or improvements. The sources of
these funds are usually General Fund transfers, federal and state grants, and
debt issues. The City maintains a five-year Capital Improvement Plan, which
was adopted by the City Commission in September of 2002.


FINANCIAL 16 CONDITION & REPORTING


296,178







































100,000 people annually take part in the fun at the Dowtown Festival and
Art Show, ranked #52 as the best art show in the country.
oo o o o o o o o o o o o o o *


Capital Projects

Fiscal Year 2002
Expenditures


ROADS & DRAINAGE
CONSTRUCTION
$3,886,699(59%)


NEW CONSTRUCTION
& RENOVATIONS
$397,976 (6%) COMPUTER
PURCHASES
$226,371 (3%)


CAPITAL
ACQUISITIONS
$1,218,973(18%)


F Governmental Funds
by Fund Type

Revenues and Expenditures

AS of September 30, 2002 and 2001
(000's omitted)
Increase
Fiscal Year 2002 2001 (Decrease)


Revenues
General
Special Revenue
Debt Service
Capital Projects
Total Revenues

Expenditures
General
Special Revenue
Debt Service
Capital Projects
Total Expenditures

NET GAIN (LOSS)


$ 69,135
8,868
13,234
15,766
107,003


68,822
9,155
14,119
6,662
98,758


$ 67,233
6,906
5,823
7,411
87,373


64,967
6,959
5,870
6,707
84,503


$ 1,902
1,962
7,411
8,355
19,630


3,855
2,196
8,249
(45)
14,255


$ 8,245 $ 2,870 $ 5,375


$931,689 (14%)

During fiscal year 2002 the fund balance in the capital projects funds
increased by $9,104,621 from $7,658,044 to $16,762,665. This is driven by
the fact that the bond proceeds of $9,870,000 from the FFGFC 2002 bond
issue, deposited into a capital projects fund, have not been fully expended at
the end ofthe year. Some ofthe proposed projects from the FFGFC 2002
bond issue are a $2.5 million information system upgrade, a $1.2 million
historic preservation of theTrain Depot Station and the Depot Regional
Stormwater Park. Other projects include numerous improvements to City
recreation facilities, including the golfcart paths at Ironwood GolfCourse.


The schedule above reflects the revenues and expenses ofthe City's
governmental funds forthe fiscal years 2002 and 2001. The schedule includes
the amount ofincreases and decreases in relation to prioryear totals.


Proprietary FundsAJ

Proprietary Funds are used to account for the
government's ongoing organizations and activities that are
similar to those often found in the private sector. They are divided
into two main categories, Enterprise and Internal Service.


FINANCIAL 17 CONDITION & REPORTING













Enterprise Funds are governmental self-
supporting activities that provide service to the
public on a user charge basis. They are financed
and operated in the same way private business
operates. The mission ofthese entities is to
provide goods and/or services to the public
while covering the cost of operations. Any
profits are invested back into the entity for
capital acquisition.
Internal Service Funds are used to give an
accounting for activities provided by one
governmental entity to another governmental
entity. The charges for these services are
designed for cost recovery only.


0000000@@@00@@@00@@@@
NOTE: Excludes Gainesville
Regional Utilities Revenues of
$218 Million and Expenditures
of $209 Million.


Proprietary Fund
Revenues and Expenditures
Comparison For Fiscal Year 2002


12- Revenues


SExpenditures

8-
z
-J
S6


4


2-


0-





Proprietary Fund by Entity

Revenues and Expenditures

AS of September 30, 2002 and 2001
(000's omitted)
Increase
Fiscal Year 2002 2001 (Decrease)


Revenues
Transit
Utilities
Stormwater
Ironwood Golf Course
Solid Waste
General Insurance
Fleet
EHAB
Total Revenues
Expenditures
Transit
Utilities
Stormwater
Ironwood Golf Course
Solid Waste
General Insurance
Fleet
EHAB
Total Expenditures
Revenues Over (Under)
Expenditures


$ 11,364
217,842
5,931
1,232
5,284
4,461
4,974
11,711
262,799


11,085
209,167
4,087
1,637
5,805
7,168
4,644
11,403
254,996

$ 7,803


$ 10,158
237,614
4,812
1,492
5,216
4,045
6,658
9,355
279,350


9,824
209,077
3,468
1,638
5,176
5,117
4,631
9,728
248,659


$ 1,206
(19,772)
1,119
(260)
68
416
(1,684)
2,356
(16,551)


1,261
90
619
(1)
629
2,051
13
1,675
6,337


Fiduciary Funds

Fiduciary Funds are used to account for resources
held forthe benefit of parties outside the government.
These funds are not available as sources for the City's
own program. The City's fiduciary fund type includes
Pension Trust Funds. The pension fund assets are just
over $200 million.


Debt

Administration

The City's required principal and interest
payments on outstanding debt were remitted timely
and in full during fiscal year 2002. The reserve require-
ments mandated bythe bond covenants remain funded
at the prescribed levels. The City's total long-term
liabilities at the end ofthe current fiscal year were just
over $488 million with $446 million belonging to the
Utility enterprise. The City has $12.6 million ofthis debt
due during fiscal year 2003. The table on page 19 shows
more information.


$ 30,691 $ (22,888)

FINANCIAL 18 CONDITION & REPORTING


. 17
Aqjqi
-s ~
0~lL


*











Total Long Term Liabilities

AS of September 30, 2002 and 2001
(000's omitted)


Fiscal Year
Governmental Activities:
Guaranteed Entitlement
Revenue and Refunding
Bonds
Promissory Notes
Other Liabilities

Governmental Activity
Long-Term Liabilities

Business-Type Activities:
Guaranteed Entitlement
Revenue and Refunding
Bonds (Utility)
Utility Notes Payable
Other Liabilities

Total Utility Debt


Increase
2002 2001 (Decrease)


$


4


Total Long-Term Liabilities $ 4


Component Units are presented in a separate
column in the financial statements to emphasize they are legally separate
from the City. The Community Redevelopment Agency(CRA) and the
Gainesville Enterprise Zone Development Agency (GEZDA) were created
by ordinance ofthe City to carryout community redevelopment within
the City ofGainesville. The City Commission appoints the boards ofthese
organizations and approves their budgets.


Community Redevelopment Agency purpose is to correct blighting
37,917 $ 30,237 $ 7,680 .
influences through construction ofenhancements to public places and
1,166 1,295 (129) land. Improving derelict buildings helps to create an environment
0 0 0 conducive to private investment.

CRA has assisted with funding improvements to downtown neighbor-
39,083 31,532 7,551 hoods, constructed downtown streetscape, and improvements to the
Downtown Community Plaza. Planned projects include constructing
pedestrian enhancements to existing streets, building high quality "walk-
up" type townhouse units in downtown Gainesville, and assistingwith
371,050 341,380 29,670 the design and development ofa Stormwater Park in east Gainesville.
74,811 95,533 (20,722) Gainesville Enterprise Zone is an area targeted for economic revitalization.
3,111 4,111 (1,000) It offers financial incentives to businesses to encourage private investment
and increase employment opportunity for the areas' residents. Three non-
48,972 441,024 7,948 contiguous business districts within the City ofGainesville make up the

488,055 $ 472,556 $ 15,499 Zone. During 2002, 29 applicationswere processed, 270 businesseswere
assisted, 142 new businesses entered the zone, and 73 newjobs were created.












Advisory Boards & Committees


ainesville has long been admired for its partici-
patory style ofgovernment. The City has many
advisory boards and committees that provide residents
an opportunity to contribute to their local government A
and participate in significant policy decisions. Current /
boards and committees are listed below. For further infor- :-
mation, please call the City Clerk's office at 352-334-5015.
Art In Public Places Trust 7 member committee is established for each major
public constructed project.
Bicycle/Pedestrian Advisory Board 12 members City residency required for
City appointees. The Board shall study and make recommendations to the City
Commission, the County Commission, and the MTPO on all matters concern-
ing planning, implementation, and maintenance of policies, programs, and
facilities for the safe and efficient integration of bicyclists and pedestrians into
the urban area transportation system.
Board of Adjustment 5 members City residency required. The Board of
Adjustment hears and decides appeals of administrative review and special
exceptions on zoning and building code matters.
Board of Trustees of the Consolidated Police Officers' and Firefighters'
Retirement Plan 5 members City residency required for the two (2)
members appointed by the City Commission. The Board of Trustees oversees
and administers the pension plan ofthe Police Officers and Firefighters for
the City ofGainesville.
Citizens Advisory Committee for Community Development 15 members
City residency not required. The Citizens Advisory Committee for Community
Development (CACCD) makes recommendations to the City Commission
and City Manager regarding the Community Development Block Grant and
HOME programs and lends support to, and seeks support for, desirable
programs and projects.
City Beautification Board 15 members City residency not required. The City
Beautification Board studies, investigates, develops, assists, advises, and makes
recommendations to the City Commission on matters pertainingto beautification.
City Plan Board 7 members City residency required. The City Plan Board
gathers information and makes recommendations to the City Commission on
the comprehensive plan ofthe City ofGainesville.
College Park/University Heights Redevelopment Advisory Board 9 membersTo
the extent possible, members of each advisory board should reside or work in
the district. Appointed bythe Community Redevelopment Agency (CRA).
Development Review Board -7 members City residency required. The Develop-
ment Review Board is a citizen board that reviews, approves or denies development
plans submitted for review pursuant to the provisions ofSec. 20-87, Gainesville
Code ofOrdinances.
Downtown Redevelopment Advisory Board 7 mem bers To the extent possi-
ble, members of each advisory board should reside or work in the district.
Appointed bythe Community Redevelopment Agency.
Eastside Redevelopment Advisory Board 7 members To the extent possible,
members of each advisory board should reside or work in the district.
Appointed bythe Community Redevelopment Agency.
Fifth Avenue/Pleasant Street Redevelopment Advisory Board 7 members
To the extent possible, members of each advisory board should reside or
P work in the district. Appointed bythe Community Redevelopment
Agency (CRA).
F Fire Safety Board of Adjustment 5 members City residency not
i required. The Board serves as an appeals board, authorized to hear
appraisals and to vary the application of any provision of various fire
safety codes.
Gainesville/Alachua County Cultural Affairs Board 15 members
City residency not required. The Cultural Affairs Board advises the
Director of Cultural Affairs in the promotion office arts, literary arts,
performing arts and crafts, develops local art resources and assists in
the planning and implementation ofcommunity arts involvement in
and around the City of Gainesville.


Gainesville/Alachua County Regional Airport Authority 9
members City residency not required. The purpose ofthe
SAuthority is to manage and operate the airport and airport
facilities, an independent special district.
SGainesville Code Enforcement Board 7 members City
? residency required. The Gainesville Code Enforcement Board
hasjurisdiction to hear and decide cases of alleged violations
S of Gainesville City codes.
Gainesville Energy Advisory Committee 9 members City residency not
required. The Committee advises the City Commission on energy policy
matters and reviews the continuing work of the Gainesville Regional Utilities.
Gainesville Enterprise Zone Development Agency 9 members City residency
not required. Created to carry out the economic development and redevelop-
ment purposes of Chapter 290, Florida Statutes.
Gainesville Housing Authority 5 members City residency not required. The
authority establishes policy and is responsible for the planning, financing,
construction, leasing, managing and maintaining of low-rent public housing,
subject to applicable laws, and contractual relations with the US Department
of Housing and Urban Development and the City Commission.
Gainesville Human Rights Board 7 members City residency required. The
purpose ofthe Gainesville Human Rights Board is to enforce, file, process and
hear complaints of discrimination based upon age, race, color, sex, religion,
creed, national origin, physical or mental disabilities, marital status, familial
status, occupation and sexual orientation.
Historic Preservation Board 9 members City residency required. The respon-
sibilities ofthis Board are to update the official inventory of cultural resources
and submit recommendations and documentation to the City Commission;
develop programs to stimulate public interest in urban neighborhood conser-
vation policies and goals; and cooperate with City, County, Regional, State
and Federal Governments in site, building, structures, object areas and districts,
both public and private, for listing on the local Register for Historic places.
Nature Centers Commission 12 members City residency not required. The
Nature Centers Commission assists the City Commission through recommen-
dations and advice given in respect to developing programs, ordinances, use
regulations and resource management policies as required to protect the natu-
ral system and othervalues to the Nature Centers ofthe City of Gainesville.
Pension Review Committee 5 members City residency not required.
SUCCESSFUL INVESTMENT AND ADVISORY EXPERIENCE REQUIRED. The
Committee shall assist the City Commission in carrying out its fiduciary
responsibility as Board of Trustees of the City's pension funds by acting as
an Advisory Committee on investment matters and Board referrals. The
Committee shall also review investment policies and Investment Manager
performance.
Public Recreation Board 9 members City residency not required. The Public
Recreation Board advises the City Commission and offers recommendations
as to the needs ofthe City on all matters pertainingto recreation within the City.
Regional Transit System Advisory Board 9 members City residency required
for City appointees. The duties ofthe Regional Transit System Advisory Board
shall be to advise the City Commission on all matters relating to the Regional
Transit System.
Tree Advisory Board 5 members The Board shall act asthe technical information
collector, clarify tree regulations, act on referrals, guide the creation of a Master
Tree Plan, assist in the development of the goals and objectives for the City's
Comprehensive Plan with respect to trees, and serve on theTree Board ofAppeals.
Tree Board of Appeals 3 members City residency not required. The Tree
Board ofAppeals has been established to hear appeals regarding dangerous or
dead trees designated for removal, includingthose recommended for removal
bythe CityArborist.
Water Management Committee 7 members City residency not required.
Responsibilities include assessing the quality and quantity ofwater resources
available to the citizens of Gainesville. e


ADVISORY BOARDS 20 COMMITTEES










Citizen's opinion survey




Dear Citizen,


As a citizen ofGainesville,you are the bestjudge of the quality of
service your City government provides. I know you expect the highest
quality of service and to be treated with courtesy and friendliness. To
ensure that quality of service, please take a few minutes to answer the
questions on the next three pages.

This survey is designed to help the City staff and Commission evaluate public
opinion of City services and programs. Your household has been chosen at random to
LU
0 participate in this survey. To accurately reflect the views of all people living in Gainesville,
LU
Z we would like you to utilize the following method to determine the respondent in your
H household: Please select the adult (anyone 18 years or older) who most recently had his
0
u or her birthday.
z
LU
z
Z Be assured that all your answers are given in complete anonymity. Let me stress again
that your participation in this survey is very important, especially because you are one of
Sthe few households being asked to report your opinions about City services. It is equally
U]
important that you choose your household's respondent by the method described above.

SIf you have any questions about this survey, feel free to contact the Office of Management
o and Budget at 334-5032.

In addition to the Citizen's Opinion Survey on services, I am also very interested in
any comments you have regarding this Citizen's Report. The City mails Citizen's Reports
to a random sample of GRU customers within the city limits. The report can be found in
the public library, and anyone interested in receiving a copy may contact the Finance
Department at 334-5054.

Thankyou,



Wayne Bowers
City Manager


CITY OF GAINESVILLE 21 CITIZEN'S OPINION SURVEY











This questionnaire is included in the 2002 Citizen's Report, which is mailed out during the Spring of2003.
The addresses were selected from a random sample ofGRU customers within the City limits.


1. Overall, how would you rate the services provided by the City of Gainesville?
O Excellent O Good O Fair O Poor O Don't Know

2. Please rate the quality of each of the following City services, and the importance of each one to you.
(Check one answer on each side for each response)


Police protection .........................
Traffic enforcement ......................
Fire protection ..........................
City parks e.g. Westside, McPherson ........
Cultural events and exhibits ................
Recreational programs ....................
Nature parks and greenways ................
City buses(RTS) .........................
Building and Codes Enforcement .............
Recycling program .......................
Trash collection (Waste Management) ........
Street maintenance and repairs ..............
Maintenance ofthe City's tree canopy .........
Ironwood golf course .....................
M osquito control ........................
Planning and Zoning ......................


O Excellent
O Excellent
O Excellent
O Excellent
O Excellent
O Excellent
O Excellent
O Excellent
O Excellent
O Excellent
O Excellent
O Excellent
O Excellent
O Excellent
O Excellent
O Excellent


O Good
O Good
O Good
O Good
O Good
O Good
O Good
O Good
O Good
O Good
O Good
O Good
O Good
O Good
O Good
O Good


O Fair
O Fair
O Fair
O Fair
O Fair
O Fair
O Fair
O Fair
O Fair
O Fair
O Fair
O Fair
O Fair
O Fair
O Fair
O Fair


O Poor
O Poor
O Poor
O Poor
O Poor
O Poor
O Poor
O Poor
O Poor
O Poor
O Poor
O Poor
O Poor
O Poor
O Poor
O Poor


OVery
OVery
OVery
OVery
OVery
OVery
OVery
OVery
OVery
OVery
OVery
OVery
OVery
OVery
OVery
OVery


O Somewhat
O Somewhat
O Somewhat
O Somewhat
O Somewhat
O Somewhat
O Somewhat
O Somewhat
O Somewhat
O Somewhat
O Somewhat
O Somewhat
O Somewhat
O Somewhat
O Somewhat
O Somewhat


O Not
O Not
O Not
O Not
O Not
O Not
O Not
O Not
O Not
O Not
O Not
O Not
O Not
O Not
O Not
O Not


3. In the past 12 months, have you or your family done any of the following? If yes, how would you rate the
helpfulness of the persons) who handled your question or problem?
(Check one answer on each side for each response)


Called for a City paramedic .............................
Called for mosquito control ............................
Called the City or Waste Management about trash ...........
Called the Gainesville Fire Dept. .........................
Called the Gainesville Police Dept. .......................
Contacted the City to report poor road conditions ...........


O YES
O YES
O YES
O YES
O YES
O YES


ONO
ONO
O NO
ONO
O NO
O NO


O Excellent
O Excellent
O Excellent
O Excellent
O Excellent
O Excellent


O Good
O Good
O Good
O Good
O Good
O Good


O Fair
O Fair
O Fair
O Fair
O Fair
O Fair


O Poor
O Poor
O Poor
O Poor
O Poor
O Poor


4. In the past 12 months, have you or your family done any of the following? If yes, how would you rate your overall experience?
(Check one answer on each side for each response)


Attended a City-sponsored concert, art festival, fair, or event ...
Participated in a City athletic program ....................
Participated in other City recreational programs ............
Recycled paper, cans, or bottles from your home ............
Ridden a City bus ....................................
Visited a City nature area; e.g., Morningside, Ring Park .........
1 Visited a recreational park; e.g. Westside, McPherson ......
S Played golf at Ironwood golf course .................. .


O YES
O YES
O YES
O YES
O YES
O YES
O YES
O YES


O NO
O NO
O NO
O NO
O NO
O NO
O NO
O NO


O Excellent
O Excellent
O Excellent
O Excellent
O Excellent
O Excellent
O Excellent
O Excellent


O Good
O Good
O Good
O Good
O Good
O Good
O Good
O Good


O Fair
O Fair
O Fair
O Fair
O Fair
O Fair
O Fair
O Fair


5. This question evaluates your general impression of the services of the Gainesville Police Department (GPD).
Your opinion of personal safety in the City of Gainesville .................. Excellent O Good O Fair
General quality of service by GPD ................................... .0 Excellent O Good O Fair
Your impression of professionalism of GPD staff ........................ Excellent O Good O Fair


O Poor
O Poor
O Poor
O Poor
O Poor
O Poor
O Poor
O Poor



O Poor
O Poor
O Poor


CITY OF GAINESVILLE 22 CITIZEN'S SURVEY











Questions 6 10 evaluate GPD's response to a specific incident. If you have not had any direct contact with
GPD in the last year please go to question 11.
6. Reason for your direct contact with the Gainesville Police Department.
OTicket OSuspect OVictim OWitness O Traffic Incident
O Community Activity O Other (please specify)


7. Evaluation ofofficer/GPD staff contact.
Manner in which situation was handled ..................................... .0 Excellent O Good
Level of courtesy and friendliness .......................................... .0 Excellent O Good
Helpfulness .......................................................... O Excellent O Good
Attitude ............................................................. Excellent O Good
Level of officer's concern ............................................... .0 Excellent O Good
Level of professionalism ................................................. .0 Excellent O Good
Com petence ........................................................ Excellent O Good
Appearance .......................................................... Excellent O Good
Length of time for officer to arrive or return phone call (if relevant) ............... .0 Excellent O Good
If you were a victim: Information about rights provided? ........................ YES O NO
Ifyou were a suspect: Information about rights provided? ...................... YES O NO

8. Did an officer/investigator/detective follow up on your case? .................... YES O NO


9. If an officer/investigator/detective followed up, how satisfied were you?
Amount of time to contact you ........................................... .0 Excellent
Service provided by officer/investigator/detective .............................0 Excellent
Level of courtesy and friendliness ......................................... .0 Excellent
Helpfulness .......................................................... O Excellent
Attitude ............................................................. O Excellent
Level of professionalism ................................................ .0 Excellent
Competence ......................................................... Excellent
Appearance ......................................................... Excellent


O Good
O Good
O Good
OGood
O Good
O Good
O Good
O Good


O Fair
O Fair
O Fair
O Fair
O Fair
O Fair
O Fair
O Fair
O Fair


O Fair
O Fair
O Fair
O Fair
O Fair
O Fair
O Fair
O Fair


O Poor
O Poor
O Poor
O Poor
O Poor
O Poor
O Poor
O Poor
O Poor


O Poor
O Poor
O Poor
O Poor
O Poor
O Poor
O Poor
O Poor


10. What could the officers) have done to increase your level of satisfaction with the services provided?



11. Are you a member of your local Crime Watch organization? .................. .0 YES O NO

12. Do you know who your neighborhood Police Officer is? ..................... YES O NO


13. A. In the past 3 months, how many times have you visited a
City nature park (Morningside, Bivens Arm, etc.) or a ...................... .0 1-5 O
City recreational park? (Westside, McPherson, etc.) .................. .... .0 1-5 O
B. If more than 0, how would you rate
The cleanliness ........................................... Excellent O Good
The level of safety ......................................... Excellent O Good
The attractiveness ......................................... .0 Excellent O Good
Maintenance of the park .................................... .0 Excellent O Good
Maintenance of the sports fields .............................. .0 Excellent O Good
The educational value ...................................... .0 Excellent O Good


14. A. Do you feel the City of Gainesville needs more parks? ............. .OYES
B. Ifyes, in what sector of town? (NW, NE, SW, SE) ................. NW
C. What kinds of facilities? (baseball/soccer fields, pool, gym, center)


ONO
ONE


0


6-10 O Over 10
6-10 O Over 10

O Fair O Poor
O Fair O Poor
O Fair O Poor
O Fair O Poor
O Fair O Poor
O Fair O Poor


SW OSE


CITY OF GAINESVILLE 23 CITIZEN'S SURVEY


~2*.
~


i











15. A. In the past 3 months, how many times have you used the City bus service (RTS)?
S0 01-5 06-10 Over 10

B. What would encourage you to use the City bus service more often? (Check all that apply)
O Nothing O Smaller buses O More frequent buses
O More friendly service O Cleaner buses O Extended hours
O Lower fare O New routes O Buses being on time

16. Rank the order of issues which you feel are the most important problems for City officials to work on first. Put a'1' next to the issue
you feel is most important, a '2' next to the second most important issue, etc.
Condition of Streets & Sidewalks Pollution of the Environment
Crime Sustainable Development
Growth Management Taxes
Jobs & the Economy Traffic
Litter Control Waste Disposal
Parks & Recreation Facilities Drugs

1 7. For statistical purposes, please indicate family's total annual income BEFORE TAXES for 2002. (Include money from all sources
for all persons living in your household.)
S$0 10,000 $10,000 30,000 0 $30,000 50,000 O Over $50,000


18. Your gender:


OMale O Female


19. Number of individuals in your household: O 1 2 3 O 4 or more


20. Your age:


018-24 025-34 035 49 50 64 O over 64


21. Your race/ethnicity: O Black O White O Hispanic O Asian O Other

22. What zip code do you live in?

23. In the space below, please make any comments you have regarding City programs and services. (Remember, this survey is anonymous.)


24. Did you answer this survey before reading the 2002 Citizen's Report?

25. Did you like the Citizen's Report?

26. Did you find the report easy to read?

27. Do you feel this report provides useful information to City residents?
If no, why?

28. Is there any information you would add or delete from the report?
If so, what?


OYES ONO

OYES ONO

OYES ONO

OYES ONO


OYES ONO


29. At a cost of approximately $1.40 per copy, should the City continue to provide this report to its taxpayers? O YES O NO
If yes, how often? O Annually O Every 3 years O Every 5 years O Other (please specify)

30. Please make any other comments you have regarding the Citizen's Report, in the space below.





If you would like a copy of the results of this survey call 334-5032 after September 30, 2003, and a free copy will be mailed to you.
Also, check out the City's website http://www.cityofgainesville.org


CITY OF GAINESVILLE 24 CITIZEN'S SURVEY










Contact Numbers

For numbers not listed below call (352) 334-5005
Persons with disabilities who require assistance to participate in City Commission meetings are
requested to notify the Equal Opportunity Department at 334-5051 or call the TDD phone line
at 334-2069 at least 48 hours in advance.


Administrative Services ....
Assistant City Manager ....
Building Inspection .......
CityAttorney ............
CityAuditor ............
City Commission .........
City Manager .......... .
Clerk of Commission ......
Community Development ..
Computer Services .......
Cultural Affairs ..........
Economic Development ...
Equal Opportunity .......
Facilities Management ....
Finance ................
Fire Rescue .............
Fleet Management ......
Gainesville Regional Utilities
Human Resources ........
Ironwood GolfCourse ....
Management & Budget ....
Po lice .................
Public W orks ............
Recreation & Parks .......
Regional Transit System ...
Risk Management ........
Solid W aste ......... .. .
Stormwater Management ..
Streets .................
Traffic Engineering .......


.334-5013
.334-5010
.334-5050
.334-5011
.334-5020
.334-5016
.334-5010
.334-5015
.334-5022
.334-5033
.334-5064
.334-5012
.334-5051
.334-2140
.334-5054
.334-5078
.334-2261
.334-3400
.334-5077
.334-3120
.334-5032
.334-2400
.334-5070
.334-5067
.334-2609
.334-5045
.334-5040
.334-5072
.334-2161
.334-5074


The Government Finance Officers Association of the United States and
Canada (GFOA) has given an Award for Outstanding Achievement in Popular
Annual Financial Reporting to the City ofGainesville for its PopularAnnual
Financial Report for the fiscal year ended September 30, 2001.
The Award for Outstanding Achievement in PopularAnnual Financial
Reporting is a prestigious national award recognizing conformance with the
highest standards for preparation ofstate and local government popular
reports.


Check out the City's website at http://www.cityofgainesville.org


about
the cover


--


Gator Trails

Gator Trails is a public art
exhibit of 60 "Trail" Gators
benefiting Destination Enhance-
ment, and sponsored by the City
ofGainesville, Alachua County
and the Trailblazers, a volunteer
group. On April 12, 2003, the
"Trail" Gators will be auctioned
off to the highest bidder at the
Downtown Community Plaza.
Net proceeds will be used to
promote the arts, entertainment,
tourism, recreation, and sports
throughoutAlachua County.








This Document was produced by the
Finance Department at a cost of
$10,500 or $1.40 per copy, to inform
the public about City services and
finances. Currently, only 7,500 copies
are printed annually and mailed to a
random sample of residents. Ifyou
would like to receive a copy, contact the
Finance Department at 334-5054.
In-house Photographers: Johanna
TjeenkWillink and Carl Harness










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U. S. POSTAGE
PAID
GAINESVILLE, FL.
PERMIT NO. 75




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