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Permanent Link: http://ufdc.ufl.edu/IR00002252/00001
 Material Information
Title: Food Hotlines: Contact Information
Physical Description: Fact Sheet
Creator: Simonne, Amy
Publisher: University of Florida Cooperative Extension Service, Institute of Food and Agriculture Sciences, EDIS
Place of Publication: Gainesville, Fla.
Publication Date: 2003
 Notes
Acquisition: Collected for University of Florida's Institutional Repository by the UFIR Self-Submittal tool. Submitted by Melanie Mercer.
Publication Status: Published
General Note: "First published: December 1997. Revised: January 2003."
General Note: "FCS 8466"
 Record Information
Source Institution: University of Florida Institutional Repository
Holding Location: University of Florida
Rights Management: All rights reserved by the submitter.
System ID: IR00002252:00001


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1.This document is FCS 8466, one of a series of the Department of Family, Youth and Community Sciences, Florida Cooperative Ext ension Service, Institute of Food and Agricultural Sciences, University of Florida. First published: December 1997. Revised: January 2003. Please visit the EDIS Web site at http://edis.ifas.ufl.eduThe Institute of Food and Agricultural Sciences is an equal oppor tunity/affirmative action employer authorized to provide resea rch, educational information and other services only to individuals and in stitutions that function without regard to race, color, se x, age, handicap, or national origin. For information on obtaining other extens ion publications, contact your c ounty Cooperative Extension Servi ce office. Florida Cooperative Extension Service / Institute of Food and Agricultural Sciences / University of Florida / Christine Taylor Waddill, Dean 2.Amy Simonne, Ph.D., assistant professor, Department of Family Youth and community Sciences, Cooperative Extension Service, I nstitute of Food and Agricultural Sciences, University of Florida, Gainesville, 32611. FCS8466Food Hotlines: Contact Information1Amy Simonne2Table 1: Appliances/Equipment/CookwareCompany Phone # & URL Hotline Hours (ET)DaysAmana 1-800-843-0304 http://www.amana.com 8:00am4:30pmM-F Braun 1-800-272-8622 http://www.braun.de 8:30am7:00pmM-F Frigidaire 1-614-792-2153 www.frigidaire.com 24hrs7days General Electric 1-800-626-2000 http://ge.com/en/product/home/appliance.htm 24hrs7days Kelvinator 1-800-323-7773 http://www.electroluxkelvinator.com/ 24hrs7days Mirro Company 1-800-558-7797 (includes Foley) 8:00am4:30pm M-F Panasonic 1-800-211-7262 http://www.panasonic.com/ 9:00am9:00pm7days Wearever 1-800-527-7727 http://www.wearever.com/htm/home.shtml 8:30am5:30pmM-F Tappan 1-614-792-2153 http://www.frigidaire.com/tappan.asp 8:00am6:00pm7days

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Food Hotlines: Contact Information Page 2 February 2003 Table 1: Appliances/Equipment/Cookware (contd) Company Phone Number & URL HotlineHours(ET)Days Weber-Stephen Products 1-800-446-1071 http://www.weber.com/ 10:00am6:00pmM-F Whirlpool Corp. 1-800-253-1301 http://www.whirlpool.com 24hrs7days White-Westinghouse1-614-792-2153 http://www.frigidaire.com /white_westinghouse.asp 8:00am6:00pmM-F Hotpoint 1-800-626-2000 http://www.hotpoint.com 24hrs7days KitchenAid 1-800-541-6390 http://www.kitchenaid.com 24hrs7days Sears www.sears.com 24hrs7days Table 2: Baby Food/Formula CompanyPhone Number & URL Hotline Hours (ET)Days Beech-Nut 1-800-523-6633 http://beech-nut.com/ 9:00am8:00pmM-F Gerber 1-800-443-7237 http://www.gerber.com 24hrs7days H.J. Heinz Foods 1-800-USA-BABY http://www.heinzbaby.com 8:15am4:30pmM-F

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Food Hotlines: Contact Information Page 3 February 2003 Table 3: Beverages CompanyProductsPhone Number & URL Hotline Hours (ET) Days Coca-Cola Company All Coca-Cola brands fact sheets 1-800-438-2653 http://www2.cocacola.com 8:30am7pmM-F Coca-Cola Company Minute Maid brands Hi-C, Barcardi mixes, 4-Alive, Bright and Early 1-800-888-6488 http://www.minutemaid.com 8am4pmM-F Coors Brewing Co.Coors brews, Zima Keystone, Killians 1-800-642-6116 http://www.coors.com/ 9am -6pmM-F Kraft Foods General Foods International Coffees http://www.kraftfoods.com/gfic/index.jhtml 24hrs7days Kraft FoodsGevalia http://www.gevalia.com/gevalia/index.jsp 24hrs7days Kraft FoodsMaxwell House, Sanka http://web.kraftfoods.com/maxwellhouse/ 24hrs7days Nestl Nescaf, juices, readyto-drink products, Nestea, quick drink mixes, Carnation 1-800-637-8539 http://www.nestle.com 8:30am -8pm 11am3pm M-F Sat. Pepsi-Cola Company Pepsi beverages, Slice and Mountain Dew 1-800-433-2652 http://www.pepsi.com/current/index.html 9:00am6pmM-F Procter & GambleFolgers, Millstone, Sunny Delight 1-800-543-7276 http://www.pg.com/product_card/prod_card_f ood_bev.jhtml 9:00am6pm M-F US Environmental Protection Agency (EPA) Safe Drinking Water Hotline; drinking water regulations 1-800-426-4791 http://www.epa.gov/OW 9:00am5:30pmM-F Windsor VineyardsWine and wine-making1-800-862-4910 8:00am5:00pmM-F

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Food Hotlines: Contact Information Page 4 February 2003 Table 4: Convenience foods CompanyProductsPhone Number & URL Hotline Hours (ET) Days Campbell Soup Co. Campbells, Swanson, FrancoAmerican Prego, V8, Pace, 1-800-257-8443 http://www.campbellsoup.com 9:00am4:30pmM-F ConAgra Foods, Inc.Healthy Choice, Patio, Armour 1-800-722-1344 http://www.conagrafoods.com/ 9:00am4:00pmM-F Hormel Foods Hormel,.Dinty Moore, Spam, Mary Kitchen, Top Shelf products 1-800-533-2000 http://www.hormel.com/home.asp 7:00am4:00pmM-F Kraft FoodsLunchables 1-800-722-1421 http://www.kraftfoods.com/lunchables/ 10:00am6:00pmM-F Oscar MayerProcessed meats 1-800-222-2323 http://www.oscarmayer.com 10:00am6:00pmM-F PillsburyJenos, Totinos pizza, 1-800-767-4466 http://www.Pillsbury.com 9:00am7:00pmM-F Table 5: Dairy CompanyProducts Phone Number & URL Hotline Hours (ET) Days Cumberland Packing Corp.Butter Buds 1-800-231-1123 http://www.butterbuds.com 9:00am5:00pmM-F General MillsYoplait yogurts 1-800-967-5248 http://www.yoplaitusa.com/ 8:30am6:30pmM-F Kraft FoodsCultured cheese products 1-800-323-0768 http://www.kraftfoods.com 9:00am5:00pmM-F Land O Lakes, Inc. Land O Lakes dairy products 1-800-328-4155 http://www.landolakes.com/ 8:30am 12:00pmM-F Table 6: Eggs CompanyProductsPhone Number & URL Hotline Hours (ET)Days ConAgra Foods, Inc.Egg Beaters 1-800-932-7800 http://www.eggbeaters.com/ 9am7:30pmM-F

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Food Hotlines: Contact Information Page 5 February 2003 Table 7: Fruits and Vegetables CompanyProductsPhone Number & URL Hotline Hours (ET) Days Bland FarmsVidalia sweet onions 1-800-843-2542 http://www.Blandfarms.com 9:00am10:00pm MSat. Dole Food Company Dole fruits, vegetables, juices, frozen fruit bars, sorbet 1-800-232-8800 http://www.Dole.com 8:00am3:00pmM-F Grandmas FruitcakesFruitc akes, confections, nuts 1-800-228-4030 http://www.kremaproducts.com/ 8:00am5:00pm M-F Harry and DavidFruits, candies, gift baskets 1-800-345-5655 (Customer Service) 1-800-547-3033(Orders) (24hrs) http://www.harryanddavid.com/ 6:00am6:00pmM-F Brooks Tropicals, Inc.Tropical fruits, vegetables 1-800-327-4833 http://www.brookstropicals.com 9:00am6:00pmM-F Green Giant (Pillsbury)Green Giant, Le Sueur 1-800-999-9996 http://www.greengiant.com 8:00am6:00pmM-F Sunkist Growers, Inc.Juic es and fruits except limes http://www.sunkist.com 8:30am5:00pmM-F Table 8: Grain Products CompanyProductsPhone Number & URL Hotline Hours (ET)Days Chieftain Wild Rice Co.Wild rice.blends, grains, pastas 1-800-262-6368 http://www.chieftainwildrice.com/ 8:00am -5:00pmM-F General Mills, IncBetty Crocker 1-800-328-6787 http://www.bettycrocker.com 9:30am6:30pmM-F General Mills, Inc General Mills cereals, Gold Medal flour, Bisquick 1-800-328-11144 http://www.generalmills.com/ 8:30am6:30pmM-F New Frontier Foods, LLCFruit & Vegetable tablets 1-949-718-2022 http://www.newfrontierfoods.com 24hrs7days

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Food Hotlines: Contact Information Page 6 February 2003 Table 9: Meat and Poultry CompanyProductsPhone Number & URL Hotline Hours (ET)Days Best Kosher Foods Bests Kosher, Oscherwitz, Shofar, and Sinai Kosher meats 1-773-650-5900 http://www.bests-kosher.com/ main.html 8:00am5:00pmM-F Bob Evans Farm, Inc.Sausage1-800-272-PORK 8:00am5:00pmM-F Eckrich Meats, including smoked sausage and processed meats. 1-800-324-74249:30am5:30pmM-F Empire KosherKosher poultry1-800-EMPIRE48am-4pmM-F Heavenly HamHams and turkeys 1-800-845-4267 http://www.heavenlyham.com 10:00am5:00pmM-F Hillshire Farm and Kahns Hillshire Farm and Kahns meats. 1-800-543-4465 http://www.hillshirefarm.com 7:30am5:00pmM-F KrogerMeat preparation tips. 1-800-632-69009:00am5:30pmM-F Omaha Steaks InternationalBeef, lamb, fish, and poultry 1-800-228-9872 http://www.omahasteaks.com 10am-10pm 10am-7pm Noon-7pm M-F Sat. Sun. Pork Information BureauPork products1-800-937-PORK24hrs7days USDA Meat and Poultry Hotline Questions relating to foodborne illness and reading food labels. 1-800-535-4555 http://www.usda.gov 10am-4pmM-F

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Food Hotlines: Contact Information Page 7 February 2003 Table 10: Miscellaneous CompanyProducts Phone Number & URL Hotline Hours (ET)Days Alberto-Culver Mrs. Dash, Molly McButter, Papa Dash1-800-622-DASH 9:00am-5:00pm M-F American Home FoodsPam cooking spray1-800-PAM-4YOU 9:00am-5:00pm M-F Arm & Hammer Carpet deodorizer, cat litter, toothpaste, baking soda 1-800-524-1328 http://www.Armhammer.com 9:00am-5:00pmM-F S.C. Johnson & Son, Inc. Cleaners, Saran and Ziploc storage products 1-800-428-4795 http://chj.scjbrands.com/ 8:30am-4:30pmM-F Nabisco Fleischmanns Yeast Bakers Hotline 1-800-777-4959 http://www.Breadworld.com 10am-8pmM-F FreidasBath products 1-800-421-9477 http://www.freida.com 11:00am8:00pmM-F Hersheys Foods Corp. Pudding, Hersheys hot fudge topping, Reeses products 1-800-468-1714 http://www.hersheys.com 9:00am -4:00pmM-F McCormick & Co. Spices 1-800-632-5847 http://www.McCormick.com 9:30am -5:30pmM-F NutraSweet Co.NutraSweet http://www.nutrasweet.com/inf ocenter/index.asp 24hrs7days Merisant/Equal Equal http://www.equal.com 8am-5pm (central time)M-F Procter & GamblePringles 1-800-543-7276 http://www.pg.com 9:00am-6:00pmM-F J.M. Smuckers Crisco, Jif, Smuckers jams, jellies, and preserves http://www.smuckers.com/fc/ brands/default.asp? 24hrs7days Cumberland Packing Corp.SweetN Low 1-800-221-1763 http://www.sweetnlow.com 9:00am-5:00pmM-F Stadt Corp.Sweet One sweetener 1-800-544-8610 http://www.sweetone.com 9:00am-5:30pmM-F Virginia DareFood flavoring (e xtracts)1-800-847-45009:30am-4:30pmM-F

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Food Hotlines: Contact Information Page 8 February 2003 Table 11. Nuts CompanyPhone Number & URL Hotline Hours (ET)Days Dole Food Co., Inc 1-800-232-8800 http://www.Dole.com 11:00am-8:30pmM-F Fiesta Nut Candy Corp. 1-800-645-3296 http://www.fiestanut.com 8:00am-6:00pmM-F Table 12: Preserving/Canning CompanyProducts Phone Number & URL Hotline Hours (ET)Days Kraft/ General Foods Caro, Slimset, Sure Jell and Sure Jell light, & Ever Fresh 1-800-431-1001 http://www.kraftfoods.com 9:00am-4:00pmM-F Alltrista Ball, Kerr lids, jars, pectin 1-800-428-8150 www.homecanning.com 7:30am-4:30pmM-F Dacus Food GroupHome canning products1-800-647-81709:00am-8:00pmM-F Table 13: Seafood CompanyPhone Number Hotline Hours (ET)Days Gortons Fish1-800-222-66468:00am-5:30pmM-F Kroger Foods1-800-632-69009:00am-5:30pmM-F Louis Kemp 1-800-422-1421 1-800-522-1421 (recipes only) 9:00am-6:00pm M-F Legal Seafood1-800-EAT-FISH9:00am-5:00pmM-F Table 14: Seasonal CompanyPhone Number Hotline Hours (ET)Days Butterball Turkey Talk-Line 1-800-288-8372(English and Spanish) 1-800-782-9605(Hearing Impaired) http://www.conagrafoods.com/br ands/index.jsp?lpnc=ok&null November December7days Land O Lakes, Inc. 1-800-328-4155 http://www.landolakes.com/ 10am-4:30pm 9:00am-4:30pm M T-F Reynolds Turkey Information Line1-800-745-400024hrs7days

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Food Hotlines: Contact Information Page 9 February 2003 Table 15: Other Hotlines CompanyPhone Number Hotline Hours (ET)Days American Association of Family and Cons umer Sciences1-800424-80809:00am-5:30pmM-F American Dietetic Associat ion1-800-877-16009:00am-4:30pmM-F American Institute for C ancer Research1-800-843-8114 9:00am-10pm 9:00am-5:00pm M-Th F Cancer Information Service(a program of the Nati onal Cancer Institute)1-800-422-62379:00am-4:30pmM-F Consumer Product Safety Commission1-800-638-277224hrs7days Pesticide Information Center at Oregon State University1-800-858-PEST9:30am-7:30pmM-FDisclaimer: Between consolidations with in the foodrelated and household appliances industries,, the centralization of brand We b sites, and the disappearance of some famous brand names, this list wa s as current as possible as of February 1, 2003.