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You Have Become a Liaison Librarian, Now What? Getting In and Going Forward- Poster (pdf)
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Permanent Link: http://ufdc.ufl.edu/IR00000597/00001
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Title: You Have Become a Liaison Librarian, Now What? Getting In and Going Forward- Poster (pdf)
Physical Description: Poster
Creator: Butson, LC
Auten, B
Lyon, JA
Ferree, N
Bushhousen, E
Jesano, R
Garcia-Milian, R
Norton, HF
Tennant, MR
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Abstract: Objective: The liaison librarian role implies that you know your group, provide services they need, and bring their concerns back to the library. How do you become a member of their team? The purpose of this study is to identify keys for success and useful tactics to become integrated with the group being served. Methods: Integrating a liaison librarian into a target department or program can be a significant challenge and each situation is unique and dependent on the personality of the liaison and the ethos of the group. There are as many ways to become a valued participant as there are groups to join. In 2009-10, the University of Florida Health Science Center Libraries’ liaison program reorganized our liaisons, shifting alignments and incorporating five new liaison librarians to assure that all departments and colleges were fully supported. Drawing on our experience and a survey of the literature, we have identified strategies used to integrate these new liaisons. This poster will report the results of our experience and describe useful strategies for librarians who are new liaisons or changing liaison responsibilities to a new group. Results and Conclusions: Liaison librarians from the UF Health Science Center Libraries met to review the challenges and successes in developing relationships with their departments and groups. Examples of successes were enumerated. A myriad of strategies and attributes were identified. No one strategy works with all groups. What works with one group may not work with another. Availability, confidence, flexibility and tenacity are attributes of the successful liaisons. Communication, a passion for their discipline, liaison’s subject knowledge and searching expertise and incorporating multiple strategies to confront the challenges encountered are skills that can be used to enhance liaison relationships.
Acquisition: Collected for University of Florida's Institutional Repository by the UFIR Self-Submittal tool. Submitted by Rolando Milian.
Publication Status: Unpublished
General Note: Presented at the Medical Library Association Annual Conference, Minneapolis, MN, 17 May 2011
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Source Institution: University of Florida Institutional Repository
Holding Location: University of Florida
Rights Management: All rights reserved by the submitter.
System ID: IR00000597:00001

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Introduction Liaison librarians from the UF Health Science Center Libraries met to review their successes and challenges in developing relationships with their departments and groups Examples of successes were enumerated A myriad of strategies and attributes were identified. You Have Become a Liaison Librarian, Now W hat ? Getting In and Going F orward Authors: Linda C. Butson, MLn, MPH, AHIP, Consumer Health & Community Outreach Librarian; Beth Auten, MSLIS, AHIP, Liaison Librarian; Jennifer A. Lyon, MS, MLIS, AHIP, Clinical Research Librarian; Nita Ferree MALIS, AHIP, Liaison Librarian; Ellie Bushhousen, MSLIS, AHIP, Liaison Librarian; Rae Jesano MSLS, AHIP, Liaison Librarian; Rolando GarciaMilian MSLIS, Biomedical Science Librarian; Hannah F. Norton, MLS. AHIP, Liaison Librarian, Michele R. Tennant, PhD, MLIS, AHIP, Assistant Director, Biomedical and Health Information Services and Bioinformatics Librarian, UF Genetics Institute; Health Science Center Libraries, University of Florida, Gainesville, FL The Process of Getting In: Results and Conclusions: It was determined that no one strategy works with all groups What works with one group may not work with another Availability, confidence, flexibility and tenacity are attributes of the successful liaisons Communication, a passion for the discipline, subject knowledge, searching expertise, and incorporating multiple strategies to confront the challenges encountered are skills to enhance liaison relationships. The Rewards: The Challenges: UF Health Science Center Library Biomedical and Health Information Services Department Introduction An introductory letter Introduce yourself in person Have a 3 minute elevator speech Mass departmental email Make appointments with targeted individuals go in twos if needed Identify Key Players, Services, Culture and Workflow Identify faculty, administrative assistants, researchers, IT staff (depends on the department) Network : -Who can they introduce you to? Cultivate advocates and champions When people are pleased with what youve done, ask them to tell others Learn about the academic environment and stresses Have a Presence; Be Available Timing is key Expand your clock (work earlier or later) Attend faculty and department meetings Develop and exhibit a passion for the subject and learn their language Get on departmental communication lists Attend their events and annual conferences Consider exhibiting at their professional events Get on committees and contribute Make Strides and Become a Peer Help them when and where they need it. Be willing to step out of your comfort zone. Become an integral part of a project. Impact of accreditation support Nursing writing support group / genetics seminar series. Systematic reviews Co authorship of articles Qualities, Skills and Underlying Structure: Take Action Tell them about new services and new ways you can serve them (i.e., VIVO, Open Access, Institutional Repositories) Provide Integrated bibliographic Instruction, EndNote help, house calls, one-on -one instruction and consultations Be Persistent Some departments will be hard nuts to crack Combat the old perceptions of librarians Use activities as tickets to promote yourself and services Learn when and how to gracefully say No Going Forward Skills and tactics vary based upon size, specialization vs. broad diverse departments. Relationships are key. Eliminate geography Travel to them to establish and maintain connections. You will be a victim of your own success. Do a great job and they will ask for more! Communicate Cold Calling Status counts. Promote that you are professional as well Support For and From Colleagues Learn from colleagues and share experiences. UF has two types of library liaisons: Subject liaisons are responsible for departments, colleges and disciplines Functional liaisons are responsible for clinical research, consumer health, bioinformatics, and distance education Functional liaisons also have subject liaison responsibility. This allows for greater collaboration, and increased service to clients. Prepare for Liaison Turnover Involve departments in the selection process. Solicit recommendations and have departmental faculty serve on search committees.


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