Title: Marston Science Library Building Planning Report
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Permanent Link: http://ufdc.ufl.edu/IR00000285/00001
 Material Information
Title: Marston Science Library Building Planning Report
Physical Description: Archival
Creator: Cataldo, Tara
 Record Information
Bibliographic ID: IR00000285
Volume ID: VID00001
Source Institution: University of Florida
Holding Location: University of Florida Institutional Repository
Rights Management: All rights reserved by the source institution and holding location.

Full Text
Marston Science Library
Building Planning Report
Submitted by:
Tara Cataldo, Chair
Demise Bennett
Carrie Newsom
Jan Swanbecl<


Table of Contents
PAGE
Bacl Part 1: Sliort Term Plan 4
First Floor 4
Second Floor 4
Third Floor 5
Fourth Floor 5
Firth Floor 5
Whole Building 5
Part 2: Long Term Plan 6
First Floor 6
Second Floor 7
Third Floor 8
Whole Building 9
Future Research 9
Bibliography 1 1
Appendices 13
A. Second floor short term layout 1 3
B. Second floor long term layout 1 4
C. Goals chart 1 5
D. Staff Interviews 1 9
12/14/06
2


Background
The University of Florida (UP) IVIarston Science Library (IVISL) houses the
collections for the sciences, agriculture and engineering, as well as the
Government Documents and IVIap & Imagery collections. The building
opened in 1 987 and is now reaching its 20-year milestone. Over the
years, the library has temporarily housed other library services and staff,
most recently the Library West Access Services staff and services during
that library's closure and renovation. The time has come to renovate and
update the MSL so it and the staff within may better serve the scientific
community of the University of Florida.

Methods

The MSL Building Planning Committee utilized a variety of methods to
assess the current and future needs for the MSL. The literature was
consulted and the committee made virtual site visits to recently renovated
academic libraries (see bibliography) and also visited the local Santa Fe
Community College Lawrence W. Tyree Library which was built in the last
five years. The committee met several times with the library staff,
including separate working unit interviews (see Appendix D). Additionally,
the focus group data from the Library West Info Commons Report
(http://www.uflib.ufl.edu/hss/infocommons/concept.html) contains
feedback from UP users that is relevant and valid to MSL.

Report Format

In the progress of this investigation, it became clear that the planning
could be divided into 2 stages. One stage would encompass changes to
create more desirable user spaces and meet immediate needs. This
"short term" plan could mainly be accomplished with current library
resources and staff. A few areas that require attention would need
additional funding before the long term renovation is begun. The "long
term" plan will require a substantial investment and architectural design
to create more desirable user spaces, balance the needs of collections
and learning spaces, and create more effective staff work areas. A chart
combining the goals of both plans can be found in Appendix C. The
committee recommends that the 2 plans be approved separately in the
hope that work can begin promptly on the short term goals.
12/14/06
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Part 1: Short Term Plan
First Floor

Conference Room LI 07
Make instructor podium more functional by mounting projection
controls, storing lesser user equipment, etc. move to make front
space more open
Dismantle computer tables and move to second floor
Return all conference tables to room and organize in seminar style
Staff Lounge
Pix leak in ceiling
Add garbage disposal to kitchen sink
Repaint, especially bathroom
Main area
It is necessary, regardless of cost, to fix the compact shelving on
this floor.

Second Floor

Entryway
Have facilities remove partition and overhead signs to open up area
Add brighter lighting
Add new lettering to front doors welcoming patrons to the Marston
Science Library
Main floor (see Appendix A)
Move weeded reference collection to shelves south of the reference
desk
Move New Books area to outer reference shelves until wooden, 4-
foot shelves can be found/purchased. Then move to a more
prominent location.
Remove excess shelving to storage
Convert east and south alcoves to friendly study areas, moving
tables to make better use of electrical outlets.
Move all science microforms, including Landmarks of Science, near
reader/printers
Remove tall computer desks in front of Reference Desk and replace
with computer desks from LI 07
Loading Dock/Mail Room
Move copier, shredder and paper cutter to L21 5
Remove all furniture except one table, one desk and one chair
Move both mailboxes against east wall
Bring in more recycling bins
Clean out and reorganize storage area (request Xerox to do the
same)
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Short
4


Create an inexpensive, secure storage area with fencing and
padlock for incoming shipments
Office suite L215
Create collections processing area and general processing area on
south side of room by rearranging workstation and removing
partitions. Collections area will need a staff PC and desensitizer
installed. General area will include copier, shredder, and paper
cutter from mail room and scanner from L208.
Create fob access to suite for security. Adding to only 1 of the 2
doors would be adequate. The other door would require key access
at all times.
Add a phone line to ILL's station on north side of room

Third Floor

Identify as group study floor
Move tables to make safer use of electrical outlets
Move graduate study carrels to fifth floor

Fourth Floor

Identify as quiet study floor
Move tables to make safer use of electrical outlets
Move graduate study carrels to fifth floor

Fifth Floor

Identify as graduate study/silent study floor
Move regular study carrels to second, third and fourth floors

Whole Building

Create an "Art in the Library" program with the College of Pine Arts. An
example would be this program from Princeton University,
http://www.princeton.edu/artofscience/qallery2006/ .
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Short
5


Part 2: Long Term Plan
Interviews with staff (Appendix D) did not indicate any dissatisfaction
with the location of current staff areas. Minor changes and upgrades are
noted on each floor. The Circulation staff area requires the greatest
changes to accommodate current workflow and to correct flaws inherent
since the building opened, but the specific redesign depends on whether
a new service area is placed in the current L206 or L207 space.

First Floor

The first floor currently serves a variety of functions and collections
including the Government Documents Department, Map & Imagery
Library, staff lounge, seminar classroom/conference room, older science
periodicals and print indexes. Conversations with staff reveal a desire to
revision the services and materials available on this floor. Staff suggested
removing all science materials from the floor leaving the entire space for
an integrated Documents and Maps area. A secure area for a GIS/Remote
sensing lab and the most valuable maps is desirable. This will enable
Documents and Maps to create a single information service point
allowing for better staffing efficiencies and more reference hours.

Conference Room LI 07
As the largest room in MSL it is important for LI 07 to be a flexible space.
Recommendations center on redesigning the space for maximum
flexibility.
Convert into a conference/seminar/laptop classroom by adding
flexible furnishing that can be moved around for various space
needs
Add a smartboard
Replace blackboards with whiteboards
Install new lighting and carpet, and repaint
Install a wall mounted LCD unit
Replace vertical blinds with fabric shades
Main area
Create a single information desk for Maps and Documents
Create a consultation office/space near the information desk
Design a new securable area for selected maps and specialized
computer equipment
Create a securable GIS/Remote Sensing lab
Discard Federal Documents as they are digitized (if permitted by
Government Printing Office)
Redesign Documents and Maps processing areas for better
workflow
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Long
6


Send all print Science Periodicals with online equivalents to
Auxiliary Library Facility (ALP) move remaining volumes to third
floor.
Transfer low use print indexes to ALP
Staff Lounge
Purchase new furniture
Add shower facility
Remodel bathroom

Second Floor

The second floor is the hub of the MSL. All user traffic enters and exits
from this floor and both circulation and reference services are located
here. This floor is also where the majority of staff offices and workspaces
are located. Recommendations for this floor center on the idea of
creating one combined service point to accommodate user expectations
of one stop shopping. The service center could expand out from either
the L206 (computer support) or L207 (circulation) areas, as illustrated
conceptually in Appendix B. The service points, beginning nearest the
door, are: Welcome/ADA (desk height); Circulation (counter height);
Reference (desk height); Consultation (desk height); and Small Group
Instruction Theatre. Clustering the service points will provide visibility
for patrons and will give staff excellent flexibility for providing service
whether few or several staff are scheduled. In addition, staff workspaces
should be redesigned to accommodate the larger number of staff
members, compared to the number anticipated in 1 987, working in these
areas. The space should remain as open as possible and make use of
natural light.

Entryway
Create new front doors coming straight in from north side
Have mall-like directory
Main area
Create one, large service area that is visible as soon as patrons
walk in. Circulation staff would be closest to the front doors and
Reference staff slightly removed.
Create consultation office/space near service desk with some level
of privacy/soundproofing so Circulation and Reference staff may
work with a patron in an area removed from the bustle of the main
service areas.
Create small group instruction theatre with computer, projector,
and seating for 3-6.
Create new staff offices for circulation
Create enclosed offices for computer support staff
Relocate exterior book drop to lead directly to Circulation staff area
12/14/06
7


Purchase and implement self-service check-out system
Add new intercom system that reaches patrons and can also be
used to contact staff
Enclose open ceiling for |_ong roofing
Purchase new security ge i voice alarm
Add scanning stations
Purchase furnishings that spread out some computers to make a
group study computing area. Be sure to reflect the current trend of
the times. By the time construction takes place, it may be more
prudent to set up group study areas centered around laptop(s)
connections.
Loading Dock/Mail Room
Reconstruct area and relocate access from within building by
placing an entryway on the North side
Replace crate elevator with proper staff elevator
Create security "cage" for incoming shipments
Purchase and install outside video security linked to main office
Create wider access for semis
Create one or two staff parking spots
Office suite L215
Create a new secure office space for ILL and their equipment
Purchase scanner/copier/fax/Ariel all-in-one machine
Computer Support
Revamp L206 with better network jack locations, more storage and
secure storage and workstations for assistants.
Administration
Build appropriate office space for current administrative setup
Install storage areas for equipment and supplies

Third Floor

The third floor of MSL currently houses periodicals published after 1 990.
A major goal of the renovation is to house all journals not offered online
on this floor. The serials office will remain on this floor to maintain their
close proximity to the journal collection, however, current space
limitations should be rectified by expanding the office into a technical
services processing area.

Classroom L308
Add a smartboard
Update instructor podium and LCD system
Serials
Expand into a technical services area install counter-height work
area with cabinets along West wall
Make use of serials office space have L307 open into L306
12/14/06
Long
8


Update and remodel information desk adding an opening on the
East side
Main floor
Send all print periodicals with online equivalents to ALP and bring
up remaining periodicals from first floor

Whole Building

After 20 years of service, the MSL needs new paint, carpet, lighting and
furniture to update the building. To better serve student study behaviors,
study rooms that facilitate group study should be created. In addition,
more wiring should be added to support the number of students who use
a laptop computer while studying.

Add new paint, carpet, lighting and wiring
Add study rooms to several floors, including media rooms where
students can watch class DVDs/videos in groups. The study rooms
should be fronted by clear glass for visibility and security.
Purchase new furniture to support group
collaboration/communication, silent work, and
comfortable/relaxing areas
Add new, consistent signage
Add a staff storage room for extra furniture, seasonal items, etc.
Add video security system
Add workspace for recommended security personnel
Upgrade elevators
Create reshelving areas that are in the same spot on each floor with
worktable and room for carts
Add phone booths for private cell phone calls
Restrooms size, location and number are all adequate -
recommend updating hardware and adding hooks and shelves to
women's rooms

Further research

The committee recommends that focus groups be held after a minimum
of one year has passed since Library West's reopening. These focus
groups should include the student and faculty users of the Marston
Science Library to gauge their current needs. Additionally, focus groups
of Library West users to assess their views of the newer facility and users
of the new student HUB which will open in Spring 2007, would be very
beneficial. Because of the addition of a coffee shop to the new Library
West, the question was raised about an addition of one to Marston. The
committee does not recommend this. A coffee shop will soon be located
12/14/06
Long
9


in the new student HUB, only steps away from the building. However,
consideration should be given to creating food/drink friendly areas within
Marston.
12/14/06
Long
10


Bibliography
Bennett, Scott. 2006. The choice for learning. Journal of Academic Librarianship 32, (1):
3-13, doi:10.1016/j.acalib.2005.10.013 (accessed December 6, 2006).

Bruce, Bonnie-Rae. 2005. Changing rooms: Redesigning library space to incorporate
changing user behaviours. Paper presented at neXt 2005: ALIA National Library &
Information Technicians Conference, Sydney, Australia. http://e-
prints.alia.org.au/archive/00000068/01 /BruceChanqinqRooms.pdf (accessed
December 6, 2006).

Carlson, Scott. 2005. Thoughtful design keeps new libraries relevant: Not everything
students want and need is online. Chronicle of Higher Education 52, (6) (September
30, 2005): Bl, http://chronicle.com/weekly/v52/i06/06b001 01 .htm (accessed
December 6, 2006).

Duke, J. Darcy, Stephanie Hartman, and Angela Locknar. 2006. Reaching the engineering
and science communities: New technologies and approaches at MIT. Issues in
Science and Technology Librarianship (45) (Winter 2006), http://www.istl.orq/06-
winter/articlel .html (accessed December 6, 2006).

lUPUl University Library. Library as Space Place: Bibliography. Indianapolis, Available
from http://libraryasspace.ulib.iupui.edu/index.php?title=Biblioqraphy (accessed
December 6, 2006).

The Learning Group. 2004. Report on the renovation of the Thompson Library.
Columbus: Ohio State University Libraries, http://hdl.handle.net/181 1/208
(accessed December 6, 2006).

Northwestern University Library, Science and Engineering Library. Tech library: A model
for tomorrow. Available from
http://www.library.northwestern.edu/sel/renovation/main_toc.html (accessed December
11, 2006).

Searing, Sue, and Karia Stover Lucht. 2006. The library as place: The changing nature
and enduring appeal of library buildings and spaces, ill Current LIS Clips: A Current
Awareness Service for the Library and Information Community (September),
http://clips.lis.uiuc.edu/2006_09P2.html (accessed December 6, 2006).

University of Chicago, Joseph Regenstein Library. Regenstein reconfiguration project.
Chicago, Available from
http://www.lib.uchicaqo.edU/e/req/reconfiquration/home.html (accessed
December 1 1, 2006).

University of Florida, George A. Smathers Libraries. Building Requirements for Library
West Addition & Renovation. Available from
http://www.uflib.ufl.edu/pio/construction/lib_west_addn.pdf (accessed December
6, 2006).

University of Massachusetts Amherst Libraries. Learning commons assessment -
assessment and statistics. Available from
12/14/06
11


http://www.library.umass.edu/assessment/learninqcommons.html (accessed
December 6, 2006).

Xia, Jingfeng. 2005. Visualizing Occupancy of Library Study Space with CIS Maps. New
Library World, 106, (5/6): 219-233.
"Virtual" tours

Emory Libraries. InfoCommons home. Available from
http://web.library.emory.edu/infocommons/ (accessed December 1 1, 2006).

Ohio State University Libraries. Thompson Library Renovation. Columbus. Available from
http://library.osu.edu/sites/renovation/index.php (accessed December 6, 2006).
Equipment

The cell zone A phone booth for the mobile world. Available from
http://www.salemiindustries.com/ (accessed December 6, 2006).
12/14/06
12


APPENDIX A: Second Floor Short Term Layout
r J ,-.*-


APPENDIX B: Second Floor Long Term Layout
Long-Term Plan Service areas
Service areas ciumped around either 206 or 207
not pictured here:
put) HJ computer C ilStH'F.
cr.-fcrtabie reading areas
gfoop sliKly areas
U'ojp study rooms
repositioned secunty gates
reposriKjneC t)oo drop
ropoSilorveO front doors
eoijs I uc'ijo doc tortrom mailroofr


APPENDIX C: Goals Chart
Floor Area ^^^| Hfhort Term ($-some fundinq required) ^H L^nq Term^^^^^^^^^^^^^^^^^^^^^^P
1st L107 Dismantle computer tables, move to 2"' floor Make usable as laptop classroom
Move in conference tables Add a smartboard
$ New instructor podium Replace blackboards with whiteboards
New lighting/paint/carpet
Add flexible conference furniture to change space for various needs
Wall-mounted LCD controls
Replace blinds with fabric shades
Main area $ Fix compact shelving Merge Docs/Maps reference desk
Design a new securable area for deserving maps and specialized computer equipment
Consultation office/space
Discard Fed Docs as they get digitized
(5IS/Remote Sensing lab (***securable)
Large scale scanner
Redesign Maps and Docs processing area(s)
Send all print Sci,Pers with online equivalents to ALF; move remaining vols to 3'''' floor.
Transfer low use indexes to storage
Staff Lounge $ Fix leak in ceiling New furniture in staff lounge
$ Add garbage disposal to staff ounge sink Shower in staff lounge
$ Repaint especially bathroom Clean up staff lounge bathroom
pnd Entry $ Revamp entry: New lighting New entry doors coming straight in from North side


Remove partition "Welcome to the Marston Science Library" on front doors
Mall-like directory
Main area Condense reference shelving Large, one-point service desk as soon as walk in door
Move reference collection south of Ref desk New staff offices
Convert east and south alcoves to cozy study area/ move tables near outlets Consultation office near service desk
Move microforms (including Landmarks of Science) near reader-printers Self-service checkout
Replace stand-up computer tables with ones from 107 Add study rooms
Move "New Books" to outer reference shelves until new books shelves can he found/purchased Group instruction theatre
Theatre ropes near compact shelving Spread out a few computers for group work
Intercom system for summoning colleagues (if preferable to IM)
Enclose atrium for sound-proofing
New security gates with voice alarm
Add scanning stations

Loading Dock/Mail Room Move copier, shredder, paper cutter to L215 Reconstruct loading dock / mail room create better access from within building
Remove all furniture but one table, one desk and one chair Replace crate elevator with proper elevator for staff use only
Move both mailboxes against east wall Security "cage"
12/14/06
16


Bring in recycling bins Video security with buzzer in main office
Reorganize storage area Wider access for semis and one staff parking space
$ Create secure storage area with fence/padlock
L215 Create collections processing area and general processing areas on south side of room; hook up computer and scanner Secure office for ILL
$ Create secure access to room, preferably via fob Scanner/copier/fax/ariel machine
Add phone line to ILL station
Move in copier, shredder, paper cutter from Mailroom
Computer support Revamp area with better network jack locations, more storage and secure storage, workstations for student assistants
Individual offices for full-time staff
Administration Larger area w/ storage for supplies and office equipment
3^' L308 Smart board
Update instructor podium and LCD projector system
Serials Send all print Sci,Pers with online equivalents to ALF; add in old print-only vols from 1st floor.
Expand into a Technical Services area with space for processing
Remodel information desk
All Give each floor a purpose/zone (quiet/group) and move/add appropriate furniture also Add study rooms
12/14/06
17


move tables nearer electrical outlets
$ Make fully wireless New furniture to support both group and silent work
Move maps' circulatable books into circulating collections New signage
"Art in the Library" program New carpet/paint/lighting/electricity
Add staff storage room (for furniture, holiday decorations, etc.)
Security system/ personnel
Upgrade elevators
Reshelving areas in same place on each floor with room for carfs and worktable
Media study rooms where groups can watch videos/dvds for classes
Phone Booths for private cell phone calls
12/14/06
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APPENDIX D: Staff Interviews
MSL Building Renovation
Staff Areas Questionnaire

Unit: Circulation

Interviewee names: Christine, Joe, Brad, Marijka, Vanessa, Alex, Johnny

Describe the function of your work group.

Responsible for:
Check-out and check-in
In person and telephone questions
Course reserves
Graduate carrels
Recalls, holds, traces
Printing and copiers
After hours/weekend reference

In terms of workspace what is the largest challenge for your work group?

Not enough workspace
Bad workflow 2 doors to get from bookdrop discharge desk not appropriately
situtated
Security can't see people going in and out
Can't see from ADA station
Desk not ergonomic
No good way for patrons to queue

Currently, what do you like best about your work space?

Vanessa likes her window
Marijka likes have her office near the circulation desk
Chairs (but could use footrests)
Height of circ desk nice to be eye level to patrons

How many people do you need space for?

9 full-timers
3 student assistants (at a time)

How many computer workstations are needed?

1 6 Total
4 at circ desk
1 for discharge
9 staff
1 for reports
1 spare/student use

How many/what type of work tables are needed?

One worktable for discharge


One specifically designed for check-in
Current shelving is adequate
Some shelving is used as tables/storage
Better space/storage needed in circ desk
Need better space for magnetizers
Wiring around desk is very bad

Would individuals work best in an open area, partitioned area or with individual
offices?

Officers and/or partitions
2 to 3 offices should be near desk

What areas of the library is it best for you to be close to (mail room? service desk?
book drop?)?

Entrance need direct line of vision

Do you need space/workstations for student assistants?

Yes

Do you think your workspace and/or functions can be merged with another area in
MSL or Smathers Libraries.

Merge into one service desk with reference

Other comments:

New security system badly needed and one that patrons can tell is working
Upgrade gates to one with voice alarm (like West's?)
Self check-out and self check-in
Elevators that work
12/14/06
20


MSL Building Renovation
Staff Areas Questionnaire
Unit: Computer Support

Interviewee names: Denise, Laurie, Michael

Describe the function of your work group.

Receive, ship and store equipment
Build and test computers
Create CDs
Secure lockup and space for equipment
Secure location for Server
Storage for boxes, replacement parts, etc.
Maintain a low traffic / clean environment for open computers and parts

In terms of workspace what is the largest challenge for your work group?

Network jack locations are not convenient a 4-station router would help in the short
term.
Navigation to the loading dock for shipping, receiving and cleaning equipment is not
convenient. (Location near the loading dock is great; access around the corners is
problematic)
Insufficient cupboards or closed cabinets for storage everything on open shelves not
so secure this way and gets equipment dusty. Table surfaces must be used for storage,
reducing work space.

Currently, what do you like best about your work space?

Area is environmentally secure have control of temperature, dust, etc.
Low traffic area
Natural light from windows very helpful for seeing into computers
Good size area open space

How many people do you need space for?

3 full-timers and 1 student assistant

How many computer workstations are needed?

6 3 for full-time staff, 1 for student, 2 for special projects (testing, imaging,
DeepFreeze console).
Need lots of electrical outlets and dedicated circuits
Need a small (4-station) router to maximize productivity while minimizing needed ports

How many/what type of work tables are needed?

At least 6 long, regular height tables. Having electrical ports in them would be great.
Two large lockup cupboards/cabinets/closets.

Would individuals work best in an open area, partitioned area or with individual
offices?

3 individual offices with windows. Student can be in open space.
12/14/06
21


What areas of the library is it best for you to be close to (mail room? service desk?
book drop?)?

Close to loading dock/mail room. A secured "cage" in loading dock would be nice to
store computer shipments.
Close to main computer area with a view of the area preferred, if we maintain a discrete
cluster of public computers.
Carts/dolly made for moving computer equipment needed.

Do you need space/workstations for student assistants?

Yes, one.

Do you think your workspace and/or functions can be merged with another area in
MSL or Smathers Libraries.

No

Other comments:

Don't anticipate adding to the number of public computers. Focus on wireless and
software. If we handle less hardware, we should have enough space in the office to
accommodate new staff if needed.
12/14/06
22


MSL Building Renovation
Staff Areas Questionnaire

Unit: Gift Books

Interviewee names: Pam, Lee, Margeaux, Vernon, Christine

Describe the function of your work group.

Receive, process and ship gift items

In terms of workspace what is the largest challenge for your work group?

Appropriate place for viewing items

Currently, what do you like best about your work space?


How many people do you need space for?

One

How many computer workstations are needed?

One

How many/what type of work tables are needed?

One work table with PC and next to viewing shelves.

Would individuals work best in an open area, partitioned area or with individual
offices?


What areas of the library is it best for you to be close to (mail room? service desk?
book drop?)?


Do you need space/workstations for student assistants?

No

Do you think your workspace and/or functions can be merged with another area in
MSL or Smathers Libraries.

No

Other comments:

It would be nice to set up a work area in 21 5. We could have shelves to place the books
for viewing, a worktable and a PC for selectors to research particular items, rather than
having to bring them back to their offices.
12/14/06
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MSL Building Renovation
Staff Areas Questionnaire
Unit: ILL

Interviewee names: Michelle, Melissa

Describe the function of your work group.
* Pull requested items, scanning and copying

In terms of workspace what is the largest challenge for your work group?
* Sharing copier, though everyone is nice about it
* Having to use the copier for items that won't scan well.
* Having scanner and copier in different workrooms within the building.

Currently, what do you like best about your work space?
* Having mailroom, copier and scanning area all on same floor

How many people do you need space for?
2 one full-timer, one or 2 student assistants

How many computer workstations are needed?
* One
* Would be ideal to have scanner/copier/fax/ariel all-in-one machine
* Would like own phone

How many/what type of work tables are needed?
* Two one next to PC workstation one next to scanning station
* Need space for holding and maneuvering book trucks
* Space to store supplies

Would individuals work best in an open area, partitioned area or with individual
offices?
* A partitioned area or office that could be locked have paperwork that contains
personal information (patron IDs) and may be acquiring UPS machine soon.

What areas of the library is it best for you to be close to (mail room? service desk?
book drop?)?
* Any place where copying and scanning are together
* 2""^ floor is fine. 1" floor would be OK since most of scanned/copied items are there.
* Ready access to loading dock desirable.

Do you need space/workstations for student assistants?
* The one will do. Usually one student pages while the other scans/copies.

Do you think your workspace and/or functions can be merged with another area in
MSL or Smathers Libraries.
No

Other comments:

Need access to mail room, book trucks

Would be nice to have a staff elevator that is less intimidating than the freight elevator.
Patrons don't seem to like sharing elevators with book trucks.
12/14/06
24


ILL may soon handle their own UPS shipping/labeler. Then they might not have to ship
items from MSL back to West.

Would be nice to allow patrons to choose their pickup point for ILL books, but that
would require more ILL staff to handle processing and logistics. Probably not likely in
short term.
12/14/06
25


MSL Building Renovation
Staff Areas Questionnaire

Unit: Mail room

Interviewee names: Pat, Carol D., Lee, Marijka

Describe the function of your work group.

Mail delivery and storage
Photocopying
Recycling
Xerox paper storage
Papercutter, shredder
Staff mailboxes
Package delivery

In terms of workspace what is the largest challenge for your work group?

Security
Moving large items onto 2""^ floor
Access from within library need better placed door
Library van blocking dumpster

Currently, what do you like best about your work space?

Good size

How many people do you need space for?

None

How many computer workstations are needed?

Zero

How many/what type of work tables are needed?

Same amount of worktable space as now. A desk and chair for sorting, stapling, cutting,
etc.
New mailboxes, shelves and storage cabinets

Would individuals work best in an open area, partitioned area or with individual
offices?

N/A

What areas of the library is it best for you to be close to (mail room? service desk?
book drop?)?

Main office

Do you need space/workstations for student assistants?

No
12/14/06
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Do you think your workspace and/or functions can be merged with another area in
MSL or Smathers Libraries.

No (but would Docs like staff mailboxes in here?)

Other comments:

Reorganize space when Brian is gone
Leave space around "trouble board" nothing underneath it
Processing area near mailroom
Cage suggested by computer support could also be used for new books, etc.
Video security with buzzer to open door from office
Wider access for semis
Library staff parking spaces for evening staff
12/14/06
27


MSL Building Renovation
Staff Areas Questionnaire

Unit: New Books

Interviewee names: Pam, Lee, Margeaux, Vernon, Christine

Describe the function of your work group.

Receive, process and shelve new books

In terms of workspace what is the largest challenge for your work group?

Need more shelving (in processing area), and storage

Currently, what do you like best about your work space?


How many people do you need space for?

2 one full-timer, one student assistant

How many computer workstations are needed?

One
Also need desensitizer

How many/what type of work tables are needed?

A processing area with long, low counter room for desensitizer
Also need room to store boxes not supposed to recycle anymore

Would individuals work best in an open area, partitioned area or with individual
offices?

What areas of the library is it best for you to be close to (mail room? service desk?
book drop?)?

Do you need space/workstations for student assistants?

Yes, one

Do you think your workspace and/or functions can be merged with another area in
MSL or Smathers Libraries.

No

Other comments:

Will need new area for New Books display when Reference collection moves. Low
bookshelves with backs would be nice. Possibly place near new microfilm area or where
the Marston "shrine" is or in front of express computers. Need a very visible sign.

Having a technical processing area in the serials office, could serve serials, new books,
gift books and others.
12/14/06
28


MSL Building Renovation
Staff Areas Questionnaire

Unit: Stack Maintenance

Interviewee names: Christine, Debra, Katherine, Vernon

Describe the function of your work group.

Shelving
Sweeping
Shelf reading
Statistics keeping
Patron assistance
Barcoding project
Shifting

In terms of workspace what is the largest challenge for your work group?

Getting carts in doors
Laptop cords on floors
Reshelving areas people move tables in front of them
Making space for new books
Hate the new book carts

Currently, what do you like best about your work space?

Having students and Christine in same space again

How many people do you need space for?

Supervisor and 2 students at a time

How many computer workstations are needed?

3 need space for carts around 2 student stations

How many/what type of work tables are needed?

Space around each workstation and general worktable space (can share with others) for
projects like sorting microfilm, etc.

Would individuals work best in an open area, partitioned area or with individual
offices?

Office for supervisor partially partitioned space for students (space now works nicely)

What areas of the library is it best for you to be close to (mail room? service desk?
book drop?)?

Supervisor and students should be in same space. Should be on main floor as they need
to interact with many other staff members.

Do you need space/workstations for student assistants?
12/14/06
29


2 already mentioned
Do you think your workspace and/or functions can be merged with another area in
MSL or Smathers Libraries.

No

Other comments:

Better cart space on floors (problem with fire marshall on 3'"')
Worktable near each reshelving area
Staff elevator
Have reshelving areas in same spot on each floor for easier patron use
Reshelving area should be in least congested area of floors
RED tags for electronic shelf reading
12/14/06
30


MSL Building Renovation
Staff Areas Questionnaire

Unit: Ag State Documents

Interviewee names: Pam, Lee, Margeaux, Vernon, Christine

Describe the function of your work group.

Receive, process and shelve ag state documents

In terms of workspace what is the largest challenge for your work group?

Currently, what do you like best about your work space?

How many people do you need space for?

One

How many computer workstations are needed?

One

How many/what type of work tables are needed?

A regular office desk is fine

Would individuals work best in an open area, partitioned area or with individual
offices?

What areas of the library is it best for you to be close to (mail room? service desk?
book drop?)?

Do you need space/workstations for student assistants?

No

Do you think your workspace and/or functions can be merged with another area in
MSL or Smathers Libraries.

No

Other comments:

There is very little coming in anymore and will probably decrease to nothing. The area
can be left as is though they are not in the catalog properly (if at all). If DLC ever
actually digitizes, then can reconsider the need for the collection. Need to check on land
grant university requirements. We are the only place that has complete collections.
Housing the duplicates back in 21 5 would be nice.
12/14/06
31


MSL Building Renovation
Staff Areas Questionnaire
Unit: MSL Administration

Interviewee names:
Carol, Pam, Pat

Describe the function of your work group.
* [house the administrative staff]
* serve as reception area for staff and patrons
* staff scheduling and communication functions
* place where other services (housekeeping, etc) report
* equipment center: fax, b/w printer, color printer, answering machines

In terms of workspace what is the largest challenge for your work group?
*since we have no real storage area left in MSL, the office is a dumping ground for lots
of stuff
* better setup desired for equipment (perhaps stacked in cabinet); more enclosed
shelving for supplies
* Chair and office manager shout around the wall
* Asst chair doesn't necessarily need to be in the same office but should be close

Currently, what do you like best about your work space?
* size and space of outer office
* size and location of office manager desk visibility to doorway
(glass in door could be larger; door could be easier to open)
* location on main floor

How many people do you need space for?
Might be nice to include Chair, Asst Chair, CM Bibliographer, and Office Manager (and
perhaps Docs Chair) or whatever people have administrative functions in the bidg. It
would be easier to find the available building authorities and get the phone answered
promptly.

How many computer workstations are needed? equipment?
* one computer per person
* b/w printer, color printer, fax, scanner OK to have multi-functioning equipment
* Intercom to loading dock should it be moved to a better-staffed area, i.e. Circ? Most
calls now are Recycling and Physical Plant and Wrong BIdg.
* Office Manager needs a lockable personal area. Many drawers/cabinets in the area
must be accessible to staff, so the manager has little personal space.

How many/what type of work tables are needed?
* inhabitants aren't crazy about current desks since they are not conducive to old-
fashioned writing. Carol would like her desk turned to face south.
* would be nice to have a table with 4 chairs in Chair's office.
* might be nice to have shared laptop for small-group work at table.
* need more drawers than file cabinets

Would individuals work best in an open area, partitioned area or with individual
offices?
* Chair, Asst Chair, and CM Bibliographer need individual office for handling personnel
issues.
* Office Manager is OK with open area.
12/14/06
32


What areas of the library is it best for you to be close to (mail room? service desk?
book drop?)?
* stay on main floor
* stay close to service desks
* stay easy for visitors to see/find

Do you need space/workstations for student assistants?
no, not for foreseeable future

Do you think your workspace and/or functions can be merged with another area in
MSL or Smathers Libraries.
Only if significant organizational change occurs

Other comments in Administrative area:

Other comments regarding various areas in MSL:
* space office space for interns
* consider clumping all staff in one area
* plan for all faculty in one cluster to increase communication, especially in staffing
emergencies
* don't subdivide to floors only for staff and floors only for service
* keep Serials staff near the collection to maintain productivity and commitment
* recommend reworking organization to have Asst Chair for Public Services and Asst
Chair for Science Bibliography reporting to Chair of MSL.
* never separate Science CM staff from Science PS staff
* bring back security cameras!
* consider moving State Docs to 1" floor
* table planned for outer 209 area nice to have shared laptop for wireless access
12/14/06
33


MSL Building Renovation
Staff Areas Questionnaire
Unit: Serials and Binding

Interviewee Names: Paula, Joe, Margeaux and Pam

Describe the function of your work group
Check in journals
Claiming
Binding
Book repairs
New book processing
Monograph binding
House gift collections and redirected collections
Barcode old serials
Base for Info Desk
Various projects assigned to students

In terms of workspace what is the largest challenge for your work group?
Crowded with carts
No storage space for boxes currently must use book shelves
Less shelving space had to take down row of shelves for Paula's new desk

Currently, what do you like best about your work space?
View windows are wonderful
Proximity to the serials collection
Open work space good for communication

How many people do you need space for?
3 full time staff and 3 students

How many computer workstations are needed?
6 total 3 for staff and 3 for students

How many/what type of work tables are needed?
Prefer counter-height surface all along west wall with cabinets underneath and seating
Would like cabinet for boxes
Note: all furniture in room came from elsewhere in the library

Would individuals work best in an open area, partitioned area or with individual
offices?
Prefer open space can converse and helps the work flow

What areas of the library is it best to be close to?

Need to be close to the collection; also close to the service elevator and thus, loading
dock. Current location meets these needs.

Mentioned that the designed serials librarians' office does not connect to the serial an
binding office.

Do you need space/workstations for student assistants?
Yes: 2 for serials, 1 for binding, approx 3 for staffing the info desk.
3 computers, plus counter-height work surface along west wall.
12/14/06


Can your workspace or functions be merged with other areas of the library?

S&B foresees expanded role as Collections Office, consolidating many current functions
into the work area:
* Processing State Documents
* Adding more cataloging functions; possibly take over some of cataloging liaison's
functions. Very helpful to have staff with expertise at processing records.
* labeling for monographs
* new book processing (recently included)
* monograph collection management/maintenance

Want to keep binding in-house for better control

Monitor electronic journals (human link checkers, as is done currently at HC) may need
more staff, but they would need more computers rather than book trucks or processing
tables
Merging some processing functions with Documents long range

Other

Tie all phones together including the one at the information desk all calls to Serials
and Binding currently go to Paula

Questioned the future of the Info Desk on the third floor
12/14/06
35


MSL Building Renovation
Staff Areas Questionnaire
Unit: Map & Imagery Library

Interviewee names: Carol, Jennifer, Ken

Describe the function of your work group.

Reference
Circulation
Receive, process, and shelve new maps and atlases
Receive, process, and shelve donations of maps and atlases
Cataloging
Collection management
Assistance with rare materials
Basic computer/ scanner/ printer instruction

In terms of workspace, what is the largest challenge for your work group?

-Need more maps cases to house maps being processed, or more personnel to process
materials faster.
-Work area is sufficient in terms of space, but needs to be re-arranged and backlog
cleared out from previous Map Librarian.

Currently, what do you like best about your work space?

-Staff are housed in one open area where can have open communication.
-Student workers work in same area and can ask/ receive help easily from staff.
-Staff are housed in close proximity to collection which facilitates workflow.
-Staff are housed in close proximity to patrons such that if the a staff person on the
reference desk does not know the answer to a question, or is trying to help several
patrons at once, help is easily called for.

How may people do you need space for?

-3 full time staff, 1 part time cataloger, up to 7 student assistants, and the Map
Librarian.

How many computer workstations are needed?

-4 for staff, 1 for Map Librarian

How many/ what type of work tables are needed.

-Current tables are sufficient. Any overflow can be easily accommodated by tables in the
public area.

Would individuals work best in an open area, partitioned area, or with individual offices?

-Open area, most definitely.

What areas of the library is it best for you to be close to (mail room? service desk? book
drop?
12/14/06
36


-The Map & Imagery Library Collection
-Documents Department

Do you need space/ workstations for student assistants?

-Current space is sufficient, and they use at least one workstation.

Do you think your workspace and/ or functions can be merged with another area in MSL
or Smathers Libraries?

Workspace No, we are at capacity and don't have the room.
Functions Some functions may be shared with Documents Department with the needs
of both departments being taken into consideration and open communication.

Other comments:

-Special collections such as the Map & Imagery Library may not always be utilized
intuitively by our patrons, though we try to structure the collection that way. Such is the
nature of a special collection. We owe it to our patrons to have staff on hand who know
the collection and can readily give assistance.
-Map Library materials have been carefully selected and gathered in one area for the
benefit of our patrons. It would make no sense to pare off portions of the collection and
disperse them throughout the library so our patrons have to visit several areas in the
library to fulfill their need. The Map Library is one-stop-shopping for map users. This
would also detrimentally affect our e-mail and phone reference services when staff have
to search for materials in other parts of the library rather than just walking across the
room.
12/14/06
37


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