&BWUDA Esso

Lago Oil & Transport Co., Ltd.
Aruba, Netherlands Antilles


-MW
w^' r^ i ii .-
[/^ S^^,y~citA


VOLUME 47 No. 1 JANUARY/FEBRUARY 1985



Lago launches grand



scale job search


assistance


To help emplo ees find suitable
emplo\ ment elsewhere, the
Company introduced the Job
Scan h Assistance Progi am,
v hereby employees are given
assistance in a variety of ways in
applying lor a job in line with
their qualifications
This piogiarn is spearheaded by
NM Ainold Galpeiin of Bello
Martin Galpcrin Associates of
Miami, Florlda. and consists of
sevcl al approaches:
* Lago is sponsoring a series of
emplo\ ment advertisements in
major European business journals
and news\papers. These ads
highlight the availability of Lago


program


employees in a wide variety of
skills for assignments in overseas
locations. Some of the papers these
ads are appearing in are, De
Volkskrant, The London Times
and the Algemene Dagblad
* We identified 600 companies in
20 countries, e.g., United States,
Canada, Holland, United
Kingdom, New Zealand, Saudi
Arabia, Australia, Nigeria,
Kuwait, Belgium, etc., that
employ people very much like
Lago employees. Letters, signed by
an Esso Inter-America executive,
were mailed to these companies
soliciting their interest in
employing Lago workers.


A group of employees attending one of the job search assistance sessions at the Esso Club.
Un grupo di empleado asistiendo na un de sesionnan di asiitencia cu buscamento di trabao
na Esso Club.


* Lago set up a comprehensive
reference library on prospective
employers for use by all employees.
Subscription to more than a dozen
newspapers from various countries
is part of the library. Newspapers
known to include employment ad
sections have been selected.
* Employees are being assisted in
the preparation of their resumes in
three ways:
- A special training program on
how to prepare resumes has been
conducted with assistance from
abroad.
- The Company identified and
selected individuals to help review
employees' resume drafts and
suggest improvements.
- Clerical assistance is provided
to all employees for typing
completed resume drafts and
reproducing needed copies.
* Lago encouraged companies to
send interviewing teams here to
talk to prospective employees.
* The Company also conducts
workshops in resume writing and
in development of skills for
successful communication in a job
interview situation. All employees
are eligible to attend.
While the Company realizes that
in spite of all these efforts, not
everyone will be able to find
suitable employment right away, it
takes satisfaction in having
provided its employees with the
tools and skills to find the job of
their choice. *






ARUBA ESSO NEWS


JANUARY/FEBRUARY 1985 1


Lago ta lanza program di gran


escala pa asistencia


cu buscamento di trabao


Conseho individual a wordo ofreci pa e
program di buscamento di trabao.
Ariba, Sr. Arnold Galperin di Bello
Martin Galperin Associates, Inc., ta
asistiendo Sr. Marks prepared su
resume.

One to one counseling was provided for
by the job search program. Above, Mr.
Arnold Galperin of Bello Martin
Galperin Associates, Inc., is assisting
Mr. Marks prepare his resume.










Pa yuda empleadonan di Lago
hafia un empleo adecud otro
caminda, Compania a introduce e
Program di Asistencia cu
Buscamento di Trabao, unda cu
asistencia ta word duna na
empleadonan na un variedad di
manera ora di aplica pa un trabao
di acuerdo cu nan
qualificacionnan.
E program ta wordo encabezA pa
Sr. Arnold Galperin di Bello
Martin Galperin Associates di
Miami, Florida, y ta consist di
various acercamiento:
* Lago ta patrocinA un series di
anuncio pa empleo den e
revistanan di negoshi y corantnan
mas important na Europa. E
anuncionan aki ta subrayA e
disponibilidad di empleadonan di
Lago den un variedad di
habilidadnan pa asignacion y
colocacion den extranhero. Algun
di e corantnan den cual e
anuncionan aki ta aparec6 ta. De
Volkskrant, The London Times y
Algemeen Dagblad.


Ar


* Nos a identificA 600 compania
na 20 pais, p.e. Estados Unidos.
Cinada, Hulanda, Nueva
Zelandia, Saudi Arabia, Australia,
Nigeria, Kuwait, Bl6gica, etc., cu
ta emplea hendenan hopi similar
na empleadonan di Lago.
Cartanan, firm pa un ehecutivo
di Esso Inter-America, a wordo
mandA pa e companianan aki
solicitando nan interest pa duna
empleo na trahadornan di Lago.
* Lago a establec6 un biblioteca
amplio di referencia ariba possible
dofionan di trabao pa uzo di tur
empleado. Subscripcion na mas cu
un dozijn di corant di diterente
pais ta parti di e biblioteca.
Corantnan di cual ta conoci cu
nan ta inclui seccionan cu anuncio
di empleo a wordo select.
* Empleadonan ta word asisti cu
preparation di nan resumennan na
tres manera:
- En program especial di
entrenamiento ariba con pa
prepare resumennan ta ser conduct
cu asistencia di alo.


- Compania a identifica N select
individuonan pa \ uda revisa
resumennan di empleadonan \
sugeri cambionan \alioso.
- Asistencia personal ta x\ordo
olreci na tur empleado pa
trabaonan di type resumennan y
reproduce copianan necesario
* Lago a encurasha companianan
pa manda equiponan pa entrevista
akinan pa papia cu possible
empleadonan.
* Compania tambe a conduct
"workshop" den scirbimento di
resume y desaroyo di
habilidadnan pa comunicacion
exitoso den un situation di
entrevista pa trabao. Tur
empleado tabata eligible pa asisti.

Mientras cu Compania ta realize
cu apesar di tur e esuerzonan aki.
no ta tur hende lo por haiia un
empleo adecua mesora, e ta
satislecho di por a \uda su
empleadonan cu c medionan y
habilidadnan pa busca e trabao di
nan gusto. *


p


6






ARUBA ESSO NEWS


good year for safety


In general, 1984, was a good year
for safety at Lago. In all but one
of our safety statistics, we show a
sometimes marked -
improvement over 1983. For
instance:

1983 1984
Total number of
on-the-job accidents: 53 39
Total number of
off-the-job injuries: 129 74
Traffic accidents: 31 16
Number of fires and
explosions: 9 3

Unfortunately, the total number of
on-the-job accidents did include
three disabling injuries and that is
three too manx. The principal
contlibutmg actor to all of these
ac( idents is still "human erior" -
mistakes made in judging a
situation or oversights cd ing
pI)lpali 01 or e\ccution of a ob.)
Mistakes can be avoided by being
more attentive and better trained.
'W while attentiveness is difficult to
manage. Ac did in( case our
Iiaining ctloi s spccilfiallN in the
field Io salt\ hazard identification.
About 170 persons attended the
special Du Pont SaletN Aiudit
training which was designed to
make people more a\waie of
potential hazards. The contractors
\\ king on Lago's premises also
cont lbuted to out safety record
impiovemcnt. The total number of
disabling injuries lor contractors
dropped from 32 in 1983 to 12 for
1984. A big achievement!


















U1


Mr. R.E. Naugle presenting


the 1984 safety results to a group of employees.


Sr. R.E. Naugle presentando e resultadonan di seguridad pa
empleado.


1984 na un grupo di


fl- B~~-
-. ~ts& #r*;


Lago has recently completed the installation offuel heating equipment so that WEB can
continue to receive its fuel oil without interruption once the refinery has ceased to operate.
When Lago supplied WEB with fuel oil directlyfrom the units, the oil was very hot when
it entered the pipeline andflowed easily. Importedproduct will cool in the storage tanks and
thus will not flow through the pipeline. The installation of heaters is to maintain the
product at an adequate temperature for transmission through the pipeline.
Lago recientemente a complete e instalacion di "fuel heating equipment", esta equipopa
keinta combustible pa asina WEB por sigi ricibi "fuel oil" sin interupcion una vez cu e
refineria stop di opera. Ora cu Lago tabata suministrdfuel oil na WEBdirectamentefor di
e unidadnan, e azeta tabata hopi cayente ora cu e tabata drenta den e tuberia,y tabatapasa
facilmente. Product imported lofria den e tankinan di almacenahey asina to nopasa den e
tuberia. E instalacion di e "heater" nan tapa manteni eproducto na un temperature adecud
pa trasnmission den e tuberia.


I
3







i


I






ARUBA ESSO NEWS JANUARY/FEBRUARY 1985 I


LAGO'S JOB SEARCH


ASSISTANCE PROGRAM:











Unique


in magnitude


and approach


a-


Mr. Ken Brook, one of the
during
Sr. Ken Brook, un di e intructorr
durante


Bello Martin Galperin Associates,
Inc. is essentially an employment
office which offers services to
companies who want to place
employees elsewhere. This
Company, based in Miami,
Florida, was contracted to plan,
conduct and steward a complete
Job Search Assistance Program for
Lago. Mr. Arnold Galperin,
President of that Company, relates
some of the background of this
program. "Our Company has been
working with Exxon Corporation
for about five years on corporate
placement. Normally this is done
on a one to one basis, as it is not
very common that a company
shuts down a whole operation. At
Lago, however, the program is of a
greater magnitude. First of all,
because of the number of people
involved, but also because
essentially all of the placement
opportunities are abroad. "Mr.
Galperin indicated that as far as
he knows, no other Company in
the world has ever undertaken a
program of such magnitude. "We


are putting a lot of effort into it to
make it a success," he continued.
Just one example of this effort is
the method his company used to
identify potential employers. "We
selected 600 companies which we
sent letters to, offering the services
ofLago's employees. To determine
these Companies, however, we
researched 50.000 international
companies. I can assure you that
was a major undertaking."
Another major effort was selecting
the volumes for a reference library.
Mr. Galperin said they researched
about 200 books to choose the best
ones. These can now be found in
Lago's Reference Library, a
valuable resource center.

Expectations
Mr. Galperin mentioned at least
two factors that can be used to the
employees' advantage in the job
search. First of all, Mr. Galperin
believes that Lago as a company is
really committed to the assistance
of its employees. Moreover, he
feels that the majority of the


employees are highly skilled
and/or experienced in a number of
related areas.
The amount and quality of
response we receive from the
international companies, however.
depend on the world economic
conditions and on the specific
needs of those companies for the
skills we have available here," said
Mr. Galperin.

A Personal Responsibility
A complete program on resume
writing/interviewing techniques,
workshops, and private
consultations was made available
to all employees. That, in addition
to all the other aspects of the Job
Search Assistance Program.
provide the employees with all the
right tools to look for a job.
Following the good advice received
from the program is an excellent
start, but only a start. The
responsibility remains with the
employee to seek and follow-up on
all job opportunities. 0


I






ARUBA ESSO NEWS


LJANUARY/FEBRUARY 1985


LAGO SU PROGRAM


DI ASISTENCIA


DI BUSCAMEINTO DI


TRABAO:


rc*.


each assistance program,
Building.
,ilItlenoia cu buscamnenlo di Irabao,
ut/lding.


Unico den


magnitude


y acercamiento


Bcllo Martin Galperin Associates,
Inc ta evencialmcnte un oficina di
empleo cu ta oficcc servicionan na
companianan cu kier coloca
empleadonan otro caminda. E
compania aki, cu base na Miami,
Florida, a word contratA pa
planca, conduct I dirigi un
complcto Programa di Asistencia
cu Buscamento di Trabao pa
Lago Sr. Arnold Galperin,
president d e compania ey, ta
relate algun information basico di
e program aki. "Nos compania ta
trahando cu Exxon Corporation
pa mas o menos cinco afia ariba
empleo corporativo. Normalmente
esaki ta wordo haci ariba un base
di un pa un, ya cu no ta hopi
comun cu un compania ta stop
henter un operation. Na Lago,
sinembargo, e program ta di un
magnitude much mas grand.
Prome cu tur cos, pa motibo di e
cantidad di hende envolvi, pero
tambe pasobra esencialmente tur e
oportunidadnan pa empleo ta na
pais extranhero. "Sr. Galperin a
indica cu asina lew cu e sA, ningun
otro compania na mundo a yega
di tuma na su encargo un
program di tal magnitude. "Nos ta


haciendo hopi esfuerzo pa hacit un
exito," ela continuA. Djies un
ehemplo di e esfuerzo ta e m6todo
cu su compania a uza pa identifici
possible dofionan di trabao. "Nos a
select 600 compania pa cual nos a
manda carta, ofreciendo e
servicionan di Lago su
empleadonan. Pa determine cual
lo ta e companianan, sinembargo,
nos a investigate 50.000 compania
international. Mi por sigurabo cu
esey tabata un encargo mayor."
Un otro mayor esfuerzo tabata pa
select e volumennan pa e
biblioteca. Sr. Galperin a bisa cu
nan a investigA como 200 buki pa
scohe e mihornan. Esakinan por
wordo hafid den e Biblioteca di
Referencia di Lago, un centro
valioso di recurso.

Espectativanan
Sr. Galperin a menciona por lo
menos dos factor cu por wordo uzai
na ventaha di empleadonan den
buscamento di trabao. Prome cu
tur cos, Sr. Galperin ta kere cu
Lago como un Compania ta
verdaderamente comprometi na e
asistencia pa su empleadonan.
Ademas e ta sinti cu e mayoria di


e empleadonan ta altamente hibil
y/of experience den un cantidad
di areanan relacioni.
"E cantidad y calidad di respuesta
cu nos a ricibi di e companianan
international, sinembargo, ta
depend di e condicionnan
econ6mico na mundo y di e
necesidadnan especilico di e
companianan ey pa e
habilidadnan cu nos tin disponibel
akinan," Sr. Galperin a bisa.

Un Responsabilidad Personal
Un program complete tocante
scirbimento di resume
/t6cnicanan pa entrevista,
workshop, y consultanan privA a
wordo ofreci na tur empleado.
Esey, fuera di tur e otro
aspectonan di e Programa di
Asistencia cu Buscamento di
Trabao, ta duna e empleadonan
tur e medionan corecto pa busca
un trabao. Siguiendo e bon
conseho ricibi di e program ta un
comienzo excelente, pero
solamente un comienzo. E
responsabilidad ta keda cerca e
empleado pa busca y "follow-up"
ariba tur oportunidad pa trabao. I


INNER






0 ARUBA ESSO NEWS


1984: un bon a pa seguridad


En general, 1984 tabata un bon
afia pa seguridad na Lago. Den
tur menos un di nos estadisticanan
di seguridad, nos ta mustra un
mehoramiento tin biaha
notable compared cu 1983. Por
ehemplo:


1983 1984


Cantidat total di
accidentenan na
trabou:
Cantidat total di
heridanan pafbr
di trabou:
Accidentenan di
trdfico:
Cantidat di candela
y explosionnan:


53 39


129 74

31 16

9 3


Desgraciadamente, e cantidat total
di accidentenan na trabou a inclui
tres herida incapacitante y esey ta
tres dimas. E factornan principal
cu a contribui na tur di e
incidentenan aki ainda ta
equivocacionnan causa pa "error
humano, cu a wordo haci den
huzgamento di e situation of
vigilancia durante preparation of
ehecucion di un trabou. Errornan
por wordo evitA dor di ta mAs
atento y mihor entrend. Mientras
cu atencion ta dificil pa maneha,
nos a aumentA nos esfuerzonan di
entrenamiento specificamente den
e area di identification di
peligernan pa seguridad.
Como 170 persona a asisti na e


entrenamiento special di Du Pont
pa revision di seguridad, cual
entrenamiento a wordo disefin pa
haci hendenan mas conciente di
possible peligernan pa seguridad. E
contratistanan trahando ariba
tereno di Lago tambe a contribui
na mehoramiento di nos record di
seguridad. E cantidat total di
heridanan incapacitante pa
contratistanan a baha di 32 na
1983 te 12 na 1984.
Un logro grand! e


SAFETY IS FOR WINNERS A selection of the 15 prizes drawn for the month of
December 1984, which passed without a single disabling injury.
SEGURIDAD TA PA GANADORNAN- Un selection di e 15 premionan cu a wordo
rifd pa e luna di December 1984, cual a pasa sin un solo herida incapacitante.


Il
'r ''
I'
a
3is~i


r.


d I


JANUARY/FEBRUARY 1985





JANUARY/FEBRUARY 1985


ress mhde
I **.modem


it has been called a worldwide
modern epidemic, the twentieth
century killer. It is unwanted and
n uninvited, but visits almost every
ome, probably yours also. Once it
arrives, you cannot avoid its
poisonous effects. That insidious
disease is called STRESS.

What is stress?
Stress is the state of a prolonged
emotional pressure or tension.
Your body and mind seem to be in
a constantly alert, excited state
with no relief in sight or no
understanding of how to cope with
it. It is this type of stress that can
easily hurt you ph\sicalls, for it
threatens the bod\'s normal
equilibrium You may feel a knot
in \oin stomach, splitting
headaches or constant exhaustion.
Stress leads to heart attacks, ulcers,
heicat ailnients. diabetes and
obesiti Reseatchers have reported
that stress contributes to at least
lens of millions of hospital cases
and ldaths each \ear.
Symptoms of stress
Yoo ma\ be sullering hfom stress
and not e\en recognize it as such.
Stiess i manifested in physical
altei nations As a consequence,
man\ people suflering from stress
ma\ be despeiatcly trying to deal
\ilhi the symptoms itself (e.g.
headache' instead of dealing with
the ieal cause. Therefore,
identil ing the symptoms is
important when \ou are trying to
cope with stress. The following are
some common symptoms to
excessive stress or tension: unusual
irritability, troubled sleep, altered
breathing, muscle stillness (not
attributable to healthy work or
exercise), uneasy or painful
stomach, excitableness. If the
symptoms you experience are not
due to your nourishment, physical
activity or the lack of them,
consider whether you are
becoming a victim of stress.

Causes of stress
Researches have widely studied
and identified life's most stressful


epidemic
problems and circumstances. .
Many of us in our present
situation are involved in at least
one of these:
- death: of a spouse or family
member
- marriage / divorce / separation How to cope with stress
/ marital reconciliation As stress is a deadly epidemic, it
- job loss / retirement / business would be worth finding a method
readjustments for coping with it. Perhaps the
- jail term most significant step to take is to
- pregnancy / family growth / attempt to discover what it is that
sex difficulties, is putting you under stress. Once


To ensure continued cooking gasfor A ruba's needs,.Lago'has recently installedfour storage
LPG drums and unloading lines at a cost of about $900'000. This project was completed
in a record time offour weeks, and on January 29, 1985, thefirst cargo ofpropanagas was
received on board the vessel "Sheldon Gas". With the added storage capacity, the, island's
LPG inventory has been increased to 45 days.
Pa sigurd e continuidad di gas di cushina pa Aruba su necesidadnan, Lago resientemente a
install cuatro drum pa almacenahe di LPGy lineanan di descarga na un costo di mas o
menos $900.000. E proyecto aki a wordo complete den un tempo record di cuatrosiman,y
dia 29 di Januari, 1985, e prome cargamento di gas propano a yega abordo di e
barco"Sheldon Gas". Cu e capacidadadicionaldialmacenahe, eislasu inventariodiLPG
a wordo aumentd te 45 dia.


ARUBA ESSO NEWS 7








ARUBA ESSO NEWS JANUARY/FEBRUARY 19&


you have that isolated in your
mind, your response to it will most
probably be less severe even if you
cannot avoid the cause of the
stress. Next, bring into practice the
following advice:
Adapt to the situation: If you
cannot get away from the cause of
stress (e.g. noise), try to adapt (e.g.
shut windows, use ear protectors).
This may not eliminate your stress,
but it will at least reduce it.
Talk it out!: Do not keep the
cause of your stress to yourself:
Discuss it with a friend. That in
itself is a relief. Besides, your friend
may help you see different aspects
of the problem or situation and
help you find a way out. The
problem may not be as
overwhelming as it seems.
Be active!: Stress causes fats and



Stress


sugars to accumulate in your
blood. Inactivity keeps you in a
stressful situation, but if you
participate in some physical
activity e.g. in the form of exercise,
this will counteract those stressful
effects and will restore your body's
balance.
Get tired to relax: A famous
doctor once commented: "For the
full enjoyment of leisure, you have
to be tired first, as for the full
enjoyment of food the best cook is
hunger." In other words, be active
and productive and then enjoy
some recreation to the fullest.
Sleep well: Sleep is necessary to
restore your body and mind.
Deficiency in sleep is a stress in
itself, so it is even worse when you
have to cope with other stresses on
top of that. Sleep enough to feel
fit! 0


e epidemic modern


Ela wordo yami un epidemia
modern rond mundo, e asesino de
siglo 20. E ta indeseable y no ta
invita, pero e ta bishiti casi cada
hogar, probablemente dibo tambe.
Una vez cu e yega, bo no por
eviti su efectonan venenoso. E
enfermedad traidor aki ta wordo
yama "STRESS".

Kiko ta stress?
Stress ta e estado di un presion of
tension emotional prolong. Bo
curpa y bo mente ta parse di ta
den un estado constantemente
alerto y exit sin alivio na bista of
sin comprension di con pa trata
cun6. Ta e tipo di stress aki por
facilmente haci dafio fisico na bo,
como cu e ta menasA e equilibrio
normal di e curpa. Bo por sinti un
kn6pi den bo stoma, dolor di
cabez pisA of debilitacion
constant. Stress ta conduct na
atakenan di curazon, ulcera,
malesanan di curazon, diabetes y
gordura. Investigadornan a reportA
cu stress ta contribui na por lo
menos algun diez million di
casonan di hospital y morto tur
aia.

Sintomanan di stress
Bo por ta sufriendo di stress y no


ta ni reconoc6 como tal. Stress ta
wordo manifesto den cambionan
fisico. Como consequencia, hopi
hende cu ta sufriendo di stress por
ta purbando desesperadamente di
trata cu e sintoma mes ( p.e. dolor
di cabez) en vez di trata cu e
causa real. Pesey, identification di
sintomanan ta important ora cu
bo ta purba na manehA e stress. E
siguientenan ta algun sintoma
comun di stress of tension excesivo:
irritabilidad poco usual, sofio
inquieto, respiracion alter,
muisculonan stijf (cu no por wordo
atribui na trabou saludable of
ehercicio), stoma inc6modo y
doloroso, excitabilidad. Si e
sintomanan cu bo ta experience
no ta a causa di bo nutricion,
actividad fisico of falta di esakinan,
considerA si bo ta birando un
victim di stress.

Causanan di stress
Investigadornan ampliamente a
studia y identifica e problemanan
y circumstancianan cu mas ta
causa tension den bida. Hopi di
nos den nos situation actual ta
envolvi den por lo menos un di
esakinan:
- morto: di un esposo/a of'
miembro di familiar


- matrimonio / divorcio /
separacion / reconciliation
matrimonial
- p&rdida di trabou / retire /
reahustamiento di negoshi
- un period den prison
- embarazo / crecemento di
familiar / dificultadnan sexual.

Con pa trata cu stress
Como cu stress ta un epidemia
mortal, lo ta vale-la-pena pa
purba hafia un m6todo pa trata
cun6. Por ta e paso mas
significativo pa tuma ta, pa trata
na descubri ta kiko ta pone abo
bou di stress. Una vez cu bo tin
esey separA den bo mente, bo
reaction ariba esaki muy
probablemente lo ta menos severe
hasta si bo no por evitA e causa di
stress. Siguientemente, pone den
prActica e siguiente consehonan:
Adapta na e situation: Si bo no
por evadi e causa di stress ( p.e.
sonido desagradable), purba di
adapt (p.e. sera bentana, uza
protectornan pa orca). Por ta esaki
no ta elimina bo stress, pero por lo
menos e lo reduce.
Papia tocante dje!: No tene c
causa di stress pa bo mes. Discuti6
cu un amigo. Esey ariba su mes ta
un alivio. Ademas, bo amigo por
yudabo mira diferente aspect di e
problema. Por ta e problema no ta
asina aplastante manera cu e ta
parse.
Sea active!: Stress ta causa vet y
sucunan pa acumula den bo
sanger. Inactividad ta tenebo den
un situation di stress, pero si bo
participate den algun actividad lisico
por ehemplo den forma di
ehercicio, esaki lo contrarestA e
efectonan di stress y lo restauri bo
curpa su balansa.
Cansa bo mes pa bo por
descansa: Un doctor famoso a
yega di comenta: "Pa un gozo
complete di tempo liber, bo mester
ta cansa prom6, mescos cu pa gozo
complete di cuminda, e mihor
kokki ta chamber Den otro
palabra, sea active y productive y
despues goza di algun recreation
te na un maximo.
Drumi bon: Soiio ta necesario pa
restaurA bo curpa y mente. Falta
di sofio ta un stress ariba su mes,
pesey ta hasta peor ora bo tin cu
trata cu otro stressnan ademas di
esey. Drumi suficiente pa bo sinti
"fit"! *


L-


ARUBA ESSO NEWS


JANUARY/FEBRUARY 19M!