June/July 1982 ARUBA ESSO NEWS 1


MGT. II concludes


O.I. continues

Managing conflict, analyzing performance, conducting effec-
tive counselling, evaluating productivity and solving inter-
departmental problems have been topics of discussion,
thought and planning during the four Management II. Phase 3
sessions, held in May and June of this year at the Lago Train-
ing Center in the Administration Building
Management II, Phase 3 was a continuation of Phases 1 and 2
held last year The overall theme for all 3 Phases has been
"Managing Change for Improved Teamwork and Productivity
in the 1980's Management II is one part of Lago's ongoing
Organization Improvement (01) effort
Each of the 3 phases was attended by Division Superinten-
dents. Section and Zone Supervisors, Process Foremen, and
other senior professionals Sessions lasted one week each
and were conducted as workshops
Participants often attended in department teams of six to nine
members to the various sessions In these teams they got a
chance to sit together and discuss particular department
problems or needs to improve teamwork and productivity.


/ -
/



Wilkle Leslie presenting his suggestions for improvement
Starting with presentations of topics and ideas by workshop
leaders, participants discussed suggestions for coping with
problems in their work areas.
Phase 3 dealt specifically with analysis of inter-departmental
issues and provided opportunities to request the assistance of
other departments in improving productivity.
At the end of the week a presentation was made by each
workshop team to Department Managers. These reports con-
sisted of summaries of individual and group action plans This
was not the typical training course action plans relating
Cont. on page 7.


&AWSAAA EssO aJ

Lago Oil & Transport Co., Ltd.
Aruba, Netherlands Antilles

Vol. 42 No. 5 June/July 1982


MGT. II a terminal,

M. O. ta continue
Trata cu conflict, analisa ehecuclon, duna conseho di un
manera efectivo, evalua productividad y resolve problemanan
inter-departamental, tabata e topiconan di discucion, pensa-
mento y planeamento durante e cuatro secionnan di Manage-
ment II, Fase 3, cu a tuma lugar na Mel y Juni di e anja aki na
Training Center di Lago den Administration Building
Management II. Fase 3 tabata un continuacion di Fasenan 1 y
.I..



1 I a l;


Algun dl e partlclpantenan den un dl e seclonnan dl Management II.


2 cu a wordo teni anja pasa. E tema general di e tres fasenan
tabata "Maneho di Cambio pa Mehoracion di Trabow den
Grupo y Productividad den Anjanan 1980." Management II ta
un part di e esfuerzonan actual di Lago pa Mehoracion di
Organizacion (M.O.).
Tur e tres Fasenan a worde atende pa Division Superinten-
dents, Section y Zone Supervisors, Process Foremen, y otro
profecionalnan di rangonan halto. Cada section a dura un
siman y a wordo conduci den estilo di "workshop".
Participantenan hopi biaha a atende den grupo di seis pa
nuebe miembro na e diferente secionnan. Den e gruponan aki
nan a haya un oportunidad pa sinta hunto y discuti problema-
nan particular di departamento of necesidadnan pa mehora
productividad y trabow den grupo.
Cuminsando cu presentation di topico y ideanan tresi pa
dilanti pa drigentenan di "workshop", participantenan a dis-
cuti sugerencianan pa trata cu problema den nan area di
trabow.
Fase 3 a trata specificamente cu analysis di casonan inter-
departamental y a provee oportunidad pa pidi asistencia di
otro departamentonan pa mehora productividad.
Na fin di e siman, un presentation awordo hasi pa kada grupo
di "workshop" na Department Managers. E reportahenan aki a
consist di resume di plan pa accion di individuo y grupo.
Esaki no tabata un curso di entrenamento comun: plan di
accion relata directamente na trabow a wordo crea, y partici-
pantenan ta keda responsabel na nan supervisor pa nan
implementation, como un part di Lago su esfuerzo den
Cont. riba pag. 8.










Lago Oil & Transport Co Ltd.
-r --


ARUBA ESSO NEWS





sflwe


June/July 1982


Editor: Mrs. M. Jansen-Fellciano
Photographs by: Joe's Photography Service
Printer: Verenigde Antilliaanse Drukkerijen N.V.


Ferriss and Cowin join

Controller's
Michael B. Ferriss is Lago's new Controller since May 1, suc-
ceeding Robert E. Nurczynski. Prior to this assignment,
Michael, a Chartered Accountant, was a Corporation Analysis
Manager in the Corporation Planning Services Department of
Imperial Oil Limited, Toronto, Canada.
Charles P. Cowin, a former Senior Financial Analyst in the
Financial Analysis and Reporting Section of Esso Inter-
America's Controller's Department in Coral Cables, has
replaced Larry D. May effective July 1 as Financial Reporting
and Oil Accounting Administrator in Lago's Controller's
Department.
Larry will succeed Fabio D. Pabon as Assistant Controller.
Fablo will complete his assignment at Lago effective August 1.


PROMOTIONS


Emiliano Trimon
Senior Engineering Technician
Technical Department


1a *i"


Charney Cowin
Financial Reporting
& Oil Accounting Administrator


Ferriss y Cowin a join

Controller's
Michael B. Ferriss ta e Controller nobo di Lago desde dia 1 di
Mei, reemplazando Robert E. Nurczynski. Prome cu e asigna-
cion aki, Michael, un Chartered Accountant, tabatin e puesto
di Corporation Analysis Manager den Corporation Planning
Services Department di Imperial Oil Limited, Toronto,
Canada.
Charles P. Cowin, anteriormente un Senior Financial Analyst
den Financial Analysis and Reporting Section die Controller's
Department di Esso Inter-America na Coral Gables, a reem-
plaza Larry D. May efectivo dia 1 di juli como Financial Report-
ing and Oil Accounting Administrator den Controller's
Department di Lago. Larry lo sigi Fabio D Pabon como Assist-
ant Controller. Fabio lo complete su asignacion na Lago efec-
tivo dia 1 di Augustus.


cm9





Rh1


Teagle ta revisa procedimento
di beca
Sigiente na e publication cu a wordo hasi anteriormente,
Teagle Scholarship Foundation a cambla su procedimento
conforme na e maneho dicta pa Internal Revenue Service pa
asina maximisa e cantidad di becanan cu ta word otorga bao
di e reglanan di IRS E procedimento cu a wordo revisa ta
manera ta sigi:
1. Solamento UN di CUATRO aplicacion di jiunan di
empleado y pensionista ta wordo otorga. Solamente UN den
DIEZ aplicacion di empleado ta wordo otorga
2. E selection di aplicantenan lo wordo hasi pa e Educatio-
nal Testing Service, kende na su turno lo notifica e aplicante-
nan prome cu mita di Augustus, sea cu nan a ser otorga un
beca of no

Teagle Foundation revises
procedures
Further to its previous communication, Teagle Scholarship
Foundation has changed its procedures to conform to the
approach dictated by the Internal Revenue Service in order
that a maximum number of scholarships can be granted under
the IRS rules
The revised procedures are as follows:
1. Only ONE out of FOUR applications from children of
employees and annuitants can be granted Only ONE out of
TEN applications for employees can be granted
2. The selection of applicants will be made by the Educatio-
nal Testing Service, who will in turn notify the applicants by
mid-August whether or not they have been awarded a grant.


Michael Ferris
Controller


Domlnico Marquez
Engineering Associate
Technical Department


(9s






June/July 1982 ARUBA ESSO NEWS 3


RIcardo Wernet
Process


Robert Emerencda
Process


n


e


w




f


a


Ambroslo Thode
Process


Roderick Chirino
Process


i .


Jonannes Antnony
Process


Rosendo de Palm
Process


Enrlque Semeleer
Mechanical


Joseph Caton
Mechanical


wel-


come


Robert Nicolaas
Mechanical


Herman Croeze
Controller's


Vincent Ellis
Mechanical


Dan Brady from ER&E
Technical


Roland Lopez
Process


Emillo Thiel
Process


Raul Vrolljk
Process


IN-01







ARUBA ESSO NEWS


TIC: One source of
A refinery is run by people with know-how, But people, no
matter how knowledgeable, are constantly in search for more
or new information. At Lago, one source of that information is
the Technical Information Center of the Technical
Department.
The Technical Information Center, or TIC, located on the
second floor of the General Office Building, strives to acquire
the most up to date technical information necessary to run the
refinery. Responding to the needs of all engineering person-
nel are Marie Lioe A Tjam, Willie Wilson, Eric de Cuba and
Nick Jacobs, TIC Supervisor
The TIC is divided into two parts, the library and the vault, The
library contains information under the following categories'
Technical Reports, Technical Manuals, Commercial Catal-
ogs, Technical Magazines and Technical Books
The Technical Reports comprise all studies at Lago and all
studies and research performed at Exxon Research and Engi-
neering. This category also involves a documentation section
where all technical correspondence generated from the Tech-
nical Department, including memoranda, cables, reports and
letters of technical value, as well as all information sent to the
Technical Department, is stored
To facilitate the retrieval of the above information, which is
available in hardbound or microfiche, a computer produced
"KWIC" (Key Word In Context) index is used.
Almost all Technical Manuals of importance to Exxon and
Lago, such as Basic Practice, Design Practice, and Contrac-
tor's Evaluation Manuals are found in the TIC. Computer
programs used on a regular basis by technical personnel,
such as Furnace Pressure Drop Calculations, Standard Meter
Analysis, and Safety Valve Selection, are also included in this
section.
When ordering a component, designing a piece of equipment


~V
or


ir --


To have a view of the complete drawing, W. Wilson will Insert one of
those IBM apperture cards he is displaying In the apperture card
machine In front of him.
:.T* -74B


E. Peterson, on the right, Is requesting his computer program to be
displayed on the "Vollle" computer, while W. Wilson seeks connection
with the Storehouse on the CRT.


information
















M. Lloe A Tjam, on the left, showing summer student G. Rojer how to
handle the microfiche reader/printer.


Contractor's employee, W. Yarzagaray, producing copies of a map by
using the "bruning" white printer machine.
or just looking for general technical information, an engineer
first consults the appropriate index and then proceeds to
"search" for the necessary information in the Commercial
Catalogs. These catalogs are on VSMF (Visual Search Micro
Film) cartridges "This system is very convenient The cartnd-
ges of course, hold more information in less space than
books. The VSMF represents commercial catalogs of about
10,000 United States companies Besides, we receive a conti-
nuous updating of all information contained in the VSMF
cartridges," commented Nick, who brought with him the tech-
nical knowledge he gained in the department's Project Engi-
neering Division when he transferred to TIC in 1978
Various industry standards are available on VSMF cartridges,
including American Society of Mechanical Engineers
(ASME), Institute of Electrical and Electronic Engineers
(IEEE), and American Petroleum Institute (API)
Unless one works in the technical field, it would be surprising
to know of the existence of so many Technical Magazines
Lago itself subscribes to 150 of them, from Architectural
Record to Chemical Engineering News to Environmental Sci-
ence and Technology As to Technical Books, Lago owns
about 1500 of them, covering a wide range of topics "All
technical books are numbered according to the international
standards set by the Library of Congress in Washington," Nick
said When browsing in the library one can also find books,
magazines and journals on accounting and some of general
management interest, such as "American Management Asso-
ciation" and "Computer Science "
A technical library could not be complete without a vault
Lago's fireproof vault accomodates about 15,000 engineering
drawings made by or for the Project Engineering Division,
including the following Equipment Inspection Section (EIS)
sketches, process diagrams/designs, piping isometrics and
Cont. on page 7.


June/July 1982






June/July 1982 ARUBA ESSO NEWS 5



TIC: Un fuente di information
Un refineria ta wordo maneha pa hende cu conocimento
Pero hende, make con sabi nan ta, ta busca mas information
of information noboconstantemente NaLago, un d e fuente-
nan di information ta e Technical Information Center di Tech-
nical Department


E Technical Information Center, of TIC, cu ta localiza riba e
segundo piso di General Office Building ta hasi un esfuerzo
pa adquirt tur e information technico di mas reclente, cu ta
necesarno pa maneha e refineria Marie Lioe A Tjam, Willie
Wilson, Eric de Cuba y Nick Jacobs, Supervisordi TIC, ta hasi
encargo di e necesidadnan di tur empleadonan den
ingeniena.

TIC ta divide entire dos part principal, e libreria y e vault. E
libreria ta contene information bao die sigientecategorianan:
Informe Tecnico, Manual Tecnico, Catalogo Comercial,
Revista Tecnico y Buki Tecnico

Informe Tecnico ta inclui studio conduct na Lago y tur estu-
dio y investigation conduct na Exxon Research and Engineer-
ing (ER&E) E categoria aki ta envolve tambe un seccion di
documentation na unda tur correspondencia tecnico produce
pa Technical Department, incluyendo memoranda, cable,
reportahe y cartanan di valor tecnico, mescos cu tur informa-
cion manda pa Technical Department ta wordo warda.
Pa facility e busqueda di e information ariba menciona, cual
ta disponibel den forma di buki of microfiche, un KWIC (Key
Word In Context) index produce pa computer ta wordo usa

Casi tur Manual Technico di importancia pa Exxon of Lago,
manera "Basic Practice", "Design Practice" y "Contractor's
Evaluation" ta word haya den TIC Programanan di compu-
ter cu ta wordo usa nba un base regular pa empleadonan
tecnico, tambe ta inclul den e secclon aki, manera "Furnace






,T- m


II


Un part dl e Technical Information Center den e General Office
Building. D. Gumbs to wak den e Index dl VSMF.


L. Pom, un empleado dl contratlsta, ia rondlando un maps den vault,
mlentras cu N. Jacobs y M. Wilson to check mapanan di Mechanical.
Pressure Drop Calculations", "Standard Meter Analysis", y
"Safety Valve Selection."

Ora cu un ingeniero ordo of disenja parti di un equipo, of na
ora di busca algun information tecnico, e ta consult e index
apropia prome y despues ta busca e information necesario
bao Catalogo Comercial. Esakinan ta wordo haya den forma
di cartucho di VSMF (Visual Search Micro Film).
"E sistema aki ta masha convenient. Ta visto, cu e cartucho-
nan ta contene mas information den menos espacio cu buki.
VSMF ta represent catalog commercial di mas o menos
10,000 compania den Estados Unidos. Fuera di esey, tur infor-
macion den VSMF ta keda recien constantemente, ya cu nos
ta ricibi tur cambio of agregacion cu wordo hasi", Nick a
comenta Nick, kende a wordo traslada pa TIC na '78, a trese
hunto cu ne e conocimento tecnico cu ela adquiri den Project
Engineering Division di e departamento.
Varies revistanan di industrial ta disponibel riba cartuchonan
VSMF, incluyendo American Society of Mechanical Engi-
neers (ASME), Institute of Electrical and Electronic Engineers
(IEEE), y American Petroleum Institute (API).

Pa hendenan cu no ta traha riba tereno tecnico, ta sorpren-
dente pa descubri cu ta existi tanto revistanan di interest tec-
nico. Lago mes ta abona na 150 di nan, di Architectural
Record pa Chemical Engineering News, pa Environmental
Science and Technology. En cuanto e bukinan tecnico, Lago
tin den su poder 1500 di nan, cubriendo asina un variedad
grand di topico "Tur e bukinan tecnico ta wordo numera di
acuerdo cu e reglanan international cu a wordo poni pa e
Libreria di Congreso na Washington," Nick a bisa.
Mirando rond den libreria, un hende porencontra tambe buki,
revista y periodic di boekhouden y di interest general di
gerencia manera "American Management Association" y
"Computer Science "
Cont. riba pag. 8.


I


E. de Cuba to purba localize e
hlnca e cartucho dl VSMF den


Information necesarlo, despues dl a
e machine dl microfilm.


r-

i^ -- ^
k """i. ~^~-- --
"Esaki to e cartucho VSFM," N. Jacobs a bisa, "mas dl 2000 paglna dl
Informacion ta wards aklden."






ARUBA ESSO NEWS


OPEP den period di desaroyo


Den e ultimo publication, a sail un articulo presentando
OPEP y e papel cu e ta hunga den e ndustria petrolera. Esaki
ta un contnuacion di e articulo ey.

E Caso di Particlpaclon di OPEP

Sostene door di nan exitonan, mientras cu e cambionan dras-
tico den prijs tabata tumando lugar, OPEP a trese un asunto
nobo dilanti. Ela dirigi su miembronan pa establece negocla-
cionnan cu e companianan petrolera pa alcansa participation
beneficioso den e operacionnan den nan pais. Na 1972 un
Convenio General di Participacion a word logra, resultando
den un participation gubernamental di 51% na 1982. E plan di
participation aki tabata di duracion cortico.
E eventonan, cambiando constantemente, tabata refleha e
delicadez di e convenio di participation, y e paisnan di OPEP
inmediatamente a probecha di nan forza di negociacion.

Nivelnan di participation a escala di tal manera cu e Estado-
nan den Golfo a logra posee 60% efectivo Januari 1974.
Siglentemente, accionnan den posesion di gobierno a
aumenta ainda mas. Venezuela a nacionaliza tur concesion-
nan desde dia 1 di Januari, 1976. Na 1980, e accion di e
derecho di production di e companianan international di
petroleo tabata menos di 5%. Den hopi caso, donjonan di
concession a aregla pa cumpra cantidadnan grand di crudo
for di e companianan national di petroleo den e paisnan
anfitrion.

Camblo den Situacion dl Oferta/Demanda

E cambio di prijsnan di petroleo na 1973/74 a trese cu ne un
reduction mundial den uso di petroleo. Como resultado, e
production di petroleo a keda riba mesun nivel na 1974 na
mesun tempo cu recession tabata penetra economic mundial.


di December 1979 y prilsnan riba mercado liber a subi Paso-
bra nivel di inventorio mundial a baha y pasobra tabata existi
miedo cu lo bin un desrupcion atrobe den e cantidad di petro-
leo obtenibel, cumpradornan di petroleo a sigi haci oferta pa
petroleo vigorosamente. Maske cu e ahuste di prijs pa 1979 a
wordo accelera, algun miembro di OPEP a probecha di e
prijsnan mas halto cu nan a haya riba mercado liber, cual a
result den un quiebra di e sistema di prnjs unifica di OPEP
CONTINUATION DEN PROXIMO EDICION



OPEC in a period


of development

In last's issue, an article presenting OPEC and its role in the oil
industry was published. This is a continuation of that article.

OPEC's Participation Issue

Buoyed by their successes, whilethe foregoing dramatic pric-
ing changes were occurring, OPEC raised a new issue
It directed its members to establish negotiations with the oil
companies to achieve effective participation in the operations
in their countries. In 1972 a General Participation Agreement
was reached, leading to a final 51% government participation
in 1982. This participation timetable had a short life The
rapidly changing events were mirrored in the fragility of these
participation agreements and the OPEC countries were quick
to take advantage of their bargaining strength
Participation levels were escalated so that most of the Gulf
States achieved 60% ownership effective January 1974


Un vista dl e reflnerla dl Lago. E desaroyo dl OPEP a hung un rol grand riba fur refiner/a dl mundo.


E miembronan di OPEP a dicidi di tene e prijs flho di crudo
firme pa asina enfrenta e sobrante di crudo, pero tumando na
cuenta e inflation, e prijs en realidad tabata bahando, deterio-
rando asina e entrada di e paisnan aki. Diferente miembro a
pone presion pa haci aumentonan considerable, mientras cu
Saudi Arabia a tuma un position mas modera y a logra con-
vence su socionan pa mantene e prijs fiho di crudo di e light
Arabe na $/B 12.70 durante 1978 Mientras cu mundo tabata
recobra di recession, e production di OPEP a hisa atrobe.

Impacto dl Revoluclon Iranes

Ora cu problemanan politico a cuminsa dinpiente na Iran na
fin di 1978, e production die pas eya bahay incertidumbre di
e future seguridad di productonan disponibel a absorba e
atencion di consumidornan di rond di mundo. Un plan anter-
ior pa hisa e prijs di mercado di crudo cu un averahe di 10%
durante 1979, cu ahustenan kada trimester, a wordo cancel
un poco despues door di e eventonan aki.
E exportacion di Iran a wordo suspend completamente na fin


Government ownership shares have increased even further
subsequently. Venezuela nationalized all concessions as of
January 1, 1976. In 1980the share of production equity by the
international oil companies was less than 5%. In many cases
concession owners have arranged to purchase substantial
volumes of crude from the national oil companies in their host
countries

1974 Turnabout In Supply/Demand Situation

In 1973- '74 oil price changes quickly brought about a world-
wide reduction in petroleum consumption The result was that
oil production leveled out in 1974 as recession permeated the
world economy To cope with the crude surplus the OPEC
members decided in 1976 to hold the marker crude price
steady, but taking inflation into account, the real price was in
fact falling, deteriorating the real revenues of these countries
Several members pressed for substantial increases, while
Saudi Arabia, taking a more moderate position, succeeded in
Cont. on page 7


I


,-------
-~--


'_j -.


June/July 1982







June/July 1982 ARUBA ESSO NEWS 7


On the left, Simon Geerman, one of the conductors of the Self Contai-
ned Breathing Apparatus training course, welcomed one of the par-
ticipants who succeeded in saving the fire "victim". P. Rasmljn, also


I TIC ...


(cont. from page 4)


informal sketches for non-construction purposes Also found
in the vault are Project Engineering job files which contain
information the engineer uses before embarking on a project-
and Mechanical Catalogs which contain information com-
piled after completion of the project

For the past year TIC has been working on a Vault Consolida-
tion Program. "We are in the process of simplifying the
method of locating drawings and will eventually eliminate
obsolete material In order to accomplish this the aperture
card system will be reinstituted. With this system it is possible
to view a complete drawing from an IBM card. The reader-
/printer aperture card machine can also produce a copy of the
drawing About 60% of all drawings are already on this aper-
ture card system and we are working on the rest," Nick said.
He also remarked that one of TIC's long-term objectives is to
incorporate all documentation and paper catalogs on the
microfiche system

Besides the microfiche, which contains 98 regular pages of
information per 4"X6" microfiche, and the microfilm, which
contains 2000 regular pages of information on one roll of film,
TIC has other facilities to efficiently assist engineering per-
sonnel The newly acquired "Vollie" computer, for instance,
can provide access to a variety of computer programs avai-
lable in the IBM system without the use of key punch cards.
Corrections to the programs can be made directly on this
Cathode Ray Tube (CRT). One CRT for the Storehouse
Material Computer system is also located in the TIC. Before
embarking on a project, technical personnel can consult this
computer to see if needed material or product is available in
the Storehouse, and, if so, the price and quantity available.
To facilitate the acquisition of urgent requests, a Direct Dial-
ing Telephone service (DDT) was recently installed at the TIC.
When needed information is not available here, ER&E is con-
tacted.
To keep all technical personnel, and others interested, up to
date on the latest publications/information received, TIC pub-
lishes' a monthly newsletter called "Informacion Nobo."
As the TIC is striving to produce a broad range of necessary
technical information, an abundance of information is avai-
lable right here.
And if it is not here, the TIC will try to get it!


I UtOE .. (cont. from page 6)
convincing its partners to maintain the Arabian light marker
crude price at $/B 12.70 throughout 1978. As the world reco-
vered from recessions, the OPEC production rose again.

Impact of Iran's Revolution
As political problems erupted in Iran at the end of 1978, pro-
duction in that country fell and uncertainty about future
security of supplies gripped world consumers. A former plan
to raise the price of the market crude an average of 10% during


a
conductor, stayed inside the smokehouse to make sure all went well.
On the left, participants were awaiting their turn.


MANAGEMENT II ... (cont. from page 1)
directly to the job were created, and participants remain res-
ponsible to their Supervisors for their implementation as one
part of Lago's Organization Improvement effort. Key action
plans accepted by Department Managers are regularly moni-
tored at each level up to and including Lago's Management
Committee.
The earlier phases of Management II dealt with such issues as
defining goals and objectives, developing teamwork, improv-
ing discussions skills, managing change and defining produc-
tivity measures and targets.
During Phase I, activities were focused on the results of sur-
veys among the participants' subordinates. These were real
issues coming from the workgroup. Action plans were deve-
loped to address these issues and these plans were taken back
and reviewed with Supervisors as well as subordinates.
A question raised from time to time by participants and others
is. "How will other employees, those that did not attend the
program, benefit from Management II?"
"The question is a fair one, but needsto be asked differently to
see where Management II really fits in,"said Marciano Angela,
Manager of the Special Projects Department. "Actually, the
Management II program is one part of a company-wide orga-
nization improvement effort. It is a major step in our effort to
improve teamwork and productivity at Lago. As we begin to
improve the way we work together, as we improve communi-
cations, and as people direct themselves more toward achiev-
ing operating excellence, then we will all benefit from the
program. It will help to make the company a better place to
work."
To some extent, activities are in progress in all the depart-
ments and at all levels. Examples of these are the Quality
Control Circles in Mechanical, and inter-department steering
committees of Process, with Mechanical and Technical parti-
cipation, addressing specific areas of improvements such as
combustion.
"Improving performance at Lago means taking a critical look
at what we are doing and how we are doing it. It is a process
that goes on continuously and one cannot predict where you
will find opportunities for improvement.
"We have identified some areas to date and given people some
skills and alternatives. The pay-off is whether we choose to
use these skills and how well we use them.
"We have begun a process that hopefully will be continuous at
Lago. How good we become is up to us," said Joseph Quinton,
Assistant Manager of the Employee Relations Department.


1979 in quarterly adjustments was soon cancelled by these
events.
Iranian exports were suspended completely in late December
1979 and prices on the spot market soared. Because world
inventory levels had been drawn down and fears of further
supply disruption persisted, buyers continued vigorous bid-
ding for supplies. Although the price adjustments for 1979
were accelerated. Some OPEC members took advantage of
premiums on the spot market which resulted in a breakdown
of OPEC's unified pricing system
CONTINUATION IN NEXT ISSUE


I ~,,,


I


I


i

f


I


4f







ARUBA ESSO NEWS


Si^^


The Controller's softball team recently organized a tournament in
honor of Robert Nurczynskl, former Controller.

MANAGEMENT ... (cont. di pag. 1)
Mehoracion di Organizacion Plan di acclon clave cu ta wordo
accept pa Department Managers ta word dlrig inba kada
nivel incluyendo te cu Comite di Gerencia di Lago.
E fasenan prome di Management II a trata cu puntonan man-
era definition di meta y obhetivo, desaroyo di trabow den
grupo y mehoracion di abilidad di discucion, maneho di cam-
bio y definition di media y meta di productividad
Durante Fase I, actividadnan a wordo enfoca riba e resultado
di encuestanan hasi entire subordinadonan di e participante-
nan Esakinan tabata puntonan di situation real cu a wordo
tresi pa dilanti pa e grupo di trabow. Plan di accion a wordo
desaroya pa trata cu e puntonan ey y despues a wordo hiba
trabow na unda supervisors y subordinadonan por a repase
Un pregunta cu participate y otronan sa hasi de vez en
cuando ta: "Con otro empleado, esta esnan cu no a atende e
secionnan, por beneficia di Management II?"
"Esey ta un bon pregunta, pero e mester wordo puntra di un
manera diferente pa wak na kiko Management II realmente ta
pertenece," Marciano Angela, Manager di Special Projects
Department, a bisa. "En reaiidad, e program di Management
II ta un parti di e esfuerzo pa mehoracion di organization di
henter e Compania. E ta un paso mayor den nos esfuerzo pa
mehora trabow den grupo y productividad na Lago. Mlentras
cu nos ta mehora e sistema den cual nos ta traha hunto,
mehora comunicacion, y ora hendenan conduct nan mes pa
alcanza excelencia den operation, e ora nos lo beneficia di e
program. E Compania lo bira un mihor lugar pa traha."
Te na clerto grado tin un cantidad di actividad den progress
den tur departamento y riba tur nivel Ehempel di esakinan ta e
Circulo di Control di Calidad den Mechanical, y un comite di
dirigente inter-departamental di Process, cu participation di
Mechanical y Technical, tratando cierto areanan di mehora-
cion manera combustion.
"Mehoracion di ehecuclon na Lago ta nifica hasi un examina-
cion di local nos ta hasi y con nos ta hasie. E ta un process
continue y bo no por predecl na unda bo lo haya oportunidad
pa mehoracion. Te awor aki nos a identifica algun area y nos a
duna hende algun abilidad y alternative E probecho ta
depend di si nos scoge di usa nos abilidadnan y con bon nos
lo usa nan. Nos ta cuminsa cu un process cu nos ta spera di ta
continue na Lago. Con bon nos lo bira ta depend di nos,"
Joseph Quinton, Assistant Manager di Employee Relations
Department, a bisa
I -


Leslie Lejuaz, dl Mechanical, cu ta collecclona stampla como hobby,
a organize e Juventud dl YMCA, San Nicolas, pa presents un collec-
clon grand dl stampla dl dl erente pals.


June/July 1982


(cont di pag. 5)


ITIC..


Un libreria tecnico lo no ta complete sin un vault E vault di
Lago, cual tin protection contra candela, ta acomoda mas o
menos 15,000 mapa di ingenieria hasi pa of door di Project
Engineering Division, incluyendo lo sigiente, dibuho di
Equipment Inspection Section (EIS), diagrama/disenjo di
refinacion, tuberia isometrico y dibuhonan informal cu no ta
intenciona pa construction Tambe tin den e vault, archive di
trabow di Project Engineering cual ta contene information e
ingenero ta usa prome cu e embarca rba un proyecto y
Mechanical Catalogs cual ta contene information compila
despues di teminacion di e proyecto
Desde anja pasa, TIC ta trahando nba un Programa pa Con-
solida e Vault "Nos ta den eproceso pasimplificae metododi
localiza mapa y eventualmente nos lo elimina tur material cu
ya no por wordo usa mas Pa nos logra esaki, e "aperture card
system" lo wordo poni den uso atrobe Cu e sistema aki lo ta
posibel pa wak un mapa por complete for di un carchi di IBM
Ya kaba mas o menos 60% di tur mapa ta poni nba e "aperture
card system" aki y nos ta trahando rba e resto," Nick a bisa
Ela remarka tambe cu un die obhetivonan a largo piano di TIC
ta pa incorpora tur documentonan y catalogonan di papel rba
e sistema di microfiche

Fuera di microfiche, cual ta contene 98 pagina regular di
information rba un microfiche di 4" 6", y microfilm cual ta
contene 2000 pagina regular di information nba un rol di film,
TIC tambe tin otro facilidadnan pa yuda empleadonan den
ingenienia eficientemente Por ehempel, e computer Vollie
cu recientemente a wordo adquirl, por provee entrada na un
variedad di program di computer cu ta disoonibel via e sis-
tema di IBM, sin cu mester usa "key punch cards "Correccion
riba e program por wordo hasi directamente nba e Cathode
Ray Tube (CRT) aki
Un di e CRTnan di e Sistema di Computer pa Material na
Storehouse tambe ta localiza den TIC Pome cu cuminsa cu
un proyecto, empleadonan tecnico por consult e computer
aki pa wak si e material of product necesano ta disponibel
den Storehouse, y si ta asina, nan por wake prijs y e cantidad
obtenibel.

Pa facility e adquisicion di pedidanan urgent, un servicio
director di yamada telefonico (DDT) a wordo instala na TIC
recientemente Ora information necesarno no ta disponibel
akinan, contact ta wordo tuma cu ER&E

Pa tene tur empleado tecnico, y esnan interest, Informa di tur
publicacion/informacion mas reciente cu TIC ta ricibi, TIC ta
public un noticiero mensual yama "Informacion Nobo

Ya cu TIC ta hasi un esfuerzo pa produce un variedad di
information tecnico necesario. un abundancia di information
ta disponibel akinan mes Y si e no ta akinan. TIC lo purba
haye


,ILLIAM k A NK 1%








Bill Rankin Jr., son of Scoutleader William Rankln, recently received
the Eagle Award for his Seroe Colorado altar project, as did Steven
Schuld and Frank Goley for their projects (article published in April
issue).