Lago Oil & Transport Co., Ltd.

Aruba, Netherlands Antilles


nfMs


VOL. 42 NO. 3


Lago Planning and Supply

Organization established in

Coral Gables


t 9


S^i


Seated I. T.: Antonio Nemecek, John Hotzer and JtohlBeH.
Standing from I. r.: Ken Booi, Subbarad Kikeri, Ernand de L'lsle,
Rudolf Jessurun, Cobi Geerman and Dan Harcharik.
Effective October 1. 1981, the Business Planning and Supply
Department at Lago was officially discontinued and the Lago
Planning & Supply Organization in Coral Gables was
launched The budgetmonitoring and coordination activities
of B P & S were assumed by the Technical Department and
its responsibility for the daily crude products coordination,
short term refinery economics and local commercial business
activities were assigned to the Process Department.
The main functions of the Lago Planning and Supply
Organization are to provide commercial and supply
coordination service between Lago and its customers,
conduct economic studies involving the refinery and its
supply organizations and to develop supply and operating
plans
Mr. Stu Bengtson has been named a Vice President of Lago
with responsibility for the Planning and Supply Organization
The new organization consists of two departments, namely.
the Supply Department headed by Mr. John H Bell and the
Long Range Department headed by Mr John M. Holzer
The Supply Department has two divisions, the Coordination &
Planning and the Business Analysis Division. The
Coordination & Planning Division coordinates quarterly
stewardship review of key Lago operations to evaluate
planning bases and assess cost/benefit effects of operational
adjustment It also develops crude and product inventory
management guidelines, and apprises EIA and Lago
Management of key supply/demand developments.
This Division is headed by Jack Fitzgerald and includes Bill
Bindeman, Senior Advisor, Steve Sayuk, Advisor, Ernand de
L'lsle, Rudolf M. Jessurun and Subbarao L. Kikeri as
Engineering Associates, Kenneth O. Booi, Senior Engineer
and J. Paquette as Analyst
The Business Analysis Division develops and maintains
refinery economic guidelines for use in marginal cost/value
analyses, investigates alternative economics of various


(Continued on page 9)


OCTOBER 1981


Lago ta yuda empleadonan

prepare pa muda pa Coral

Gables


a


I


ul


Entre Oktober 19 y 21, 1981, e prome grupodiempleadonan y
famillanan traslada pa e Organisashon nobo di Lago Planning
and Supply lo viaja pa Coral Gables Te awore mudamento pa
Coral Gables a bai sin problema.
Dia cu e empleadonan a wordo acerca encuanto e traslado pa
Coral Gables various preguntanan y preocupashonnan a ser
treci ariba. E empleadonan kier a sa tocante e posibilidadnan
pa hanja cas, facilidadnan di school pa nan juinan y con nan
juinan lo fit den e sistema di school americano. Kiko ta Lago
su manejo encuanto traslado? Den un esfuerzo pa contest e
preguntanan y hasi e traslado mas suave posibel Lago a bin cu
cierto iniciativanan.
Na prome lugar, Dr. Bert Kleiman, director di Dade County
School a wordo invita pa bin Aruba. Aki Dr. Kleiman a bishita
Afdeling Onderwijszaken pa hanja informashon riba e
system y leerplan na Aruba y riba e exigencianan cu e
muchanan lo topa ora nan bolbe back. Tambe a wordo regla
pa Sr. John Grupe di Employee Relations Department di Esso
Inter-America bin Aruba junto cu un representante di Stadler
Associates, un compania di real estate pa cubri e process di
orientashon di e grupo na Florida y pa dunanan informashon
riba e mercado di huurmento di cas
Dia 11 di Agosto tabatin un dia henter cu seshonnan di
informashon pa e empleadonan y nan casanan na Esso Club.
E seshonnan tabata cubri topiconan manera Orientashon riba
e system di school americano en general y e Dade County
School muy en particular. E capacidadnan di educashon di
Dade County su system di school a wordo ampliamente
explica y tambe tabatin seshonnan special cu e mayornan cu
tabata tin preguntanan specific, a wordo mustra slides di e
aria di Coral Gables incluyendo informashonnan riba casnan
cu ta disponible y riba gastonan y condishonnan di bida
eynan.
E school di Seroe Colorado a cuminsa cu un curso special di
ingles pa e muchanan cu ta bai Florida. Dia cu Seroe Colorado
School a habri na September e muchanan aki a cuminsa bai
school eynan y asina hanja orientashon den e program
educashonal americano. Na mes tempo nan a sigi cu nan
lesnan di singles. Ora nan jega Miami y drenta school aya nan
lo wordo getest riba nan saber di singles y nan lo hanja un
entrenamento especial pa hanja mas habilidad den ingles pa
asina por bai den e klas di acuerdo cu nan edad.
Tur empleadonan y nan casanan a bai Florida pa busca cas
Cada uno a hanja un representante di Real Estate cu a yuda
nan busca un cas acceptabel. Nan tur por a resolve e
problema di hanjamento di cas durante e viahe aki. Den
entrevista cu algun di e seioranan nan a bisa cu nan ta
content cu e manera e mudamento a bai te awor. "Floridatin
hopi di ofrese, tin hopi actividadnan y lugarnan pa bai cu
muchanan bishita Aunque e ta un cambio grand, toch mi ta
content cunele" un di e casanan a bisa.
Lago y Esso Inter-America a coordina e mudamento grand
aki y ta content cu hopi di e preocupashonnan cu tabata tin
na cuminsamento a wordo elimina. E compania ta conciente
di e tenshonnan y problemanan cu mudamento asina por
trece y ta reconoce e necesidad pa minimalisa nan






OCTOBER 1981


Editor: Mrs. M. Kelly-Buckley
Photographs by: Joe's Photographic Service
Printer: Verenigde Antllliaanse Drukkerljen N.V.


Si


Rocky Angela leading Management II session at the Training Center
in the Administration Building


Management II workshops

focus "Managing Change for

Improved Teamwork and

Productivity"
In August and September, Phase one of "Management II"
workshops was conducted at Lago for Division
Superintendents, Section Heads, Zone Supervisors and
senior professionals of all departments. Management II is
being developed by Esso Inter-America working with the
Institute for Management Improvement (IMI) a private
consulting group. Lago makes inputs to the workshop design
and has the primary responsibility for implementation here.
The workshop held in the first week of August also served as
the "pilot" of the program for the EIA Region with EIA and IMI
staff participating to help test and improve the workshop
materials.
Phase two of the workshops will be implemented during
November and December of this year for the same
participants with Action Plans from those sessions stretching
into next year. Management II, Phase three is tentatively
scheduled for 1982, second quarter.
The workshops are focused on "Managing change for
improved teamwork and productivity in the 1980's" as one part
of Lago's improvement program which is expected to
continue over the next several years. Topics covered were:
Improving Teamwork, Defining Goals and Objectives,
Problem Solving, Leading and Influencing and
Communications
The Phase one workshops were coordinated by Messrs. W E
(Bill) Brenneman, Employee Relations Training/Organi-
zation Development Coordinator, and Rocky Angela, Special
Projects Department Manager Other Lago workshop leaders
were Messrs R E. (Bob) Levy, Technical Department
Manager, George W. Adams, Division Superintendent -
Analytical Conservation and Systems, and N.M. (Mike)
Landaiche, Division Superintendent Instrument/Electrical
Workshop sessions included theoretical inputs which became
practical application when participants developed Action
Plans to implement with their work groups back on the job
Each Supervisor received survey results from his
(Continued on page 10)


Reorganisashon den

Departamento di Controller's

Durante e ultimo lunanan un cantidad di cambionan a tuma
lugar den departamento di Controller's E camblonan tabata
mayoria part den terreno di consolidashon di trabow den e
departamento mes, consolidashon cu funcshonnan di otro
departamentonan, regrupashon di funcshonnan y den algun
casonan establecimento di secshonnan nobo pa mehora e
eficiencla di e departamento den dunamento di servicio
Un cambio recientemente tabata e traslado di e
Documentation Group di Planning and Control Section den
Oil Movements Division pa Controller's dia prome di Oktober,
1981. E traslado aki a wordo hasi riba recomendashon di Oil
Loss Task Force cu e objective pa fortifica controlnan den
asuntonan di contabilidad di azeta perdi E cambto aki ta
forma parti di e Plan di Acshon di Lago cu ta dingi riba
identificashon, reducshon, control y mehorashon di system
di contabilidad di perdida di azeta
V.D. Tjrn-Tham-Sjin, actualmente Special Projects Leader
den Accounting Division, a wordo nombra Consejero y
Supervisor Funcshonal di e grupo aki. cu tin e
responsabilidad pa implement recomendashonnan y future
mehorashonnan relata cu perdida di azeta y oi accounting
Luciano Krozendijk. Accountant den e Financial Reporting
and Analysis Section, a bira Supervisor di e secshon aki
Modesto Ruiz, Accountant den Financial Reporting and
"Analysis Section, a bai over den e mes capacidad pa
Documents Section, unda e lo asumi e funcshonnan
relashona cu Material Balance (Slagen Model Analysis)
E siglente personanan cu a bai over pa Controller's
Department lo traha hunto cu Modesto Ruiz riba e project
aki' ES Pellegrim, W W de Vrles, R T Loefstop, P H Phillips
J.H. Rodriquez, J. de Palm y R R Kelly

Otro cambionan reciente den Accounting Division ta:
Creashon di un Facilities Accounting Section pa
consolida e funcshonnan di Capital Budget controls,
Properties Accounting y General Books
Hubert L Richardson a wordo promovi como hefe di e
secshon aki
Creashon di un Financial Reporting and Analysis
Section den e area di Financial Reporting & Oil
Accounting
E prome responsabilidadnan di e secshon aki ta
preparashon y analysashon di cuentanan financiero
provisional, analysis di gastonan di operashon di e
corporashon, consoihdashon di datonan pa predicshon
y preparashon di otro datonan financiero y estadisticos
cu por wordo usa paden y pafo di e compania
Roberto Dijkhoff a wordo promovi como hefe di e
secshon aki

Cambionan den MCS Division:
Un Applications Development and Support Section a
wordo establesi cu D Boley como hefe interno di e
Secshon
Tur actividadnan pa duna ayudo na e systemanan di
programashon a wordo consolida bao Computer
Operations y Technical Support Section cu Clark
Carter como hefe di e Secshon
Junto cu e cambto aki Len Hartman y Juan Henriquez a
wordo traslada di Process Technical Services di
Technical Department pa MCS Division
(Continua na pagina 10)


Lago Oil & Transport Co Ltd


I


ARUBA ESSO NEWS






ARUBA ESSO NEWS


Controller's Department

Reorganized

During the past few months, a number of organizational
changes were effected in the Controller's Department. The
changes were mainly in the areas of work consolidation within
the department itself; consolidation with functions of other
departments; regrouping of functions, and in some cases the
establishment of new sections to improve the department's
effectiveness in providing service.
A recent change was the transfer of the Documentation Group
from the Planning and Control Section in the Oil Movements
Division to Controller's, effective October 1, 1981.
This transfer was made at the recommendation of the Oil Loss
Task Force with the objective of strengthening controls on oil
loss accounting matters.
This change is part of Lago's action directed towards
identifying, reducing, controlling and improving
accountability of oil loss.
V D Tjin-Tham-Sjin, presently Special Projects Leader in the
Accounting Division has been named Advisor and Functional
Supervisor of this group, with responsibility for
implementation of recommendations and further
improvements related to oil loss and oil accounting.
Luciano Krozendijk, Accountant in the Financial Reporting
and Analysis Section, has been designated Supervisor of this
section.
Modesto Ruiz, Accountant in the Financial Reporting
Analysis Section, has transferred in the same capacity to the
Documents Section, where he will undertake the functions
related to Material Balance (Slagen Model Analysis).
The following personnel transferred to Controllers
Department will be working together with Modesto Ruiz on
this project
E.S. Pellegrim W.W de Vries, R.T. Loefstop, P.H. Phillips, J.H.
Rodriguez, J de Palm, and R R. Kelly

Other recent changes in the Accounting Division are:
The creation of a Facilities Accounting Section to
consolidate the functions of Capital Budget controls,
Properties Accounting and General Books. Mr. Hubert
L Richardson has been promoted to Section Head of
this section
The creation of a Financial Reporting and Analysis
Section in the Financial Reporting & Oil Accounting
area Its primary responsibilities are the preparation
and analysis of interim financial statements, analysis of
corporate operating costs, consolidation of data for
forecasts and preparation of other financial and
statistical data for internal and/or external users. Mr.
Roberto (Rudi) Dijkhoff has been promoted to Section
Head of this section.

Changes in MCS Division
An Applications Development and Support Section has
been established with D A. Boley as acting Section
Head
All systems programming support activities have been
consolidated under the Computer Operations and
Technical Support Section headed by Clark Carter.
Concurrent with this change Messrs. Len Hartmann
and Juan Henriquez have transferred from Process
Technical Services Division to the MCS Division of the
Technical Department.
Other changes in Community Services.
The general services related functions were combined
under one division. Printing Plant, Telex, Mail and
Secretarial Services Group which were formerly part of
MCS & Office Services Division were transferred to
Community Services Division This division has been
renamed General Services Division with Mr R. Gene
Goley as Division Superintendent.


Technical Department Group discussing Teamwork.
From left to right: Bob Seldomrldge, Bob Arrendell, Don Thurber,
Jerry Hale, J. T. Croes, Jerry Bailey and Jags lyengar.

Management II workshops

concentra riba "Maneho di

cambionan pa drecha teamwork

producshon den anjanan 1981 pa

ilantir
Na Augustus y September, e prome parti di "Management II"
workshop a tuma lugar pa Division Superindents, Section
Heads, Zone Supervisors, y Senior profesionalnan di tur
departamentonan. Management II a wordo desaroya door di
Esso Inter-America conhuntamente cu e Institute for
Management Improvement (IMI). Lago a contribui na e
desaroyo di e workshop y tabata primeramente responsabel
pa e wordo implement.
E workshop den prome siman di Augustus tambe a servi como
un guia pa e program di Esso inter-America pa e region aki y
miembronan di staff di EIA y IMI a participa pa yuda test y
mehora e material di e workshop.
E di dos parti di e workshops lo wordo implement durante
November y December di e anja aki cu plannan di acshon di e
seshonnan cu lo sigui te den anja cu ta bini. E di tres parti di
Management II ta plane pa 1982 den segundo Kwartaal di
anja.
E workshopnan tabata concentra riba "Maneho di cambionan
pa drecha teamwork, y producshon den anjanan di 1980 pa
dilanti" como parti di e program di Lago pa jega na un
mehorashon den tur sentidonan y esaki ta plane pa sigi e
anjanan cu ta bin.
Temanan durante e secshonnan tabata: Con pa mehora
teamwork, Describi claramente metanan y objetivanan, Con
pa resolve problemanan, Con pa guia, influensia y
comunicashon.
E workshopnan a wordo coordina door di Srs. W.E. (Bill)
Brenneman (Employee Relations Training/Organization
Development Coordinator) y M. (Rocky) Angela (Manager -
Special Projects Department). Otro hendenan cu a guia e
seshonnan tabata Srs. R.E. (Bob) Levy (Manager-Technical
Department), G.W. (George) Adams (Division
Superintendent Analytical Conservation and Systems) y
N.M. (Mike) Landaiche (Division Superintendent- Instrument
Electrical).
E workshopnan ta consisti di un parti theoretico y durante
aplicashon di e tneorianan present e participantenan por
desaroya plannan di acshon cu nan por usa den nan trabow.
Cada supervisor a hanja e resultadonan di e encuesta di e
hendenan cu ta traha bao dje y esaki ta yudele identifica e
arianan cu mester mehorashon y plannan di acshon.
E Organization Improvement Steering Committee nobo cu a
wordo forma ta responsabel pa maneho di e coordinashon
total di Management II hunto cu otro metanan y actividadnan
di mehorashon di e Organisashon. Lo tin workshopnan y
plannan di acshon cu lo continue den 1982 pa asina inclui tur
supervisornan y personal profeshonal. Actividadnan den
future lo envolvi tur empleadonan poco poco.


I


OCTOBER 1981






ARUBA ESSO NEWS


Instructor John Peterson giving explanation of refractory gunning


Technical Department Sponsors


Refractory Training Course

A 4-day Refractory Training course was recently sponsored
by the Technical Department for Technical and Mechanical
employees as well as local contractor employees.
Participating in this course were also representatives from the
Manref (Nicaragua), and Rasa (San Salvador) refineries.
Course coordinator was Luis Giel of the Technical
Department and the course leaders were Stan Bronson and
John Peterson of Exxon Research and Engineering.
What is refractory, its use and importance in Petroleum
Refineries? We went to Luis Giel for the answers and here is
what we got.

What are refractories?

Refractories are non-metalic materials which exhibit very
good physical and chemical stability in high-temperature
environments where metals are unsuitable. All refractories
have some weaknesses that must be accomodated by the
design. This weakness can be poor resistance to thermal
shock, chemical attack, corrosion etc. Refractory
performance in all cases is never as flawless as has been our
experience with most application of metals

Why are refractories used?
Environmental conditions in equipment dictate what
construction materials will be required. In most cases metals
are used up to about 5000 F for pressure and total process
containment (furnace casing etc.), Refractory materials are
used as a liner to prevent metal temperatures from exceeding,
whatever is felt to be that allowable maximum Apart from
offering high temperature resistance, refractory materials can
provide high resistance to heat transfer, abrasion, erosion,
and corrosion in many applications where metals are
inadequate. Without the use of refractories, heat losses would
be economically unacceptable in furnaces, boilers, and some
vessels. In addition without it the overall containing structure
could not be constructed.

Importance of Refractory in Petroleum Industries.
In refineries such as ours, where maintenance of high heat
temperatures is required, refractory is of utmost importance.
There are many different refractory products, most of which
are specifically designed to cope with specific operating
conditions. Manufacturers, consumers and ASTM all
"classify" refractories but each in somewhat different manner.
Success with refractories depends on quality products,
proper selection, proper curing and initial heat-up, and
operating conditions. The training program's objective was to
provide an up-date for those who work with it in the refinery.


Reunion Anual

Na Juni di eanja aki gerencia di Lago a invitaturempleadonan
na Esso Club. E intenshon di e reunionnan aki tabata pa
informa tur empleadonan riba loque Lago a hasi den e anja cu
a pasa y e desaroyonan nobo y plannan di acshon di
compania.
Tambe pa duna e empleadonan oportunidad pa hanja
contest riba nan preguntanan. Esaki tabata di dos reunion
annual cu Lago a tene. Gerencia tabata di opinion cu a bira
tempo pa test sintimento tocante e valor cu ta ser duna na e
reunion aki y ki cambionan e empleadonan kier mira den e
aspect aki
Communication Action Team cu ta consists di empleadonan
di vanros departamento a ser pidi pa tene un encuesta nba e
reacshonnan di empleadonan tocante e reunion aki
E team aki a entrevista 107 empleado di tur nivel y unidadnan
na Lago E resultadonan mas important ta lo siguiente


Second level Otro MPT's
Supervisors y first level
esnan mas halto Supervisors


Bo a atende e reunionnan
Si

E seshon tabata util pa bo
Si

Cu ki frecuencia bo kier e
reunionnan
Anualmente
Mas frecuente
Ora tin evenemento impor-
tante pa wordo anuncia

Topico di mas interest cu tin
relashon directamente cu Lago

(Invershonnan nobo, Lago su
perspectivanan, objetivonan,
operashonnan)

Desaroyonan internashonal
(Desaroyo industrial
di EIA/Lago)

Desaroyonan di Lago/
Aruba

Henter seshon

Ki otro of mas informashon
ta wordo desea


Resultadonan di Lago y
future perspective

(Comparashon cu otro
refinerianan)

(Hechos riba logronan,
ganashi)


Personal
Cubr pa
contract


80% 85%


67% 79%



47% 36%
33% 36%

20% 28%


9% 15%


4% 7%


50% 17%


Loque ta interest empleadonan 30%


(Benefishinan, medico, man-
power plan. seguridad di
trabao, pago y salarionan)

Relashona cu Aruba

(Explorashon, relashon cu
gobierno, Entrega di
crudo Venezuela, be-
lasting)


10% 28%




(Continua na paglna 9)


II


OCTOBER 1981






OCTOBER 1981 ARUBA ESSO NEWS


Lago Employees leave for


Assignments in Coral Gables


'I1r


5-&




J. H. BELL
Manager Supply Dept.


J. M. HOLZER
Manager Long Range Dept.


LORETO KOCK


COBY GEERMAN


OMAR BOOI


t"
V"


DAN HARCHARIK


ERNAND DE L'ISLE


GLENN GEERMAN


2'l


RUDY JESSURUN


SUBBARAD KIKERI


TONY NEMECEK


- a


KEN BOOI


ARUBA ESSO NEWS


OCTOBER 1981






ARUBA ESSO NEWS


SERVICE MILESTONES


30-Year Service Awards


(I
Q &f4


9


It


TECHNICAL DEPARTMENT
Wilhelm Geerman
Juan P. Martin


Mario Tromp
Adolf M. Robles de Medina


EMPLOYEE RELATIONS
Simon D. Geerman


INDUSTRIAL SECURITY
Fermin L. Boasman


LONG RANGE PLANNING
Loreto Kock


PROCESS DEPARTMENT


Pedro Blsslk
Isldro Boekhoudt
Fransisco E. Britten
Juan E. Croes
Juan V. Croes
Porflllo Croes
Crlsmo Damlan
Juan Dljkhoff
Herman I. H. Euson
Tomas A. Figaroa
Bernard J. Geerman
Antero Gil
Henry M. Henrlquez


Dominico Kelly
Antonio S. Marchena
Simpliclo E. Oduber
Alberto Pena
Everaldo M. Paublini
Nouel Quandus
Pedro H. Quant
Crismillano Schwengle
Mateo A. Tromp
Juan van der Blezen
Pablo Q. Vrolljk
Roman Vrolljk
Raymundo Werleman


MECHANICAL DEPARTMENT
Thomas H. Bermudes
Tarcisio Farro
Damlan Jansen
Pascual A. Quandus
Theodoor V. RuIz


Francisco S. Vos
Anselmo Leest
Johannes S. WIersma
Federico M. Donate
Miguel A. Dirkz


John Every, Assistant Technical Manager presenting Ibrahim
Marines with his 40-year Certificate.


OCTOBER 1981


. ?n' 0


ILLt






OCTOBER 1981 ARUBA ESSO NEWS 7


Annual Meeting

Last June, Lago management invited all employ
meetings at the Esso Club. The purposes of these m
were to inform all employees of Lago's performance
past year, new developments and company action pla
to provide an opportunity for employees to secure an
their questions.
This was the second annual meeting held by
Management felt it was timely to test employee feeling
the value of such meetings and what if any change
employees like to see.
The Communications Action Team composed of em
from various departments was asked to conduct a si
employee reactions.
The team interviewed 107 employees from all levels ai
at Lago. The following are some of the key results
survey


Second level
Supvsrs &
above


Did you attend
Yes


Was the session use-
ful to you
Yes

Preferred frequency
Yearly
More frequently
When important
events are to be an-
nounced

Which were areas of
most interest presen-
ted

Directly Related to
Lago
(New investments,
Lago lookout, goals,
operations,review,etc)

International Develop-
ments
(EIA/EXXON, Industry
trends)

Lago/Aruba/Develop-
ments
Whole Session

What other/more info.
desired

Lago results & future
outlook
(Comparison with
other refineries facts
on gains, earnings)

Employee concerns
(Benefits, medical,
manpower plan, job
security, wages and
salaries)

Related to Aruba
(Exploration, Govt.
Venezuela-relat ions,
taxes)


50%


30%


Other MPT'S
and iste level
Supervisors



85%


yees to
meetings
e in tme
ins, and
swers to


Lago Planning and Supply

Organization estableci na

Coral Gables


Lago. Efectivo prome di October 1981, e Business Planning and
Supply Department na Lago a word oficialmente
about discontinue y e Lago Planning and Supply Organization na
would Coral Gables a keda estableci.
E actividadnan di control di manejo di presupuesto y
ployees coordinashon di B.P. & S. a bai over pa Departamento
urveyof Technico y Process Department a hanja su
Id units responsabilidadnan di coordinashon di producshon diario di
d of the crudo, economic di refineria na corto plazo y e actividadnan
commercial y di negoshi local. Efuncshonnan principal di Lago
Planning and Supply Organization ta pa duna servicio di
coordinashon commercial y di entrega entire Lago y su
C d clientenan, conduci estudionan economic tocante e
Covered
personnel refineria y su organisashonnan di entrega y pa desaroya
plannan di entrega y operashon.
Senor Stu Bengtson a wordo nombra Vice President di Lago
cu responsabilidad pa e Planning and Supply Organization.
E organisashon nobo ta consisti di dos departamento, jama: e
71% Supply Department encabeza pa Sr. John Bell y e Longe
Range Department encabeza pa Senor John M. Holzer.
E Supply Department tin dos division, e Coordination &
Planning Division y e Business Analysis Division. E
86% Coordination & Planning Division ta coordina revishon di
cada kwartaal di Lago su operashonnan clave pa evalua e
basenan di planificashon y determine eefectonan di gastonan
15% y ganashi di ahustamento di operashonnan. Tambe e ta
46% desaroya guianan pa gerencia pa hasi inventario di crudo y
prod ucshon y tene e gerencia di Lago y Esso Inter-America na
altura di e desaroyonan clave den demand y entrega.
34% E division aki ta encabeza pa Jack Fitzgerald y ta inclui Bill
Bindeman, Senior Advisor, Steve Sayuk, Advisor Ernand de
L'lsle, Rudolf M. Jessurun y Subbaroa L. Kikeri como
Engineering Associates, Kenneth O. Booi, Senior Engineer, y
J. Paquette como Analysta.
E Business Analysis Division ta desaroya y mantene guianan
70% di economic di e refineria pa uso den marginal cost/value
analyses, e ta investiga economic alternative pa varies
systemanan di operashon y entrega pa refinerianan di Esso
Inter-America, e ta duna apoyo economic na Long Range
Planning pa desaroyo di Lago su Corporate Plan,
evaluashonnan di projectonan grand y Financial & Operating
16% Plan.
E division aki ta encabeza pa Shaun Conaty y ta inclui Ed
Griffith y Dan Harcharick como Advisors (conseherona-'
Jack H. Branlund, Senior Engineering Associates, Omar n.
Booi, Engineering Associate y Glenn A. Geerman y Antonio
7% Nemecek como Senior Engineers.
E Long Range Planning Departmentta coordina e desaroyo di
7% Lago su Corporate Plan cu Esso Inter-America.
Tambe e ta identifica y formula objectivonan clave di Lago y
implement strategianan relata na topiconan manera
capacidad y procesonan optimal di operashonnan di
refineria, identificashon di program di invershonnan grand,
14% screening initial y tempo di implementashon den
coordinashon estrecho cu Lago su Technical Department y
Exxon Research and Engineering.

Ademas e departamento aki ta identifica oportunidadnan di
invershon a largo plazo y ta participa den estudionan di
82% strategic a largo plazo cu tin un impact potential riba Lago
su operashonnan. John Holzer ta Manager di e departamento
aki cu ta inclui Jacobo S. Geerman, Senior Engineering
Associate y Loreto Kock, Senior Engineer.


10% 28%


(Continued on page 8)


I A








ARUBA ESSO NEWS OCTOBER 1981


Safe Practices and Work

Permit Rules and Procedures

now in Programmed Learning

Format

To improve on-the-job safety at Lago, the Safety Section
recently acquired a S T.I.P. Module for use in teaching the
purposes and uses of the manual of "Safe Practices" and
"Work Permit Rules and Procedures".
This audio-visual training program was developed jointly by
Lago's Safety Section and the National Photographic
Laboratory Inc. of Houston it is a complete instructional unit,
consisting of slides of Lago's refinery facilities,
accompanying casettes, programmed worksheet exercises
and criteria tests.
The course which provides step-by-step directions on actual
classroom administration is not intended to replace
classroom instruction, but to provide a learning basis which
the trainer can use with his own expertise.
Exercises are designed to provide immediate testing of the
knowledge acquired in the slide/tape segment. The course
has an eight-hour design. Administration time, however,
varies with individual instructor, class size and the amount of
discussion encouraged.
The program also includes a test which the instructor may use
as a pre-test to demonstrate the trainee's grasp of
performance objectives outlined in the sessions.
This new program was initiated in July by Industrial Hygiene.
Safety Section for Lago and Contractor employees. The use
of this Program is aimed at increasing the safety awareness of
everyone working on the Lago concession.


Annual Meeting...


Second level
Supvsrs &
above


(Continued from page 7)


Other MPT'S
and 1ste level
Supervisors


Covered
personnel


Feria Cientifico ta ser teni na

November 1981
E Comite pa Feria Cientifico di Aruba a anuncia cu un otro
feria cientifico lo ser teni durante e di dos y di tres find siman
di November 1981 den e Cantina di John F Kennedy School.
E Feria Cientifico di Aruba pa 1981 atrobe lo ta bao direction
di maestronan di school, cu Sr Paul van Niel di J F Kennedy
School como Presidente
Reconociendo e necesidad pa duna hubentud di Aruba un
otro oportunidad pa desaroya nan talent cientifico. Lago lo
duna su complete apoyo y tambe io financial e feria

E projectonan lo ser part den tres categona, basa ariba e nivel
di education di e schoolnan.
1. MAVO, ETAO y Huishoudschoolnan
2 Schoolnan pa Educacion Technico Elemental (LTS)
3 MTS y Colegio Arubano

Premionan util to ser poni disponibel pa ganadornan di
promer, segundo y tercer lugar den cada categoria, mientras
tin premionan separa pa projectonan individual y di grupo
Ademas, cada participate lo ricibi un regalo. E prolectonan
lo ser juzga pa tres miembro prominent di comunidad
Arubano, Mayoria di e schoolnan menciona aqul rba a
design un representante kende lo traha estrechamente cu
Comite pa Feria Crentifico di Aruba den planeamento y
organization di e feria Estudiantes por obtene conseho y
guia for dl nan representantenan di school mientras conseho
technico tambe ta disponible for di Lago mediante su
miembronan den e comite Miembronan di e Comite pa Feria
Cientifico di Aruba ta Srs. Paul van Niel Presidente. R H
Altman, Ivan Kelly, C Abbad, y miembronan di Lago R M M
Jessurun, E Fingal y C.Z. de Cuba Secretarno


Departamento Technico a

Sponser Refractory Training


Related to EIA/EXXON
What else needed to
improve sessions?

Change Presentations
(Simpler slides/better
audio provide handout
change timing)

Change Format
(Smaller groups shor-
ter sessions question
answer period after
each presentation soli-
cit written questions)

What else needed to
improve sessions
Content
More on projects and
goals
Video tape followed by
question and answer
session

Is management sin-
cere in efforts to com-
municate thru such
meetings?
Yes
No
Don't know


4% Recientemente e Departamento Technico a sponser un curso
di Refractory Training di cuatro dia pa empleadonan di
departamentonan Technical y Mechanical y pa empleadonan
di contratistanan Tambe a asisti na e entrenamento aki
representantenan di refinerlanan di Manref (Nicaragua) y
50% Rasa (San Salvador) Coordinador di e curso tabata Luis Giel
di Technical Department y e instructornan tabata Stan
Bronson y John Peterson di Exxon Research and
Engineering.
Kiko ta refractory, su uso y importancia pa refinerianan di
50% Petroleo? Nos a acerca Luls Giel pa hanja contest rba e
preguntanan ye a informa nos lo siguiente

Kiko ta refractories?
Refractories ta materialnan non-metalico cu ta demostra un
stabilidad fysico y quimico den lugarnan cu temperaturanan
halto unda metalnan no ta resist Tur e refractories tin algun
debilidad cu mester tene cuenta cunele den e disenjo E
debilidad aki por ta poco resistencia pa intercambio rapido di
temperature e por wordo afecta pa substancianan qurmico.
corushon, etc E resultado cu refractories den tur caso nunca
ta mes decepclonante cu nos experlencia cu aplicashon di
mayoria di metalnan.


45% 32%
52% 27%
3% 41%
(Continued on page 10)


Pakiko Refractories ta wordo usa?
Condishonnan di amblente den e equipo ta dicta ki
materialnan tin mester Den mayorla di e casonan metalnan ta
wordo usa te cu mas o menos 500F pa preshon y den e
process total materialnan di refractories ta wordo usa como
un capa di protecshon pa evita cu e temperaturanan di metal
ta subi pasa lo que ta wordo consider como un maximum
aceptabel.Fuera'di ta ofrece resistencia na temperaturanan
halto materalnan di refractory ta resist hopi contra cayente.
(Continua na pagina 10/


I


ARUBA ESSO NEWS


OCTOBER 1981






ARUBA ESSO NEWS a


Lago Helps employees and

family to prepare for Coral

Gables Move

During the week of October 19, 1981, the first group of
employees and families leaves to take up their assignments in
the newly formed Lago Planning and Supply Organization in
Coral Gables Thus far the move to Coral Gables has been
proceeding smoothly
When employees were approached about the move to Coral
Gables a number of questions and concerns were raised
Employees wanted to know about housing, schooling
facilities for their children and how their child would fit into
the American school system. What were Lago's policies
governing the move? In an effort to address these questions
and make the transition smooth Lago took certain initiatives
First, Dr. Bert Kleiman, Superintendent of the Dade County
School was invited to Aruba Dr. Klelman visited with officials
of our local department of Education to get acquainted with
the Aruban School System, its curriculum and the
requirements the children will have to meet upon return.
Arrangements also were made for Mr John Grupe of Esso
Inter-America's ER Department and a representative of
Stadler Associates, a real estate relocation group, to come to
Aruba to cover the orientation process in Florida with the
group and to provide them with information on real estate
rental market On August 11, an all-day information session
was held with employees and their wives at the Esso Club. The
session covered such topics as
Orientation on the American School System in general and
the Dade County School in particular. The educational
capabilities of the Dade County System were fully explained
and private sessions held with those parents who had specific
questions, slides presentations of the Coral Gables area,
including information on available housing, costs and general
living conditions were presented A special English course
was begun at the Seroe Colorado School for the children
moving to Florida When the S.C, schoolyear started in
September, these children began attending classes and
commenced the orientation process to the American
educational program At the same time, they continued their
English language classes When they arrive in Miami and
enter the local school system they will be tested for english
proficiency and be given special training to reach a level of
proficiency permitting them to follow the normal class work
for their age group
All employees and their wives had a house-hunting trip to
Florida Each was assigned a real estate representative who
helped them locate acceptable housing All were able to settle
their housing problems during these visits Interviews held
with some of the wives indicate that they are happy with the
way the move has gone thus far. "Florida has a lot to offer, a lot
of activities and places for children to visit Although it is a big
change, I am looking forward to it" said one of the wives.
Lago and EIA have coordinated the big move and are pleased
to see that many of the initial concerns have been eliminated.
The Company is well aware of the stresses and problems such
moves can present and recognizes the need to minimize them


Lago Planning ...


(Continued from page 7)


identities and formulates key Lago objectives and
implementation strategies related to such issues as optimum
sizing/processing capability of refining operations; major
investment program identification, initial screening and
implementation timing in close coordination with Lago's
Technical Department and Exxon Research and Engineering.
In addition this department identifies long range investment
opportunities and participates in Longe Range Strategy
studies potentially impacting on Lago operations. John
Holzer is the Manager of this unit which also includes Jacobo
S. Geerman, Senior Engineering Associate and Loreto Kock,
Senior Engineer


Reunion Annual ...


Second level
Supervisors y
esnan mas halto


Relashona cu lEA/Exxon

Kiko otro por drecha e
seshonnan

Cambia presentashonnan

Slides simpel/mihor posi-
bilidad pa scucha
duna un folleto
cambia e ora di presenta-
shon

Kiko otro por drecha e
seshonnan continuea)

Cambia e tamanjo di
gruponan y di seshonnan

Gruponan mas chiquito
Seshonnan mas cortico
Duna oportunidad pa hasi
pregunta y hanja con-
testa despues di cada
presentashon
Pidi pa pregunta por
escrito

Contenido

Mas concentra riba por-
jectonan y objectivonan

Present video tape sigi
door un seshon di pre-
guntanan y contestanan

Gerencia ta sincere den
nan intento pa comunica
pa medio
di e reunionnan aki


(Continua for di pagina 4)


Otro MPT's
S1 st level
Supervisors


5%


Personal
cubri pa
contract


4%


62%


8% 13%


operating/supply modes for IEA refineries, provides
economic support to Long Range Planning for development
of Lago's Corporate Plan, major project evaluations and
Financial & Operating Plan.
This division is headed by Shaun Conaty and includes Ed
Griffith and Dan Harcharick as Advisors, Jack H. Branlund,
Senior Engineering Associate and Glenn A. Geerman and
Antonio Nemecek as Senior Engineers,
The Long Range Planning Department coordinates the
development of Lago's Corporate Plan with EIA. It also


No
Mi no sa


E Communications Action Team recientemente a discuti e
resultadonan cu gerencia di Lago. Claramente cu hopi bon
proposishonnan a wordo hasi y esakinan lo wordo tuma na
cuenta.
E resultadonan ta mustra cu aunque tin lugar pa mehorashon
e mayoria di empleadonan ta hanja e seshonnan di valor.


OCTOBER 1981






ARUBA ESSO NEWS OCTOBER 1981


Science Fair to be held in

November, 1981
The Aruba Science Fair Committee announced that another
science fair will be held during the second and third weekends
in November, 1981, in the John F. Kennedy School Canteen.
The 1981 Aruba Science Fair will again be under the direction
of school teachers, with Paul van Niel of the J.F. Kennedy
School as Chairman.
Recognizing the need of providing Aruba's youth another
opportunity for developing their scientific talents, Lago will
give its full support and also finance the fair.

The projects will be divided into three categories based on the
level of education of the schools:
1. MAVO, ETAO and Home Economics Schools
2. Schools for Lower Technical Education (LTS)
3. MTS and Colegio Arubano

Useful prizes will be made available for first, second and third
place winners in each category, with separate prizes for
individual and group projects. In addition, each participant
will receive a gift. The projects will be judged by three
prominent members of the Aruban community Most of the
schools mentioned above have nominated a representative
who will work closely with the Aruba Science Fair Committee
in planning and organizing this fair Students can obtain
advice and guidance from their school representatives, while
technical advice is also available at Lago through its members
on the committee Aruba Science Fair Committee members
are: Paul van Niel Chairman, R.H. Altman, Ivan Kelly, C
Abbad, and Lago members R M.M Jessurun, E Fingal and
C.Z. de Cuba Secretary.


Management II ...


(Continued from page 2)


subordinates helping him identify the areas for improvement
and action planning.
The newly formed Organization Improvement Steering
Committee is responsible for monitoring the overall
coordination of Management II with other Organization
Improvement goals and activities. Workshops and action
planning will continue through 1982 expanding to include all
supervisors and professional personnel Future activities will
increasingly involve all employees

Annual Meeting . (Continued from page 8)
The Communication Action Team recently discussed these
results with Lago management Clearly, many good
suggestions have been offered and will be considered
From the results, it is apparent that while there is room for
improvement, the vast majority of our employees find the
sessions of value.


Practicanan di Seguridad y

Reglamentonan y Procedimento

di Permit pa traha awor den

System di Ensefianza

Program

Pa mehora segurndad na trabao den Lago, Safety Section
recientemente a obtene un program di entrenamento yama
S.T.I P cu por wordo usa pa sinja e propositonan y uso di e
Manual di Safe Practices y Work Permit Rules and
Regulations Procedures.
E program Audio-Visual di entrenamento aki a wordo
desaroya conhuntamente door di Lago su Safety Section y
National Photographic Laboratory Inc of Houston E ta un
unidad di instrucshon complete, consistiendo di slides di
Lago su facilidadnan di refineria, acompanja di casettes.
ehercicionan program y criteria test
E curso cu stap pa staptadunadirecshon con paadminstrele
den klas, su intenshon no ta pa reemplaza instrucshon den
klas, pero pa duna un base di ensejanza cue instructor por usa
hunto cu su propio conocemento Ehercicionan ta disenja pa
duna inmediato checkmento di conocemento haya for di
partisan di slide y tape E curso ta disenja pa wordo duna den
ocho ora Su administrashon, sin embargo, ta varla cu
instructor, grandura di e klas y e cantidad di discussion cu ta
ser encurasha
Den e program ta inclul tambe un test cu e instructor por usa
corn un test adelanta pa demonstra cu e trainee a compronde
e obhetivonan cu ta word instrui den e seshonnan
E program nobo aki a ser inicia na Juli door di Industral
Hygiene/Safety Section pa empleadonan di Lago y
contratista. Uso di es program aki ta pa haci tur hende cu ta
traha rba e terreno di Lago bira mas conciente di seguridad


Refractories . .


(Continua for di pagina 8)


gastamento, erushon y corushon den hopi aplicashonnan
unda metalnan ta inadecuado Sin uso di e refractories
perdida di cayente den fornonan boilernan y clerto equiponan
lo ta economicamente inacceptabel Ademas sin esaki e
intregridad total di e construcshon no por wordo adquir

Importancia di Refractories den Industria Petrolera.
Den refinerlanan manera e di nos unda ta necesaro pa
mantene e cayente di e temperaturanan halto, refractories ta
di hopl importancia Tin diferente productonan di
refractories, mayora di nan ta specificamente disenja pa
resist na e condishonnan di operashon especifico
Fabricantenan, consumidornan y e American Society for
Testing and Materials (ASTM) tur ta clasifica refractory, pero
cada un na un manera diferente. Exito cu refractories ta
depend di e calidad di e productonan, selecshon apropia,
preparashon proplo, keptamento, inicial y condishonnan di
operashon. E meta di e program di entrenamento tabata pa
tene esnan cu ta traha cu refractories den refineria na altura di
e ultimo desaroyonan den refractories


Controllers reorganize ...


(Conrinua for di pagina 2)


Cambionan den Community Services:

E funcshonnan relaciona cu servicio general a wordo
combine bao di un division Printing Plant. Telex, Mail y
e grupo di Secretarial Services cu tabata forma part di
MCS & Offices Services Division a wordo traslada pa
community Services Division E division ta jama awor
General Division y Sr Gene Goley ta Division
Superintendent


I


6


ARUBA ESSO NEWS


OCTOBER 1981